Nanterre48.89565900,
2.22225300,
17-20 Esplanade Charles De Gaulle - Rue Des Trois Fontanot(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsMercure Paris la Défense Grande Arche generally receives favorable reviews, emphasizing its excellent location, cleanliness, staff service and overall comfort. The hotel is ideally positioned for visitors attending events at La Défense Arena or conducting business in the area. Its proximity to public transportation, especially the nearby RER A station, facilitates easy access to downtown Paris and numerous local amenities such as supermarkets and the Westfield mall. These features make the hotel's location highly appreciated by both leisure and business travelers.
The spacious, clean and comfortable rooms are a highlight for many guests. Despite minor issues such as dated bathroom fittings or the absence of certain conveniences like shower trays, the large room dimensions and modern amenities contribute to a positive experience. The cleanliness of the hotel is consistently praised with guests noting the meticulous maintenance of rooms and communal areas. This attention to cleanliness, paired with a tidy environment and high standards, ensures a comfortable and hygienic stay.
The staff at Mercure Paris la Défense Grande Arche are frequently commended for their exceptional service. Guests describe the team as helpful, friendly and professional, always going the extra mile to ensure a pleasant stay. Specific team members, such as Wendy and a notably amiable gentleman at reception, receive special acknowledgments for their outstanding assistance.
Breakfast offerings at the hotel are largely praised for their variety, quality and hearty selection, which often surpass guests’ expectations. Despite some comments about a lack of diversity and particular items, the generous and well-cooked buffet options are generally well-received.
The beds at Mercure Paris la Défense Grande Arche also receive numerous positive remarks for their comfort with many guests noting the high quality of the bedding for a restful night's sleep. Although a few find the mattresses a bit too soft, the overall consensus is that the beds contribute significantly to a relaxing stay.
In summary, Mercure Paris la Défense Grande Arche is well-regarded for its prime location, spacious and clean accommodations, excellent breakfast and dedicated staff, making it a commendable choice for visitors seeking a comfortable and convenient stay in Paris. Show more
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Categories
Family Friendly Hotel
Mercure hotels generally provide family-friendly amenities. Its location near the Grande Arche offers easy access to transportation and attractions in La Défense.
Dog Friendly Hotel
This hotel allows pets and provides convenient amenities such as a car park, Wi-Fi, and air conditioning. It is strategically located near the Paris La Défense Arena.
Hotel with Free Wi-Fi
This hotel includes free Wi-Fi. As a Mercure hotel, it aims to provide consistent and reliable internet connectivity for business and leisure travelers.
Hotel with Parking
This hotel is located near La Défense Arena. It provides convenient parking options for guests.
Accessible Hotel
This hotel offers easy entry and exit with automatic doors and lift access to all rooms. Accessible rooms are very spacious with wet-room style bathrooms. Classic Rooms are available with roll-in showers and free space under the bed, enhancing comfort for guests with reduced mobility.
4-Star Hotel
This 4-star hotel is situated in Nanterre, offering amenities suitable for both leisure and business travelers. It is also well-regarded for guest satisfaction.
Luxury Hotel
Business Hotel
Hotel with Gym
Room Types
Privilege Double RoomThis room is more spacious and features a seating area with a flat-screen TV, an IPod docking station, a Nespresso Coffee machine and a minibar with free soft drinks. The bathroom is complete with free toiletries, slippers and bathrobes.
Extras include a memory foam pillow.
Classic  Double RoomThis room features a flat-screen TV and a telephone. It is complete with an en suite bathroom with a hairdryer. A courtesy tray, a safe and free Wi-Fi access are also provided.
Guest Reviews
7.4
Good
Location
Situated perfectly for those visiting La Défense Arena, Mercure Paris la Défense Grande Arche boasts an ideal location that caters exceptionally well to concert-goers and business travelers alike. With the arena just a short walk away, the convenience of the hotel's proximity is frequently praised. The well-served public transport connections, including the RER A just meters away, make getting around the city, including downtown Paris, a breeze. Guests appreciate the close proximity to local amenities such as supermarkets and the Westfield mall, adding to the ease of stay.
Travelers find the rooms spacious, clean and comfortable with noise from other guests effectively minimized, ensuring a restful experience. The hotel's location near the metro station is highlighted as extremely convenient for both leisure and business visits. Despite a few reservations about breakfast, the overwhelmingly positive comments emphasize the excellent positioning of the hotel for both concerts and general visits to La Défense. Overall, Mercure Paris la Défense Grande Arche is well-regarded for its prime location, modern facilities and comfortable accommodations, positioned to enhance any stay in the area.
Breakfast
Mercure Paris la Défense Grande Arche is consistently praised for its breakfast experience, which guests often describe as excellent and of high quality. The breakfast offerings are varied and plentiful, providing a hearty and extensive selection that caters to different tastes. Many guests appreciate the generous buffet with its wide variety of options, highlighting the inclusion of well-cooked items. Positive mentions frequently note the completeness and tastiness of the meal, often exceeding guests' expectations in terms of variety and quality.
However, a few guests felt that the breakfast lacked diversity and expressed disappointment at the limited selection, specifically pointing out the absence of certain vegetables like cucumbers and tomatoes. Some also found the breakfast to be below average for the price and a handful noted that the eggs, ham and sausages were not always cooked to their liking.
Overall, the breakfast at Mercure Paris la Défense Grande Arche is generally well-regarded with most guests enjoying a hearty, varied and quality start to their day, even if a few believe it could offer more for the price.
Rooms
The Mercure Paris la Défense Grande Arche offers spacious and comfortable rooms, a standout feature for a Parisian hotel. Many guests have highlighted the generous room dimensions, appreciating the extra space and cleanliness. The bedding receives mixed feedback with some finding it very comfortable, enhancing their stay with top-notch linens and large beds that ensure a good night's sleep.
The overall comfort of the rooms, coupled with the cleanliness and modern amenities, contributes to a pleasant experience. Some rooms even have an additional door for extra quietness. The bathrooms, although sometimes noted as small or dated, include essential equipment and maintain the hotel's high cleanliness standards.
The hotel staff is frequently mentioned for their friendliness and helpfulness, further enriching the guest experience. The location of the hotel is also praised, making it a convenient choice for travelers. Additionally, the breakfast offered receives positive remarks, adding to the overall satisfaction of the stay.
Although there are minor hiccups like the lack of a shower tray or curtains in the bathrooms and occasionally less impressive finishing in rooms, the spaciousness and comfort provided make Mercure Paris la Défense Grande Arche a commendable choice for visitors seeking a clean, well-located and comfortable stay in Paris.
Beds
Guests of Mercure Paris la Défense Grande Arche frequently highlight the comfort of the beds, describing them as ultra-comfortable and very comfortable. Positive remarks often refer to the high quality of the bedding, contributing to a relaxing stay. Some reviews also mention large, comfortable rooms that further enhance the experience. While a few guests noted that the mattresses were very soft and the sheets could be improved, the general consensus points to a pleasant and restful night's sleep.
Cleanliness
Mercure Paris la Défense Grande Arche consistently impresses guests with its high standards of cleanliness. The rooms and the entire establishment receive frequent praise for being very clean and well-maintained, ensuring a comfortable stay. The hotel excels in thorough cleaning practices, providing guests with a tidy and immaculate environment, especially noteworthy even during challenging times like the bed bug season. Guests also appreciate the cleanliness paired with welcoming and respectful service from the staff, adding to a pleasant overall experience. Furthermore, the hotel stands out for its cleanliness combined with functionality, making it a well-located and comfortable choice for visitors. Notably, the spacious rooms and clean facilities contribute significantly to the positive reviews. Despite a few minor issues like room temperature control, the hotel's beautiful interior and consistently high standards of cleanliness continue to be highlighted by guests.
Staff
The staff at the Mercure Paris la Défense Grande Arche consistently receive high praise from guests for their exceptional service. Descriptors such as helpful, friendly, kind and polite are frequently mentioned, highlighting a team that consistently goes above and beyond in their efforts to ensure a pleasant stay. Wendy, in particular, is noted for her exceptional assistance. Guests appreciate the staff's dedication, welcoming demeanor and professionalism. There's special mention of a gentleman at the reception over the weekend who was notably pleasant and helpful. The team's efficiency in responding to guest needs is also highlighted with many guests feeling that nothing was too much trouble. Despite a few isolated comments about less friendly reception experiences, the overwhelming sentiment points to a top-notch staff that is very attentive, always available and doing their utmost to satisfy every customer.
No, Mercure Paris la Défense Grande Arche doesn't have any pool.
No, a spa isn't available at Mercure Paris la Défense Grande Arche.
Yes, Mercure Paris la Défense Grande Arche welcomes dogs.
Yes, parking facilities are available at Mercure Paris la Défense Grande Arche.
Yes, Mercure Paris la Défense Grande Arche has a gym.