Hotel Colombo
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Summary of reviewsHotel Colombo in Naples receives favorable reviews, particularly for its central and convenient location. Guests appreciate the hotel's proximity to Naples' Central Station, making it accessible to public transportation, airports and key city attractions like Piazza Garibaldi, the Duomo metro station and Spaccanapoli. The location, while having some concerns about neighborhood safety and cleanliness at night, remains a highlight for its accessibility and value for money, especially for travelers wishing to explore different parts of the city and nearby sites like Pompeii.
The breakfast at Hotel Colombo garners positive feedback for its quality and taste. Guests enjoy the typical Italian offerings, especially the delicious pastries and excellent coffee. While the variety is somewhat limited and tends to focus on sweet items, the breakfast is considered a good value for the price and a pleasant start to the day. The breakfast staff is frequently commended for their friendly and helpful attitude.
The rooms, praised for their cleanliness and comfort, provide good value for money with essential amenities like air conditioning, safes and refrigerators. However, the rooms and bathrooms are often noted to be small and some guests report maintenance issues like old furniture or broken shower handles. Despite these minor drawbacks, the hotel serves well for short and budget-friendly stays.
Cleanliness is generally rated positively with many guests describing their rooms as consistently clean with daily housekeeping. While the overall standard of cleanliness is adequate, some areas could use more thorough upkeep, particularly concerning dated bathroom fixtures and occasional dust.
The staff at Hotel Colombo stand out for their friendliness, helpfulness and professionalism. Many guests feel well-cared for due to the staff's welcoming demeanor and readiness to assist with various needs, from providing city information to overcoming language barriers. The staff's positive attitude significantly enhances the guest experience.
Wi-Fi at Hotel Colombo is typically free and considered strong and reliable in certain areas, though some guests experience weaker signals, particularly on higher floors. While the Wi-Fi could benefit from more stability and range, it generally meets the needs of most guests.
Parking at the hotel presents challenges due to limited spaces and high demand. While there are options for secure and valet parking, the costs can vary and some guests find it necessary to park farther away to find more affordable options.
Hotel Colombo offers a family-friendly environment, making it a suitable choice for families seeking a comfortable and secure stay. The hotel's policies favor family accommodations, although entertainment options for children are limited. Families with older children or those preferring a quieter experience may find it more suitable.
Beds receive mixed reviews; while many guests find them comfortable, others report issues with bed hardness, thin mattresses and inadequate pillows. This suggests some inconsistency in bedding quality.
The hotel offers good value for its three-star designation, despite some guests feeling it falls short in hygiene and overall standards for a three-star rating.
Accessibility is somewhat mixed; while the hotel provides features for guests with disabilities, including lifts and accessible bathrooms, certain areas remain challenging for those with mobility issues.
Finally, Hotel Colombo is noted to be dog-friendly with specific areas designated for pets. This makes it a convenient option for travelers with furry companions, even though pets are not allowed in the rooms.
Overall, Hotel Colombo is a functional and budget-friendly option in Naples, highlighted by its prime location, friendly staff and clean accommodations, making it an attractive choice for short or economical stays.
Categories
The breakfast at Hotel Colombo garners positive feedback for its quality and taste. Guests enjoy the typical Italian offerings, especially the delicious pastries and excellent coffee. While the variety is somewhat limited and tends to focus on sweet items, the breakfast is considered a good value for the price and a pleasant start to the day. The breakfast staff is frequently commended for their friendly and helpful attitude.
The rooms, praised for their cleanliness and comfort, provide good value for money with essential amenities like air conditioning, safes and refrigerators. However, the rooms and bathrooms are often noted to be small and some guests report maintenance issues like old furniture or broken shower handles. Despite these minor drawbacks, the hotel serves well for short and budget-friendly stays.
Cleanliness is generally rated positively with many guests describing their rooms as consistently clean with daily housekeeping. While the overall standard of cleanliness is adequate, some areas could use more thorough upkeep, particularly concerning dated bathroom fixtures and occasional dust.
The staff at Hotel Colombo stand out for their friendliness, helpfulness and professionalism. Many guests feel well-cared for due to the staff's welcoming demeanor and readiness to assist with various needs, from providing city information to overcoming language barriers. The staff's positive attitude significantly enhances the guest experience.
Wi-Fi at Hotel Colombo is typically free and considered strong and reliable in certain areas, though some guests experience weaker signals, particularly on higher floors. While the Wi-Fi could benefit from more stability and range, it generally meets the needs of most guests.
Parking at the hotel presents challenges due to limited spaces and high demand. While there are options for secure and valet parking, the costs can vary and some guests find it necessary to park farther away to find more affordable options.
Hotel Colombo offers a family-friendly environment, making it a suitable choice for families seeking a comfortable and secure stay. The hotel's policies favor family accommodations, although entertainment options for children are limited. Families with older children or those preferring a quieter experience may find it more suitable.
Beds receive mixed reviews; while many guests find them comfortable, others report issues with bed hardness, thin mattresses and inadequate pillows. This suggests some inconsistency in bedding quality.
The hotel offers good value for its three-star designation, despite some guests feeling it falls short in hygiene and overall standards for a three-star rating.
Accessibility is somewhat mixed; while the hotel provides features for guests with disabilities, including lifts and accessible bathrooms, certain areas remain challenging for those with mobility issues.
Finally, Hotel Colombo is noted to be dog-friendly with specific areas designated for pets. This makes it a convenient option for travelers with furry companions, even though pets are not allowed in the rooms.
Overall, Hotel Colombo is a functional and budget-friendly option in Naples, highlighted by its prime location, friendly staff and clean accommodations, making it an attractive choice for short or economical stays.
Dog Friendly Hotel
Hotel Colombo is pet-friendly and features a terrace for relaxation. The hotel offers a comfortable environment for guests and their pets.
Dogs Stay Free
Cheap Hotel
Hotel Colombo provides affordable rooms and a comfortable stay. It is situated in a strategic location, ideal for travelers seeking to experience Naples on a budget while still having convenient access to the city's offerings.
Accessible Hotel
Hotel Colombo is identified in our database as an accessible hotel option. It is tagged based on providing accessible accommodations.
3-Star Hotel
This hotel is located in the heart of Naples. It provides comfortable accommodations and is conveniently located near the city's attractions.
Hotel where Dogs Stay Free
This hotel offers a convenient location and welcomes dogs, providing a comfortable stay for travelers. Its accessibility makes it easy to explore the city with your furry friend.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
About Hotel Colombo
License: 15063049ALB0386, IT063049A167W89TGJ
Guest Reviews
Location
Despite some concerns over the neighborhood's safety and cleanliness, particularly at night, the overall sentiment towards the location remains positive due to its accessibility and centrality. Visitors benefit from being close to the bustling Piazza Garibaldi, main shopping streets, the Duomo metro station and even key attractions such as the Cathedral and Spaccanapoli.
Moreover, the hotel's close vicinity to Porta Nolana offers added convenience for those looking to visit nearby Pompeii and other regional sites. For travelers seeking functionality and value for money, Hotel Colombo’s location stands out as a central hub amidst Naples' vibrant urban landscape.
Breakfast
The variety of options, though limited, is generally considered adequate, especially for the price and the breakfast is described as a practical and pleasant way to start the day. Some guests mention that the breakfast buffet, while not extensive, includes good pastries and yogurts, making it a decent value for money.
However, several reviews point out the limited selection with a significant focus on sweet items and a lack of savory options like fruits, bread and eggs. A few remarks note that if you arrive late, the choices may be further reduced. While some find the breakfast repetitive and lacking variety, others regard it as sufficient and fitting for the accommodation's overall cost.
The hotel's coffee, often mentioned separately, receives high praise for its quality with guests enjoying the barista-made espresso and cappuccino. The staff's attitude during breakfast service is frequently commended for being friendly and helpful.
In conclusion, Hotel Colombo's breakfast is appreciated for its simplicity, good taste and value, though it could benefit from a broader selection to cater to all preferences.
Rooms
However, the hotel is marked by its consistently small room sizes with many reviews noting that the rooms and bathrooms are cramped and sometimes impractically designed. The cleanliness and maintenance of the rooms also vary with some guests reporting issues like broken shower handles, old furniture or rooms not being thoroughly cleaned. Despite these points, for short stays and those looking for budget accommodation, Hotel Colombo appears to offer a functional and clean option.
Beds
However, there are notable criticisms. Complaints range from beds being too hard, too soft or noisy, to mattresses being thin, tilted or saggy. Pillows and blankets are frequently described as too thin and some guests report feeling the springs in the mattress. Instances of twin-size beds and issues like beds on the floor, small bed sizes for two people and worn-out mattresses contribute to a less than ideal sleeping experience for some.
Overall, while a significant number of guests find the beds to be satisfactory or even quite comfortable, others point out areas where improvements could be made, particularly in mattress quality, bed size and pillow thickness.
Cleanliness
The clean linens, fresh towels replaced daily and the overall cleanliness of the rooms contributed to a pleasant stay for many. The hotel is described as clean and functional, equipped with modern amenities that work well. Furthermore, the attentive and courteous staff were often praised for their role in ensuring a clean environment.
However, not all feedback was positive. Some guests pointed out issues such as outdated silicone joints, dusty windows, cobwebs and mold in the shower. There were also occasional mentions of musty smells and hairs found on the floors, indicating that while the daily cleaning routines are effective, there may be areas that require more thorough attention.
Despite these areas needing improvement, the cleanliness of Hotel Colombo is generally regarded as sufficient, especially for short stays. The hotel's convenient location and excellent value further enhance its appeal, even as some aspects of the cleanliness could benefit from more meticulous upkeep.
Staff
The 24-hour reception adds a layer of convenience, ensuring that help is always available. Many reviewers appreciated the attentiveness and readiness of the staff to assist with language barriers and provide useful information about the city. The act of going beyond typical service, such as offering maps and organizing taxis, is frequently mentioned.
The positive descriptions consistently use words like "friendly," "helpful," "kind," and "professional," suggesting that the staff's warm demeanor significantly enhances the overall guest experience. The frequent mentions of the staff's professionalism and exceptional manners underscore their dedication to hospitality.
However, there were a few mentions of unprofessionalism among some staff members, but these seemed to be minor compared to the overwhelming praise for the team's dedication and courtesy. In sum, the staff at Hotel Colombo is largely portrayed as a significant asset to the hotel, making guests feel welcome and well cared for during their stay.
Wi-Fi
However, there are several reports highlighting inconsistency in the Wi-Fi service. Guests have mentioned that the Wi-Fi signal is unstable or weak at times with connectivity issues being more prominent on higher floors, particularly the 3rd and 4th floors. Some experienced very weak signals or complete lack of connection, which affected their ability to stream content or maintain reliable internet access.
Despite these issues, when the Wi-Fi works well, it meets the needs of most guests, providing adequate speed for basic online activities. The inclusion of free Wi-Fi in rooms with additional amenities such as desks, safes and balconies is appreciated, even though the service could benefit from improvements in stability and range.
Parking
Family
However, it should be noted that the hotel provides limited entertainment activities specifically for children. While the environment and accommodations are well-suited for families, those seeking extensive entertainment options for kids might find this aspect lacking. Consequently, the hotel is suggested primarily for adult families or those who prefer a quieter stay.
In summary, Hotel Colombo stands out for its safe, welcoming and family-oriented environment, although it may not be the ideal pick for families seeking a variety of children's activities.
3 Star
Accessible
Dog Friendly
No, Hotel Colombo doesn't have any pool.
No, a spa isn't available at Hotel Colombo.
Yes, Hotel Colombo welcomes dogs.
Yes, parking facilities are available at Hotel Colombo.
No, Hotel Colombo doesn't have a gym.
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