Eros Hotel New Delhi, Nehru Place

New Delhi 28.54988400, 77.24952400 , Near Metro Station (Show on Map)
7.5
Good


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Summary of reviewsEros Hotel New Delhi, Nehru Place, stands out for its exceptional location. Nestled in the heart of South Delhi, the hotel offers convenient access to the Nehru Place Metro Station and is within walking distance of notable landmarks such as the Lotus Temple. Guests appreciate the surrounding clean, safe and well-connected area, making it ideal for both business travelers and tourists.

Breakfast at the hotel is highly regarded for its quality, variety and service. The buffet breakfast features an impressive mix of Indian and continental dishes, live chef stations and a wide selection of options, though there are mentions of it being somewhat heavy on Indian cuisine. Despite a few critiques on selection and repetition, the breakfast staff's attentive service is consistently praised.

Dinner options at the Eros Hotel also earn high marks. Guests frequently commend the diverse and flavorful menu offerings in the hotel's multiple on-site restaurants. The culinary staff's friendliness and the pleasant dining ambiance contribute to an overall enjoyable meal experience. While some find the dinner prices a bit high, others view it as good value for money, especially the high tea offerings.

Rooms are noted for their spaciousness, cleanliness and comfort with features like wooden floors, good views and efficient air conditioning. However, several reviews point out that the rooms could benefit from updates due to issues such as old furnishings, dim lighting and noise insulation concerns.

Cleanliness is generally a strong point for the Eros Hotel with many guests remarking on the cleanliness of rooms, common spaces and bathrooms. Nonetheless, some visitors have reported inconsistencies with occasional mentions of dirty bed sheets, patchy wall paint and maintenance issues.

Staff at the hotel are often highlighted for their hospitality, politeness and professionalism. Guests feel welcomed and well-attended throughout their stay, especially praising specific team members for exceptional service. However, there are isolated comments about the need for improved front desk efficiency and friendliness during peak times.

Complimentary wifi at the hotel receives mixed feedback. While functional for basic needs, guests often experience weak signals and slow speeds, noting that it could be improved, particularly for activities like online meetings.

The hotel's gym, located on the 12th floor, is generally well-equipped and appreciated by guests, though some note that the equipment is a bit outdated.

The outdoor pool is frequently praised for its cleanliness and upkeep. Guests enjoy its well-maintained environment, although a few note its smaller size and noise from occasional late-night events.

Eros Hotel is family-friendly, offering amenities that cater well to children and families. The kid-friendly pool and dedicated areas for young ones are particularly appreciated, making it a recommended choice for family stays.

Regarding nightlife, the area around the hotel offers lounges with great music and a nearby nightclub, creating a safe and enjoyable evening atmosphere, though options are somewhat limited.

Beds at the hotel receive generally positive comments for comfort, though some guests mention concerns over cleanliness and mattress quality in specific instances.

While Eros Hotel New Delhi, Nehru Place is often described as a five-star property, guest experiences suggest a mix of high and average levels of service. While most facilities and services align well with five-star expectations, areas for improvement are noted, particularly regarding room updates, wifi quality and consistency in cleanliness and service. Overall, the hotel remains a solid choice for travelers, offering a blend of comfort, convenience and excellent hospitality.
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Luxury Hotel
This hotel offers luxurious rooms with modern ergonomic features and high-tech amenities. Its Presidential Suite spans 103.05 sq mt and includes a private terrace and garden, along with access to the club with evening cocktails.

Family Friendly Hotel
Eros Hotel is mentioned as a family-friendly hotel. It offers suitable accommodations and services for families, ensuring a pleasant stay.

Business Hotel
Eros Hotel New Delhi, Nehru Place provides a business center and meeting rooms. Each room has wooden floors, a bathtub, and air conditioning, along with a flat-screen TV, minibar, bathrobe, and free toiletries. The hotel offers three dining options and is located close to Nehru Place Metro Station.

Hotel with Parking
Valet parking is available, along with secured and covered parking. Free private parking is also provided, offering a range of convenient and protected choices.

Accessible Hotel
Eros Hotel New Delhi, Nehru Place, offers accessible accommodations and facilities. Its proximity to the metro station adds to its convenience for travelers.

Hotel with Gym
Eros Hotel New Delhi, Nehru Place typically features a fitness center, allowing guests to maintain their workout routine.

Hotel for Yoga
Offers wellness facilities and spa treatments, including options for yoga, promoting relaxation and well-being. The hotel provides a comfortable and convenient wellness experience.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


5-Star Hotel

Hotel with Outdoor Pool

Room Types
Executive Suite with complimentary Airport Transfers ,free Wi-Fi,20% on Food and Soft Beverages, Comp club lounge access - 1800 hrs to 2000 hrs,Dry Cleaning - 2 pcs comp, Complimentary Yoga Session on Every Tuesday and Friday From 0700-0800Hrs Spacious and modern, suite features a separate living room and free airport transfers. Includes Lounge facilities like complimentary breakfast, canapés and evening cocktails.

Executive Room with free Wi-Fi, 15% disc on Food and Soft Beverages, Ironing - 2 pcs complimentary, Complimentary Yoga Session on Every Tuesday and Friday From 0700-0800Hrs Modern air-conditioned room with a flat-screen TV and bathroom with bathtub.

Superior Room with free Wi-Fi, Complimentary Yoga Session on Every Tuesday and Friday From 0700-0800Hrs Air-conditioned room with flat-screen TV, desk and private bathroom.

Premium Double Room with complimentary one way airport transfer, free Wi-Fi,20% on Food and Soft Beverages, Comp club lounge access - 1800 hrs to 2000 hrs,Laundry - 2 pcs comp, Complimentary Yoga Session on Every Tuesday and Friday From 0700-0800Hrs This double room features an electric kettle and air conditioning.

Day Use Room for Same Day, no overnight stays allowed: Stay for any 4 hours between 10:00 hrs to 18:00 hrs (check in and check out on same day) Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Guest Reviews
7.5
Good
Location
Eros Hotel New Delhi, Nehru Place is praised for its exceptional location, making it a standout choice for travelers visiting South Delhi. Centrally situated, the hotel boasts easy access to the Nehru Place Metro Station, which allows for convenient transportation around the city. It's also within walking distance of important landmarks like the Lotus Temple and a variety of dining and shopping options are nearby, adding to its allure.

Guests highlight its proximity to several popular locales and restaurants, offering a blend of convenience and cultural exposure. The location is ideal for both business travelers and tourists, ensuring quick access to key areas in the city. Moreover, the surrounding area is noted for being clean, safe and well-connected, enhancing the overall travel experience.

Overall, Eros Hotel New Delhi stands out for its prime location, making it a solid choice for visitors seeking comfort and convenience in the heart of South Delhi.

Breakfast
Eros Hotel New Delhi, Nehru Place offers a breakfast experience that earns a range of opinions from its guests. The majority of reviews highlight the breakfast as being good with plenty of choices and a good variety. Many guests describe it as lavish, spectacular and exceptional, praising the abundance and tastiness of the offerings. The buffet breakfast is commonly noted for its wide variety with some guests emphasizing the fantastic selection and the live chef stations that add a delightful touch.

Guests particularly enjoy the mix of Indian and continental dishes, although there are mentions of the breakfast being heavy on Indian options with less emphasis on continental fare. Some reviews pointed out that the menu could benefit from more non-vegetarian options and a bit more variety to cater to international tastes.

However, not all feedback is glowing. A few guests found the breakfast spread limited and repetitive, mentioning that the buffet wasn't up to the mark or had insufficient selections. Some noted specific issues like the omelette preparation and the use of coconut oil in chutneys, which didn't appeal to everyone's palate. Despite these critiques, the service provided by the breakfast staff receives high praise, contributing significantly to the positive dining experience.

Overall, the breakfast at Eros Hotel New Delhi, Nehru Place is highly appreciated for its quality, variety and service, though there is room for improvement in terms of expanding and diversifying the options.

Dinner
Eros Hotel New Delhi, Nehru Place, offers guests a variety of dining options both within the hotel and in the surrounding area. The hotel features multiple on-site restaurants known for their excellent food quality with many visitors praising the enjoyable and diverse breakfast and dinner menus. Both vegetarian and non-vegetarian options are ample, catering to various dietary preferences. The buffet dinners, in particular, receive high marks for variety and taste.

The staff is frequently highlighted for their friendliness and helpfulness, enhancing the overall dining experience. Guests appreciate the pleasant ambiance of the dining areas, which contributes to enjoyable meal times. While some reviews note that dinner can be a bit pricey, others mention affordability and good value for money, especially with high tea offerings.

Despite mainly positive feedback, there are occasional mentions of food falling short of five-star standards with specific notes on spicy dishes and limited menu options. Nevertheless, the overall impression suggests that dining at Eros Hotel New Delhi, Nehru Place, is a generally satisfying experience with a few areas for improvement.

Rooms
At Eros Hotel New Delhi, Nehru Place, the rooms are often highlighted for their spaciousness, cleanliness and comfort. Many guests appreciated the large rooms with good views, well-maintained facilities and comfortable beds. The hotel offers rooms with wooden floors and en-suite bathrooms, contributing to a pleasant stay. Some reviews mention that rooms come with good amenities and are well-equipped for a comfortable experience with efficient air conditioning and the option to have breakfast in the room.

However, there are several mentions of the rooms being outdated and in need of renovation. Issues such as old furnishings, dim lighting and poor ventilation were noted by some guests. Noise insulation seems to be a concern too with reports of rooms not being soundproof. Cleanliness standards varied with instances of dusty floors, dirty corners and maintenance issues like leaking fixtures or musty smells.

Overall, while the spacious and comfortable aspects of the rooms were praised, there is a clear need for modernization and better upkeep to meet the expectations of a five-star property.

Beds
Eros Hotel New Delhi, Nehru Place has received mixed feedback regarding its beds, but the majority of guest reviews highlight the comfort aspect. Many guests found the beds to be clean and very comfortable with several specifically noting that the beds were good and the linen was clean. Phrases such as comfortable beds, comfortable bed and bed was very comfortable were frequently mentioned, indicating a generally positive experience regarding the quality of sleep.

However, there were a few critical points to consider. Some guests noted that the bedsheets were a little low quality and even had stains. A few reviews mentioned that certain beds were not comfortable with terms like tiny beds posing as double and small singles with weird mattress toppers also appearing. There were isolated complaints about beds sliding towards the TV and general issues with the quality of mattresses and bedsheets.

Overall, while most guests seemed pleased with the comfort of the beds, there were notable exceptions that highlighted concerns over cleanliness and bed quality in some cases.

Cleanliness
Nestled in the heart of New Delhi's bustling Nehru Place, the Eros Hotel boasts an undeniable reputation for its immaculate cleanliness. Across numerous guest reviews, the word clean echoes persistently, signifying the hotel's dedication to maintaining an appealing, neat environment. Guests frequently described the rooms as clean, tidy and dust-free with the property generally well-maintained and welcoming.

Highlights of the hotel include a sparkling clean atmosphere, clean passage areas and neat common spaces like the lobby and front desk, which contribute to an overall 5-star experience for many visitors. The guestrooms, in particular, were often remarked upon as very clean with positive nods to their large, adequately lit and hygienic state. Even the bathrooms received commendations for their cleanliness.

Despite this praise, the hotel does not escape criticism entirely. Some guests experienced issues like dirty rooms, unsatisfactory cleaning and patchy wall paint. There were also mentions of dirty bed sheets, black spots on tubs and unclean towels as areas needing improvement. Additionally, the occasional complaint about non-working bathroom fixtures and outdated furnishings indicated that upkeep might be inconsistent.

Nevertheless, the overall sentiment emphasizes the hotel's strengths in cleanliness and hygiene. With the majority of reviews depicting a clean and comfortable stay, Eros Hotel remains a noteworthy choice for travelers prioritizing a neat, well-maintained lodging experience in New Delhi.

Staff
Eros Hotel New Delhi, Nehru Place, consistently receives commendable feedback regarding its staff from guests. Visitors frequently highlight the staff's hospitality, politeness and professionalism. Many note the friendly, courteous and helpful nature of the employees, which contributes significantly to a welcoming atmosphere. The competence and customer-oriented approach of the team stand out with guests feeling well-attended from check-in to housekeeping.

Particular praise often goes to the restaurant staff and specific individuals such as Hello, the head waiter and the lady manager responsible for guest relations. These team members are noted for their exceptional service and accommodating attitudes, often making guests feel at home. The staff's responsiveness and willingness to fulfill various requests, even during odd hours, are also appreciated.

Despite the overwhelmingly positive reviews, there are occasional mentions of the need for improved professionalism and quicker service at the front desk. Some guests experienced less friendly interactions with certain staff members, particularly during check-in and check-out, which suggests areas for improvement in training and customer service consistency.

Overall, the staff at Eros Hotel New Delhi is lauded for their attentiveness, making guests' stays pleasant and comfortable, reinforcing the hotel's reputation for excellent hospitality.

Wi-Fi
The wifi at Eros Hotel New Delhi, Nehru Place, garnered mixed reviews from guests. While it was stable enough for basic needs, many found it could benefit from better speed and security. Some guests experienced weak signals in their rooms and noted the wifi availability being restricted to only two devices, which proved inconvenient. Several reviewers mentioned frustration with slow and low-quality connectivity, deeming it unsuitable for demanding tasks like online meetings. Despite being a free service, the wifi was described as disappointing by some due to inconsistency and poor network security. The reviews suggest that improvements in both speed and reliability would enhance the overall guest experience.

Gym
Eros Hotel New Delhi, Nehru Place boasts a gym that guests frequently describe as good, nice and great. Located on the 12th floor, it offers a spacious environment that is well-equipped for various workouts. Guests appreciate that gym usage is complimentary, although some note that there can be charges involved. While the gym facilities generally receive positive remarks, a few reviews mention that the equipment is somewhat old and could benefit from an update. Overall, the gym provides adequate resources for fitness enthusiasts during their stay.

Pool
The Eros Hotel New Delhi, Nehru Place, receives notable praise for its pool facilities from guests. Visitors frequently highlight the large, well-maintained outdoor swimming pool, often describing it as amazing and wonderful. The pool's cleanliness and general upkeep consistently earn positive remarks, indicating that it is a well-kept facility. The poolside area also stands out as grand and magnificent, adding to the overall appeal of the hotel’s aquatic amenities.

However, some guests did mention that the size of the pool was smaller than expected and noise from late-night poolside events occasionally disturbed their stay. Despite these minor drawbacks, the general consensus from guests is that the swimming pool area at Eros Hotel is a highlight, offering a beautiful and enjoyable environment for relaxation and leisure.

Family
Eros Hotel New Delhi, Nehru Place, consistently receives praise for its family-friendly environment, making it an excellent choice for those traveling with children. Guests appreciate the kid-friendly pool and the various areas specifically designed for young ones, ensuring kids can enjoy their stay as much as the adults. The hotel boasts great family amenities, accommodating the needs of families traveling together. Whether staying in a family suite or other accommodations, the establishment offers a comfortable and pleasant experience for all. Many families have spent quality time at the hotel with remarks highlighting the excellent hospitality that caters to both adults and children. Visitors frequently recommend Eros Hotel for family visits due to its inviting and suitable environment for all family members.

Nightlife
Eros Hotel New Delhi, Nehru Place, offers its guests an engaging nightlife experience. The area features nice lounges with great music and a selection of drinks, providing opportunities for relaxed evenings. The hotel's proximity to a nearby nightclub adds to the lively ambiance, complemented by good lighting and great views that create a pleasant atmosphere. Moreover, the area is noted for being safe at night, ensuring guests can enjoy the nightlife without concerns. While the options are somewhat limited and not all reviews highlight a bustling scene, those available are positively received and contribute to a memorable stay.

5 Star
The 'Eros Hotel New Delhi, Nehru Place' is often described as a five-star property, creating expectations of a high-standard stay. It boasts good facilities and services that align with what is typically expected from a top-tier hotel in Delhi. Guests have praised the various buffet meals, describing them as very fine, contributing to the overall dining experience.

However, sentiment appears to be mixed when it comes to the actual service and value of the hotel. While it is labeled and priced as a five-star establishment, several reviews indicate that the quality of services and the overall experience may fall short of this rating. Issues such as unhelpful staff, overpriced services and inadequate maintenance have been mentioned, detracting from the luxury experience one would expect.

Despite its impressive physical presence and the convenience of its location, the hotel's service quality has been likened more closely to a four-star rating by some guests. These inconsistencies in the service and facilities suggest that while the hotel meets the fundamental criteria of a five-star property, there is room for improvement, particularly in delivering the high-quality experience that guests anticipate from such a prestigious rating.

Business
Eros Hotel New Delhi in Nehru Place generally receives positive feedback for its business facilities, making it a good choice for business travel. It features a well-suited business center and an equipped conference desk, which are convenient for business needs. However, there are mentions of inadequacies in the business facilities with particular reference to color printing requirements for meetings and the necessity for updates to the free Wi-Fi service, which should be upgraded to at least 16 MBPS to facilitate smooth online meetings. Despite these areas for improvement, many reviews still highlight the hotel as a business-friendly location.

Accessible
Eros Hotel New Delhi, Nehru Place, stands out for its excellent accessibility features catering to guests with disabilities. The hotel is wheelchair accessible and generally disabled-friendly, ensuring comfort for all visitors. Guests have praised its good accessibility, noting that the location is quite accessible and conveniently close to a reliable transport mode. The proximity to the metro station, which is within walking distance, adds to the ease of travel. Additionally, the hotel benefits from being in an accessible location with essential amenities such as a bank nearby. Overall, Eros Hotel offers a convenient and accessible experience for guests with special needs.

Outdoor Pool
The outdoor pool at Eros Hotel New Delhi, Nehru Place, is frequently described as large, magnificent and beautiful by guests. The swimming area is well-regarded with grand poolside arrangements and simply amazing views adding to the overall pool experience, which many find exquisite. Although some guests have noted that the pool was temporarily closed due to maintenance, the positive feedback suggests a strong anticipation for future visits when the pool is operational.

Luxury
The Eros Hotel New Delhi, Nehru Place offers a good luxurious experience with an impressive ambiance that draws guests in from the start. The property exudes a premium look and feel, enhanced by lavish decors and spacious areas that provide ample room to relax. Guests enjoy a luxury hotel experience complete with high-end amenities. The great rooms and impressive views further contribute to the overall sense of luxury. Despite some opinions that the hotel has lost some of its 5-star sheen since 2016, the Eros Hotel continues to be a luxury place to stay in New Delhi.


Yes, Eros Hotel New Delhi, Nehru Place has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Eros Hotel New Delhi, Nehru Place.

No, Eros Hotel New Delhi, Nehru Place doesn't allow dogs.

Yes, parking facilities are available at Eros Hotel New Delhi, Nehru Place.

Yes, Eros Hotel New Delhi, Nehru Place has a gym.

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