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Summary of reviewsThe Sugar Marina Hotel - AVIATOR - Phuket Airport - SHA Extra Plus consistently receives praise for its strategic location, particularly beneficial for travelers using Phuket International Airport. Guests find it exceptionally convenient for overnight stays, early flights or late arrivals, often highlighting the mere 10 to 15-minute walk to the airport that saves them from expensive taxi rides. The vicinity is well-equipped with shops, restaurants and pharmacies and although the nearby beach is a slightly longer walk, it provides a pleasant diversion for those with time to spare. The modern décor, comfortable beds and around-the-clock helpful staff further enhance the overall guest experience.
Regarding the culinary offerings, breakfast generally earns positive remarks with a variety starting early at 6 am, ideal for early risers and those with morning flights. Some minor criticisms were noted on buffet size and cleanliness, but the tasty selection and the staff's attentiveness compensate well. Dinner options receive high acclaim for quality and atmosphere, although limited menu choices and early closing times were mentioned. The abundant nearby dining options further mitigate these limitations.
Rooms stand out for their cleanliness, stylish aviation-themed decor and spaciousness, complete with private balconies. Despite occasional maintenance concerns, such as minor wear and tear or soundproofing issues, the overall sentiment is positive with comfortable beds and ample room size being frequently highlighted. The hotel also boasts a big pool with a unique design, although some guests mentioned occasional maintenance issues like murky water.
Cleanliness throughout the hotel is generally praised with most areas being described as spotless and well-maintained. However, some guests did encounter occasional lapses, particularly related to the pool and certain room details. The staff's friendliness and helpfulness are consistently highlighted as exceptional, enhancing the overall customer experience.
WiFi receives mostly positive reviews for its speed and reliability, despite a few mentions of weak signals or slow speeds in certain areas. The gym, while small, offers sufficient equipment for basic workouts and complements the larger fitness amenities, including the pool.
Families find the hotel accommodating with ample room space suitable for larger groups and a shuttle service that enhances convenience. Similarly, business travelers appreciate the ideal location near the airport, making it a prime choice for short stays and business trips, despite some calls for improved WiFi.
Overall, the Sugar Marina Hotel - AVIATOR - Phuket Airport perfectly balances accessibility, comfort and friendly service, making it an optimal choice for transit travelers or short-term visitors seeking convenience and quality amenities. Show more
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Hotel with Swimming Pool
This hotel offers a lovely and well-maintained outdoor pool, with a unique aeronautic theme. The pool is large and clean. The hotel is located close to Phuket International Airport.
Outdoor Pool
4-Star Hotel
Located near Phuket Airport, this hotel offers aviation-themed accommodations with modern amenities. It features a swimming pool, a restaurant, and comfortable rooms, making it ideal for aviation enthusiasts and travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Deluxe Room (Exclude Airport Transfer)The Deluxe is designed for relaxation and features a furnished balcony, super comfortable king size or twin beds, large sofa and an en- suite bathroom with shower. Get pleasure from international news and sports on your wide screen LED TV.
Deluxe Room with Pool View (Exclude Airport Transfer)Enjoy views of the designer swimming pool from the furnished balcony. All rooms can be adapted to twin or king-size bed configurations, feature an elegant sitting area with daybed and an en- suite bathroom with shower. Get pleasure on your wide screen LED TV.
Deluxe Room with Pool Access (Exclude Airport Transfer)Take a refreshing dip in the swimming pool with direct access from your private balcony in the functional bedrooms on the ground floor. There is plenty of space to relax with a king-size bed or twin beds, a lounge chair and a coffee table.
One-Bedroom Suite (Exclude Airport Transfer)The rooms have uniqueness layout and design where is designed for relaxation come along with plenty of space in the living room and features a furnished wide roof garden balcony, super comfortable king-size beds, large sofa and an en-suite bathroom with shower. Get comfy on the high-quality bedding.
Deluxe Room (Free Drop-off Airport Transfer)This twin/double room has a balcony, sofa and electric kettle.
Free 1-way airport transfer is included in this room price. This service will be available from 8.00 - 18.00 daily. Beyond these times, the additional charge will be paid by the guest. Kindly confirm the flight details before 24 hrs. of arrival.
Deluxe Room with Pool View (Free Drop-off Airport Transfer)This twin/double room features a balcony, electric kettle and sofa.
Add : Free 1-way airport transfer is included in this room price. This service will be available from 8.00 - 18.00 daily. Beyond these times, the additional charge will be paid by the guest. Kindly confirm the flight details before 24 hrs. of arrival.
Deluxe Room with Pool Access (Free Drop-off Airport Transfer)This twin/double room has a sofa, electric kettle and air conditioning.
Free 1-way airport transfer is included in this room price. This service will be available from 8.00 - 18.00 daily. Beyond these times, the additional charge will be paid by the guest. Kindly confirm the flight details before 24 hrs. of arrival.
One-Bedroom Suite (Free Drop-off Airport Transfer)This suite features a balcony, sofa and air conditioning.
Free 1-way airport transfer is included in this room price. This service will be available from 8.00 - 18.00 daily. Beyond these times, the additional charge will be paid by the guest. Kindly confirm the flight details before 24 hrs. of arrival.
Guest Reviews
8.1
Very Good
Location
The Sugar Marina Hotel - AVIATOR - Phuket Airport - SHA Extra Plus has garnered praise for its exceptional location, particularly for travelers seeking proximity to Phuket International Airport. Guests repeatedly highlight its convenience, noting the hotel's spot is perfect for overnight stays, early flights or late arrivals. Many appreciated that it was within walking distance, typically around a 10 to 15-minute walk, making transfers hassle-free and avoiding overpriced taxi rides.
The reviews often describe the area as strategically located near numerous shops, restaurants and pharmacies, adding a layer of convenience for short-term stays. Some guests also mentioned the nearby beach, though it's a bit farther, about a 15 to 20-minute walk, offering a complementary respite for those waiting for flights.
Complementing the strategic location, reviewers praised the hotel’s clean, modern décor, comfortable beds and helpful staff available around the clock. The aviation-themed interior adds a unique charm to the stay. While the hotel is not ideal for those looking to explore Phuket's city center or beaches extensively, its positioning near the airport makes it an optimal choice for transit travelers or a quick stopover. Overall, the Sugar Marina Hotel stands out for its accessibility, comfort and the friendly service that caters to the needs of short-term visitors.
Breakfast
Breakfast at Sugar Marina Hotel -AVIATOR- Phuket Airport earns largely positive feedback from guests. Many guests found the breakfast to be good, tasty and varied with some describing it as excellent and even outstanding. There is a good selection of dishes, including a variety of sweet and savory options. The breakfast buffet starts early at 6 am, which is convenient for early risers or those with morning flights.
Despite the generally favorable reviews, some guests noted that the breakfast area is small and that the buffet can be limited in choice. A few comments mentioned issues with cleanliness and freshness, such as moldy bread and croissants that were not eatable. Furthermore, some guests felt that the vegetarian options were lacking and that certain breakfast items looked unhygienic.
However, the positive remarks about the breakfast staff and the availability of hot items like scrambled eggs, which are highly recommended, contribute to an overall satisfactory experience. Those who value a simple yet adequate breakfast or a more comprehensive selection will find that the hotel offers a reasonable balance, though there is some room for improvement.
Dinner
The culinary experience at Sugar Marina Hotel -AVIATOR- Phuket Airport is predominantly positive with guests appreciating the good food and the quality of meals served at the hotel's restaurant. Many highlight the delicious dinner options and commend the pleasant atmosphere, where live music is sometimes featured. The restaurant itself is acclaimed for its quality and taste with several reviewers describing it as amazing and great.
However, there are notable limitations to the dining options, particularly during breakfast, where the menu is described as having a poor selection and limited choices. Additionally, the restaurant's operation hours seem to be a point of contention, as it tends to close quite early, which might be inconvenient for guests.
Beyond the hotel, the surrounding area offers a variety of dining alternatives, from local eateries to street food vendors. Several restaurants, cafes and shops are conveniently located within walking distance, providing guests with ample choices despite some feedback about limited meal options directly at the hotel. Overall, while the hotel restaurant does receive praise for its good food and enjoyable dinner meals, guests looking for more dining variety may benefit from exploring the nearby food vendors and restaurants.
Rooms
Sugar Marina Hotel - AVIATOR - Phuket Airport boasts a collection of modern, stylishly decorated rooms that are consistently praised for their cleanliness and spaciousness. The aviation-themed decor adds a unique touch and nearly all rooms come with a private balcony, enhancing the overall comfort and experience. Guests found the rooms to be quiet, cozy and well-furnished – perfect for a relaxing stay.
Many visitors appreciated the comfortable beds and functional design, while the ample room size, sometimes even described as large or big, added to the overall comfort. The rooms also receive daily cleaning, maintaining their fresh and welcoming atmosphere. However, some guests noted occasional issues with maintenance and outdated features with minor issues such as torn curtains, musty smells and soundproofing needing attention.
Despite these small drawbacks, the general sentiment is that the rooms are of good quality, well-maintained and beautifully decorated. A big pool and proximity to the airport further add to the appeal, making it a convenient choice for travelers. Overall, the Sugar Marina Hotel - AVIATOR provides a pleasing and comfortable stay with its clean, stylish and well-designed rooms.
Beds
The beds at Sugar Marina Hotel -AVIATOR- Phuket Airport receive overwhelmingly positive feedback from guests. Frequently described as comfy and clean, the beds offer a high level of comfort with many reviews highlighting their softness and excellent quality. Guests appreciate the large size of the beds, often noting their expansive dimensions as being very comfortable and conducive to a pleasant sleep. The bedding and linens are consistently praised for their cleanliness and softness, adding to the overall luxurious feel. While there are occasional mentions of beds being stiff or hard, the majority of reviews emphasize the comfort and coziness of the beds, making them a standout feature of the hotel.
Cleanliness
The Sugar Marina Hotel - AVIATOR - Phuket Airport stands out for its commendable cleanliness, making it a notable choice for travelers who prioritize hygiene. The hotel and its rooms are often praised for being very clean, modern and well-maintained. Guests frequently describe the accommodations as spotless, tidy and maintained to a high standard with many rooms reportedly receiving daily cleaning without the need for reminders. Public areas also reflect a high level of cleanliness, contributing to an overall positive impression of the hotel's upkeep.
However, some reviews indicate inconsistencies. While the majority express satisfaction, there are occasional remarks about rooms being not clean or requiring better cleaning. Specific issues pointed out include dirty floors, unsatisfactory bathroom cleanliness and dust in certain areas. A few guests have mentioned the need for improvements in cleaning the pool and its surroundings. Despite these occasional setbacks, the general consensus highlights a clean, comfortable stay complemented by friendly staff and convenient amenities.
The recurring theme of cleanliness is well-supported with many guests commending the hotel for its thorough housekeeping practices and the spotless condition of their rooms. These positive notes underscore an overall reputation of a clean and modern environment, ideal for travelers who value a pristinely kept accommodation.
Staff
The staff at Sugar Marina Hotel - AVIATOR - Phuket Airport - SHA Extra Plus are frequently praised for their friendliness and helpfulness. Many guests appreciate the warm, welcoming and accommodating nature of the staff, highlighting their cooperative and supportive attitude. Specific mentions of staff members like the receptionist Arm indicate their exceptional hospitality and professionalism. The employees are described as being approachable, attentive and ready to assist, making the overall customer service experience exceptionally positive. A consistent theme in the reviews is the excellent and professional service provided by the team, adding to the pleasant hotel experience. There are some mentions of minor issues with friendliness, but these are significantly outweighed by the overwhelmingly positive remarks about the staff's friendliness, helpfulness and courteous nature.
Wi-Fi
The WiFi at Sugar Marina Hotel - AVIATOR - Phuket Airport - SHA Extra Plus generally receives positive feedback from guests. Many noted that the internet is fast, reliable and stable, ensuring a good experience throughout the hotel. Guests appreciated the strong WiFi signal, which worked well in rooms and common areas alike. The connection was consistently described as stable and dependable with good speed. However, a few guests mentioned issues, such as very slow WiFi or weak internet in some rooms and in some cases, the WiFi did not work at all. Despite these occasional drawbacks, the overall sentiment is that the WiFi at the hotel is satisfactory and meets the needs of most travelers.
Gym
The gym at Sugar Marina Hotel -AVIATOR- Phuket Airport offers a modest yet functional space for exercise enthusiasts. While it is consistently described as small, it is also noted for being sufficient and efficient for a basic workout. The gym is equipped with just a few machines, making it ideal for those who seek a simple exercise routine. Though some guests pointed out that the gym devices are worn and mentioned the need for cleanliness, others appreciated that it was quiet and modern enough to serve their needs. The presence of a gym along with a nice pool enhances the overall appeal of the hotel’s amenities.
Pool
The Sugar Marina Hotel -AVIATOR- Phuket Airport offers a pool experience that has garnered mixed reviews from its guests. On the bright side, the pool is widely described as lovely, beautiful and well-maintained with many guests appreciating its large size and cleanliness. The pool's unique aeronautic theme adds a special touch that resonates well with visitors. Additionally, its refreshing nature and close proximity to guest rooms make it an excellent choice for an early morning dip or a relaxing swim.
However, the pool has also been noted to have some drawbacks. A few guests mentioned that the water could be murky at times with grime and green hues on the tiles indicating occasional cleanliness issues. Furthermore, the pool's location means it often falls into complete shade in the afternoon, which some found less appealing and a few found the water to be gloomy and not as picturesque as advertised.
Overall, while the pool at Sugar Marina Hotel -AVIATOR- Phuket Airport has several positive aspects, including its size, cleanliness and thematic design, there are areas for improvement, particularly regarding water clarity and maintenance during shaded periods.
Family
Sugar Marina Hotel - AVIATOR - Phuket Airport - SHA Extra Plus is a family-oriented hotel with a perfect location for families, especially those with late arrivals or early departures. The hotel offers enough space and rooms designed to accommodate three people or a large family comfortably. The family-friendly services include a convenient shuttle service, making it easier for families to get around. Kids, in particular, seem to enjoy various aspects of the hotel with attractions that keep them engaged.
4 Star
Sugar Marina Hotel - AVIATOR - Phuket Airport - SHA Extra Plus offers clean and modern accommodations with a notable contemporary style. The hotel is praised for its excellent value for money and possesses good quality amenities. Guests appreciate the consistently high standards of cleanliness, noting the clean sheets, rooms and pool. The service at the hotel meets the expectations of a four-star establishment. However, some feel that the hotel should be better cloistered and express uncertainty about its four-star rating.
Business
Sugar Marina Hotel -AVIATOR- Phuket Airport is highlighted as a prime choice for business travelers. Its suitability for business trips is consistently praised with many noting its ideal location for those in transit or needing proximity to the airport. Recognized as a great place for business stays and meetings, the hotel offers conducive facilities for professional endeavors. Though some reviews mention the need for improved wifi for business users, the overall feedback emphasizes its convenience and practicality for business travels. It stands out as an excellent option for short stays and transit purposes, making it a preferred choice for those traveling for work.
Outdoor Pool
The outdoor pool at Sugar Marina Hotel -AVIATOR- Phuket Airport garners positive feedback for being a pleasing spot to unwind, offering a tranquil and relaxing environment. Many guests appreciate its cleanliness and the convenience of having direct access from their rooms. The pool's size is a highlight, described as large and perfect for a chilling dip. While some mention occasional issues with grime on the tiles and water clarity, the overall sentiment remains favorable with numerous mentions of it being nice, lovely and adequately maintained. The pool area is generally regarded as clean and well-kept, complemented by amenities like separate towels and sun-facing balconies, which enhance the overall experience.
Yes, Sugar Marina Hotel -AVIATOR- Phuket Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sugar Marina Hotel -AVIATOR- Phuket Airport.
No, Sugar Marina Hotel -AVIATOR- Phuket Airport doesn't allow dogs.
No, parking facilities aren't available at Sugar Marina Hotel -AVIATOR- Phuket Airport.
Yes, Sugar Marina Hotel -AVIATOR- Phuket Airport has a gym.