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Summary of reviewsZoot Kochi Infopark stands out as a favorable accommodation choice in Cochin, marked by its strategic location in proximity to key attractions like Wonderla and Lulu Mall. Visitors appreciate its convenience to restaurants, bars and supermarkets, enhancing the overall ease of their stay. The hotel offers a blend of city accessibility and serene comfort with paths that cater well to tech visitors frequenting Infopark.
The breakfast experience has garnered positive remarks with many guests enjoying the tasty and satisfying range offered. While some pointed out occasional shortages and a need for more variety, the overall consensus remains positive, acknowledging a decent spread suited to start the day well.
Rooms at Zoot Kochi Infopark are frequently highlighted for their cleanliness and comfort. Guests often commend the spacious and well-maintained accommodations, finding them neat with basic necessary facilities. The staff's friendliness and support enhance the overall pleasant ambiance of the hotel, making it a budget-friendly, valuable choice. Although there were some concerns about maintenance and cleanliness in certain rooms, these issues were in the minority.
Cleanliness transcends the rooms with the property itself receiving high praise for maintaining a hygienic and spotless environment. The well-trained and cooperative cleaning staff contribute significantly to the positive impressions shared by guests.
One of the hotel's standout features is its exceptional staff service. Visitors frequently describe the staff as incredibly helpful, polite and accommodating. Individual employees are recognized for going above and beyond to enhance the guest experience, reinforcing the warm hospitality that characterizes the hotel. This exceptional service perseveres even in challenging circumstances, such as during renovations of the in-house restaurant.
While the parking facilities are generally appreciated for being ample, guests suggest that improvements in paving and cleanliness could further enhance the experience.
Guest reviews about the beds are a bit mixed with many finding them comfortable and cozy, attributing to a good night's rest. However, there have been concerns regarding the cleanliness and quality of linens and some isolated reports of bedbugs, indicating a need for consistent quality enhancements.
Overall, Zoot Kochi Infopark impresses with its strategic location, commendable breakfast, clean and comfortable accommodations and exceptional staff service, creating a welcoming and valuable stay for its visitors.
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