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Hotel Poker

Naples , Via Milano 13 (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Poker in Naples is highly favored for its strategic location, situated conveniently near Naples Central Station and well-connected through metro and bus lines. This accessibility appeals to travelers looking to explore the city effortlessly. Although some concerns are raised about safety in the vicinity at night, most reviews highlight the hotel's proximity to essential amenities, making it an ideal base for exploring Naples.

Breakfast at Hotel Poker is generally well-received for its abundance and quality offerings, including fresh pastries and excellent coffee. The accommodating staff enhances the experience, particularly benefiting families with young children. While some guests desire more variety, the overall breakfast service positively contributes to the stay.

The rooms at Hotel Poker impress with their modern, clean design and comprehensive amenities. Recently renovated rooms feature comfortable bedding and tasteful furnishings. Despite occasional comments about smaller room sizes, the efficient design and cleanliness outweigh minor drawbacks such as soundproofing issues.

Cleanliness remains a strong point, with guests often praising the immaculate interiors despite the unattractive façade. The hotel maintains a clean and welcoming atmosphere, supported by hospitable staff, although some reviews note specific areas for improvement.

The staff at Hotel Poker is a cornerstone of the guest experience, earning high praise for their friendliness and professionalism. Their dedication to guest satisfaction and superior service significantly enhances interactions, making visitors feel at home.

The wifi service at Hotel Poker is a mixed experience, with some guests experiencing strong connectivity while others face challenges with signal reach, particularly in the guest rooms. While improvements are noted, consistency remains an area requiring attention.

Bedding is generally comfortable, praised for contributing to a restful night's sleep. Occasional issues with bed structure and comfort do arise, but overall guest satisfaction tends toward the positive.

While not consistently meeting typical 3-star standards, Hotel Poker offers notable redeeming qualities such as affordability and a strategic location. The friendly staff and good value for money make it a suitable choice for budget-conscious travelers, particularly those relying on public transportation. Despite some areas for improvement, such as breakfast variety and wifi connectivity, Hotel Poker's strategic position and reasonable pricing offer commendable value for guests visiting Naples.
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Categories

3-Star Hotel

This hotel is centrally located, providing easy access to transportation and local attractions. It offers a practical base for exploring Naples.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Small Hotel

Room Types

Triple Room This air-conditioned room features free WI-Fi, an LCD TV and private bathroom.

Single Room This air-conditioned room features free WI-Fi, an LCD TV and private bathroom.

Economy Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The quadruple room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV. The unit has 3 beds.

Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a private entrance, soundproof walls and a wardrobe. The unit offers 1 bed.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, a private entrance, soundproof walls and a wardrobe. The unit has 1 bed.

About Hotel Poker

License: 15063049ALB0951, IT063049A152IEF35C

Guest Reviews

7.1

Good

Location

Hotel Poker in Naples boasts a highly praised and strategic location that appeals to travelers looking for convenience and accessibility. Situated just steps from Naples Central Station and close to numerous metro and bus lines, the hotel is ideally positioned for guests arriving by train or needing to navigate the city with ease. Offering proximity to a variety of amenities such as shops, restaurants, and bars in the bustling Piazza Garibaldi area, Hotel Poker ensures guests have quick access to essential services and local dining options. Although its position in the heart of the city provides easy access to public transportation and popular attractions, some reviews mention concerns about safety in the vicinity, especially at night. However, the hotel’s location, just minutes from key transport links and within walking distance of the historic center, makes it an excellent choice for visitors looking to explore Naples extensively.

Breakfast

Hotel Poker offers a breakfast experience that generally receives positive feedback, with many guests appreciating its abundance and quality. The breakfast features a variety of options, from fresh croissants and pastries to cold cuts, cheeses, and freshly brewed coffee. Guests often highlight the excellent coffee and the possibility of having breakfast served in-room upon request. Though some reviews mention a simple and limited selection, the offerings typically suffice to start the day well.

The staff's friendliness and attentiveness, especially towards families with young children, enhance the breakfast experience. While some guests note a lack of variety or a more basic selection, others find the continental choices satisfying with sweet and savory options available. Overall, the breakfast is considered a strong aspect of the stay, with the generous servings and excellent cappuccinos frequently noted as highlights. Some reports of noise and cleanliness issues, as well as requests for an earlier start time, indicate room for improvement, but the accommodating staff and convenient on-location breakfast are much appreciated.

Rooms

Hotel Poker's accommodations consistently impress guests with their modern and clean appearance. Recently renovated rooms receive high praise for their tasteful furnishings, spaciousness, and comprehensive amenities. Many reviews highlight the comfort and cleanliness of the rooms, from the brand new bathrooms to the soft, fresh towels and bed sheets.

The staff is noted for their kindness and the rooms are always ready and welcoming, sometimes even allowing early check-in. Comfortable bedding enhances the overall experience, ensuring a good night’s sleep. Despite some reviews mentioning smaller room sizes, especially when accommodating more than one guest, the efficient design ensures all necessary amenities are in place.

Guests appreciate the convenient location, close to the station yet in a safe area, offering ease of travel. While soundproofing could be improved, the overall appeal of the room's modern design and cleanliness seems to outweigh this minor drawback.

Air conditioning adds to the comfort, making the rooms a pleasant retreat after a day of exploring. Overall, Hotel Poker succeeds in providing clean, stylish, and comfortable rooms that meet the needs of its guests admirably.

Beds

Nestled in a bustling area and generally shielded from outside noise thanks to effective air conditioning, Hotel Poker offers a mixed experience when it comes to its bedding. Guests frequently praise the hotel for providing comfortable mattresses that contribute to a good night's sleep. In particular, many reviewers highlight the beds as being very comfortable, with a good quality mattress often noted as a key feature. Additionally, both the pillows and bed sizes, such as the queen size option, receive positive remarks, ensuring that travelers can rest well during their stay.

However, while the majority of feedback leans toward the positive, some guests have reported issues with certain beds. These include instability in the bed structure, narrow double beds, and instances where extra beds creak or feature uncomfortable mattresses. Moreover, there are isolated mentions of cleanliness concerns with bedding. Despite these occasional drawbacks, the consensus among visitors tends towards satisfaction, with many valuing the comfort of their beds as a highlight of their hotel experience.

Cleanliness

Hotel Poker offers an interesting dichotomy between its external appearance and internal maintenance, surprising many guests with its modern and immaculate interiors despite its unattractive façade. Cleanliness is a recurring theme, with many reviews citing the hotel as very clean, with some describing room and environment hygiene as impeccable, immaculate, and extremely clean. The hotel rooms are generally noted for being clean and tastefully furnished, with some guests appreciating details such as clean, fragrant linens and well-maintained surroundings. However, the feedback is not unanimously positive, with certain reviews mentioning unsatisfactory cleanliness of specific items like sheets and the need for improvement in other areas. Bathrooms sometimes present problems, with poor drainage cited as an issue. Moreover, the hotel’s noise level, attributed mainly to staff activities, detracts from the otherwise pleasant stay. Nonetheless, the staff is frequently praised for their hospitality and kindness, adding a welcoming touch to the clean and centrally located establishment. Overall, while some improvements could be made, the general consensus highlights Hotel Poker’s strong performance in maintaining a clean and inviting atmosphere for its guests.

Staff

Hotel Poker is distinguished by its remarkable staff, who consistently earn praise for their friendliness and professionalism. Guests frequently commend them for their welcoming demeanor and helpful nature, highlighting key individuals like Simone and Francesca for their exceptional service. The staff's ability to make guests feel at home is evident, evoking sentiments akin to being part of a family. Whether it involves tackling minor inconveniences or providing local insights, the team is described as attentive, courteous, and skillful. Many reviews emphasize the outstanding hospitality and the genuine kindness displayed by the staff, making interactions both pleasant and memorable. The dedication to ensuring a well-rounded and comforting stay is apparent, affirming Hotel Poker’s commitment to superior guest service.

Wi-Fi

The internet experience at Hotel Poker is mixed, offering both strengths and areas for improvement. While some guests found the wifi signal to be very good, others reported challenges with weak connectivity and limited reach, especially within the rooms. For travelers relying on a stable connection, the overall wifi performance ranged from average to disappointing, as it sometimes did not reach certain areas, notably the guest rooms. Despite these instances, there were mentions of wifi and air conditioning working fine, suggesting that improvements have been made or can vary by location within the hotel. Overall, guests seeking reliable connectivity might encounter inconsistencies during their stay.

3 Star

Hotel Poker, while not meeting typical 3-star standards according to some visitors, offers several redeeming qualities that make it a worthwhile consideration for budget-conscious travelers. The hotel is praised for its affordability and the friendliness of its staff, creating a welcoming atmosphere for guests. Many visitors note the good value for money, especially given its convenient location near the train station and metro, making it an ideal choice for those relying on public transportation. The value for money at this hotel is frequently highlighted, with guests feeling that the price paid is justified by the services and amenities received. Although the breakfast is described as acceptable, it contributes positively to the overall quality-price ratio. Some reviews suggest that travelers can potentially obtain better rates by booking directly. Overall, while the hotel may not meet everyone's expectations as a 3-star establishment, its strategic location and reasonable pricing offer good value for those visiting the city.

No, Hotel Poker doesn't have any pool.

No, a spa isn't available at Hotel Poker.

Yes, Hotel Poker welcomes dogs.

No, parking facilities aren't available at Hotel Poker.

No, Hotel Poker doesn't have a gym.

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