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Summary of reviewsHotel JAL City Naha is highly regarded for its prime location in the heart of Naha's bustling Kokusai Street, offering guests convenient access to shops, restaurants, and major attractions. The hotel serves a varied and delightful breakfast, featuring local Okinawan specialties, which guests find nourishing and plentiful. Although some dishes may repeat, the quality and cultural flair are much appreciated.
The rooms are consistently praised for their cleanliness, comfort, and surprising spaciousness by Japanese standards, with effective soundproofing creating a peaceful environment. While occasional minor issues arise, the overall standard of cleanliness is impeccable, upheld by diligent cleaning staff who maintain a spotless atmosphere throughout the hotel.
The hotel's staff receives accolades for exceptional service, characterized by friendliness, attentiveness, and multilingual capabilities that enhance the guest experience. The parking options, though a paid service, are efficient and well-handled, adding to the hotel's overall convenience despite some guests finding it a bit pricey.
As a family-friendly destination, Hotel JAL City Naha impresses with thoughtful amenities and considerate touches, such as birthday surprises and child-specific provisions. The comfortable and firm beds contribute to a restful stay, with most guests enjoying a rejuvenating sleep experience.
In summary, Hotel JAL City Naha combines a fantastic location, outstanding hospitality, and excellent amenities, ensuring a pleasant and comfortable stay for visitors, making it an ideal choice for travelers in Naha, whether for holiday or business, solo or with family. Show more
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Family Friendly Hotel
This hotel is a good option for families. It offers convenient amenities and a comfortable environment for families.
Hotel near Nightlife Spots
Located in Makishi, this hotel is in close proximity to Kokusai Street, offering easy access to numerous bars, restaurants, and shops that define Naha's vibrant nightlife. Its central location makes it ideal for exploring the city's entertainment options.
Business Hotel
Located in the center of Naha City along Kokusai Dori, Hotel JAL City Naha is suited for business with affordable accommodations. It provides a relaxing atmosphere and is convenient for shopping and sightseeing.
Accessible Hotel
Hotel JAL City Naha provides barrier-free rooms and restrooms for wheelchair access. Wheelchairs are available for loan, and assistance dogs are welcome. Wheelchair-accessible parking is also provided.
3-Star Hotel
Located on Kokusai Street, this hotel offers stylish, modern accommodations with flat-screen TVs and wired internet. It is near shopping and restaurants and provides easy access to the airport.
Hotel with Parking
Room Types
Premium Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.
Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.
Twin Room (18 to 23 square metres / Non Smoking)The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Wide Twin Room (sofa size bed for 3rd person / Non Smoking)The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 3 beds.
Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 3 beds.
Fourth Room - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 4 beds.
Premium Fourth - Non-SmokingThe spacious quadruple room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The quadruple room provides a wardrobe, a safe deposit box, pajamas, heating, as well as a flat-screen TV. The unit offers 4 beds.
Guest Reviews
8.8
Excellent
Location
Hotel JAL City Naha boasts an unbeatable location, perfectly situated in the heart of Naha's bustling Kokusai Street, making it incredibly convenient for guests interested in shopping and dining. As the central hub of activity, the hotel's immediate surroundings are vibrant, packed with an array of shops and restaurants, ensuring that everything one might need is just a short stroll away. The excellent geographical position also makes it a great base for sightseeing, placing guests right in the middle of the city's main attractions. Additionally, the hotel is in proximity to the station, offering easy access for those looking to explore further afield. With its clean environment, friendly staff, and the convenience of an indoor car park, Hotel JAL City Naha provides a pleasant experience complemented by a fantastic location. Overall, the hotel offers a perfect blend of comfort, convenience, and accessibility, making it an ideal choice for travelers visiting Naha.
Breakfast
Hotel JAL City Naha serves a breakfast experience that many guests find delightful and varied. Guests consistently praise the selection, noting the deliciousness of dishes such as the beef stew, croissants, and a plethora of Okinawan specialties that bring a unique flair to the table. The inclusion of local ingredients and the interactive element of chefs preparing meals in front of diners add a special touch to the morning meal.
Despite some comments on the breakfast menu's repetitiveness, the quality and range of options largely compensate for this, providing a satisfying start to the day with plentiful choices. The buffet's incorporation of Okinawan dishes stands out, offering a taste of the local cuisine that guests appreciate. While some reviews highlight a desire for a broader array of Okinawan side dishes, the overall impression is one of satisfaction with both the quality and the variety on offer.
Additionally, the breakfast is noted for being both nourishing and plentiful, with the hotel's central location on Kokusai Street further enhancing its appeal. While there are mentions of a decline in quality compared to previous years, the majority of reviews still present the breakfast as a highlight of staying at Hotel JAL City Naha.
Rooms
Hotel JAL City Naha offers rooms that are consistently praised for their cleanliness and comfort. Many guests appreciate the spaciousness of the accommodations by Japanese hotel standards, finding them more generous than expected, and capable of accommodating large suitcases with ease. The rooms are noted for being tidy and up to standard, equipped with practical amenities, including umbrellas for rainy shopping days. The soundproofing is effective, ensuring a peaceful stay.
While some rooms may feel smaller, particularly the twin and double bedrooms, they are described as well-arranged and comfortable for short stays. The furnishings, though differing slightly from online photographs, offer a firm bed and appropriate temperature settings for a restful experience. Despite occasional minor issues, such as finding a few stray hairs or having narrow space limitations for opening multiple suitcases, the overall condition of the rooms is maintained to a good standard.
Moreover, guests enjoy various breakfast options and the new facilities, enhancing the quality of their stay. Though not all rooms feature expansive floor space, the cleanliness and thoughtful amenities contribute to a satisfying hotel experience in Naha.
Beds
At Hotel JAL City Naha, guests can expect a notably comfortable experience, particularly when it comes to the beds. The rooms are often described as spacious and clean, with beds that are particularly praised for their comfort and firmness. Many guests highlight the quality of the mattresses, which result in restful sleep without any back or waist discomfort. The semi-double bed triple option is a standout feature, adding extra appeal. Overall, visitors frequently mention being impressed by the fantastic quality of the beds, contributing to a very comfortable and satisfying stay. However, there is a mention of one instance of bedding discomfort, indicating some room for improvement. Nonetheless, the general consensus is that Hotel JAL City offers some of the most comfortable beds, ensuring a pleasant rest for its guests.
Cleanliness
Hotel JAL City Naha consistently garners praise for its high standards of cleanliness, offering guests a spotless and comfortable stay. Many reviews emphasize the immaculate condition of the guest rooms and common areas, highlighted by thorough cleaning that extends to even the smallest corners. The courteous cleaning staff ensure that overall the hotel maintains a clean and tidy environment, contributing positively to guest experiences. Comfortable rooms and well-maintained facilities underscore the hotel's reputation for providing a clean and restful atmosphere. Although the décor of some areas might feel outdated, the spaciousness and cleanliness are frequently noted. Repeatedly described as very clean and quiet, the hotel assures guests of a peaceful retreat enhanced by friendly and helpful staff. The trusted JAL brand and excellent location add to the sense of reassurance among visitors, making Hotel JAL City Naha a desirable choice for a clean and comfortable stay.
Staff
At Hotel JAL City Naha, guests consistently praise the exceptional service provided by the hotel staff. The front desk team is noted for their friendliness and attentiveness, ensuring a seamless check-in process and offering assistance with luggage and any other guest needs. Kindness and professionalism are recurring themes in the reviews, as guests describe the staff as polite, courteous, and full of warmth. Many appreciate the multilingual capabilities of the team, particularly the availability of Chinese-speaking staff, which enhances the overall guest experience.
Hospitality at this hotel extends beyond mere politeness, with personalized service that includes helping with car parking and offering a warm welcome from the moment guests arrive. The service is described as meticulous and consistently excellent throughout the stay, leaving guests with a very positive impression. Whether it’s greeting guests with a smile, providing prompt and effective service, or simply being attentive and responsive to requests, the staff at Hotel JAL City Naha clearly work hard to maintain a high standard of guest satisfaction. Overall, the team’s welcoming attitude and dedication to service make a significant contribution to a pleasant and enjoyable stay for all visitors.
Parking
Hotel JAL City Naha offers comprehensive parking options for guests arriving by car. Despite being a paid service, many guests found the valet parking to be efficient and considerate, noting that the attendants managing the area contribute to a well-organized experience. The parking lot is conveniently located on B1, and while some found it somewhat challenging to access due to narrow roads, others found it easy to use with clear directions provided.
The cost is consistently noted as ¥1800 per day. Some guests felt this was reasonable, considering the convenience and quality of service provided, while others mentioned it felt expensive. However, the efficient handling by the parking staff was often highlighted as a positive aspect. The hotel's proximity to the Miebashi Yui Rail station is also appreciated, making transit easy with a rolling suitcase despite possible limitations in parking availability. Overall, while opinions varied on the cost, the thoughtful valet service and convenient location generally left a good impression on visitors.
Family
Hotel JAL City Naha stands out as a family-friendly destination, perfectly suited for those traveling with children. Guests appreciate the thoughtful provision of children's toothbrushes, a small yet meaningful detail. The attentive staff is noted for assisting with cars, making it convenient for families juggling little ones. They go above and beyond by helping set up cribs for babies and accommodating special requests, such as providing lunch boxes for early departures.
The hotel is a popular choice for multi-generational family stays, with guests describing their experiences as wonderful and enjoyable. The hotel’s location near Ichiran and Family Mart adds to its convenience, while the staff’s willingness to lend umbrellas shows a commitment to guest comfort.
Family celebrations are enhanced by the hotel's personal touches, like arranging birthday surprises and delivering chocolates for a child's birthday at check-in. The warmth and hospitality of the staff make Hotel JAL City Naha a satisfying choice for family visits and memorial services, earning recommendations for holiday stays with friends and family alike.
No, Hotel JAL City Naha doesn't have any pool.
No, a spa isn't available at Hotel JAL City Naha.
No, Hotel JAL City Naha doesn't allow dogs.
Yes, parking facilities are available at Hotel JAL City Naha.