Holiday Inn Express Mystic by IHG
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Summary of reviewsHoliday Inn Express Mystic by IHG is highly regarded for its outstanding location, strategically situated atop a hill offering sweeping views of Mystic, Connecticut. Guests enjoy easy access to top attractions such as Mystic Seaport and Mystic Village, along with nearby dining and shopping options. The modern atmosphere and recent updates further enhance the welcoming environment, with convenient parking and a friendly staff adding to the experience. Visitors consistently find the location perfect for a practical and enriching stay.
The breakfast offerings contribute positively to the guest experience, providing a generous variety that caters to various tastes. Standout items such as scrambled eggs, bacon, pancakes, and cinnamon rolls enhance the appeal, along with the convenience of all-day complimentary coffee. While minor criticisms exist regarding overcrowded areas and occasional maintenance issues, the overall breakfast quality remains a highlight, supported by helpful staff.
Rooms impress with their spaciousness and cleanliness, offering modern amenities like ample outlets and USB ports to suit contemporary travelers. Recent renovations contribute to a fresh appeal, with comfy beds ensuring restful sleep. A minor issue with furniture odor was noted, but generally, the hotel maintains high hygiene standards and comfort levels.
The hotel consistently receives praise for cleanliness across various areas, with immaculate rooms and well-maintained grounds mentioned frequently. Despite occasional lapses such as cobwebs and minor maintenance concerns, guests largely perceive the facility as clean and well-kept, ideal for visiting local attractions.
The staff emerges as a key feature, consistently commended for exceptional friendliness and service. The front desk team excels in accommodating guest needs, ensuring seamless experiences. Their dedication to fostering a welcoming atmosphere leaves a lasting positive impression on visitors.
The pool area, though suited for families and children, receives mixed reviews. While it provides a basic setting for relaxation, cleanliness issues and limited accessibility due to early closing hours are areas for improvement. The generally cozy beds are noted as extremely comfortable, enhancing the overall sleep experience, although the sofa bed did not meet the same comfort standards.
Overall, Holiday Inn Express Mystic by IHG offers a delightful stay with its prime location, welcoming atmosphere, and well-appointed accommodations, promising a largely positive experience for guests exploring the charming town of Mystic.
Categories
The breakfast offerings contribute positively to the guest experience, providing a generous variety that caters to various tastes. Standout items such as scrambled eggs, bacon, pancakes, and cinnamon rolls enhance the appeal, along with the convenience of all-day complimentary coffee. While minor criticisms exist regarding overcrowded areas and occasional maintenance issues, the overall breakfast quality remains a highlight, supported by helpful staff.
Rooms impress with their spaciousness and cleanliness, offering modern amenities like ample outlets and USB ports to suit contemporary travelers. Recent renovations contribute to a fresh appeal, with comfy beds ensuring restful sleep. A minor issue with furniture odor was noted, but generally, the hotel maintains high hygiene standards and comfort levels.
The hotel consistently receives praise for cleanliness across various areas, with immaculate rooms and well-maintained grounds mentioned frequently. Despite occasional lapses such as cobwebs and minor maintenance concerns, guests largely perceive the facility as clean and well-kept, ideal for visiting local attractions.
The staff emerges as a key feature, consistently commended for exceptional friendliness and service. The front desk team excels in accommodating guest needs, ensuring seamless experiences. Their dedication to fostering a welcoming atmosphere leaves a lasting positive impression on visitors.
The pool area, though suited for families and children, receives mixed reviews. While it provides a basic setting for relaxation, cleanliness issues and limited accessibility due to early closing hours are areas for improvement. The generally cozy beds are noted as extremely comfortable, enhancing the overall sleep experience, although the sofa bed did not meet the same comfort standards.
Overall, Holiday Inn Express Mystic by IHG offers a delightful stay with its prime location, welcoming atmosphere, and well-appointed accommodations, promising a largely positive experience for guests exploring the charming town of Mystic.
Resort near Golf Courses
Offers convenient access to Mystic area golf courses, including Pequot Golf Club. Near Foxwoods and Mohegan Sun casinos.
Business Resort
Holiday Inn Express hotels generally offer free Wi-Fi, a business center, and meeting spaces. These standard amenities make it a suitable option for business travelers needing essential services.
Resort with Gym
This hotel confirms the availability of a gym for guests.
3-Star Resort
This hotel provides a comfortable stay with a complimentary breakfast and a convenient location close to Mystic attractions. Guests appreciate the clean rooms and friendly service.
Resort with Swimming Pool
Indoor Pool
Resort with Indoor Pool
Guest Reviews
Holiday Inn Express Mystic by IHG is ideally situated for exploring the charming town of Mystic, Connecticut. Its prime location atop a hill provides an excellent view over the town, offering convenient access to all major attractions, including the Mystic Seaport and Mystic Village, which is just across the street. Guests appreciate being in close proximity to excellent restaurants, shopping, and the highway, making it easy to enjoy all that Mystic has to offer.
The hotel's modern atmosphere and recent updates contribute to a welcoming stay, complemented by ample parking and friendly staff. Its strategic placement allows for easy exploration, satisfying travelers' desires for a central and practical base. The property's proximity to attractions and local dining options makes it a perfect choice for tourists looking to maximize their time in Mystic. Overall, guests find the location to be perfect and very convenient, enhancing their experience in this delightful area.
The breakfast experience at Holiday Inn Express Mystic by IHG receives mixed reviews, but leans heavily towards positive impressions. Guests appreciate the generous offerings, describing the breakfast as impressive, with a wide variety that caters to diverse tastes and family needs. Notable items include scrambled eggs, bacon, pancakes, cinnamon rolls, and a selection of hot foods beyond typical continental choices. Many enjoy the convenience of all-day complimentary coffee. The breakfast is often considered better than the usual standard for hotel offerings, with favorites like muffins, Danish pastries, and diverse food options delighting visitors.
However, a few guests feel the breakfast could benefit from more variety, citing occasional issues such as a limited selection or a small, inefficient toaster. Comments about overcrowded breakfast areas and maintenance problems, like cold food and lack of utensils, indicate areas for improvement. Despite these minor drawbacks, the convenience and quality of breakfast, combined with the friendly staff, make the morning meal a notable part of the guest experience at the hotel.
The rooms at the Holiday Inn Express Mystic by IHG impress with their spaciousness and cleanliness, offering an inviting stay for guests. Visitors frequently highlight the comfortable and roomy nature of the accommodations, with many noting the size exceeds expectations. The hotel seems to have undergone recent renovations, enhancing the modern appeal of the rooms. Well-equipped with practical amenities like ample outlets, USB ports, and various lighting options, the rooms are designed to cater to the needs of contemporary travelers. Comfy beds ensure a restful sleep, with some rooms featuring blackout blinds for an undisturbed environment. Although most feedback leans towards the positive, with clean and well-furnished spaces, a minor issue with the furniture odor was noted in one instance. Overall, the hotel maintains a high standard of hygiene and comfort, making it a suitable choice for a welcoming stay.
Travelers seeking a cozy night's sleep will find the accommodations at Holiday Inn Express Mystic by IHG to be mostly inviting. The majority of guests praise the beds, often describing them as extremely comfortable, akin to sleeping on a cloud, and wonderfully cozy. The main beds are frequently highlighted for their comfort, ensuring a restful sleep. Some rooms even feature blackout window blinds, adding to the overall relaxation experience. Pillows received mixed reviews; while several guests found them comfortable, others noted them as lacking. It's worth noting that the sofa bed did not meet the same standards, with some guests finding it uncomfortable. Overall, the hotel beds provide a high level of comfort, making them a standout feature for a good night's rest.
Holiday Inn Express Mystic by IHG generally receives commendations for its cleanliness and spaciousness, boasting immaculately clean rooms and comfortable beds. Guests frequently mention the hotel's tidy and well-maintained condition, emphasizing its cleanliness across various areas. The staff is often highlighted as friendly, contributing to a welcoming atmosphere. The hotel grounds are perceived as clean and well-kept, adding to the overall positive impression.
Despite these accolades, there are occasional mentions of lingering cleanliness issues, such as cobwebs in ceiling corners and carpets showing signs of wear and stains. Some guests report dirty floors, particularly in bathroom areas, and minor maintenance concerns like peeling paint or loose electrical outlets. The pool area sometimes receives mixed reviews, with some guests noting crowded conditions and seemingly unclean water.
While there are instances of minor housekeeping lapses and areas for improvement, most guests find the facility to be clean, comfortable, and ideally located for visiting local attractions such as the aquarium.
At Holiday Inn Express Mystic by IHG, guests consistently commend the hotel's staff for their exceptional service and friendliness. The front desk team is frequently highlighted as superbly accommodating, providing seamless check-in and check-out experiences. Many reviews emphasize the warmth and helpfulness of the team, noting their dedication to creating a welcoming atmosphere. The staff's attentiveness and willingness to go above and beyond, such as accommodating specific guest needs, contribute to an overall pleasant stay. Despite some concerns about staff visibility due to being occasionally short-handed, the commitment and friendliness of the team leave a lasting positive impression on visitors.
The pool area at Holiday Inn Express Mystic by IHG offers a mixed experience for guests. Many find it suitable for children, making it enjoyable for families, highlighting its utility as a kid-friendly environment. Despite its small size, it serves its purpose for playful moments and relaxation. However, there are recurring concerns about the maintenance and cleanliness of the pool. Some guests have noted the pool water to appear cloudy or dirty, and a few reported unpleasant issues with excessive chlorine levels in the hot tub, which can detract from the enjoyment. The pool area can feel crowded, with some guests wishing for more manageable time slots to improve the experience. Additionally, the early closing time of 8 pm limits pool accessibility in the evening, prompting suggestions for extended hours. Complementary amenities such as breakfast were quite enjoyable, despite occasional challenges with facility maintenance like broken ice machines. Overall, while the pool area provides a basic and pleasant setting for families, improvements in cleanliness and accessibility could enhance guest satisfaction.
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Location
The hotel's modern atmosphere and recent updates contribute to a welcoming stay, complemented by ample parking and friendly staff. Its strategic placement allows for easy exploration, satisfying travelers' desires for a central and practical base. The property's proximity to attractions and local dining options makes it a perfect choice for tourists looking to maximize their time in Mystic. Overall, guests find the location to be perfect and very convenient, enhancing their experience in this delightful area.
Breakfast
However, a few guests feel the breakfast could benefit from more variety, citing occasional issues such as a limited selection or a small, inefficient toaster. Comments about overcrowded breakfast areas and maintenance problems, like cold food and lack of utensils, indicate areas for improvement. Despite these minor drawbacks, the convenience and quality of breakfast, combined with the friendly staff, make the morning meal a notable part of the guest experience at the hotel.
Rooms
Beds
Cleanliness
Despite these accolades, there are occasional mentions of lingering cleanliness issues, such as cobwebs in ceiling corners and carpets showing signs of wear and stains. Some guests report dirty floors, particularly in bathroom areas, and minor maintenance concerns like peeling paint or loose electrical outlets. The pool area sometimes receives mixed reviews, with some guests noting crowded conditions and seemingly unclean water.
While there are instances of minor housekeeping lapses and areas for improvement, most guests find the facility to be clean, comfortable, and ideally located for visiting local attractions such as the aquarium.
Staff
Pool
Yes, Holiday Inn Express Mystic by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Mystic by IHG.
No, Holiday Inn Express Mystic by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Mystic by IHG.
Yes, Holiday Inn Express Mystic by IHG has a gym.
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