Red Roof Inn & Suites Wilmington – New Castle
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Summary of reviewsRed Roof Inn & Suites Wilmington – New Castle is primarily praised for its advantageous location. Nestled near major highways, restaurants, stores, gas stations, and a local airport, guests find the hotel ideally positioned for easy access to a variety of destinations and amenities. The area is considered safe, offering an additional comfort layer, while ample parking space enhances convenience for travelers.
The rooms receive mixed reviews, with many guests appreciating the spaciousness and cleanliness, which contribute to a comfortable stay. Positive remarks often highlight the room size and cleanliness, with particular commendations for the bathrooms. While some guests pointed out issues such as odors, mold, and sporadic sightings of bugs, the overall comfort and strategic location help balance these concerns for many guests.
When it comes to cleanliness, feedback is notably mixed, with guests frequently pointing out issues such as stained sheets and towels, odors, and sightings of pests. Despite these concerns, there are instances where guests have found the rooms clean and pleasant, suggesting that experiences may vary significantly.
The hotel staff receive praise for their friendliness and accommodating service, especially those at the front desk. Many guests highlight positive interactions that enhance their stay. However, inconsistent experiences with staff attitudes, including reports of rudeness, sometimes detract from guest satisfaction.
Finally, the hotel's beds are generally reported to be comfortable, contributing positively to guests' overall stay experience. While some mention discomfort due to bed features like thin metal sheets, the majority find the beds satisfactory, enhancing the hotel's appeal alongside its convenient location.
Categories
The rooms receive mixed reviews, with many guests appreciating the spaciousness and cleanliness, which contribute to a comfortable stay. Positive remarks often highlight the room size and cleanliness, with particular commendations for the bathrooms. While some guests pointed out issues such as odors, mold, and sporadic sightings of bugs, the overall comfort and strategic location help balance these concerns for many guests.
When it comes to cleanliness, feedback is notably mixed, with guests frequently pointing out issues such as stained sheets and towels, odors, and sightings of pests. Despite these concerns, there are instances where guests have found the rooms clean and pleasant, suggesting that experiences may vary significantly.
The hotel staff receive praise for their friendliness and accommodating service, especially those at the front desk. Many guests highlight positive interactions that enhance their stay. However, inconsistent experiences with staff attitudes, including reports of rudeness, sometimes detract from guest satisfaction.
Finally, the hotel's beds are generally reported to be comfortable, contributing positively to guests' overall stay experience. While some mention discomfort due to bed features like thin metal sheets, the majority find the beds satisfactory, enhancing the hotel's appeal alongside its convenient location.
Dog Friendly Hotel
This Red Roof Inn & Suites allows 1 pet up to 80 lbs for no additional fee, and 2 pets up to 80 lbs for a small fee per night (not to exceed a certain amount per stay). Both dogs and cats are welcome, and there are grassy areas on the property for pet relief.
Hotel with Parking
This budget hotel offers free parking and Wi-Fi. It also provides limited bus and truck parking, accommodating various vehicle types. Coin laundry facilities are available for guests.
Accessible Hotel
This hotel offers a Superior Room with 1 King Bed that is Accessible and features a Roll-In Shower. It also provides a business center and laundry facilities.
3-Star Hotel
This hotel offers great pricing, especially for weekly rates. It is clean and undergoing renovations, and it provides a good breakfast.
Hotel for Honeymoon
Business Hotel
Cheap Hotel
Guest Reviews
Nestled in a convenient and easily accessible area, Red Roof Inn & Suites Wilmington – New Castle offers guests an advantageous location that enhances their stay. The hotel is strategically positioned near major highways, making it ideal for travelers seeking easy access to various destinations. Guests appreciate its proximity to an array of amenities, including restaurants, stores, and gas stations, as well as its closeness to a local airport, making travel plans seamless. The area is described as safe, adding an additional layer of comfort for visitors. This prime location proves beneficial for those attending nearby events or exploring local activities, ensuring that everything one might need or want to see is just a short distance away. Ample parking space is another convenient feature that complements the overall accessibility and ease of the location.
Red Roof Inn & Suites Wilmington – New Castle offers a mixed experience regarding its rooms, reflecting a range of guest opinions. Many travelers appreciated the spaciousness, noting that the rooms are quite large and comfortable enough to accommodate their needs. The bathrooms also received positive remarks for their size, which was described as fantastic by some guests. A commendable aspect frequently highlighted was the cleanliness, with several reviews emphasizing that the rooms were clean and neat.
However, not all experiences were favorable. Some guests reported issues like unpleasant odors in both the rooms and bathrooms, while others mentioned problems such as mold and unfinished paint. Instances of bugs and roaches were noted, although these seem to be sporadic rather than typical. Despite some rooms not fully meeting smoke-free expectations, the location and overall amenities appeared to balance these challenges for some, leading to satisfactory stays. Overall, it seems the hotel provides comfortable beds, a key factor for restful travel nights, but might benefit from addressing specific cleanliness and maintenance concerns.
Visitors to the Red Roof Inn & Suites Wilmington – New Castle frequently highlight the comfort of the beds, describing them as very comfortable and expressing overall satisfaction with their quality. However, some guests noted issues such as discomfort with the bed, and concerns about the beds being hard or creaky due to a thin sheet of metal underneath. Despite isolated remarks about uncomfortable pillows and stained blankets, the prevailing sentiment is that the beds contribute positively to the value of the stay.
When considering accommodation options in Wilmington, the cleanliness of a hotel can significantly impact the overall experience. At the Red Roof Inn & Suites Wilmington – New Castle, guest reviews highlight consistent cleanliness issues. The various facets of the hotel's cleanliness draw attention, including stained sheets and towels, heavily stained linens, and generally unkempt rooms. Reports of pervasive odors, such as cigarette smoke infiltrating the rooms of this non-smoking facility, raise concerns, compounded by sightings of roaches and bugs. Some feedback mentions a lack of clean linens available at the front desk, suggesting an overstretched laundry situation. Unfortunately, descriptions of rooms include persistent odors of smoke, vomit, and other unpleasant scents. While one review does note a clean and comfortable room experience, this stands as an exception rather than the norm amidst predominately negative reports. In summary, the recurring mentions of cleanliness issues warrant careful consideration for potential guests who prioritize a clean and fresh environment during their stay.
Red Roof Inn & Suites Wilmington – New Castle presents a mixed bag when it comes to guest interactions with the staff. Many guests appreciate the staff's friendly nature and accommodating service, highlighting particularly positive experiences with those at the front desk. Guests have described the staff as courteous, and there are remarks about their ability to address issues promptly. This friendliness contributes positively to the overall guest experience during the stay. However, there are also notable mentions of rudeness and impersonal behavior from certain staff members, resulting in inconsistency in guest satisfaction. Despite these negative interactions, several guests have pointed out that the staff did not seem entirely bad, suggesting that there are varying levels of service quality among the team. Overall, while the friendliness of some staff members enhances the hotel experience, the inconsistency in service detracts from some guests' satisfaction.
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Location
Rooms
However, not all experiences were favorable. Some guests reported issues like unpleasant odors in both the rooms and bathrooms, while others mentioned problems such as mold and unfinished paint. Instances of bugs and roaches were noted, although these seem to be sporadic rather than typical. Despite some rooms not fully meeting smoke-free expectations, the location and overall amenities appeared to balance these challenges for some, leading to satisfactory stays. Overall, it seems the hotel provides comfortable beds, a key factor for restful travel nights, but might benefit from addressing specific cleanliness and maintenance concerns.
Beds
Cleanliness
Staff
No, Red Roof Inn & Suites Wilmington – New Castle doesn't have any pool.
No, a spa isn't available at Red Roof Inn & Suites Wilmington – New Castle.
Yes, Red Roof Inn & Suites Wilmington – New Castle welcomes dogs.
Yes, parking facilities are available at Red Roof Inn & Suites Wilmington – New Castle.
No, Red Roof Inn & Suites Wilmington – New Castle doesn't have a gym.
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