If you're looking for a hotel with exceptional service, look no further than the Napa River Inn. The staff really stands out with multiple reviews raving about their friendliness and helpfulness. From the front desk to the concierge to the housekeeping staff, guests consistently report feeling warmly welcomed and taken care of.
Not only is the staff great, but so is the location. The hotel is situated in a historic building with a charming ambiance that guests love. Plus, it's in a convenient location for exploring the town and wineries.
Some guests did report a lack of attention from the staff, but these reviews seemed to be the exception rather than the rule. Additionally, a few guests were disappointed with the breakfast offerings, but this seems to be a small blip in what was otherwise a wonderful stay for most.
Overall, if you're seeking a romantic, historic boutique hotel with exceptional service, the Napa River Inn is definitely worth considering.