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Summary of reviewsRaha Suites - Westlands in Nairobi stands out as a preferred choice for a wide array of travelers, including those on business and leisure trips. Located strategically in the serene and upscale Westlands area, the hotel offers guests the dual advantage of relaxed surroundings coupled with convenient access to key attractions such as the Sarit Mall, various restaurants, downtown Nairobi and the airport. The setting allows visitors to enjoy tranquility while staying connected to essential amenities and major city spots with ease.
The breakfast at Raha Suites is a highlight for many, noted for its freshly prepared, delicious options tailored to individual preferences. The chef's effort in providing a variety of dishes throughout the week is well-received, though more diversity is suggested by some. Meanwhile, the dinner service impresses with its tasty local cuisine and efficient service, despite occasional feedback about room service lagging in speed and accuracy. Overall, the culinary offerings play a significant role in enhancing the dining experience for guests.
The rooms at Raha Suites receive high praise for their spaciousness, modern décor and cleanliness. Visitors find them comfortable, stylish and true to their online representations. The well-ventilated rooms, equipped with useful amenities like flat-screen TVs and international power adapters, ensure a pleasant stay, though minor concerns such as small shower cubicles and occasional noise are noted by a few guests.
Cleanliness is a strong suit for Raha Suites with the hotel maintaining exceptional hygiene standards. Guests appreciate the spotless rooms and well-kept common areas, contributing to a hygienic and comfortable environment. Isolated incidents of cleaning lapses are outweighed by the overall positive feedback on the property’s upkeep.
The staff at Raha Suites earns commendations for their friendliness, professionalism and helpful nature. Specific mentions of individuals like Mr. Abdul, Jeremy and David highlight the personalized and attentive service that guests enjoy. The team's courteous and accommodating demeanor significantly enhances the overall experience, creating a welcoming and pleasant atmosphere.
While the wifi service receives mixed reviews with some noting stability and others experiencing connectivity issues, the hotel does offer free internet access to its guests. The secure parking area is appreciated for its safety, albeit tight and somewhat challenging to navigate.
Raha Suites positions itself as a family-friendly accommodation with activities and excursions suitable for family trips, ensuring a memorable visit. Comfortable, big beds and clean bedding ensure restful sleep for all guests, further contributing to the comfort of their stay.
In terms of appearance, Raha Suites delivers a modern, stylish ambiance with well-kept interiors, often praised for their elegant sophistication. Though some guests debate its four-star rating, many find the value for money to be excellent, recognizing the hotel as an attractive option for a stylish stay at an affordable price.
For business travelers, Raha Suites offers a practical option with clean rooms and a pleasant atmosphere, making it suitable for short work-related stays. Despite some communication gaps regarding services, the hotel’s essential offerings are well-suited for business needs.
Overall, Raha Suites - Westlands is recognized for its prime location, exceptional service, stylish rooms and high cleanliness standards, making it a commendable choice for various types of travelers visiting Nairobi.
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