New Delhi28.59621300,
77.03634700,
Plot No 4, Sector 13, Dwarka City Center, Near Igi Airport(Show on Map)
7.0
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Radisson Blu Hotel New Delhi Dwarka garners a positive overall impression, particularly lauded for its strategic and convenient location. Situated near a metro station and just a 20-30 minutes drive from the airport, it offers easy access to various parts of Delhi, enhancing traveler convenience. Guests appreciate its proximity to the Vegas Mall and other shopping centers, contributing to a safe, clean and pleasant neighborhood. This advantageous location meets the diverse needs of tourists, business travelers and families.
The breakfast buffet receives high praise for its extensive variety and quality, featuring North and South Indian dishes as well as Chinese and continental options. Many guests commend the delicious food and excellent service with special recognition given to the cooperative breakfast team and chefs’ efforts. While some criticisms exist regarding overcrowding and the need for improved continental options, the positive comments on the breakfast experience generally outweigh the negative ones.
Dinner at the hotel is similarly well-received with many guests noting the food's quality and variety, particularly the Indian and Chinese dishes. Although some guests found the food pricey and experienced slow service, the commendable service by the kitchen staff contributes to a mostly favorable dining experience.
The rooms offer a mixed experience. Positively, they are described as spacious, comfortable and well-decorated with modern amenities and pleasant views. Some guests highlight the cleanliness and well-maintained conditions. However, there are notable complaints about cleanliness issues, outdated furniture and maintenance problems with air conditioning and appliances. Service-related issues like slow room service and unresponsive staff also affect some stays.
Cleanliness throughout the hotel receives mixed reviews. While some guests appreciate the clean rooms and overall neat property, others note significant cleanliness and hygiene inconsistencies, including dusty rooms, moldy bathrooms and poor housekeeping service.
Staff reviews also present a mixed picture. Many guests appreciate their friendly and helpful demeanor, noting smooth check-ins and good room service. Yet, issues of unprofessional and inattentive staff, delays in service and poor management are recurrent complaints.
The hotel's free Wi-Fi service faces widespread criticism, marked by frequent connectivity issues, slow speeds and intermittent availability, impacting the guest experience negatively.
The spa and gym at Radisson Blu receive a combination of positive feedback and areas for improvement. While some guests enjoy the spa facilities and commend the gym's offerings and instructors, others experience inconsistency in service, outdated equipment and membership requirements.
The pool receives mixed feedback with some praise for its appeal and the general environment. However, many guests report issues with pool cleanliness and availability, impacting overall satisfaction.
Parking is generally seen positively with good facilities and helpful staff, although occasional issues with parking space availability are noted.
Families find the hotel particularly welcoming, enjoying the recreational play area for children and the convenience of being near a mall. This setup enhances the family-friendly atmosphere, making the hotel a recommended choice for those visiting the Dwarka area.
The comfort of the beds receives varied reviews. While many guests find them comfortable and cozy with appealing decor, others cite issues with the quality of mattresses leading to discomfort and poor sleep.
In summary, Radisson Blu Hotel New Delhi Dwarka excels in location and some aspects of dining but could improve on room cleanliness, maintenance, staff responsiveness and Wi-Fi reliability to consistently meet the high standards expected from the Radisson Blu brand. Show more
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Hotel Taking Steps Towards Sustainability
Radisson Blu hotels are part of a group with a focus on responsible business and sustainability. This hotel likely implements energy-saving measures and environmental practices aligned with the brand's commitment. Specific details for this individual property were not available in the search results.
Hotel with Swimming Pool
Radisson Blu Hotel New Delhi Dwarka features a well-maintained pool area, providing a relaxing and enjoyable experience. The hotel's excellent amenities and service make it a popular choice.
Outdoor Pool
Hotel with Parking
Offers extensive parking options. Provides reliable service and a range of amenities, ensuring a smooth parking process.
Accessible Hotel
Accessibility features are available at this hotel, including wheelchair accessibility. Accessible public washrooms, a wheelchair-accessible registration desk, and accessible paths to the elevator are provided for guest convenience.
Hotel with Gym
The hotel offers a fitness center.
Hotel with Outdoor Pool
Features an outdoor pool. Provides comfortable accommodations and multiple dining options. Located in Dwarka, offering a convenient stay for travelers.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
5-Star Hotel
Room Types
Superior Double or Twin Room with 20% discount on Food & Soft BeverageChoose a Superior Room for individual climate control and your preferred king or twin beds. Stay connected or get some work done with free Wi-Fi and a comfortable work desk. Unwind with satellite TV on the LCD screen. Stay feeling fresh with our laundry service from 8 am-10 pm. Accessible rooms are available.
Executive Suite with Sofa Cum Bed and 20% discount on Food & Soft BeverageExecutive Suite with Sofa Cum Bed and 20% discount on Food & Soft Beverage Our Suites feature a separate living room with a sleeper sofa and a private bedroom with a king bed—ideal for extended business trips or families with children. Enjoy a morning coffee and fruit from the in-room basket or complimentary breakfast in our restaurant. Evening cocktail hours from 1800 hrs to 2000 hrs (Unlimited chef choice snacks and IMFL), 2 pcs laundry per day (non-cumulative basis) and A seasonal fruit platter in room. Standard amenities are included, and up to two children under six stay free.
Business Double Room with 20% discount on Food & Soft BeverageBusiness Double Room with 20% discount on Food & Soft Beverage Our Business Class Rooms are tailored for corporate travelers' comfort, featuring an armchair, bedside table lights, a king-size bed, and a spacious bathroom with a tub. Most rooms have a shuttered window allowing natural light into the bathroom. In addition to our great standard amenities, you'll enjoy daily breakfast, 2 pcs laundry per day (non-cumulative basis) and A seasonal fruit platter in room. A selection of newspapers and magazines, as well as our fast, free Wi-Fi to stay connected.
Superior Same Day use Room from 10AM to 5PM ( No overnight stay allowed)Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Guest Reviews
7.0
Good
Location
The Radisson Blu Hotel New Delhi Dwarka receives commendations for its strategic and convenient location. Positioned near the metro station, it provides quick access to various parts of Delhi, enhancing the convenience for travelers. The proximity to the airport, roughly 20-30 minutes away, is another advantageous feature praised by guests, making it a suitable choice for both domestic and international travelers.
Guests appreciate the convenience of the nearby Vegas Mall and other shopping centers, which are within walking distance, providing ample options for shopping and dining. The neighborhood is described as safe and clean, presenting a pleasant atmosphere for guests. The connection to transportation services, including taxis, facilitates easy movement around the city.
Overall, the hotel's location is frequently highlighted as a strong point, meeting different needs whether for sightseeing, business or visiting family. The peaceful surroundings and the advantageous positioning near key areas such as the metro, mall and the airport make it a practical choice for various types of travelers.
Breakfast
The breakfast experience at Radisson Blu Hotel New Delhi Dwarka has received mixed reviews with many guests appreciating the variety and quality of food. Several visitors highlighted that the breakfast buffet was excellent, featuring a wide array of North and South Indian dishes, as well as Chinese and continental options. Guests noted the delicious and diverse selection of breakfast items with some even mentioning the special efforts by the chefs and staff to provide a memorable meal.
On the positive side, numerous reviews praised the excellent breakfast spread and the cooperative nature of the breakfast team. Many found the food to be amazing, good and with plenty of options, including vegetarian and non-vegetarian dishes. The breakfast buffet’s extensive variety, hot food and excellent service were frequently commended and the buffet setup impressed several guests.
Despite these positive comments, some guests were disappointed with aspects of the breakfast service. Common criticisms included a lack of continental breakfast options, overcrowded breakfast areas and delays in coffee service. Some visitors felt that the breakfast menu did not meet the Radisson Blu standard and described the spread as needing improvement. There were also remarks about insufficient cleanliness and mismanagement during peak hours, leading to crowded conditions and long waiting times for tables.
Overall, while many guests enjoyed their breakfast experience, expressing satisfaction with the variety and taste, others felt that there were areas for improvement, especially in maintaining service efficiency and offering a broader selection of continental dishes.
Dinner
For travelers considering dining at the Radisson Blu Hotel New Delhi Dwarka, the reviews are a mixed bag but lean towards the positive. Many guests praised the food quality, highlighting that it was good, delicious and even amazing at times. The dinner buffet received compliments for variety and taste, especially with options for Chinese and Indian cuisine available for both breakfast and dinner.
However, some aspects left guests less impressed. Several mentioned that the food was on the pricier side and a few reviews noted that the serving times could be slow. There were critiques about the limited options for vegetarian meals in the dinner buffet and some diners felt the menu was rather ordinary. Other points of improvement included the food temperature with some guests experiencing cold dishes. Despite these drawbacks, the overall sentiment around dinner at Radisson Blu remains favorable, underscored by commendable service from the kitchen staff.
Rooms
The rooms at the Radisson Blu Hotel New Delhi Dwarka have received mixed feedback from guests. On the positive side, many guests appreciated the spaciousness and cleanliness of some rooms, describing them as comfortable and well-maintained. Several guests highlighted the good room size, modern amenities and pleasant views from their rooms. Additionally, some guests mentioned enjoying clean and well-organized rooms with comfortable beds and nice decor.
However, the reviews also indicated several issues that detracted from the overall experience. Numerous guests reported cleanliness problems, including dusty and dirty rooms, stained furniture and musty smells. There were also frequent mentions of maintenance issues such as non-functional air conditioning, broken appliances and faulty room keys. Some rooms were described as outdated and in dire need of renovation with old and uncomfortable furniture, small bathrooms and inadequate lighting. A few guests were dissatisfied with the lack of natural light and ventilation, as well as rooms being infested with mosquitoes.
Service-related issues were also a recurring theme with some guests experiencing slow or poor room service and delayed check-ins. Complaints about room readiness and poor staff responsiveness were also noted. Overall, while some guests had a pleasant and comfortable stay, others felt the rooms did not meet the expected Radisson standards and required significant improvements in both cleanliness and maintenance.
Beds
The beds at the Radisson Blu Hotel New Delhi Dwarka generally received mixed feedback from guests. Many highlighted the comfort of the beds, describing them as comfortable and even extra cozy. The decor, including the bed sheets, was appreciated for its aesthetic appeal with some guests noting that the bedding was fine.
On the downside, several guests reported that the mattresses were not up to the mark, being old, broken or uncomfortable, which impacted their sleep quality negatively. Some mentioned that the bed was ergonomically poor, leading to discomfort and back pain. There were also instances where guests were dissatisfied with the size of the bed and the joining of two single beds, which resulted in discomfort. Issues with cleanliness were also noted, including stained carpets and sheets, as well as pillow covers that appeared used.
Overall, while the beds and bedding were praised for comfort by many guests, there were significant concerns about the quality and upkeep of the mattresses, which the hotel may need to address to enhance the sleeping experience.
Cleanliness
Radisson Blu Hotel New Delhi Dwarka has received mixed reviews regarding its cleanliness standards. While some guests have praised the hotel for its cleanliness, describing the property as clean, neat, well-maintained and featuring really clean rooms, others have expressed significant concerns. Several reviews highlight issues such as dirty rooms, towels and bathrooms with some rooms smelling musty and others showing visible signs of dust and dirt. Problems with mold in the bathrooms and improper bathroom fittings were also mentioned frequently.
The hotel's housekeeping team garnered specific criticism for not being prompt in their service with reports of rooms not being cleaned or housekeeping visits being overlooked. Additionally, some guests pointed out that the cleanliness and hygiene could be improved with one review noting that the cleanliness was definitely not a priority.
Positively, some guests appreciated the clean and big rooms, good ambience and overall cleanliness and neatness in certain areas of the hotel. However, these positive aspects were often overshadowed by reports of very dirty rooms, old and worn-out infrastructure and a general lack of maintenance.
In summary, while Radisson Blu Hotel New Delhi Dwarka does have some clean and well-maintained rooms, many guest reviews indicate significant inconsistencies in cleanliness and hygiene standards across the property. More consistent and focused housekeeping could potentially address these issues.
Staff
The reviews for the staff at Radisson Blu Hotel New Delhi Dwarka present a mixed picture. On the positive side, many guests appreciated the friendly and helpful demeanor of the staff, describing them as accommodating, pleasant and obliging. Several reviews specifically mentioned the professional and courteous nature of the reception team, dining staff and housekeeping personnel. The check-in process was often noted as being smooth and quick with some guests highlighting the excellent service provided by the room service and in-room dining teams. The breakfast service and food quality also received praise with special mention of the creative work by the chef and the dedicated staff.
However, the reviews also revealed several areas of concern. Many guests reported encounters with unprofessional and inattentive staff with some describing the front desk and reception services as poor. Delays in room service and unresponsiveness to calls and requests were common complaints. Some guests even faced rude and uncooperative behavior from certain staff members. Issues such as the expectation of tips, untrained staff and poor management were highlighted. Additionally, there were mentions of mishandled guest complaints and a lack of adherence to Covid-19 protocols, raising concerns about safety and hygiene.
Overall, while the hotel staff has been praised for their friendliness and helpfulness by many, there are recurring criticisms related to efficiency, professionalism and management that suggest a need for improvement in these areas.
Wi-Fi
Radisson Blu Hotel New Delhi Dwarka seems to face consistent challenges with its Wi-Fi. Guest reviews indicate frequent issues with connectivity, including unreliable connections, automatic disconnections and slow internet speeds. Some guests experienced a complete lack of Wi-Fi availability or periods when the internet was entirely down. Additionally, there were mentions of poor reception facilities and difficulties in contacting the reception via the house phone with some reporting non-functional phones in the lobby. Overall, the hotel could benefit from improving its Wi-Fi and communication systems to enhance the guest experience.
Spa
The spa at Radisson Blu Hotel New Delhi Dwarka has received mixed feedback from guests. Many appreciated the spa, noting it as a great experience and good value for money. However, some guests had negative experiences, mentioning issues such as the spa center not being open, a lack of proper face pillows and confusion about pricing and the menu by the receptionist. There were also mentions that certain promised discounts on food and spa treatments were not provided. Overall, while the spa has its positive aspects, there are areas that need improvement.
Gym
The Radisson Blu Hotel New Delhi Dwarka offers a variety of amenities including a gym that receives mixed feedback from guests. Positive remarks highlight a nice experience and praise the gym and yoga instructor, describing the facility as amazing and well-equipped. Some guests appreciated the availability of a gym and found it good overall. However, others noted that the equipment appears rusted and old with no staff present to assist. Additionally, it's important to be aware that a membership may be required to use the gym facilities. This balance of feedback indicates that while there are strengths, there are areas that could benefit from some attention.
Pool
The pool at the Radisson Blu Hotel New Delhi Dwarka receives mixed feedback from guests. While some highlight the pool as nice and commend the outdoor pool for being very nice, many guests experienced significant issues. Several visitors were disappointed to find the pool closed, unavailable or out of order during their stay. In cases where the pool was accessible, cleanliness was a recurring concern with some guests noting that the pool water was really dirty and unclean. Despite these issues, the pool and staff behavior were occasionally mentioned positively alongside other hotel amenities such as the gym. Overall, potential guests should be aware of the inconsistent availability and cleanliness of the pool facilities when planning their visit.
Parking
The Radisson Blu Hotel New Delhi Dwarka offers a mixed parking experience according to guest reviews. Many guests appreciated the availability of parking and found the parking facilities to be good. The hotel also provides valet parking, which some visitors found beneficial. The helpfulness and friendliness of the staff added positively to the parking experience for some guests. However, there were a few instances where guests had to park outside due to no parking being available onsite. Overall, while the hotel generally offers good parking solutions, availability can vary.
Family
The Radisson Blu Hotel New Delhi Dwarka provides an inviting environment for families, offering a blend of convenience and entertainment amenities. The hotel features a recreational play area specifically designed for children, making it an ideal choice for families looking to keep their younger members occupied. The location of the hotel is particularly advantageous, as it is adjacent to a mall, enabling guests to enjoy shopping and dining without needing to travel far. This setup is praised for being especially family-friendly. The proximity to local homes also adds to the appeal for those visiting family nearby. Overall, the hotel is recommended for families wanting to stay in the Dwarka area.
5 Star
The Radisson Blu Hotel New Delhi Dwarka has received mixed reviews regarding its five-star rating, facilities and services. Many guests expressed dissatisfaction, noting that the property does not meet the standards expected of a five-star hotel. Key concerns included poor overall service, untrained staff and inadequate room service. Some guests highlighted issues such as the lack of hot water in showers, early check-in charges and below-par breakfasts. Others remarked that the hotel staff were not communicative and failed to distinguish between residents and visitors, leading to unsatisfactory service experiences. Despite these criticisms, there were positive mentions of the food quality with praise directed towards the chef. However, the general sentiment suggests that the hotel is not living up to Radisson Blu's reputed standards.
Business
Radisson Blu Hotel New Delhi Dwarka is a well-located property, especially for those needing quick access to the airport. The hotel is recognized for its excellent business facilities, which make it a convenient choice for hosting business conventions. However, guests have noted that certain aspects, particularly room cleanliness and modernity, fall short of expectations and the hotel is currently undergoing renovations. Check-in services, including self-check-in options, are available with staff dedicated to assisting business class travelers. The dining offerings include a breakfast buffet, although guests have mentioned the prevalence of sugary snacks. Despite some mixed feedback, the hotel continues to serve both business and leisure travelers.
Luxury
Nestled in the heart of New Delhi, the Radisson Blu Hotel in Dwarka offers a serene and luxurious retreat for travelers. The property boasts a peaceful spa and provides a luxurious environment that invites relaxation. Guests can indulge in lavish meals, adding to the overall experience of opulence. The rooms at the hotel are very comfortable, consistently described as both luxurious and beautiful. Paired with excellent service, the entire stay becomes an epitome of comfort and refinement. This beautiful property indeed delivers on its promise of luxury and tranquility.
Yes, Radisson Blu Hotel New Delhi Dwarka has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Radisson Blu Hotel New Delhi Dwarka.
No, Radisson Blu Hotel New Delhi Dwarka doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Hotel New Delhi Dwarka.
Yes, Radisson Blu Hotel New Delhi Dwarka has a gym.