Hilton Garden Inn New Delhi/Saket
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Summary of reviewsThe Hilton Garden Inn New Delhi/Saket is widely praised for its strategic location in the vibrant district of Saket, making it an ideal spot for shoppers and diners due to its direct connection to major shopping malls like DLF and Select City. The location offers easy access to a variety of shops, restaurants, and key medical facilities, catering to both leisure and business travelers. Its proximity to the airport and the added security of the area enhance its appeal.
The breakfast offerings are notably commendable, with a wide range of Indian and continental dishes, drawing positive feedback for food quality and attentive service. The breakfast atmosphere is frequently described as delightful, though minor service issues and early closing times are noted. Dinner experiences receive mixed reviews; however, the quality of South Indian and Indian cuisine is generally well-appreciated, supported by the accommodating nature of the staff.
Room accommodations are characterized by comfort, with clean, spacious layouts and comfortable king-sized beds earning particular praise. While some rooms are described as modern, complaints regarding dated furniture and occasional maintenance issues detract from the overall experience. Cleanliness across the hotel is typically consistent and high-standard, despite some specific concerns about particular areas.
Staff service is consistently highlighted as exceptional, with numerous mentions of friendly, professional, and attentive team members going out of their way to ensure a pleasurable stay. This strong focus on hospitality significantly enhances the overall guest experience, making them feel welcome and valued.
Common amenities, such as free high-speed Wi-Fi, are appreciated by guests, contributing to their convenience and overall positive experience. Although the gym features outdated equipment, its 24-hour availability and connection to a mall are advantageous. The rooftop pool provides a serene spot for relaxation; however, some maintenance-related closures and minor facility issues are noted.
The hotel is also recognized for its suitability for families, offering conveniences like proximity to malls and accommodating staff, which make it a favorable choice for guests traveling with children. Comfort is extended to the beds, lauded for offering excellent sleep quality with very supportive and soft mattresses.
As a four-star establishment, the Hilton Garden Inn New Delhi/Saket is well-regarded for delivering a pleasant, quality experience. While some areas show room for enhancement, the hotel's strengths in location, service, and comfort affirm its status as a commendable choice for travelers exploring New Delhi.
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The breakfast offerings are notably commendable, with a wide range of Indian and continental dishes, drawing positive feedback for food quality and attentive service. The breakfast atmosphere is frequently described as delightful, though minor service issues and early closing times are noted. Dinner experiences receive mixed reviews; however, the quality of South Indian and Indian cuisine is generally well-appreciated, supported by the accommodating nature of the staff.
Room accommodations are characterized by comfort, with clean, spacious layouts and comfortable king-sized beds earning particular praise. While some rooms are described as modern, complaints regarding dated furniture and occasional maintenance issues detract from the overall experience. Cleanliness across the hotel is typically consistent and high-standard, despite some specific concerns about particular areas.
Staff service is consistently highlighted as exceptional, with numerous mentions of friendly, professional, and attentive team members going out of their way to ensure a pleasurable stay. This strong focus on hospitality significantly enhances the overall guest experience, making them feel welcome and valued.
Common amenities, such as free high-speed Wi-Fi, are appreciated by guests, contributing to their convenience and overall positive experience. Although the gym features outdated equipment, its 24-hour availability and connection to a mall are advantageous. The rooftop pool provides a serene spot for relaxation; however, some maintenance-related closures and minor facility issues are noted.
The hotel is also recognized for its suitability for families, offering conveniences like proximity to malls and accommodating staff, which make it a favorable choice for guests traveling with children. Comfort is extended to the beds, lauded for offering excellent sleep quality with very supportive and soft mattresses.
As a four-star establishment, the Hilton Garden Inn New Delhi/Saket is well-regarded for delivering a pleasant, quality experience. While some areas show room for enhancement, the hotel's strengths in location, service, and comfort affirm its status as a commendable choice for travelers exploring New Delhi.
Hotel near Golf Courses
Located in Saket, this hotel is very close to the Qutub Golf Course, a significant public golf facility. This provides convenient access for guests interested in golf.
Hotel with Parking
This hotel provides free parking, complimentary self-parking and valet parking, and secured and covered onsite parking, all available free of charge.
4-Star Hotel
Located in Saket, this hotel is known for its modern amenities and excellent service. It provides a comfortable and convenient stay, suitable for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of New Delhi's Saket district, the Hilton Garden Inn stands out for its outstanding location, making it an ideal choice for shoppers and diners alike. The hotel is directly connected to several major shopping malls, including the DLF and Select City malls, offering guests convenient access to a plethora of shopping and dining options. This well-situated property is also just a short drive from the airport, making it easily accessible for travelers.
The neighborhood itself is safe and vibrant, with a wide variety of shops and restaurants right at the doorstep, providing guests with the chance to indulge in retail therapy or savor diverse culinary delights. The proximity to two prominent malls means guests can escape the city's hustle and bustle while enjoying leisurely strolls and carefree shopping. Additionally, the hotel is a stone's throw away from key medical facilities like Max Hospital, adding to its appeal for both leisure and business travelers.
Overall, the Hilton Garden Inn New Delhi/Saket boasts an enviable location that combines practicality with a touch of indulgence, making it a preferred choice for those who enjoy being amidst the city's retail and dining scene.
Nestled in a convenient location within a bustling mall, Hilton Garden Inn New Delhi/Saket offers a breakfast experience that predominantly delights its guests. With an impressive spread, the breakfast buffet caters to both Indian and continental tastes, featuring a wide selection of delicacies from fresh fruits, yogurt, and cereals to hot items like omelets, pancakes, and waffles prepared by attentive chefs. Guests appreciate the expansive and varied options, particularly praising the Indian vegetarian dishes and the Bircher muesli. The setting is often described as delightful, providing a pleasant ambiance to start the day.
While the food quality generally receives high marks for taste and diversity, guests have noted some service challenges, including occasional issues with staffing and missing cutlery. Nonetheless, the restaurant staff frequently earns accolades for their attentiveness and care, enhancing the overall breakfast experience. For those who enjoy a leisurely breakfast, the early closure at 10:30 am may be disadvantageous, but the dedicated team’s willingness to accommodate personal preferences is well-regarded.
In summary, Hilton Garden Inn is celebrated for an outstanding breakfast offering, combining fantastic food with personable service, setting a positive tone for visitors exploring the vibrant surroundings of Saket.
The Hilton Garden Inn New Delhi/Saket offers a dining experience that has garnered mixed reviews. On the positive side, guests have praised the restaurant for its excellent service and superb food quality. Many have found the food to be fresh and delicious, highlighting the wonderful South Indian dishes and fantastic Indian meals available for lunch and dinner. The chefs are noted for their willingness to prepare a la carte offerings, adding to the restaurant's appeal.
The dining options are deemed top-notch by some, with the hotel featuring a varied menu that includes both Western and Indian dishes. Guests appreciated the attentive staff and the high standard of food, which contributes to a pleasant dining atmosphere. There's a good choice of restaurants and cafes, including local favorites like the Hard Rock Cafe, providing dining alternatives just a stone's throw away from the hotel.
However, some guests have expressed concerns about the repetitive menu and the excessive use of oil in both vegetarian and non-vegetarian dishes. There's feedback suggesting the need for improved food quality and better organization within the food and beverage services. Issues with coordination and communication in food service were noted, along with reports of limited variety, particularly regarding the breakfast and dinner offerings.
Despite some negative remarks, the overall dining experience at Hilton Garden Inn New Delhi/Saket remains favorable for many guests, who have enjoyed superb meals paired with great service in a trendy and welcoming environment.
The Hilton Garden Inn New Delhi/Saket offers a mixed experience when it comes to its rooms. On the positive side, guests noted that the rooms are generally clean, spacious, and comfortable, with many praising the fluffy king-sized beds and availability of general amenities. Some appreciated the views and the modern feel of the rooms, as well as the delightful service provided by the staff, particularly in the restaurant and housekeeping areas. The rooms' proximity to the DLF Mall adds an extra layer of convenience for visitors.
However, there are several aspects where the hotel falls short of expectations. Many guests felt that the rooms are dated, with worn-out furniture, carpets, and fittings that need significant refurbishment. Issues such as inadequate natural light, dampness, and lingering odors detracted from the overall experience, and some bathrooms did not meet the expected standard of cleanliness or modernity. Functionality problems, like non-working access cards, ineffective cooling systems, and missing bathroom amenities, were also reported. Overall, while the hotel succeeds in offering comfortable accommodations and attentive service, a refresh and renovation in certain areas would greatly enhance the guest experience.
At the Hilton Garden Inn New Delhi/Saket, guests largely praise the comfort of the beds, highlighting them as one of the hotel's standout features. Many guests describe the beds as very comfortable, with some even calling them the most comfortable they have ever slept on. The mattresses and pillows receive favorable mentions for their softness and support, contributing to an overall cozy sleeping experience. While there are a few mentions of issues like older linens and bedding that is less than pristine, the general consensus is that the hotel provides clean and comfortable beds that ensure a restful stay. Despite some minor concerns, the quality of sleep guests experience is often described as exceptional, with suggestions that the beds compare favorably to those in other hotels across India.
Located in the bustling area of Saket, Hilton Garden Inn New Delhi/Saket stands out for its commendable cleanliness and attention to detail. Although some travelers have expressed concerns regarding specific areas, such as carpets and bathroom amenities, many guests have praised the hotel for its consistently maintained hygiene and cleanliness throughout the property. The rooms often receive positive remarks for being clean and well-equipped, providing a comfortable stay. Additionally, the hotel is described as very clean and modern, meeting both Western and Far East standards of cleanliness, establishing it as a calm retreat amid the busy streets of Delhi.
Guests appreciate the comfortable bedding, well-designed bathrooms, and general cleanliness that is evident in numerous areas of the hotel. The staff is frequently noted for their kindness and efficiency, contributing to the hotel’s pleasant atmosphere. Despite occasional critiques regarding specific cleanliness issues, the overall experience at Hilton Garden Inn New Delhi/Saket is marked by high standards of hygiene and service, allowing guests to enjoy their stay with peace of mind.
At the Hilton Garden Inn New Delhi/Saket, the staff has left a lasting impression on guests with their exceptional service and hospitality. Visitors frequently mention the team's friendliness, helpfulness, and professionalism, contributing significantly to the positive experiences at the hotel. Particular praise is directed toward individuals like Ms. Chhavi at reception, who stands out for her polite and efficient check-in process; Manish, the duty manager, who is noted for his amazing assistance; as well as Nandini, Rajnandini, and Reena, who go above and beyond to make guests' stays comfortable and memorable.
In many reviews, the staff's attentive and courteous nature is highlighted, with special mentions of the restaurant and housekeeping teams for their excellent service and warm interactions. The presence of dedicated and genuinely caring individuals, such as Umesh who ensures smooth check-ins and check-outs, and Kunal from the Front Office, who is characterized as a problem-solver, further enhances the guest experience.
Though there are minor areas mentioned for improvement, such as the need for further training for some reception staff, the overall impression of the hotel's service is overwhelmingly positive. Guests appreciate the additional touches, like being made to feel at home and the proactive efforts by staff members who consistently demonstrate a willingness to assist. The combination of friendly staff and strategic location, near several malls, makes the Hilton Garden Inn New Delhi/Saket a recommended choice for travelers seeking a hospitable and accommodating stay.
The Hilton Garden Inn New Delhi/Saket offers guests complimentary internet access, which many found to be a pleasant addition to their stay. Several reviewers highlighted the high-speed internet as fast and reliable, adding value and convenience to their experience, particularly during city tours. The hotel's provision of free Wi-Fi is appreciated and considered a thoughtful touch, enhancing the overall room experience without additional costs. Despite some intermittent connectivity issues mentioned, the majority found the internet service meets expectations and serves as a useful amenity for guests visiting the bustling city. However, there are suggestions for improvements, indicating that a more consistent internet experience could elevate guest satisfaction further.
The Hilton Garden Inn New Delhi/Saket offers a gym that guests find convenient and accessible, being open 24 hours a day. The gym is connected to a mall, adding an element of convenience for those who might want to combine their workout with some shopping. Despite a few mentions of outdated equipment, many guests appreciate the overall quality, describing it as reasonably well-equipped. The facilities provided are generally regarded as good, contributing positively to the fitness experience. Beyond the gym, the hotel also features a clean swimming pool, enhancing the appeal for guests looking to maintain their fitness regimen while traveling.
The Hilton Garden Inn New Delhi/Saket boasts a spacious and beautiful rooftop pool that many guests find impressive and clean, offering a great spot for relaxation. Although the pool is open-air, which some describe as slightly unlovely, it benefits from the attentive service provided by a lifeguard named Vinay, who receives high praise for his hospitality. The pool's location allows for easy access to a nearby mall, adding convenience for guests. However, some guests have experienced disappointment due to the pool's occasional closure for maintenance, particularly during peak summer periods. Moreover, the women's changing area could benefit from some improvements. Despite these minor setbacks, the pool is often described as private and serene, providing guests with a pleasant experience when available.
The Hilton Garden Inn New Delhi/Saket offers a conducive environment for family stays, particularly for those traveling with children. The hotel is strategically attached to two shopping malls, making it convenient for families seeking shopping options and leisure activities. Guests appreciate the friendly staff who are receptive to specific needs, such as catering to elderly and disabled family members, ensuring a tension-free stay with children. Although there are certain challenges like the fixed shower head and dated playpen, the overall consensus highlights the hotel's family-oriented service and helpfulness. It serves as an ideal base for families with young children, particularly for those who value proximity to shopping and having supportive staff. Despite mixed reviews, many families find their stay worthwhile and enriching, with opportunities for kids to interact and make new friends.
Hilton Garden Inn New Delhi/Saket is praised for its excellent location, making it a convenient choice for travelers looking to explore the city. Positioned near a shopping street, guests find the accessibility to local attractions appealing. While some reviews suggest the hotel does not entirely meet the traditional Hilton standard, it is regarded as one of the better 4-star hotels in New Delhi. The hotel is recognized for its friendliness and helpfulness of the staff, contributing positively to the overall guest experience. Cleanliness and prompt service are standout features, meeting Western and quality Far East standards. Though some reviews question the hotel's claim to a five-star status, others affirm its four-star rating, aligning it with an upscale experience with decent amenities.
The Hilton Garden Inn New Delhi/Saket offers a mixed bag of experiences for business travelers. While the location might not be ideal for those whose work commitments take them beyond the immediate vicinity, it is excellent if conducting business around the area. The hotel's proximity to shopping centers provides added convenience for travelers looking to unwind or explore local retail options.
Guests have appreciated the hotel's affordability, noting the great value for its price. Furthermore, those who stayed here highlighted the courteousness of the staff, which can make for a seamless and pleasant experience during the stay. The hotel also supports business needs with amenities like a business hub, free to use even after checkout, and ample space for professional meetings. Car rental services further aid in efficiently navigating business trips.
However, it should be noted that during the time of some reviews, the hotel was undergoing renovation. Despite this, travelers found it to be a versatile choice for both business and leisure, particularly if one's activities are centered around the Saket area.
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Location
The neighborhood itself is safe and vibrant, with a wide variety of shops and restaurants right at the doorstep, providing guests with the chance to indulge in retail therapy or savor diverse culinary delights. The proximity to two prominent malls means guests can escape the city's hustle and bustle while enjoying leisurely strolls and carefree shopping. Additionally, the hotel is a stone's throw away from key medical facilities like Max Hospital, adding to its appeal for both leisure and business travelers.
Overall, the Hilton Garden Inn New Delhi/Saket boasts an enviable location that combines practicality with a touch of indulgence, making it a preferred choice for those who enjoy being amidst the city's retail and dining scene.
Breakfast
While the food quality generally receives high marks for taste and diversity, guests have noted some service challenges, including occasional issues with staffing and missing cutlery. Nonetheless, the restaurant staff frequently earns accolades for their attentiveness and care, enhancing the overall breakfast experience. For those who enjoy a leisurely breakfast, the early closure at 10:30 am may be disadvantageous, but the dedicated team’s willingness to accommodate personal preferences is well-regarded.
In summary, Hilton Garden Inn is celebrated for an outstanding breakfast offering, combining fantastic food with personable service, setting a positive tone for visitors exploring the vibrant surroundings of Saket.
Dinner
The dining options are deemed top-notch by some, with the hotel featuring a varied menu that includes both Western and Indian dishes. Guests appreciated the attentive staff and the high standard of food, which contributes to a pleasant dining atmosphere. There's a good choice of restaurants and cafes, including local favorites like the Hard Rock Cafe, providing dining alternatives just a stone's throw away from the hotel.
However, some guests have expressed concerns about the repetitive menu and the excessive use of oil in both vegetarian and non-vegetarian dishes. There's feedback suggesting the need for improved food quality and better organization within the food and beverage services. Issues with coordination and communication in food service were noted, along with reports of limited variety, particularly regarding the breakfast and dinner offerings.
Despite some negative remarks, the overall dining experience at Hilton Garden Inn New Delhi/Saket remains favorable for many guests, who have enjoyed superb meals paired with great service in a trendy and welcoming environment.
Rooms
However, there are several aspects where the hotel falls short of expectations. Many guests felt that the rooms are dated, with worn-out furniture, carpets, and fittings that need significant refurbishment. Issues such as inadequate natural light, dampness, and lingering odors detracted from the overall experience, and some bathrooms did not meet the expected standard of cleanliness or modernity. Functionality problems, like non-working access cards, ineffective cooling systems, and missing bathroom amenities, were also reported. Overall, while the hotel succeeds in offering comfortable accommodations and attentive service, a refresh and renovation in certain areas would greatly enhance the guest experience.
Beds
Cleanliness
Guests appreciate the comfortable bedding, well-designed bathrooms, and general cleanliness that is evident in numerous areas of the hotel. The staff is frequently noted for their kindness and efficiency, contributing to the hotel’s pleasant atmosphere. Despite occasional critiques regarding specific cleanliness issues, the overall experience at Hilton Garden Inn New Delhi/Saket is marked by high standards of hygiene and service, allowing guests to enjoy their stay with peace of mind.
Staff
In many reviews, the staff's attentive and courteous nature is highlighted, with special mentions of the restaurant and housekeeping teams for their excellent service and warm interactions. The presence of dedicated and genuinely caring individuals, such as Umesh who ensures smooth check-ins and check-outs, and Kunal from the Front Office, who is characterized as a problem-solver, further enhances the guest experience.
Though there are minor areas mentioned for improvement, such as the need for further training for some reception staff, the overall impression of the hotel's service is overwhelmingly positive. Guests appreciate the additional touches, like being made to feel at home and the proactive efforts by staff members who consistently demonstrate a willingness to assist. The combination of friendly staff and strategic location, near several malls, makes the Hilton Garden Inn New Delhi/Saket a recommended choice for travelers seeking a hospitable and accommodating stay.
Wi-Fi
Gym
Pool
Family
4 Star
Business
Guests have appreciated the hotel's affordability, noting the great value for its price. Furthermore, those who stayed here highlighted the courteousness of the staff, which can make for a seamless and pleasant experience during the stay. The hotel also supports business needs with amenities like a business hub, free to use even after checkout, and ample space for professional meetings. Car rental services further aid in efficiently navigating business trips.
However, it should be noted that during the time of some reviews, the hotel was undergoing renovation. Despite this, travelers found it to be a versatile choice for both business and leisure, particularly if one's activities are centered around the Saket area.
Yes, Hilton Garden Inn New Delhi/Saket has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn New Delhi/Saket.
No, Hilton Garden Inn New Delhi/Saket doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn New Delhi/Saket.
Yes, Hilton Garden Inn New Delhi/Saket has a gym.
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