Huemul
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Summary of reviewsHuemul Hotel stands out as a practical and comfortable option, widely praised for its central location in Neuquén. Positioned near downtown and Route 22, it offers easy access to local attractions, essential services and travel points. Guests appreciate its quiet and safe neighborhood, suitable for both brief stays and extended visits. One of its most celebrated features is the warm and friendly staff, notably employees like Matias, Priscila and Sofia, who provide exceptional service, making guests feel genuinely welcomed and cared for.
The breakfast experience at Huemul is generally well-received. Many visitors enjoy the good variety and quality, including breads, croissants, yogurts and cereals, in a bright and modern dining area. While some reviews suggest room for improvement, particularly with the inclusion of items like cheese and fresh fruits, the overall sentiment is positive.
Rooms at the hotel yield mixed feedback. They are often described as clean and neat, particularly suited for short stopovers. However, many guests find the rooms and bathrooms notably small with some maintenance and ventilation issues. Despite these drawbacks, the rooms provide a basic level of comfort and the friendly staff helps mitigate some of the shortcomings.
Cleanliness receives commendation from many with numerous guests highlighting the spotless state of rooms and common areas, bolstered by a diligent housekeeping staff. However, there have been isolated reports of less well-maintained spaces, indicating a need for consistent upkeep.
Bed comfort is a strong point for Huemul with many guests praising the quality of the mattresses and bedding, enhanced by memory foam pillows and pleasant-smelling sheets. A few critiques exist regarding the size or condition of some beds, but overall, the beds contribute positively to the guest experience.
The free Wi-Fi service has mixed reviews with some guests experiencing satisfactory connections, while others face significant issues such as intermittent service and weak signals. Parking is another area noted for its inconvenience, as there is no on-site option and guests must use a distant parking garage that adds extra costs and logistics challenges.
Although the hotel has gaps in certain facilities and amenities, it fulfills a basic yet adequate role for many travelers, particularly those in transit. Additionally, the hotel is praised for its pet-friendly policies, offering a joyful experience for guests' four-legged companions, which adds to its appeal for families traveling with pets.
In conclusion, Huemul Hotel provides a practical, well-located and generally comfortable stay with standout staff service, particularly beneficial for stopovers and travelers with pets. Areas for improvement include room size, maintenance consistency and amenities such as parking and Wi-Fi.
Categories
The breakfast experience at Huemul is generally well-received. Many visitors enjoy the good variety and quality, including breads, croissants, yogurts and cereals, in a bright and modern dining area. While some reviews suggest room for improvement, particularly with the inclusion of items like cheese and fresh fruits, the overall sentiment is positive.
Rooms at the hotel yield mixed feedback. They are often described as clean and neat, particularly suited for short stopovers. However, many guests find the rooms and bathrooms notably small with some maintenance and ventilation issues. Despite these drawbacks, the rooms provide a basic level of comfort and the friendly staff helps mitigate some of the shortcomings.
Cleanliness receives commendation from many with numerous guests highlighting the spotless state of rooms and common areas, bolstered by a diligent housekeeping staff. However, there have been isolated reports of less well-maintained spaces, indicating a need for consistent upkeep.
Bed comfort is a strong point for Huemul with many guests praising the quality of the mattresses and bedding, enhanced by memory foam pillows and pleasant-smelling sheets. A few critiques exist regarding the size or condition of some beds, but overall, the beds contribute positively to the guest experience.
The free Wi-Fi service has mixed reviews with some guests experiencing satisfactory connections, while others face significant issues such as intermittent service and weak signals. Parking is another area noted for its inconvenience, as there is no on-site option and guests must use a distant parking garage that adds extra costs and logistics challenges.
Although the hotel has gaps in certain facilities and amenities, it fulfills a basic yet adequate role for many travelers, particularly those in transit. Additionally, the hotel is praised for its pet-friendly policies, offering a joyful experience for guests' four-legged companions, which adds to its appeal for families traveling with pets.
In conclusion, Huemul Hotel provides a practical, well-located and generally comfortable stay with standout staff service, particularly beneficial for stopovers and travelers with pets. Areas for improvement include room size, maintenance consistency and amenities such as parking and Wi-Fi.
Dog Friendly Hotel
This hotel is tagged as pet-friendly and is a popular choice among users looking for pet-friendly options in Neuquén. This suggests they offer satisfactory services for guests with pets.
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi, ensuring seamless connectivity throughout their stay. It is a property type hotel.
Hotel with Parking
Hotel Huemul offers free parking on site and has an agreement with a nearby covered and secured parking garage, providing guests with options.
Accessible Hotel
Hotel Huemul offers accessibility features including wheelchair accessibility, a lowered bathroom sink, a toilet with grab bar, a bathroom emergency pull cord, and a raised toilet.
Small Hotel
This hotel offers comfortable accommodations and a cozy atmosphere. Its smaller size allows for personalized service, enhancing the intimate experience for guests.
3-Star Hotel
Features free WiFi, a 24-hour front desk, and a tour desk. It is a non-smoking property situated close to Limay River and Balcon del Valle Viewer.
Guest Reviews
Huemul Hotel receives consistent praise for its convenient and central location. Nestled right in the heart of Neuquén, it is just a few blocks from downtown and close to key access points like Route 22, making it an ideal stopover for travelers heading to Bariloche or San Martín de los Andes. Many guests highlight the hotel's proximity to essentials like taxi stops, supermarkets, gas stations and downtown Neuquén’s attractions.
The hotel is well-suited for both brief stays and extended visits with easy access to the highway facilitating seamless travel. Guests appreciate the quiet, safe neighborhood, which offers a peaceful respite and commend the clean, comfortable accommodations. The attentive and kind staff further enhance the experience, ensuring a pleasant stay. Visitors also enjoy amenities such as a substantial breakfast and secure parking, which, though located a bit farther from the main building, is considered safe.
In short, Huemul Hotel stands out as a practical and comfortable choice for travelers seeking convenience, cleanliness and friendly service in a prime location.
At "Huemul," the guest experience with breakfast encompasses a mix of reviews ranging from simple satisfaction to notable praise. Overall, breakfast is described as good, sufficient and often very delicious. Many guests appreciate a varied selection that includes breads, croissants, yogurts, cereals and some fruits, highlighting the completeness and variety.
However, some reviews indicate room for improvement, mentioning that the selection can be basic, sometimes not including items like cheese, ham or fresh fruits. Despite this, the freshness and quality of the food are consistently noted. Additionally, the breakfast area itself is frequently complimented for being bright, clean and modern, which adds to the dining experience.
For travelers looking for a reasonable and fulfilling start to their day, the breakfast at "Huemul" generally meets expectations with certain occasions of exceeding them due to the quality and variety presented.
Huemul Hotel, situated conveniently near the downtown area of the city, offers a mixed experience when it comes to room accommodations. While many guests have appreciated the clean and neat conditions of the rooms, a common theme among reviews points to their extremely small size, often described as tight, cramped or tiny. Many rooms lack proper ventilation, resulting in issues like musty smells and cigarette smoke odor.
The bathrooms, much like the rooms, are very small and sometimes come with old fixtures and inadequate lighting, adversely affecting guest comfort. Complaints about maintenance are frequent with reports of broken handles, old and inadequate fixtures and cleanliness issues such as hairs on the floors and unclean towels.
Despite these challenges, some rooms are reported to be comfortable with several guests noting that the rooms were suitable for a short stopover. The staff generally offers cordial service, which adds a positive note to the stay.
However, other negative aspects include poor room insulation, which results in a lot of noise from adjacent rooms and bathrooms and a lack of modern amenities like sufficient electrical outlets, proper lighting and internet services. In some cases, rooms did not match the photos shared online, leading to disappointment upon arrival.
Overall, while the Huemul Hotel manages to provide a basic and occasionally comfortable stay, its small room sizes, maintenance issues and lack of modern amenities could be a substantial drawback for many travelers.
Huemul Hotel consistently receives positive feedback about its bed comfort, making it a standout aspect of the guest experience. Numerous reviews praise the beds for their comfort with many highlighting the quality of the mattresses and bedding. Guests often find the beds to be very comfortable or even super comfortable, often accompanied by positive remarks on the pillows and bedding quality. Memory foam pillows and pleasant-smelling sheets further enhance the sleep experience.
While most guests find the beds to be comfortable and conducive to a good night's sleep, some have noted areas for improvement. A few reviews mention beds that are narrower than usual and a handful of guests found certain mattresses to be less comfortable, sometimes due to being old or featuring springs that caused discomfort. The size of some beds was also remarked upon with some finding them smaller than anticipated.
Despite these occasional criticisms, the predominant sentiment reflects satisfaction with the bed comfort, contributing positively to the overall stay at Huemul Hotel.
Huemul receives mixed reviews regarding its cleanliness with many guests highlighting the immaculate state of the hotel. Numerous reviews mention that everything was very clean, including the rooms and common areas. Phrases such as perfect cleanliness, spotless rooms and 10 points cleanliness reflect the high standards of hygiene. The hotel was described as having clean and comfortable spaces that are modern, pleasant and well-located. The attention to detail by housekeeping staff was also appreciated.
However, some reviews indicated areas where improvement is needed. Issues such as rooms not being well-maintained, dirty bathrooms and occasional sightings of cockroaches or humidity bugs were noted by several guests. There were specific mentions of dirty walls and bedsheets with hairs, as well as some dissatisfaction with room maintenance and small showers. Despite striking positive notes about cleanliness from many guests, there are clear calls for more consistent housekeeping.
Overall, while most guests had a satisfactory experience with cleanliness at Huemul, there are areas that require attention to ensure a uniformly high standard across all rooms and facilities.
Nestled in a central location, the service at 'Huemul' consistently garners high praise, particularly the warm and friendly demeanor of the staff. The attentiveness and professionalism of employees like Matias, Priscila and Sofia often stand out, making guests feel genuinely welcomed and cared for. The reception staff, especially, are noted for their exceptional service and willingness to go the extra mile to address guests' needs.
Many reviews highlight the excellent customer service, which includes prompt and friendly check-ins, clean and comfortable facilities and a welcoming atmosphere. Guests often leave feeling that the staff's kindness and dedication contributed significantly to their positive experience.
Despite a few mentions of less satisfactory encounters, the overwhelmingly positive feedback underscores a staff team that is attentive, kind and professional—qualities that make the overall stay at 'Huemul' a pleasant and memorable one.
The Wi-Fi at Huemul hotel has garnered mixed feedback from guests. While some reviews describe the Wi-Fi as good and even excellent, others report experiencing significant issues. Specifically, several guests noted that the Wi-Fi was either intermittent, non-existent or not working at all in their rooms. There were also mentions of weak and slow internet connections, as well as a lack of power outlets in certain rooms, making it difficult to charge devices. Overall, the reliability of the Wi-Fi at Huemul appears to vary with some guests having a satisfactory experience and others encountering considerable problems.
Despite its many appealing aspects, Huemul has some notable limitations when it comes to parking. Guests consistently mention that there is no on-site parking available. Instead, travelers must utilize a parking garage located about 3-4 blocks away from the hotel. This arrangement requires an additional fee and necessitates handing over car keys to the garage attendants, which some guests found inconvenient.
Moreover, the cost of parking can be confusing and potentially expensive with charges applicable during day-time hours and only partial free parking available overnight. Some reviews highlight a lack of transparency regarding parking fees and availability, suggesting that guests should be informed about these details in advance to better prepare for their stay.
While the remote parking solution does offer a place to keep the vehicle, its distance from the hotel and the added expense may detract from the overall convenience for those traveling by car. It is advisable for future guests to factor in these considerations and possibly explore alternative parking arrangements ahead of their visit.
The 'Huemul' hotel receives mixed reviews regarding its rating and services. Many guests feel that it doesn't live up to the three-star standard with some even suggesting that it lacks any star classification entirely. The price-quality ratio is a common point of contention; several guests believe the rates are too high for what is provided, comparing it to a cheap boarding house. Despite this, there are positive notes about the hotel being basic yet adequate for transits, families or work. The general consensus among those satisfied is that, considering it as a three-star hotel, it meets expectations adequately.
Huemul offers an ideal stop for those looking to break their journey, whether for a one-night stay or a day of rest. The hotel is comfortably located, making it a convenient halfway accommodation point. Guests particularly appreciate the friendly and accommodating staff, who are consistently praised for their helpfulness. However, the hotel does have areas that could be improved, especially concerning accessibility for guests with disabilities. There is no elevator available and some guests have noted issues with the bathroom facilities, such as small showers. Despite these drawbacks, Huemul remains a suitable choice for travelers seeking a comfortable and well-located stopover.
Huemul offers a highly pet-friendly environment, welcoming guests and their four-legged companions with open arms. The hotel stands out for its inclusive pet-friendly policies, allowing dogs in various areas and offering a joyful experience for pets. Guests have reported perfect stays and were very well received upon arrival with their pets, contributing to a pleasant and memorable experience.
While pets are warmly accepted and accommodated without any hassle, there were mentions of having too many dogs around the breakfast area. Nevertheless, allowing pets is a feature appreciated by many and the excellent service provided further enhances the pet-friendly atmosphere. Overall, Huemul is a great choice for those looking to enjoy a pleasant night with their family and furry friends.
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Location
The hotel is well-suited for both brief stays and extended visits with easy access to the highway facilitating seamless travel. Guests appreciate the quiet, safe neighborhood, which offers a peaceful respite and commend the clean, comfortable accommodations. The attentive and kind staff further enhance the experience, ensuring a pleasant stay. Visitors also enjoy amenities such as a substantial breakfast and secure parking, which, though located a bit farther from the main building, is considered safe.
In short, Huemul Hotel stands out as a practical and comfortable choice for travelers seeking convenience, cleanliness and friendly service in a prime location.
Breakfast
However, some reviews indicate room for improvement, mentioning that the selection can be basic, sometimes not including items like cheese, ham or fresh fruits. Despite this, the freshness and quality of the food are consistently noted. Additionally, the breakfast area itself is frequently complimented for being bright, clean and modern, which adds to the dining experience.
For travelers looking for a reasonable and fulfilling start to their day, the breakfast at "Huemul" generally meets expectations with certain occasions of exceeding them due to the quality and variety presented.
Rooms
The bathrooms, much like the rooms, are very small and sometimes come with old fixtures and inadequate lighting, adversely affecting guest comfort. Complaints about maintenance are frequent with reports of broken handles, old and inadequate fixtures and cleanliness issues such as hairs on the floors and unclean towels.
Despite these challenges, some rooms are reported to be comfortable with several guests noting that the rooms were suitable for a short stopover. The staff generally offers cordial service, which adds a positive note to the stay.
However, other negative aspects include poor room insulation, which results in a lot of noise from adjacent rooms and bathrooms and a lack of modern amenities like sufficient electrical outlets, proper lighting and internet services. In some cases, rooms did not match the photos shared online, leading to disappointment upon arrival.
Overall, while the Huemul Hotel manages to provide a basic and occasionally comfortable stay, its small room sizes, maintenance issues and lack of modern amenities could be a substantial drawback for many travelers.
Beds
While most guests find the beds to be comfortable and conducive to a good night's sleep, some have noted areas for improvement. A few reviews mention beds that are narrower than usual and a handful of guests found certain mattresses to be less comfortable, sometimes due to being old or featuring springs that caused discomfort. The size of some beds was also remarked upon with some finding them smaller than anticipated.
Despite these occasional criticisms, the predominant sentiment reflects satisfaction with the bed comfort, contributing positively to the overall stay at Huemul Hotel.
Cleanliness
However, some reviews indicated areas where improvement is needed. Issues such as rooms not being well-maintained, dirty bathrooms and occasional sightings of cockroaches or humidity bugs were noted by several guests. There were specific mentions of dirty walls and bedsheets with hairs, as well as some dissatisfaction with room maintenance and small showers. Despite striking positive notes about cleanliness from many guests, there are clear calls for more consistent housekeeping.
Overall, while most guests had a satisfactory experience with cleanliness at Huemul, there are areas that require attention to ensure a uniformly high standard across all rooms and facilities.
Staff
Many reviews highlight the excellent customer service, which includes prompt and friendly check-ins, clean and comfortable facilities and a welcoming atmosphere. Guests often leave feeling that the staff's kindness and dedication contributed significantly to their positive experience.
Despite a few mentions of less satisfactory encounters, the overwhelmingly positive feedback underscores a staff team that is attentive, kind and professional—qualities that make the overall stay at 'Huemul' a pleasant and memorable one.
Wi-Fi
Parking
Moreover, the cost of parking can be confusing and potentially expensive with charges applicable during day-time hours and only partial free parking available overnight. Some reviews highlight a lack of transparency regarding parking fees and availability, suggesting that guests should be informed about these details in advance to better prepare for their stay.
While the remote parking solution does offer a place to keep the vehicle, its distance from the hotel and the added expense may detract from the overall convenience for those traveling by car. It is advisable for future guests to factor in these considerations and possibly explore alternative parking arrangements ahead of their visit.
3 Star
Accessible
Dog Friendly
While pets are warmly accepted and accommodated without any hassle, there were mentions of having too many dogs around the breakfast area. Nevertheless, allowing pets is a feature appreciated by many and the excellent service provided further enhances the pet-friendly atmosphere. Overall, Huemul is a great choice for those looking to enjoy a pleasant night with their family and furry friends.
No, Huemul doesn't have any pool.
No, a spa isn't available at Huemul.
Yes, Huemul welcomes dogs.
Yes, parking facilities are available at Huemul.
No, Huemul doesn't have a gym.
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