World > Europe > Portugal > Viseu > Nelas > Nelas > Hotels in Nelas > Puro Dão Hotel & Spa

Puro Dão Hotel & Spa

Nelas , Rua Do Mondego, Lote 9 A (Show on Map)

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsNestled in an exceptional location surrounded by the stunning Serra da Estrela mountain range, Puro Dão Hotel & Spa offers a peaceful and tranquil escape from daily life. The modern design harmonizes with natural beauty, providing breathtaking panoramas from rooms and balconies. Though secluded, it offers convenient access to nearby farms, the village center and Viseu city center. This tranquil setting makes it ideal for rest and rejuvenation.

The hotel serves a delicious and varied breakfast of high quality, featuring local and homemade products like pumpkin jam and cappuccino. Guests appreciate the fresh, regional food and the scenic breakfast room views. Though minor improvements were suggested, breakfast remains a highlight, making the mornings memorable.

Dinner options at the Tertúlia restaurant and bar also receive commendation for their quality, taste and excellent presentation. Guests praise the efficient service and relaxing ambiance with beautiful views, making dining a delightful experience. Though occasionally hindered by full bookings or closures, the overall dining experience remains highly satisfying.

Rooms at the hotel are spacious, modern and elegantly decorated, often featuring balconies with stunning mountain views. They are noted for their cleanliness, thoughtful design and comfort. Some practical issues like insufficient bathroom lighting and unconventional sink placements were mentioned, but overall, the rooms provide a luxurious and comfortable stay.

Cleanliness is a standout feature with meticulous attention to detail throughout the hotel. The modern and well-maintained facilities contribute to a cozy and welcoming environment. Friendly and professional staff play a significant role in enhancing the guest experience, contributing to a hospitable atmosphere.

The staff's friendliness and attentiveness significantly enhance the stay with many guests highlighting their professionalism and efficiency. Their cheerful demeanor and commitment to exceptional service leave lasting positive impressions, making the staff a standout feature.

The spa at Puro Dão Hotel & Spa is acclaimed for its peaceful and relaxing environment, offering various amenities like saunas, Turkish baths and jacuzzis. Despite minor issues such as occasional cold pool water and limited spa appointments, the overall spa experience is highly positive.

The pool facilities are widely appreciated, particularly the seamless connection between the indoor and outdoor pools, enhancing the swimming experience. Although some guests found the water temperature not always ideal and the pool size somewhat small, the design and maintenance make the pools a prime spot for relaxation.

While the hotel offers family-friendly amenities and a welcoming environment, the many children in leisure areas can sometimes disturb the tranquility. Some reviews suggest that the hotel may benefit from better catering to families' needs.

Guests consistently praise the comfort of the beds with large, super comfortable mattresses and high-quality linens contributing to a serene and restful stay. The rooms' modern decor and good soundproofing further enhance this experience.

For business travelers, the hotel offers a welcoming environment, quality food and spacious, clean meeting rooms. The serene garden provides a relaxing backdrop, though some minor issues like limited spa appointments and language barriers were noted.

Overall, Puro Dão Hotel & Spa delivers an exceptional, comfortable and memorable experience, balancing modern amenities with natural beauty and outstanding service.
Show more

Categories

Hotel for Honeymoon

This hotel combines modern amenities with a tranquil spa, offering a rejuvenating experience for couples. Its location in Nelas provides a serene environment, perfect for a relaxing honeymoon.

Family Friendly Hotel

This hotel is highly rated by families and offers spa facilities, ensuring a relaxing stay. It provides a modern and comfortable environment suitable for family vacations.

Romantic Hotel

Located in Nelas, this hotel offers a spa and a tranquil environment. It is perfect for couples seeking relaxation and rejuvenation in a peaceful setting.

Hotel with Parking

This hotel offers parking. It is located in Nelas and features spa facilities.

Hotel with Rooms With Jacuzzi / Hot-tub

Features a spa and wellness center with an indoor pool, sauna, and hot tub. Guests can enjoy room service and the hotel's restaurant.

4-Star Hotel

Located in Nelas, near Viseu, this hotel offers an outdoor swimming pool, free private parking, a shared lounge, and a terrace. Guests appreciate its modern facilities and excellent service.

Hotel with Outdoor Pool

The hotel includes an outdoor swimming pool. It is a modern spa hotel.

Hotel with Indoor Pool

This hotel offers a heated indoor pool that is uniquely connected to the outdoor infinity pool via a water curtain, providing seamless access and mountain views. The indoor pool is part of a spa with sauna and Turkish bath facilities.

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Small Hotel

Hotel with Heated Pool

Room Types

Standard Double or Twin Room Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Superior Double or Twin Room with Balcony and Pool View Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin/double room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.

Deluxe Double or Twin Room with Balcony and Mountain View The spacious twin/double room offers air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a walk-in shower.

Suite with Balcony and Mountain View The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV, as well as mountain views. The unit has 1 bed.

Double or Twin Room with Pool View The spacious twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The twin/double room offers a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as mountain views.

Suite with Jacuzzi and Mountain View This suite's standout features are the hot tub and spa bath. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Superior Room - Mezzanine Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Double or Twin Room with Terrace - Top Floor The spacious twin/double room offers air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a walk-in shower.

Suite with Balcony and Exterior Jacuzzi Guests will have a special experience as this twin/double room provides a hot tub and a spa bath. The spacious twin/double room offers air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

About Puro Dão Hotel & Spa

License: 10874

Guest Reviews

Location

Nestled in an exceptional location, Puro Dão Hotel & Spa offers a serene getaway from the hustle and bustle of daily life. The hotel is ideally placed for those seeking peace and tranquility, surrounded by stunning views of the Serra da Estrela mountain range. The modern facilities complement the natural beauty, providing guests with breathtaking panoramas from their rooms and balconies. The tranquil setting is perfect for rest and rejuvenation with the surrounding landscape contributing to a general sense of peace.

Despite its seclusion, the hotel is conveniently located, offering easy access to several nearby farms in Dão and the village center. Guests can also enjoy the proximity to the city center of Viseu, offering both seclusion and accessibility. The magnificent mountain views can be admired from various spots throughout the hotel, including the pool area, ensuring a visually impressive stay. With a modern design that seamlessly integrates with its environment, Puro Dão Hotel & Spa promises a tranquil escape with all the comforts and scenic beauty one could desire.

Breakfast

Puro Dão Hotel & Spa's breakfast offerings seem to receive high praise from its guests, highlighting both quality and variety. Numerous reviews note the delicious and diverse options available with local and homemade products frequently mentioned as standout features. Homemade pumpkin jam, ham and cappuccino are some examples of the personalized touches that guests appreciate. Moreover, the breakfast room's comfort and its scenic view of Serra da Estrela enhance the dining experience.

Many reviews emphasize the freshness and high quality of the food with several guests describing the breakfast as exceptional, divine and fantastic. The inclusion of regional products also adds a unique and authentic touch that guests seem to love. The varied menu caters to different tastes, providing a wide array of flavorful options.

While a few guests pointed out areas for improvement, such as fruit variety and beverage quality, the general consensus remains overwhelmingly positive. The breakfast at Puro Dão Hotel & Spa is frequently cited as a highlight of the stay with many guests recommending it highly. It’s an experience characterized by fresh, high-quality offerings and a beautifully set environment, making it a memorable start to the day for those who visit.

Dinner

Dinner at the Puro Dão Hotel & Spa receives notable praise for its high quality and delicious taste. The Tertúlia restaurant stands out with exceptional reviews, commended for its good quality products, careful preparation and excellent presentation. Guests frequently highlight the delicious food and efficient service, emphasizing a fine balance between quality and price.

The bar also garners positive feedback, offering a variety of light meals and appetizers in a cozy atmosphere. Both the restaurant and bar are praised for their efficient service and the friendliness of the staff. The ambiance at both dining locations is complemented by beautiful views, adding to the overall enjoyable dining experience.

Guests appreciate the convenience of having a snack bar that serves light meals for those who prefer a simpler option. The hotel ensures that whether dining at the main restaurant or the bar, the experience is consistently high-quality. However, it’s worth noting that some guests experienced disappointment due to the restaurant being fully booked or closed for its weekly day off.

Overall, the dining experiences at Puro Dão Hotel & Spa are highly regarded with both the Tertúlia restaurant and the bar offering commendable food and service.

Rooms

Puro Dão Hotel & Spa's rooms receive a great deal of positive feedback for their spaciousness and modern, elegant decor. Guests frequently mention that the rooms are large and comfortable, often featuring significant amenities such as balconies with stunning mountain views, particularly of Serra da Estrela. The rooms are described as clean, well-equipped and designed with a youthful and modern aesthetic that provides a cozy and tranquil environment.

Guests appreciate the well-decorated interiors and the comfort of the beds, which contribute to creating a warm and welcoming atmosphere. Many rooms have ample space and beautiful, functional decor, although some specific details like the position of the TV or the lighting in the bathroom could use improvement.

The facilities are noted for being new and well-maintained, contributing to an overall sense of cleanliness and high standards. In some instances, guests have experienced complimentary room upgrades, enhancing their stay with more space and better views without additional costs.

While the design choices and amenities are mostly praised for their quality and thoughtfulness, a few practical issues were noted, such as the lack of mirrors in dressing areas, insufficient bathroom lighting and the unconventional location of sinks. Despite these minor inconveniences, the general consensus highlights a luxurious and comfortable stay with excellent service and tasteful design.

Beds

Puro Dão Hotel & Spa offers an exceptional experience when it comes to rest and relaxation, particularly with their high-quality beds. Guests consistently praise the very comfortable beds and the exceptional comfort of the cushions. Reviews highlight the large, super comfortable beds as dreamlike, enhanced by quality mattresses and linens. The rooms themselves complement the sleep experience with beautiful, cozy and modern decor, as well as good soundproofing. Visitors also enjoy the new finishes and excellent views, such as those of the snowy mountains. Overall, the hotel ensures a serene and restful stay, characterized by outstanding comfort and attention to detail.

Cleanliness

Puro Dão Hotel & Spa consistently receives high praise for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight how the hotel's rooms and common areas are not only extremely clean but also fresh and modern. The attention to cleaning, style and details is apparent throughout the property with spotless rooms and spaces that are both comfortable and welcoming.

Visitors appreciate the spacious, clean rooms where even the bed linens smell great. The hotel’s modern design and maintenance efforts contribute to a pleasant and cozy atmosphere. Numerous reviews emphasize the impeccable organization and upkeep of rooms, making mention of thorough dusting and cleanliness down to the smallest cotton fibers.

On top of the pristine environment, the friendliness and professionalism of the staff play a significant role in guests' positive experiences. The receptionists and cleaning staff are noted to be super helpful, cheerful and contagiously smiling, contributing to a warm and welcoming ambiance. This detectable willingness to provide excellent customer service enhances the overall stay at the hotel.

With these high standards of cleanliness and a dedicated team, Puro Dão Hotel & Spa offers a refreshing and comfortable retreat for those prioritizing a pristine and hospitable environment.

Staff

The reviews of Puro Dão Hotel & Spa shine a spotlight on the exceptional quality of its staff. Guests repeatedly highlight the friendliness, attentiveness and professionalism of every team member. From the welcoming receptionists to the diligent cleaning crew, all staff members are noted for being cheerful, supportive and efficient in their duties. The staff's genuine interest in ensuring a high-quality guest experience is evident, often going the extra mile, such as surprising couples celebrating special occasions with thoughtful touches like a bottle of sparkling wine.

Tat the hotel director's personal engagement with guests reflects a deep commitment to exceptional hospitality. The employees' consistent smiles, kindness and readiness to help create a warm and inviting atmosphere that significantly enhances the comfort and enjoyment of the stay.

Such dedication to service not only ensures smooth guest experiences but also leaves lasting positive impressions, making the staff a standout feature of the Puro Dão Hotel & Spa.

Spa

Puro Dão Hotel & Spa has received consistent praise for its spa, which guests describe as fantastic, peaceful and relaxing. The facility boasts great conditions and an array of options, including a sauna, Turkish bath, jacuzzis and both indoor and outdoor heated pools. The spa area is noted for its beauty, design and efficiency with guests particularly enjoying the spa beds and the serene environment. Visitors appreciate that the indoor pool connects seamlessly to the outdoor pool, adding to the spa's allure.

However, some guests pointed out areas for improvement, such as the lack of staff support and occasionally cold water temperatures in the pools. Additionally, there were mentions of spa jets not being functional and limited appointment times. Despite these minor setbacks, the spa's overall experience remains highly positive, offering a great setting for relaxation and rejuvenation.

Pool

The Puro Dão Hotel & Spa boasts an array of beautiful pool facilities that guests widely appreciate. The pools are a mix of indoor and outdoor options, offering a unique and relaxing environment. Many highlight the exceptional design where the indoor pool seamlessly connects to the outdoor pool, providing a spectacular swimming experience with phenomenal water temperatures, though some guests noted the heated water wasn't always as warm as advertised.

The pools are maintained in great condition and provide a restful, calm and quiet atmosphere, highly suitable for unwinding. The indoor heated pool is especially praised for being fantastic and remains at an incredible temperature. The settings are enhanced by lovely pool areas, including beautiful views and charming, though somewhat uncomfortable, wooden pool chairs. Guests also find the pool and surrounding spa areas to be very pleasant and enjoy the infinity pool for its divine experience.

However, some feedback mentions the pool size as somewhat small for the hotel's capacity and a few instances where the pool water seemed cold, possibly due to the connection between indoor and outdoor sections. Despite these minor issues, the pool areas remain a prime spot for relaxation, loved for their beauty and the tranquil environment they provide.

Family

Puro Dão Hotel & Spa is noted for its family-friendly rooms and a pool that caters to all ages, making it a potential option for families considering a stay. The staff at the hotel are helpful, contributing positively to the overall guest experience. Besides the accommodations, the hotel offers leisure areas designed for relaxation and equipped with amenities like towels and slippers at the spa. However, the presence of many children in these areas has sometimes impacted the tranquility, especially during peak times. Despite the pleasant and quiet environment praised by many, some reviews suggest that the hotel might not be ideally suited for families. Suggestions have been made for improving facilities to better cater to guests' expectations.

Business

Puro Dão Hotel & Spa is highly regarded among business travelers for its welcoming environment, quality food and spacious, clean meeting rooms. The breakfast offerings receive positive feedback for being varied and complemented by excellent facilities, making mornings productive. Additionally, guests appreciate the hotel's amazing garden, providing a serene backdrop for relaxation amidst busy schedules. Despite some minor drawbacks, such as a limited number of available spa appointments and the menu being accessible only through a QR code in Portuguese, the overall experience remains satisfying. The ambient sound in the spa area, featuring natural sounds, enhances the peaceful atmosphere, making it an attractive choice for business professionals seeking a blend of work and relaxation.

Outdoor Pool

Puro Dão Hotel & Spa features a notable heated outdoor pool that connects seamlessly to the indoor pool, offering guests a convenient and enjoyable swimming experience. Reviews highlight the consistently warm water temperature, contributing to a comfortable and relaxing swim. The inclusion of a jacuzzi within the indoor section adds an extra layer of luxury. Security around the outdoor pool is commendably high, ensuring a safe environment for all guests. Overall, the heated outdoor pool is frequently praised and contributes significantly to guests' enjoyable stays.

Indoor Pool

The indoor pool at Puro Dão Hotel & Spa generally receives positive feedback for its design and amenities with several guests describing it as excellent and one of the best they've experienced. Its unique feature of being connected to the outdoor pool and having a jacuzzi inside adds to the appeal. However, there are consistent complaints about the water temperature with many guests finding it too cold despite being a heated pool, which detracted from their overall experience. While the pool is considered good and pleasant by some, the issue with the water temperature at around 26°C has been a notable drawback for others.

Yes, Puro Dão Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Puro Dão Hotel & Spa.

Yes, Puro Dão Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Puro Dão Hotel & Spa.

No, Puro Dão Hotel & Spa doesn't have a gym.

Location Show Map

More Options