Park Plaza Shahdara

New Delhi 28.66863500, 77.30371400 , Plot No 32, Central Business District,(near Kakarduma Court) (Show on Map)
7.4
Good


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Summary of reviewsPark Plaza Shahdara is a well-regarded hotel offering a blend of tranquility and convenience for its guests. Located about 15 miles from the airport, its location garners mixed opinions, with some guests appreciating its peaceful distance from central Delhi's chaos while others find it slightly isolated, reliant on auto-rickshaws or the metro for transportation. The nearby Unity Mall and a couple of smaller malls provide convenient shopping options, and the hotel is well-situated for those attending events in the Bollywood wedding district.

Guests frequently praise the breakfast at Park Plaza Shahdara for its quality and variety, despite some calls for improvement in selection freshness and spice levels. The breakfast buffet, along with an accommodating staff that sometimes offers early service, earns positive comments. While pricing concerns arise, the dining experience, which includes an equally well-received dinner buffet, generally strikes a satisfactory balance between cost and quality.

The rooms are characterized as spacious, clean, and stylishly decorated, boasting modern bathrooms and comfortable beds. Guests enjoy excellent views and appreciate thoughtful amenities like late-night dining. Some room maintenance issues, such as door and lighting fixtures, are noted, but these do not significantly detract from the overall comfort and affordability the hotel offers.

Cleanliness is rated highly, with most guests noting a well-maintained environment, though minor issues like dirty carpets and mosquitoes are occasionally reported. The staff's friendly and welcoming nature significantly enhances the guest experience, with numerous mentions of their cooperation and helpfulness. Key staff members like Hotel Manager Pankaj and Restaurant Assistant Manager Yogesh receive particular praise for going above and beyond to assist guests.

Overall, Park Plaza Shahdara is highly recommended for those seeking a peaceful and comfortable stay in Delhi, with a dedicated staff and convenient amenities contributing to its positive appeal.
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Hotel with EV Charging Stations
This hotel is equipped with an EV charging station, providing a convenient option for guests traveling with electric vehicles.

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Rooftop Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Rooftop Pool

Room Types
Superior Double or Twin Room Modern air-conditioned room with a flat-screen TV, minibar and personal safe. En suite bathroom has a shower.

Deluxe Double or Twin Room Modern and spacious, this air-conditioned room comes with a seating area, flat-screen TV, minibar and personal safe. En suite bathroom has a shower.

Executive Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views.

Guest Reviews
7.4
Good
Location
Situated approximately 15 miles from the airport, Park Plaza Shahdara is nestled in a location that evokes mixed feelings among its visitors. While some find the hotel's positioning a slight disconnect from the hustle of central Delhi, others appreciate the peace it offers away from the city's chaos. The hotel resides in a bustling district known for Bollywood weddings, and for guests whose destinations align with this area, the location proves convenient.

Travelers note the proximity to Unity Mall, which is within walking distance, offering shopping options. For some, the setting answers all their needs, boasting good location perks and convenient check-ins as their main reasons for booking. Others mention the pleasant aspect of staying in a quieter neighborhood, finding two small malls and a restaurant nearby.

Yet, the immediate surroundings of the hotel have drawn less favorable descriptions, with some pointing out that the area feels isolated, sometimes littered, and not the most ideal for evening strolls. The absence of taxis directly outside the hotel might prompt guests to rely on auto-rickshaws or plan their transportation via the metro, which connects to central Delhi in about 25 minutes.

Despite the mixed reviews about its location, Park Plaza Shahdara maintains its appeal for a specific segment of travelers seeking a tranquil retreat with just the right amenities nearby.

Breakfast
Park Plaza Shahdara has garnered varied opinions regarding its breakfast offerings, yet it manages to stand out in several positive aspects. The breakfast is frequently praised for its quality and variety, often described as very good or excellent, with efficient service contributing to a pleasant dining experience. Many guests appreciate the buffet style, which includes a range of options to suit different tastes, although there are instances where the breakfast is deemed basic, with some calling for improvement in freshness and spice levels.

In terms of service, the friendly and attentive staff have made notable efforts, including accommodating guests by offering breakfast at earlier times. While language barriers have been noted, the staff's hospitality overall leaves a positive impression. The property itself is well-regarded for its cleanliness and conducive atmosphere, contributing to an enjoyable stay.

Pricing is a recurring concern, with some reviewers feeling breakfast should be included considering the room rates. Despite minor criticisms regarding selection and taste, the breakfast remains a highlight for many, alongside a well-received dinner buffet. Overall, guests find a generally satisfactory balance between price and quality at this vibrant hotel.

Dinner
At Park Plaza Shahdara, guests generally have a positive dining experience. The food served at dinner is consistently praised for its quality and taste, with many noting the dinner as excellent and very tasty. The hotel makes good arrangements for dinner, and the buffet, in particular, receives favorable remarks. However, there are areas that could be improved. Some guests mention issues with being overcharged for dinner, and there are occasional complaints about food not being hot enough or being served late and stale. Overall, while most guests enjoy their meals, attention to pricing and serving practices could enhance the experience further.

Rooms
The rooms at Park Plaza Shahdara have been described as spacious, clean, and beautifully decorated. Guests have highlighted the modern bathrooms and tasteful furnishings that create a fresh and inviting atmosphere. The beds are noted to be soft and comfortable, ensuring a restful night's sleep, while late-night dining arrangements have also been appreciated. Additionally, rooms offer excellent views, enhancing the overall experience.

The hotel is regarded as an ideal option for those seeking a good leisure stay in Delhi, with rooms available at appealing rates. Staff are known to be helpful and provide good service, contributing to a positive guest experience.

However, it is worth noting that some guests have pointed out areas that could benefit from improvements, such as the maintenance of doors, lights, and water taps in certain rooms. The drainage system also received criticism along with occasional cleanliness issues like mosquitoes. Despite these minor areas for improvement, overall, the hotel presents a comfortable and affordable choice for travelers visiting the area.

Cleanliness
The Park Plaza Shahdara offers a modern and secure hotel environment, with clean and comfortable rooms being highlighted by many guests. Despite a few mentions of cleanliness issues, including dirty carpets and mosquitoes in rooms, the general consensus points to well-maintained rooms, friendly service, and a pleasant stay. The hotel is described as nice and presentable, making it a good choice for a leisure stay in Delhi. Staff friendliness and room comfort add to the positive aspects of the overall experience.

Staff
Park Plaza Shahdara consistently receives praise for the warm and welcoming nature of its staff, contributing significantly to the overall guest experience. The team, described as exceptionally trained, is frequently highlighted for being friendly, helpful, and cooperative. Guests note the doorman's amiable demeanor and commend both the front office and restaurant staff for their stellar service. Key figures like Hotel Manager Pankaj and Restaurant Assistant Manager Yogesh are singled out for their readiness to assist, reflecting a culture of support throughout the hotel. Despite a few isolated criticisms regarding professionalism, the general consensus underscores the staff's ability to make guests feel comfortable and well-attended. The hotel is further recommended for its tranquil location, complemented by nearby amenities, adding to the positive experience facilitated by its exceptional team.


Yes, Park Plaza Shahdara has pool(s) that belong to one or more of the following categories: Rooftop Pool.

Yes, a spa is available at Park Plaza Shahdara.

No, Park Plaza Shahdara doesn't allow dogs.

Yes, parking facilities are available at Park Plaza Shahdara.

Yes, Park Plaza Shahdara has a gym.

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