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Summary of reviewsThe Art Deco Masonic Hotel in Napier enjoys a prime location in the heart of the city, offering convenient access to key attractions, such as Marine Parade, the vibrant CBD and the historic Art Deco district. Guests highly appreciate its proximity to numerous restaurants, shops, bars and cultural landmarks, all within walking distance. The hotel's position just off the shoreline provides stunning ocean views, enhancing its charm and making it an ideal choice for events like the Art Deco Festival.
Despite some inconsistencies with its breakfast service, the hotel receives commendations for its breakfast offerings, particularly at The Globe Restaurant, which is noted for its fantastic food and quality coffee. While breakfast isn't served daily, guests find comfort in the availability of nearby eateries. The hotel's dinner options, although mixed in feedback, often receive positive remarks for ambiance and quality with certain dishes and dining venues standing out.
Rooms at the Art Deco Masonic Hotel are widely praised for their comfort, cleanliness and stylish decor. Many guests commend the spacious and well-appointed accommodations, alongside the comfortable beds and thoughtfully curated amenities. While some rooms may feel compact and occasional issues with noise or housekeeping arise, the overall sentiment points towards a pleasant and comfortable stay.
The hotel's cleanliness is a standout feature with many guests noting the impeccable upkeep of both rooms and facilities. The combination of cleanliness, comfort and aesthetic appeal significantly enhances the guest experience.
Staff at the Art Deco Masonic Hotel are often described as exceptional with many guests appreciating their politeness, friendliness and helpfulness. The reception team is specifically highlighted for their welcoming and knowledgeable demeanor. Instances of staff going above and beyond are frequently mentioned, contributing significantly to the positive overall experience.
The beachfront location of the hotel offers a unique experience with picturesque views and easy access to the beach, despite some aspects of the beach being less appealing. The overall environment around the hotel is clean and appealing, enhancing the guest experience.
Family-friendly amenities and a central location make it convenient for families, while the rooms and services are greatly appreciated by honeymooners for their romantic ambiance. The boutique and luxurious charm of the hotel, combined with its Art Deco aesthetics, offer a unique blend of vintage allure and modern convenience, making it a favored choice for those seeking a distinctive and refined stay in Napier.
However, the hotel faces consistent criticism regarding its WiFi service, which is described as unstable and outdated. This is a notable drawback in an otherwise highly praised establishment.
The Art Deco Masonic Hotel with its blend of convenience, charm and attentive service, offers a memorable stay that immerses guests in the beauty and ambiance of Napier. Show more
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Hotel Taking Steps Towards Sustainability
The Art Deco Masonic Hotel is committed to a greener environment, installing energy-efficient LED lighting and using detergents with Environmental Choice New Zealand approval. Over 50% of its waste is recycled, and recycling bins are provided in all guest rooms. The hotel also uses local food and beverage suppliers and has a linen and towel reuse program.
Romantic Hotel
Located in Napier, this hotel showcases stunning Art Deco architecture and a charming ambiance. Its central location and unique style make it a romantic and memorable choice for couples exploring the city.
4-Star Hotel
This iconic hotel offers panoramic ocean views and is close to Hawke's Bay's MTG and the coast. It features stylish rooms and suites in a 90-year-old building, perfect for exploring historic Napier. The hotel also has a superb bar and restaurant.
Boutique-style Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Superior Two-Bedroom ApartmentThis uniquely furnished apartment has its own entrance hall and a spacious open plan living room as well as 2-bedrooms. Molton Brown bathroom amenities are provided in the character bathroom with its original claw foot bath and separate rain shower. Additional features include central heating, air conditioning, a full kitchen, spacious open plan living room, 2 flat-screen TVs and complimentary WiFi. French doors from the living room access a large courtyard capturing all day sun.
Pacific View SuiteThis spacious air conditioned suite features French doors opening onto a private balcony offering stunning ocean views over the Art Deco Soundshell and Marine Parade Promenade. The marble en suite bathroom features Molton Brown toiletries, a large walk-in rain shower and twin basins. The suite includes central heating, luxurious furnishings and 2 flat-screen TVs.
This suite can be extended by booking the adjacent Superior Queen Room, please contact the property for more information, using the contact details found on the booking confirmation.
Superior Single RoomThis private room has a king single bed, air-conditioning, tea/coffee making facilities, bar fridge, flat-screen TV, complimentary WiFi and a tiled en suite bathroom featuring 2nd Nature bathroom amenities and a walk-in shower.
Maximum occupancy is 1.Please note there is no capacity for additional guests.
Superior King RoomThis room has a desk, a chair in the bedroom, tea/coffee making facilities, a bar fridge, flat-screen TV and a en suite with the option of a walk-in shower or a shower over the bath. Twin beds and a bath-tub in the bathroom are available upon request (subject to availability)
Some rooms have French doors with with direct access to the Marine Parade balcony. Other rooms have street views of elegant Art Deco buildings
Please note there is no capacity for additional guests.
Royal SuiteOverlooking Marine Parade and the Pacific Ocean, this suite features beautiful furnishings and a tiled en suite bathroom with a walk-in shower. There is a separate living room, a desk, a small refrigerator, a 32-inch flat-screen TV and tea/coffee making facilities.
This suite accommodated Queen Elizabeth II during her Coronation Tour of New Zealand.
Please note there is no capacity for additional guests.
Deluxe StudioThis spacious renovated studio offers stylish décor, a seating area, a 32-inch flat-screen TV and tea/coffee making facilities.
Superior Queen RoomThis room offers a posturpedic queen-sized bed, air conditioning, a desk, bedroom chair, tea/coffee making facilities, a bar fridge, flat-screen TV, complimentary WiFi, tiled ensuite featuring “2nd Nature” bathroom amenities and walk-in shower or the option of bath-tub upon request (subject to availability). Most rooms have French doors with direct access to the Marine Parade Balcony.
Please note there is no capacity for additional guests. Rooms with a bathtub in the bathroom are available on request, subject to availability.
Art Deco SuiteOverlooking Marine Parade to the Pacific Ocean, this exquisite suite has French doors with direct access to the Marine Parade balcony. This unique Napier accommodation offers a luxurious king-sized bed, air-conditioning and a separate living area with a sofa and a desk. Tea/coffee making facilities a bar fridge, flat-screen TV and complimentary WiFi are provided.
Mark Twain SuiteThis suite features a balcony, seating area and electric kettle.
Opening onto the Marine Parade Balcony, this suite features beautiful furnishings and a tiled en suite bathroom with a walk-in shower. There is a separate living room, a desk, a small refrigerator, a 32-inch flat-screen TV and tea/coffee making facilities.
Anna Pavlova SuiteThis suite has a balcony, air conditioning and electric kettle. Overlooking Marine Parade to the Pacific Ocean, this beautifully styled suite has French doors with direct access to the Marine Parade balcony. This room offers a luxurious king-sized bed, air-conditioning and a separate living area with a sofa and a desk. Tea/coffee making facilities a bar fridge, flat-screen TV and complimentary WiFi are provided. A tiled en-suite bathroom with a walk-in shower compliments a second bathroom which boasts a bath.
Jean Batten SuiteThis suite features a balcony, electric kettle and patio. Overlooking Marine Parade to the Pacific Ocean, this amazing suite has French doors with direct access to the Marine Parade balcony. This room offers a luxurious king-sized bed, air-conditioning and a separate living area with a sofa and a desk. Tea/coffee making facilities a bar fridge, flat-screen TV and complimentary WiFi are provided. A tiled en-suite bathroom with a walk-in shower compliments a second bathroom which boasts a bath.
Guest Reviews
8.5
Very Good
Location
The Art Deco Masonic Hotel boasts a prime location in the heart of Napier's city center, making it highly convenient for visitors. Guests repeatedly commend the hotel's proximity to essential attractions such as the picturesque Marine Parade, the vibrant CBD and the historic Art Deco district. The location is described as perfect, allowing easy access to a myriad of restaurants, shops, bars and cultural landmarks, all within comfortable walking distance. Positioned just off the shoreline, the hotel offers stunning views of the ocean, adding to its charm. The building's central location is particularly appreciated for events like the Art Deco Festival and provides a seamless experience for both relaxation and exploration. The combination of historic architecture, stylish decor and unbeatable convenience makes the Art Deco Masonic Hotel a favored choice for travelers seeking to fully immerse themselves in the beauty and ambiance of Napier.
Breakfast
The Art Deco Masonic Hotel offers a variety of positive dining experiences despite some limitations. Guests have often praised the quality of breakfast, describing it as lovely, fabulous, very good and excellent. The Globe Restaurant, connected to the hotel, has been particularly highlighted for its fantastic food and great coffee with some appreciating the availability of gluten-free options and the convenience of charge-back to their rooms.
However, the hotel does face challenges with breakfast availability. Reviews indicate that breakfast service is not offered consistently throughout the week with no breakfast available on some days, particularly Mondays and Tuesdays and the restaurant only operational for part of the week. This has understandably led to some disappointment among guests who were expecting breakfast included with their stay.
For those unable to dine at the hotel, there are plentiful dining options nearby. Guests frequently mentioned the convenience and quality of nearby breakfast restaurants, such as the Ajuna Eatery on Tennyson Street, as well as other local eateries within close proximity.
Service at the hotel’s breakfast venues has varied. Some guests encountered slow and disorganized service with long waits and occasional issues with food quality. Conversely, others experienced prompt and friendly service with well-presented dishes.
In summary, while the Art Deco Masonic Hotel has received commendations for its breakfast offerings, particularly at the Globe Restaurant, the inconsistency in availability may necessitate exploring the numerous delightful breakfast spots in the surrounding area.
Dinner
The Art Deco Masonic Hotel's dining options evoke a varied experience with a mix of positive remarks and some notable criticisms. Guests have highlighted both the appealing ambiance and the quality of certain meals, like freshly shucked oysters and excellent dinners. The hotel's Irish Bar & Restaurant has attracted favorable comments for being pleasant, while the recently opened restaurant received praise for its attentive and friendly staff.
Noteworthy mentions go to the K Kitchen and Bar for cocktails and the upstairs terrace for an enjoyable pre-dinner drink. Guests have also enjoyed the great food and service at the Globe restaurant, noted for its fresh food and good value.
However, not all feedback has been complimentary. Some guests have reported limited menu options, long waiting times and dishes that didn't meet expectations. Issues like uncooked pizzas, misinterpreted meat preparations and disappointing room service also emerged. Additionally, certain dining facilities were not operational during guests' stays, leading to further dissatisfaction. Despite these shortcomings, the hotel's dining venues, when open and functional, have left a positive impression on many guests.
Rooms
The Art Deco Masonic Hotel's rooms have garnered praise for their comfort, cleanliness and stylish decor. Many guests found the rooms to be more spacious than anticipated, well-equipped and beautifully renovated, while consistently highlighting the comfort of the beds. The Art Deco aesthetics are well-preserved, adding to the charm of the accommodations. Some rooms opened onto terraces with nice views, providing a pleasant spot to relax. Despite a few mentions of smaller and sometimes cramped rooms, the overall feedback is positive with several guests appreciating the larger, well-appointed options. Cleanliness is a recurring theme with numerous reviews noting that rooms were spotlessly clean and tidy. Modern amenities and thoughtful touches, such as comfortable bedding and well-heated spaces, contribute to a delightful stay. While there were minor complaints about noise, small bathrooms and occasional issues with room servicing, the general sentiment is that of a pleasant and comfortable experience in a beautifully designed and unique hotel.
Beds
The beds at Art Deco Masonic Hotel garner mixed reviews, though many guests highlight their comfort. Most guests describe the beds as very comfortable, cozy and supportive with several noting the quality bed linen and pillows. Terms such as comfy, super comfortable and warm and comfortable frequently appear, suggesting that many visitors enjoy a good night's sleep.
However, a few guests found the beds less favorable, describing them as hard or firm and sometimes even uncomfortable. There are mentions of beds being too low, short or not properly attached, leading to uncomfortable experiences for some. Despite these criticisms, the general consensus leans towards the beds being a strong point of the stay, most guests appreciating the comfort and cleanliness they offer.
Cleanliness
The Art Deco Masonic Hotel in Napier has garnered largely positive feedback from guests concerning its cleanliness with many reviews highlighting the hotel's spotless and well-maintained condition. Guests praised the rooms for being lovely, extremely clean and comfortable, often noting the spaciousness and well-equipped nature of the accommodations. The facilities, including bathrooms, were commended for their high level of cleanliness and overall maintenance. Visitors frequently mentioned the impeccable upkeep of both the building and rooms, enhancing their stay with tidy, well-presented and orderly environments.
Many enjoyed the combination of cleanliness with comfort, highlighting features like super comfortable beds and helpful staff. The hotel's quiet ambiance, coupled with its central location near Napier Hill, contributed to a pleasing stay. Additionally, the outdoor area for sitting and the overall aesthetics of the property were well-received.
However, there were occasional criticisms. Some guests found issues such as small room sizes, dated decor, unclean areas missed by housekeeping and worn-out amenities, indicating inconsistencies in the maintenance standards. Despite these occasional drawbacks, the general consensus points towards a consistently clean and comfortable experience at the Art Deco Masonic Hotel.
Staff
Visitors to the Art Deco Masonic Hotel have much to praise about the hotel's exceptional staff. Phrases from guest reviews highlight how the staff consistently impresses with their politeness, friendliness and helpfulness. The reception team, in particular, receives accolades for their welcoming and knowledgeable demeanor, ensuring guests feel instantly at ease upon arrival. Many reviewers emphasize the professionalism and attentiveness of the staff, noting how their courteous and engaging interactions contribute significantly to the overall experience.
Instances of staff going above and beyond are frequently mentioned with special recognition given to certain individuals like Sundar and Graham for their exceptional service. Night porters and bar and restaurant staff are also noted for their pleasant and helpful attitudes.
Despite some mentions of staff appearing tired and minor service disruptions, the overall sentiment is overwhelmingly positive. Guests appreciate the warm, accommodating nature of the team with many expressing heartfelt thanks for the staff's efforts to make their stay enjoyable. The attentive and friendly service leaves a lasting impression, making the Art Deco Masonic Hotel a standout choice for those seeking exemplary hospitality.
Wi-Fi
The Art Deco Masonic Hotel, while boasting an appealing historic charm, receives consistent criticism regarding its WiFi service. Guests repeatedly note severe issues with connectivity, describing the WiFi as unstable, frequently dropping out and intermittently available. The service seems outdated and not up to modern standards with some reviewers emphasizing that it often doesn't work at all, especially in the rooms. These connectivity problems are compounded by a lack of contingency plans for power outages, which can leave guests without any internet access for extended periods. Overall, the internet service at the hotel is seen as extremely poor and unreliable.
Beach
Located in a wonderful spot on the beachfront in Napier, the Art Deco Masonic Hotel offers convenient access to a unique beach experience. The hotel itself exudes charm with its classic Art Deco decor and provides guests with clean, spacious rooms that often come with views of the ocean or an interior courtyard that also offers ocean vistas. Communal outdoor spaces, terraces and verandahs allow guests to enjoy picturesque views of the beach and waterfront.
A short walk from the hotel, visitors can find themselves at a black sand beach set against stunning turquoise waters. While the beach can be a bit dusty and the water might feel somewhat cold, it still offers a pleasant environment for walking along the foreshore and swimming. The beach's rougher, harsher elements seem to be more than offset by the beautiful and clean surroundings.
Guests can also take advantage of the hotel’s superb amenities, which include a wonderful restaurant and a bar overlooking the beachfront. The location is ideal, being close not only to the beach but also to nearby shops, a museum and other city attractions. This makes the Art Deco Masonic Hotel a highly recommended choice for travelers looking to stay close to both city and sea.
Family
The Art Deco Masonic Hotel comes highly recommended for families, particularly those with older children. Guests repeatedly praise its family-friendly atmosphere, noting that it provides great value for money with its warm and accommodating environment. The location is also a major plus; the hotel is centrally situated near cafes, pools, shops and eateries, making it convenient for families to explore and enjoy. Despite some comments suggesting the need for dedicated family suites, the overall consensus is that the stay was excellent with nothing not to like. Families will find the surroundings entertaining and the hotel’s amenities include good coffee and a reception area open to the public. While the environment can be noisy at times, the positive aspects seem to outweigh this minor drawback, making it a destination definitely worth a family visit.
Honeymoon
The Art Deco Masonic Hotel offers an enchanting setting for honeymooners, characterized by a beautiful ambiance and romantic atmosphere throughout the hotel. The honeymoon suite is particularly noted for its special touches, creating an ideal space for newlyweds. Guests highlight the hotel as perfect for special occasions such as honeymoons with its wonderful setting and easy parking adding to the appeal. While some reviews mention issues with the shower and air conditioning, the hotel's overall ambiance and location make it a charming choice for a romantic getaway.
Boutique-Style
The Art Deco Masonic Hotel offers a unique blend of vintage charm and modern convenience, making it a standout choice for travelers seeking a boutique experience. This beautiful hotel, both inside and out, successfully captures the essence of Art Deco with its stylish decor presentation. Guests commend the hotel's magnificent refurbishment, which maintains the charm of a grand old hotel while incorporating modern amenities.
The hotel is not just aesthetically pleasing; it has character and a cool Art Deco theme that extends throughout its premises. Many visitors stayed specifically for this artistic experience, noting the seamless mix of historical elements and contemporary comforts. The hotel's character is also reflected in its Emporium restaurant and bar, which adds to the overall unique and stylish experience.
Consistently described as a unique boutique hotel, it has a great quirky feel that is thoroughly appreciated by those familiar with boutique stays around the world. The Art Deco theme is not just a superficial layer but an integral part of the hotel's identity, offering a truly immersive experience that invites guests to stay and fully appreciate its grandeur and charm.
Luxury
The Art Deco Masonic Hotel exudes a luxurious ambiance, captivating guests with its elegant decor and refined presentation. Its old-school charm adds to the sophisticated experience, creating an environment that is both delightful and classy. Visitors are treated exceptionally well, further enhancing the indulgent feel of their stay. The hotel's splendid location complements its spacious, superb and wonderful amenities, providing a beautiful and luxurious setting. The luxurious look extends to the bathrooms, ensuring every aspect of the stay is meticulous and comfortable. The gorgeous rooms and building enhance the overall sense of opulence, making it a truly exceptional destination.
Romantic
The Art Deco Masonic Hotel, renowned for its welcoming staff and impressive surroundings, provides a cozy and romantic atmosphere ideal for couples. Guests frequently highlight the hotel's charm and its suitability for enchanting getaways, making it a top choice for anniversaries and special celebrations. The setting and views enhance the allure, offering a picturesque backdrop perfect for a romantic date or a luxurious escape. With personalized touches like special anniversary cards, the hotel ensures each stay feels intimate and extraordinary.
No, Art Deco Masonic Hotel doesn't have any pool.
No, a spa isn't available at Art Deco Masonic Hotel.
No, Art Deco Masonic Hotel doesn't allow dogs.
No, parking facilities aren't available at Art Deco Masonic Hotel.