Napier, Corner Clive Square East and Tennyson St-39.490815,176.913942(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Expressotel in Napier, New Zealand, receives high praise for its central and convenient location, making it an ideal base for exploring the city's attractions, shops, cafes and restaurants. The hotel's proximity to essential amenities and local dining options is frequently highlighted by guests, who appreciate the ease of access to everything from the beach to the Art Deco facades of Napier. The central location, coupled with clean and comfortable accommodations, ensures a satisfying stay for both leisure and business travelers.
The rooms at Expressotel are consistently described as clean, spacious and well-maintained. Guests appreciate the modern amenities, comfortable beds and thoughtful touches such as air conditioning and large windows with lovely views. Despite minor drawbacks, like small bathrooms or dated decor, the overall sentiment is positive with many guests commenting on the room's tidiness and quiet ambiance.
Although the hotel does not offer breakfast directly, guests find convenient alternatives in nearby cafes and restaurants. This accessibility mitigates any inconvenience caused by the lack of an on-site breakfast option. The Italian restaurant in the hotel receives particular mention for its delicious meals and beautiful setting, further enhancing the dining experience at Expressotel. The hotel's central location offers easy access to various dining venues, adding to the overall enjoyable stay.
Cleanliness is a standout feature with many guests noting that the rooms and facilities are kept in very good condition. The friendly and efficient staff contribute significantly to the pleasant experience, often mentioned by name for their exceptional service. The positive interactions with the staff, from receptionists to management, underscore the welcoming atmosphere of the hotel.
The free Wi-Fi generally meets guests' expectations for speed and efficiency, although there are occasional issues with connectivity. The beds receive particular acclaim for their comfort, playing a significant role in ensuring a restful stay. However, the parking situation presents some challenges with limited and tight spaces requiring careful navigation. The arrangement with a nearby council carpark provides a helpful alternative.
Overall, Expressotel is celebrated for its excellent location, clean and comfortable rooms, friendly staff and convenient local dining options, making it a highly recommended choice for travelers visiting Napier.
Categories
Cheap
Provides basic hotel rooms at a budget-friendly price. Its central location in Napier offers easy access to local attractions and amenities.
Accessible
This hotel provides three mobility-accessible studios designed for guest comfort. It offers wheelchair accessibility throughout the property and features designated wheelchair-accessible parking for convenience.
Boutique-Style
Honeymoon
Romantic
Room Types
One-Bedroom SuiteThis spacious suite features free WiFi, a luxurious King bed and separate lounge room with kitchenette.
There is a flat-screen TV, tea/coffee making facilities and en suite bathroom with spa bath and shower.
Available as 2-bedroom suite please enquire at the hotel.
King StudioThe studio offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The studio provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Deluxe King StudioThe studio offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The studio provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Studio with BalconyThe studio offers air conditioning, a seating area, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Studio with Garden ViewOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio offers a flat-screen TV, a seating area, a wardrobe, an electric kettle as well as garden views. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Expressotel boasts an enviable location in Napier, praised frequently by guests for its convenience and centrality. Visitors find the hotel remarkably easy to find and appreciate its close proximity to essential amenities, including shops, cafes, restaurants and supermarkets. It offers a practical base for both leisure and business, positioned near Clive Square and right in the heart of the city center. The hotel's centrality makes it ideal for exploring Napier's attractions, such as the beach and its renowned Art Deco facades, all within walking distance.
Guests value the ease of accessing local dining options and the vibrant city scene. Whether attending events, shopping or enjoying the coastal promenade, the hotel's location ensures an effortless experience. The expressotel is also convenient for those requiring nearby parking and immediate access to public transport. The consistently positive remarks about its central spot and accessibility underscore its appeal to travelers looking to maximize their time exploring Napier, all while enjoying a clean, comfortable stay.
Breakfast
The breakfast situation at expressotel seems to be a mixed bag according to guest reviews. While the hotel doesn't provide breakfast directly, there are convenient alternatives nearby. Guests mentioned a couple of handy cafes around the corner that serve breakfast, making it easy to find a morning meal with just a short walk. For those staying for longer periods, the room is equipped with two bowls which might help in having a quick breakfast. The Portafino Italian Restaurant downstairs and options like the Farmers Market also provide additional dining alternatives. However, some guests noted the lack of plates or cutlery in the rooms and expressed a desire for an on-site breakfast option for more convenience. Despite this, the proximity to good cafes and the general accessibility of breakfast spots seem to be points of satisfaction for many guests.
Dinner
Expressotel offers an excellent experience for those keen on enjoying quality dining options. The Italian restaurant on the first floor, open on Sundays and Mondays, has drawn praise for its delicious meals and beautiful setting, making it an added bonus for guests. Conveniently located close to a variety of local eateries, the hotel ensures guests have easy access to excellent dining choices just a stone's throw away. The restaurant downstairs particularly impresses with its great pasta and overall good food. The proximity to other dining venues, the beach and bus stops enhances its appeal, allowing for enjoyable and varied dining experiences. Additionally, the nearby donut cart is noted for its great value, adding to the diverse food offerings around the hotel.
Rooms
Expressotel offers an appealing stay with its prime, central location, making it easy to explore local attractions, shops and restaurants. Guests frequently praise the hotel for its cleanliness and the spaciousness of the rooms. Many find the rooms comfortable with cozy beds, modern amenities and thoughtful touches like air conditioning and large windows providing lovely views. The accommodations are well-maintained and present a welcoming ambiance, conducive to relaxation.
The hotel rooms are notably large, some even featuring balconies. Cleanliness is a recurring highlight, consistently mentioned by guests. The majority of rooms are described as bright, tidy and quiet, ensuring a peaceful stay. Basic yet adequate, the rooms are equipped with everything needed for a comfortable visit, from comfortable beds to proper heating and air conditioning.
Despite some rooms being slightly dated or having minor issues like small bathrooms or inconsistent water temperature, the overall guest sentiment remains positive. The staff's friendliness and efficiency contribute significantly to the pleasant experience. Minor drawbacks include noise from the street or dated decor, but these do not overshadow the overall comfort and satisfaction expressed by guests.
In essence, Expressotel is largely celebrated for its clean, spacious and comfortable rooms, combined with a central location and friendly service, making it a recommended choice for travelers.
Beds
Guests consistently praise the beds at Expressotel, describing them as very comfortable, warm and accommodating, especially on chilly nights. Many appreciated the large, king-sized beds that provided a restful night's sleep. Though a few guests mentioned the beds were either too soft or too hard for their liking, the majority found them to be incredibly cozy and clean. The overall consensus is that the beds at Expressotel contribute significantly to a pleasant and restful stay with many remarking on the comfort and size of the beds as standout features. The friendly staff and clean rooms enhance the overall experience, but it is the beds that receive the most accolades.
Cleanliness
Expressotel offers a reliable standard of cleanliness as noted by its guests. The rooms and facilities are described as clean, tidy and comfortable, living up to guests' expectations. Many reviewers highlighted the rooms being very clean and comfortable with some noting the high quality of the bedding. The staff and reception area also received recognition for maintaining a clean and welcoming environment. The cleanliness extends to the bathrooms and showers, which were generally fresh and well-maintained.
The property itself appears modern and well-renovated inside, contributing to an overall impression of cleanliness. Guests appreciated the spotlessly clean conditions and remarked on the comfortable and tidy ambiance throughout the hotel. The location was noted as central and clean, further adding to the convenience of their stay.
However, not all reviews were entirely positive. A few guests mentioned issues such as dirty cups, dust around the rooms and the need for cleaner bathrooms. Some also pointed out that certain rooms seemed dated or basic despite being clean. Additionally, amenities like spare toilet paper were occasionally lacking.
In summary, while most visitors praised expressotel for its clean and comfortable accommodations, there were occasional lapses in maintaining the highest standards of cleanliness in some areas. Nonetheless, the general sentiment reflects a well-kept, centrally located hotel that meets most guests' expectations for cleanliness and comfort.
Staff
Expressotel is highly praised for its exceptional staff, reflecting consistently positive interactions with guests. The reviews frequently highlight the staff's friendliness, helpfulness and welcoming nature. Receptionists, in particular, are noted for their warm smiles and efficient service, making check-in and other interactions smooth and pleasant.
Many guests specifically mention individual staff members, like Yvonne and Evie, who stand out for their exceptional service. The team's ability to accommodate guest needs and provide support is regularly commended. Whether it's the management or the front-desk team, guests appreciate the professional and personable service provided throughout their stay.
Despite a few isolated incidents, such as housekeeping entering at inopportune times or early morning departures being a challenge, the prevailing sentiment about the staff at Expressotel is overwhelmingly positive. The staff’s excellent service, paired with a great location, ensures a pleasant and comfortable experience for guests.
Wi-Fi
Guests of 'expressotel' have generally found the Wi-Fi to be satisfactory and efficient for common online activities. Many reviews highlight that the Wi-Fi is great, acceptably fast and works well enough to stream YouTube. The internet speed is described as decent and, in some cases, fast enough to meet basic needs. However, a few guests faced issues, such as the Wi-Fi cutting out or difficulties getting it to work at all. While the Wi-Fi experience has been mostly positive, it's noted that some rooms lack additional amenities like Sky TV, extra towels, a microwave or cutlery. Despite these minor setbacks, the free Wi-Fi tends to function very well overall, contributing to a generally comfortable stay.
Parking
Guests have mixed feelings about the parking situation at expressotel. While some guests appreciated the availability of parking, the spaces are limited and often tight, making it a bit tricky to navigate. Onsite parking is typically for small vehicles and the carpark is frequently cramped, posing a challenge for those with larger cars. Fortunately, expressotel has an arrangement with a council carpark across the road, which many found to be a convenient alternative and helpful especially when the hotel's spaces were full. There is also free parking offered in some areas, which adds to the convenience. However, guests did note that on-street parking is often paid and can become problematic due to early morning fees. The overall sentiment is that while there are parking options available, the limited and sometimes inconvenient parking may require guests to plan ahead.
FAQ
No, expressotel doesn't have any pool.
No, a spa isn't available at expressotel.
No, expressotel doesn't allow dogs.
No, parking facilities aren't available at expressotel.
