Mercure Okinawa Naha

Naha 26.20564600, 127.67903700 , Tsubogawa 3-3-19 (Show on Map)
8.5
Very Good


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Summary of reviewsMercure Okinawa Naha is highly praised for its strategic location and convenience. Situated next to Monorail Tsubogawa Station, it offers direct access from Naha Airport and easy travel around the city. The hotel is surrounded by essential amenities, including 24-hour convenience stores and supermarkets, adding to its practicality. A nearby park provides a tranquil environment despite the central location. The hotel features clean and well-maintained facilities, including a front desk and in-room conveniences like a coffee maker and bottled water.

The breakfast experience at Mercure Okinawa Naha is commended for its taste and variety. The buffet includes both continental and traditional Okinawan dishes with attentive and friendly service enhancing the overall dining experience. Some guests found the breakfast to be average and priced somewhat high but still appreciated the spacious and clean dining area.

Guests found the rooms at Mercure Okinawa Naha to be clean, spacious and comfortable. Superior Twin rooms with Sofa Beds are well-suited for families and the soundproofing and daily housekeeping services further contribute to a pleasant stay. Beautiful views, especially from river view rooms, add to the appeal. However, some guests noted that the rooms felt small for larger groups and occasionally had minor upkeep issues.

Cleanliness is a standout feature with consistent high standards maintained throughout the hotel. Public areas, including the lobby, are well-kept and stylish, adding to the overall sense of hygiene and comfort. The friendly staff receive frequent praise for their politeness, attentiveness and excellent customer service, contributing significantly to the hotel’s welcoming atmosphere. While there were isolated complaints about room allocation and external noise, such instances were minor compared to the overwhelmingly positive feedback.

Parking at the hotel includes a multi-story tower and an adjacent lot, exclusive to guests. The daily fee is reasonable, although some guests found the spaces narrow and the layout somewhat complex. Despite these minor challenges, the proximity to public transport and the hotel’s location make it a convenient choice for those traveling by car.

Families find Mercure Okinawa Naha particularly accommodating with spacious rooms and complimentary stay and breakfast for children under 12. The location, convenience and thoughtful touches for special occasions like birthdays enhance the family experience.

Overall, Mercure Okinawa Naha offers a comfortable and affordable stay with a notable foreign atmosphere. Although it lacks some amenities typical of four-star hotels, its excellent location and good service make it a valued choice for both families and individual travelers.
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Family Friendly Hotel
This hotel features family rooms and a kid-friendly buffet. It provides comfortable accommodations and various amenities suitable for families. The hotel's buffet is a highlight.

Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, ensuring guests can stay connected. Mercure Okinawa Naha is also conveniently located near the train station and airport.

Business Hotel
As part of the Mercure brand, this hotel offers reliable services and amenities suitable for business travelers. Its location and facilities make it a practical choice for short business trips.

Accessible Hotel
Mercure Okinawa Naha has 6 accessible rooms and is wheelchair accessible throughout its grounds. The hotel offers facilities such as an accessible toilet and wheelchair rental. It also provides 24-hour front desk service.

4-Star Hotel
This hotel offers a blend of Okinawan tradition and modern luxury. It has cheerful decor, comfortable beds, and an on-site restaurant with local and Western cuisine. Tsubogawa Station is nearby for easy access to public transport.

Hotel with Parking

Room Types
Classic Double Room This contemporary air-conditioned room comes with a safety deposit box, a fridge and an electric kettle with instant coffee and green tea. Sleepwear and toothbrush sets are provided for all guests and the en suite bathroom comes with a hairdryer.

Superior Twin Room More spacious contemporary air-conditioned room with a safety deposit box, a fridge and an electric kettle with instant coffee and green tea. Sleepwear and toothbrush sets are provided for all guests and the en suite bathroom comes with a hairdryer.

Classic Twin Room Room features 2 single beds. This contemporary air-conditioned room comes with a safety deposit box, a fridge and an electric kettle with instant coffee and green tea. Sleepwear and toothbrush sets are provided for all guests and the en suite bathroom comes with a hairdryer.

Superior Triple Room This contemporary air-conditioned room comes with a safety deposit box, a fridge and an electric kettle with instant coffee and green tea. Sleepwear and toothbrush sets are provided for all guests and the en suite bathroom comes with a hairdryer. A sofa bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

Superior King Room The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as river views. The unit offers 1 bed.

Superior Twin Room with River View The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as river views. The unit has 2 beds.

Privilege King Room Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Privilege Twin Room Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Located in a prime spot in Okinawa Naha, Mercure Okinawa Naha boasts an unparalleled location right next to the Monorail Tsubogawa Station, making it incredibly convenient for travel around the city and direct access from Naha Airport. The proximity to the monorail ensures easy access to both the city center and key attractions, significantly enhancing the overall experience for guests.

Not only is the hotel strategically positioned near public transportation, but it’s also surrounded by essential amenities, including Family Mart, 7-11, supermarkets and Don Quijote, all within walking distance. These convenience stores operate around the clock, making shopping and grabbing a quick snack hassle-free.

The hotel is also situated near a beautiful park, perfect for leisurely walks and offers a surprisingly quiet environment despite its central location. Guests appreciate the clean facilities, including the front desk and additional conveniences like a coffee maker and bottled water in the rooms. With such a combination of accessibility and convenience, Mercure Okinawa Naha provides a practical and comfortable base for both short and long stays.

Breakfast
At Mercure Okinawa Naha, the breakfast experience is frequently praised by guests for its delicious taste and substantial variety. Many reviews highlight the abundance of options available, making it a satisfying start to the day. The hotel's location near Tsubogawa Station and its proximity to the airport and city center are also notable advantages, making it a convenient choice for travelers.

Guests commend the quality of the breakfast buffet, noting its diverse offerings which include both continental and local dishes. The inclusion of traditional Okinawan dishes like tofu champuru is appreciated, though some guests express a desire for a greater variety of local flavors. The breakfast service staff receive high marks for their friendliness and polite, attentive service, contributing to an overall pleasant dining experience.

While some reviews mention the breakfast as average or simple, many more emphasize the deliciousness and the great variety of options available. The spacious and clean dining area adds to the positive experience, although a few guests feel that the price of breakfast is somewhat high and suggest improvements in creativity, particularly with take-out options.

In summary, Mercure Okinawa Naha offers a breakfast experience that is generally well-received for its taste, variety and service, making it a notable feature of the hotel.

Rooms
Mercure Okinawa Naha stands out for its clean, spacious and comfortable rooms. Many guests appreciated the pleasant bathrooms and the convenience of having a coffee machine. The hotel’s location is a major plus, being right next to the Yuirail Huko Station, which adds to both ease of transportation and accessibility. The surroundings also offer convenient amenities like a nearby Don Quijote and a paid parking lot next door.

Rooms are generally large and comfortable, especially the Superior Twin room with a Sofa Bed that is perfectly suited for families with young children. Several guests lauded the hotel's soundproofing, cleanliness and daily housekeeping services. The views, particularly in the river view rooms, received commendations for their beauty.

However, some found the room size to be small and the beds too compact, making it a bit cramped for larger groups or families. Despite occasional minor upkeep issues like dirty marks on the walls, the overall sentiment towards the room quality remains positive. Excellent amenities and good window designs, coupled with universally comfortable beds, contribute to a satisfying stay for most travelers.

Cleanliness
Mercure Okinawa Naha consistently impresses with its high standards of cleanliness, making it a popular choice among travelers. The rooms are described as very clean, tidy and comfortable, providing a relaxing environment for guests. The overall atmosphere of the hotel exudes cleanliness, from the well-maintained facilities to the stylish and clean furniture. Guests appreciate the sense of hygiene throughout the property, including communal areas like the lobby, which features a lovely color scheme.

The cleaning is thorough and the hotel maintains its pristine condition even years after previous visits. This consistency in upholding cleanliness standards adds to the overall positive experience. Additionally, the excellent customer service, friendly and helpful staff and convenient location near transportation hubs like the monorail Huko Station enhance the stay. The combination of cleanliness, affordability and good service consistently validates the choice to stay at Mercure Okinawa Naha.

Staff
Mercure Okinawa Naha boasts an impressive record of guest satisfaction with its staff, who are frequently commended for their polite and attentive service. Guests consistently note the excellent customer service and the staff's warm hospitality. Whether it's a malfunctioning air conditioner being swiftly addressed with an upgraded room or the genuinely courteous reception at the front desk, the hotel's commitment to guest comfort shines through.

The staff’s friendliness and helpful nature are mentioned often, leaving a lasting positive impression. Specific praise is directed towards certain members, such as Mr. Mark and Mr. Mark Macaya, who are recognized for their exceptional service. The attention to detail by the service staff, particularly during breakfast, is another highlight, adding to the overall great lodging experience.

However, there were occasional criticisms. One guest reported a disappointing experience with a room allocation that did not meet expectations and was disturbed by external noise. Another guest felt the front desk staff lacked consideration. Despite these isolated incidents, the majority of feedback points to a team that is both capable and considerate, contributing significantly to the hotel's welcoming atmosphere.

Parking
Located conveniently near a monorail station, the parking at Mercure Okinawa Naha presents a mix of advantages and minor challenges. The parking arrangements include a multi-story tower and a parking lot directly adjacent to the hotel, offering exclusive use for guests. The daily fee of 1,000 yen is considered reasonable and many guests appreciated the quick resolution of any issues they encountered. However, some guests mentioned that the narrow spaces and the complex layout of the parking tower can make entering and exiting somewhat cumbersome. Overall, while there is an additional fee and a bit of extra effort might be needed for parking, the proximity to public transport and the hotel itself make it a decent option for those traveling by car.

Family
'Mercure Okinawa Naha' appears to be a favorable option for families traveling with children. Guests have emphasized its suitability for families, highlighting the clean and spacious Superior Twin room with Sofa Bed that can comfortably accommodate two adults and two children under 12. Many families appreciated the complimentary stay and breakfast for children under 12, which added significant value to their experience.

Parents were pleased with the thoughtful decorations for special occasions like birthdays, enhancing the joy for young ones. The hotel’s location also earns praise for its convenience with a FamilyMart next door and other amenities such as a laundromat and a Seven-Eleven close by.

Families remarked on the comfort and relaxation they enjoyed during their stay, despite noting that the guava juice favored by one grandchild was not available on this occasion. Overall, the hotel provided a wonderful and energy-burning environment for children, making it a recommended stay for travelers with both elderly and young children.

4 Star
Mercure Okinawa Naha offers a pleasing stay with its foreign atmosphere and suitability for weddings, despite being somewhat old. The hotel is noted for its inexpensive pricing, new and beautiful facilities and a sense of great value. While it lacks some amenities typical of four-star hotels, such as a gym or rooftop, its fantastic location stands out as a key highlight. Many guests express satisfaction, considering it a first-class hotel and plan to use it again for future visits.


No, Mercure Okinawa Naha doesn't have any pool.

No, a spa isn't available at Mercure Okinawa Naha.

No, Mercure Okinawa Naha doesn't allow dogs.

Yes, parking facilities are available at Mercure Okinawa Naha.

No, Mercure Okinawa Naha doesn't have a gym.

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