Fairfield Inn & Suites by Marriott New Castle stands out as a favored choice for travelers due to its prime location and exceptional service. Situated conveniently off the highway, it provides easy access to major routes like Interstate 95, making it an ideal stop for long-distance travelers. Its proximity to Wilmington and ease of access from the airport further enhance its appeal. Guests appreciate the hotel's quiet and modern accommodations, which are consistently praised for cleanliness and comfort.
The rooms at Fairfield Inn & Suites receive high marks for their spaciousness and tidiness, with many guests noting the modern and recently renovated appearance. The comfortable beds and effective air conditioning contribute to a restful stay, and the friendly hotel staff adds to the welcoming atmosphere.
Cleanliness is a highlight, with guests repeatedly commending the well-maintained facilities and overall inviting environment. The breakfast experience is generally positive, with guests enjoying the variety and courteous service from the staff, although some noted room for improvement in hot food options and replenishment.
The exceptional staff significantly enhances the guest experience, with the front desk, in particular, earning praise for professionalism and friendliness. Staff members are consistently described as helpful and accommodating, creating a homely and welcoming atmosphere that encourages repeat visits.
Overall, the combination of a strategic location, exceptional service, cleanliness, and comfort makes Fairfield Inn & Suites by Marriott New Castle a recommended choice for travelers seeking a pleasant and convenient stay.
Red Roof Inn & Suites Wilmington – New Castle is primarily praised for its advantageous location. Nestled near major highways, restaurants, stores, gas stations, and a local airport, guests find the hotel ideally positioned for easy access to a variety of destinations and amenities. The area is considered safe, offering an additional comfort layer, while ample parking space enhances convenience for travelers.
The rooms receive mixed reviews, with many guests appreciating the spaciousness and cleanliness, which contribute to a comfortable stay. Positive remarks often highlight the room size and cleanliness, with particular commendations for the bathrooms. While some guests pointed out issues such as odors, mold, and sporadic sightings of bugs, the overall comfort and strategic location help balance these concerns for many guests.
When it comes to cleanliness, feedback is notably mixed, with guests frequently pointing out issues such as stained sheets and towels, odors, and sightings of pests. Despite these concerns, there are instances where guests have found the rooms clean and pleasant, suggesting that experiences may vary significantly.
The hotel staff receive praise for their friendliness and accommodating service, especially those at the front desk. Many guests highlight positive interactions that enhance their stay. However, inconsistent experiences with staff attitudes, including reports of rudeness, sometimes detract from guest satisfaction.
Finally, the hotel's beds are generally reported to be comfortable, contributing positively to guests' overall stay experience. While some mention discomfort due to bed features like thin metal sheets, the majority find the beds satisfactory, enhancing the hotel's appeal alongside its convenient location.
Superlodge's strategic positioning offers a convenient stay for travelers, with easy access to major freeways like I-64 and proximity to dining options such as McDonald’s. Despite the advantages of its location, the surrounding neighborhood poses safety concerns, affecting guests' overall sense of security.
While Superlodge could benefit from improved cleanliness and maintenance, its staff receives praise for creating a welcoming atmosphere. The hotel staff are often described as friendly and polite, contributing positively to guest experiences. Their effort to go the extra mile during special occasions, like Christmas, enhances the feeling of a hospitable environment.
The comfort of the beds at Superlodge is frequently highlighted in reviews, with well-cushioned mattresses and soft pillows contributing to a pleasant night’s sleep. Although some concerns exist regarding cleanliness and maintenance, including stained sheets and maintenance issues, the majority of guests appreciate the value and tranquility offered by the comfortable beds.
In summary, while Superlodge's location and neighborhood may present challenges, the accommodating staff and the comfort of the beds contribute positively to the overall experience, making it an affordable option for travelers.
The Quality Inn Newark - Wilmington garners appreciation for its prime location and overall convenience. Guests find its vicinity to major highways like I-95, the University of Delaware, Christiana Mall and various dining and shopping options highly favorable. The central location appeals particularly to travelers with jobs or family nearby and the accessibility to local transportation further enhances the hotel's appeal. Positive remarks often highlight the friendly staff and reasonable pricing, solidifying the property's attractiveness despite its other shortcomings.
While the hotel's breakfast offerings notably fall short of expectations with frequent reports of limited and inconsistent options, most guests had a more positive take on the rooms, describing them as comfortable and well-equipped. Notably, the presence of air conditioning, refrigerators and microwaves is often appreciated. Despite some reports of persistent odors and cleanliness issues, many guests describe their stay as pleasant, particularly if allocated rooms on the better-maintained third floor.
The staff receives mixed feedback. Certain individuals like Krystal and Kayla stood out for their exceptional service and friendliness. Multiple guests appreciated the politeness and professionalism of the front desk and housekeeping teams. However, discrepancies in staff behavior, such as encounters with rude and inattentive personnel, are significantly noted, impacting the overall guest experience. The onset of new management suggests a positive shift towards improvement.
Connectivity remains an iffy aspect with the Wi-Fi service. Guests have encountered frequent issues, including slow speeds and poor connectivity, affecting the overall convenience. There are some positive notes about strong signals in certain areas, but inconsistency is a recurring theme.
The pool area has left guests largely disappointed with reports of frequent closures and unsatisfactory cleanliness. The poor state and inaccessibility of the pool detract from the overall appeal of the hotel's amenities.
On the subject of beds, numerous guests report a comfortable sleeping experience, attributing it to the quality mattresses and bedding. However, issues concerning inconsistent mattress comfort and cleanliness persist, slightly tarnishing the positive overall sentiment.
For a three-star hotel, the Quality Inn Newark - Wilmington occasionally does not meet the expected standards. Complaints highlight the property as old and rundown with dubious surroundings, prompting safety concerns among guests. Accessibility features are present but require significant improvement, particularly regarding handicap parking and room layout adjustments.
In conclusion, Quality Inn Newark - Wilmington benefits from its strategic location and the positive experiences with its friendly staff. However, inconsistency in room quality, cleanliness, breakfast offerings and additional amenities suggest that prospective guests should manage their expectations and consider these factors before booking.
Sonesta Select Newark Christiana Mall generally receives high marks for its prime location, positioned conveniently near the Christiana Mall, local amenities, major highways and universities, making it an excellent choice for various types of travelers. Guests appreciate the spacious, clean and well-maintained rooms, which are often highlighted for their comfort, especially the suites and king suite rooms that provide a homelike atmosphere. Security and friendly staff contribute to a welcoming environment where travelers feel safe and valued.
While the breakfast experience appears to have mixed reviews, some guests did appreciate the tasty options and courteous service. However, many expressed a desire for a more timely and complimentary breakfast setup to better accommodate travelers on tight schedules.
Cleanliness of the property has also garnered mixed feedback. Many guests found the rooms and common areas, including the pool, to be clean and pleasant. Nevertheless, issues with dirty carpets, unpleasant smells and occasional lack of maintenance were also reported.
The staff at Sonesta Select Newark Christiana Mall consistently receives high praise, cited for their exceptional service, friendliness and attentiveness. Specific staff members were frequently mentioned for going above and beyond to ensure a comfortable and enjoyable stay for guests.
The indoor pool, while appreciated for its size and clean atmosphere, faced some availability issues due to restrictions and maintenance. Nonetheless, it remains a valued amenity when accessible.
Families find the hotel highly accommodating with spacious rooms and helpful staff who cater to specific needs, ensuring a pleasant experience for those traveling with children or individuals with mobility issues. The comfortable and well-maintained beds are another highlight, often praised for providing a restful night’s sleep.
Overall, Sonesta Select Newark Christiana Mall offers a well-rounded and positive experience with its excellent location, friendly and attentive staff, spacious and clean accommodations, though it does have some areas for improvement particularly regarding breakfast options and consistent cleanliness.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in and around New Castle