Residence Mercure Paris La Defense Grande Arche
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Summary of reviewsResidence Mercure Paris La Defense Grande Arche receives praise for its excellent location, providing easy access to the La Défense Arena and the city's public transportation network, making it a desirable choice for concert goers and business travelers alike. Guests appreciate the nearby amenities, including restaurants and shops, contributing to its practical appeal.
The breakfast offerings are highly regarded for their quality and variety, featuring diverse options to suit different dietary preferences. Guests highlight the hearty and eco-friendly buffet, enhanced by efficient and friendly service, despite occasional logistical hiccups and issues with cost.
Rooms at the hotel are noted for their spaciousness and comfort, particularly the clean and comfortable bedding. However, they bear signs of aging and might benefit from renovation to meet modern standards. Some reviews mention challenges with bathroom cleanliness and outdated decor as areas needing improvement.
The staff at the hotel is consistently praised for their welcoming demeanor and efficient service, significantly enhancing guests' experiences. Although isolated cases of unavailable reception staff arise, they are exceptions in an otherwise commendable performance.
Guests generally report a positive Wi-Fi experience, with a strong and reliable connection enhancing their stay. Parking options are appreciated for convenience, though better signage and information about costs could improve guest satisfaction.
The bedding experience varies, with many finding it comfortable, while others note discrepancies in quality, suggesting a need for consistent upgrades. Overall, while aiming for four-star service, some guests find the hotel aligns more closely with a three-star classification due to its need for updates in both facilities and housekeeping services. Despite these critiques, the Residence Mercure Paris La Defense Grande Arche remains a favorable option for those seeking a well-located hotel with attentive service.
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The breakfast offerings are highly regarded for their quality and variety, featuring diverse options to suit different dietary preferences. Guests highlight the hearty and eco-friendly buffet, enhanced by efficient and friendly service, despite occasional logistical hiccups and issues with cost.
Rooms at the hotel are noted for their spaciousness and comfort, particularly the clean and comfortable bedding. However, they bear signs of aging and might benefit from renovation to meet modern standards. Some reviews mention challenges with bathroom cleanliness and outdated decor as areas needing improvement.
The staff at the hotel is consistently praised for their welcoming demeanor and efficient service, significantly enhancing guests' experiences. Although isolated cases of unavailable reception staff arise, they are exceptions in an otherwise commendable performance.
Guests generally report a positive Wi-Fi experience, with a strong and reliable connection enhancing their stay. Parking options are appreciated for convenience, though better signage and information about costs could improve guest satisfaction.
The bedding experience varies, with many finding it comfortable, while others note discrepancies in quality, suggesting a need for consistent upgrades. Overall, while aiming for four-star service, some guests find the hotel aligns more closely with a three-star classification due to its need for updates in both facilities and housekeeping services. Despite these critiques, the Residence Mercure Paris La Defense Grande Arche remains a favorable option for those seeking a well-located hotel with attentive service.
Dog Friendly Aparthotel
As an aparthotel, this residence offers extended stay options which can be more suitable when traveling with pets. It likely includes amenities that make pet care more manageable.
Aparthotel with Parking
This residence is located near La Défense Arena and the business district. It offers parking for guests.
3-Star Aparthotel
This aparthotel is located near La Défense and offers autonomy with attractive rates for longer stays. Guests have access to the reception, bar, restaurant, and fitness center of the adjacent 4-star Hotel Mercure Paris La Defense Grande Arche.
Cheap Aparthotel
Accessible Aparthotel
Guest Reviews
Residence Mercure Paris La Defense Grande Arche boasts a superb location, making it an ideal choice for those visiting Paris for concerts and events at the La Défense Arena. The hotel is conveniently situated near the RER A station, allowing guests easy access to the city center and other Parisian destinations. This proximity to public transport and the performance venue is frequently highlighted by guests who appreciate the ease of movement and convenience offered by this strategic position. Guests can enjoy a peaceful stay in a quiet area while having amenities like restaurants, shops, and a supermarket within easy reach. The hotel's location is further enhanced by its closeness to business districts, offering practicality for business travelers. With friendly staff and clean facilities, the Residence Mercure Paris La Defense Grande Arche provides excellent value for those seeking accommodation with close connections to both entertainment venues and essential amenities.
The breakfast experience at the Residence Mercure Paris La Defense Grande Arche receives considerable attention for its quality and variety. Many guests highlight the breakfast as very good, excellent, and even exemplary, with special mentions for the diversity and completeness of the buffet offerings. The inclusion of a pancake machine has been a delightful surprise for many, alongside fresh fruits and breads that guests can slice themselves. Options cater to different dietary preferences, including gluten-free products, adding to the breakfast's appeal.
While some reviews point out the higher cost of breakfast relative to expectations and minor issues such as wilted ham or cold scrambled eggs, these do not overshadow the generally positive feedback. The buffet is described as hearty, substantial, and eco-friendly, with offerings to suit various tastes and preferences. Guests appreciate the secure and convenient location near the Arena, enhancing the dining experience.
Although there are occasional logistical issues such as reservations for breakfast not being honored and early closing times at 10 a.m., the warm and efficient service provided by the staff compensates for these minor setbacks. The breakfast setting is noted for being pleasant and the dining room nice, making it an overall satisfying start to the day for many.
Residence Mercure Paris La Defense Grande Arche offers spacious and comfortable rooms that guests have appreciated for their quiet location just minutes from the Defense Arena. The bedding, often highlighted as clean and impeccable, contributes to a restful stay, although some guests have noted a slight mismatch with the promotional images and the actual decor. The rooms include useful amenities such as mini kitchens, which are well-fitted for short family stays; however, a few reviews suggest the dining areas could be a little cramped for larger groups.
Despite the comfort and room size, many guests feel the hotel could benefit from renovation to address its aged appearance and occasional wear and tear. Common observations include outdated decorations reminiscent of past decades, with older furniture and sometimes malfunctioning facilities. Additionally, guests noted challenges such as mold in bathrooms, missing items, and insufficient kitchen equipment in some of the apartments. Some rooms are located in separate buildings from the main reception area, which may affect convenience.
On the brighter side, the location is ideal, with easy access to nearby restaurants and entertainment venues, making it a suitable choice for concert attendees and travelers exploring Paris. While the hotel presents itself as a four-star accommodation, some guests found it did not quite meet these expectations, suggesting further updates could enhance the overall experience.
Residence Mercure Paris La Defense Grande Arche offers a mixed experience when it comes to its bedding. Many guests praise the comfort of the beds, describing them as very comfortable or cozy, which contributes positively to their overall stay. Some even highlight the large size of the beds and mention the pleasing combination of comfortable bedding with room amenities like a kitchenette.
However, the reviews also bring attention to issues with the bedding that cannot be overlooked. Several guests express disappointment with the quality, noting that some beds feel uncomfortable, with factors like small, uncomfortable pillows and mattresses that have seen better days. There are instances where beds were described as being in poor condition, with some made up of two singles instead of a proper double bed, leading to a less than ideal sleeping arrangement.
Overall, it seems that while some guests found the beds to be a highlight of their stay, others experienced significant discrepancies that detracted from their visit. Therefore, while the hotel has potential with some guests finding a restful night, it appears that improvements in consistency and maintenance of the bedding could enhance the guest experience significantly.
Residence Mercure Paris La Defense Grande Arche offers guests a mixed experience when it comes to cleanliness, according to guest reviews. Overall, the apartments are mostly clean, with clean sleeping areas and comfortable bedding frequently mentioned. However, there are several consistent issues raised, particularly regarding the bathrooms and public areas, such as hallways. Guests repeatedly highlighted mold, dust, and grime in bathrooms, alongside outdated and damaged interiors. Additionally, inadequate ventilation has resulted in unpleasant odors lingering in rooms and hallways. While some areas, such as the kitchen, were noted to be clean, the overall housekeeping service appears to be inconsistent, with cleaning often described as superficial or poorly done. Though the hotel benefits from a convenient location, cleanliness and maintenance issues have led to some disappointment among guests. Despite these concerns, positive notes on the reception and the comfort of the rooms provide some balance, suggesting that with improved cleaning standards, the hotel could offer a more satisfying experience.
Residence Mercure Paris La Defense Grande Arche consistently receives praise for its helpful and welcoming staff. Many guests have highlighted the staff's friendliness, warmth, and efficient service, making their stay enjoyable and hassle-free. Specific employees, such as May, Mathilde, and Wendy, receive mention for their excellence in delivering professional and personalized service. Despite some isolated reports of unavailability or lack of information among the reception staff, the majority of interactions are marked by prompt problem-solving and genuine assistance, whether it involves resolving room issues swiftly or being responsive to guest requests, such as providing sewing tools when needed.
The welcoming nature and kindness of the team contribute vastly to a positive guest experience, with the staff being recognized for their courteous and attentive demeanors. While some critiques indicate occasional rudeness or inefficiency, such instances appear to be exceptions rather than the rule, as many guests consistently reflect on the staff's ability to enhance their overall stay, particularly through warm greetings and accommodating service.
The Wi-Fi experience at Residence Mercure Paris La Defense Grande Arche leaves a generally positive impression among guests. Many reviews highlight the strong signal and reliable internet connection, indicating that the hotel has invested in a suitable network infrastructure to cater to its guests' needs. This is important for travelers who depend on stable online access for work or leisure during their stay. Despite these strengths, there are occasional reports of challenges, such as demagnetized access cards and misunderstandings regarding Wi-Fi codes. These issues, while sporadic, suggest areas for improvement to enhance the overall guest experience. Nonetheless, the strong Wi-Fi connection remains a notable aspect of accommodations at this hotel.
Navigating parking at Residence Mercure Paris La Defense Grande Arche can be met with mixed experiences. The hotel's private parking offers convenience, ensuring guests have access to paid underground parking right next door. Despite the cost of parking being a common concern, with rates often cited at 19 euros per day, guests appreciate the ample availability when booking directly, though it's essential to be aware of the additional charges ahead of arrival.
While some guests find the parking situation straightforward, there are notable remarks about the complexity of accessing the hotel's parking lot. The entrance is described as narrow and not well marked, leading to a bit of confusion upon arrival. Additionally, those driving taller vehicles may face challenges due to height restrictions.
For those looking for alternative options, municipal parking in the nearby square is highlighted as a very convenient, budget-friendly option. Overall, the parking facilities within and around the area ensure guests have choices, though better directions and clearer information upon booking would enhance the experience.
Residence Mercure Paris La Defense Grande Arche is an accommodation that sparks a mixed set of opinions among its visitors. Despite its classification as a four-star hotel, numerous guests feel that the experience aligns more closely with a three-star category. Visitors frequently mention that the quality reflects an ordinary apartment hotel rather than a four-star establishment.
The separation between the hotel and its reception area is noted as a unique characteristic, requiring guests to venture outside to access these facilities. This distinctive layout contributes to perceptions that the hotel does not match up to typical Mercure standards.
Concerns about value for money are prevalent, with guests suggesting that the pricing does not correspond to the level of service provided. Basic housekeeping elements have been highlighted, with reports of bedding not being changed during a multi-day stay.
Overall, visitors convey that Residence Mercure Paris La Defense Grande Arche delivers an average experience that may not meet expectations of a four-star rating, especially when compared to other hotels within the Mercure brand.
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Location
Breakfast
While some reviews point out the higher cost of breakfast relative to expectations and minor issues such as wilted ham or cold scrambled eggs, these do not overshadow the generally positive feedback. The buffet is described as hearty, substantial, and eco-friendly, with offerings to suit various tastes and preferences. Guests appreciate the secure and convenient location near the Arena, enhancing the dining experience.
Although there are occasional logistical issues such as reservations for breakfast not being honored and early closing times at 10 a.m., the warm and efficient service provided by the staff compensates for these minor setbacks. The breakfast setting is noted for being pleasant and the dining room nice, making it an overall satisfying start to the day for many.
Rooms
Despite the comfort and room size, many guests feel the hotel could benefit from renovation to address its aged appearance and occasional wear and tear. Common observations include outdated decorations reminiscent of past decades, with older furniture and sometimes malfunctioning facilities. Additionally, guests noted challenges such as mold in bathrooms, missing items, and insufficient kitchen equipment in some of the apartments. Some rooms are located in separate buildings from the main reception area, which may affect convenience.
On the brighter side, the location is ideal, with easy access to nearby restaurants and entertainment venues, making it a suitable choice for concert attendees and travelers exploring Paris. While the hotel presents itself as a four-star accommodation, some guests found it did not quite meet these expectations, suggesting further updates could enhance the overall experience.
Beds
However, the reviews also bring attention to issues with the bedding that cannot be overlooked. Several guests express disappointment with the quality, noting that some beds feel uncomfortable, with factors like small, uncomfortable pillows and mattresses that have seen better days. There are instances where beds were described as being in poor condition, with some made up of two singles instead of a proper double bed, leading to a less than ideal sleeping arrangement.
Overall, it seems that while some guests found the beds to be a highlight of their stay, others experienced significant discrepancies that detracted from their visit. Therefore, while the hotel has potential with some guests finding a restful night, it appears that improvements in consistency and maintenance of the bedding could enhance the guest experience significantly.
Cleanliness
Staff
The welcoming nature and kindness of the team contribute vastly to a positive guest experience, with the staff being recognized for their courteous and attentive demeanors. While some critiques indicate occasional rudeness or inefficiency, such instances appear to be exceptions rather than the rule, as many guests consistently reflect on the staff's ability to enhance their overall stay, particularly through warm greetings and accommodating service.
Wi-Fi
Parking
While some guests find the parking situation straightforward, there are notable remarks about the complexity of accessing the hotel's parking lot. The entrance is described as narrow and not well marked, leading to a bit of confusion upon arrival. Additionally, those driving taller vehicles may face challenges due to height restrictions.
For those looking for alternative options, municipal parking in the nearby square is highlighted as a very convenient, budget-friendly option. Overall, the parking facilities within and around the area ensure guests have choices, though better directions and clearer information upon booking would enhance the experience.
3 Star
The separation between the hotel and its reception area is noted as a unique characteristic, requiring guests to venture outside to access these facilities. This distinctive layout contributes to perceptions that the hotel does not match up to typical Mercure standards.
Concerns about value for money are prevalent, with guests suggesting that the pricing does not correspond to the level of service provided. Basic housekeeping elements have been highlighted, with reports of bedding not being changed during a multi-day stay.
Overall, visitors convey that Residence Mercure Paris La Defense Grande Arche delivers an average experience that may not meet expectations of a four-star rating, especially when compared to other hotels within the Mercure brand.
No, Residence Mercure Paris La Defense Grande Arche doesn't have any pool.
No, a spa isn't available at Residence Mercure Paris La Defense Grande Arche.
Yes, Residence Mercure Paris La Defense Grande Arche welcomes dogs.
Yes, parking facilities are available at Residence Mercure Paris La Defense Grande Arche.
No, Residence Mercure Paris La Defense Grande Arche doesn't have a gym.
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