The Ashok, New Delhi
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Ashok, New Delhi, is highly praised for its prime location in the prestigious Diplomatic Enclave, making it an ideal choice for travelers seeking convenience and proximity to key government institutions, embassies, and the vibrant local attractions like Nehru Park and Khan Market. This heritage hotel exudes a sense of grandeur with its expansive property and lush greenery, offering a serene and secure environment.
The breakfast experience receives commendations for its extensive and tasty offerings, featuring a wide variety of Indian and continental dishes, with attentive staff adding to the positive dining experience. Dinner reveals variety and standout options such as the Oudh restaurant, which is particularly celebrated for its excellent meals. Guests appreciate the diverse dining facilities even if some individual experiences with other restaurants are varied.
Rooms are noted for their spaciousness and general comfort, with renovated bathrooms meeting high standards of cleanliness. While some rooms require updates due to aging interiors, upgraded suites are modern with good facilities, enhancing the overall stay. Cleanliness across the hotel sees varied feedback, with common areas often clean, but room cleanliness inconsistent, highlighting an area needing improvement to meet five-star standards.
The staff at The Ashok are typically praised for their friendliness, professionalism, and hospitality, contributing positively to guest experiences. However, occasional lapses in service quality suggest areas for improvement. The wifi service is a notable drawback, often failing to meet guests' expectations for speed and reliability, impacting business travelers needing stable connectivity.
While the beds often receive praise for their comfort, issues with cleanliness and occasional inconsistency in bed sizes do affect guest satisfaction. The Ashok advertises a five-star experience, but many guests feel the hotel falls short of this standard due to its dated infrastructure, inconsistent service, and cleanliness issues, leading some to suggest a rating more in line with a three-star property.
Despite these challenges, its location remains a strong draw for business travelers, offering functional amenities and newly renovated facilities that promise improvements. The Ashok continues to offer value through its strategic position and varied dining experiences, though significant upgrades are necessary to fully realize its potential as a leading luxury hotel in New Delhi.
Categories
The breakfast experience receives commendations for its extensive and tasty offerings, featuring a wide variety of Indian and continental dishes, with attentive staff adding to the positive dining experience. Dinner reveals variety and standout options such as the Oudh restaurant, which is particularly celebrated for its excellent meals. Guests appreciate the diverse dining facilities even if some individual experiences with other restaurants are varied.
Rooms are noted for their spaciousness and general comfort, with renovated bathrooms meeting high standards of cleanliness. While some rooms require updates due to aging interiors, upgraded suites are modern with good facilities, enhancing the overall stay. Cleanliness across the hotel sees varied feedback, with common areas often clean, but room cleanliness inconsistent, highlighting an area needing improvement to meet five-star standards.
The staff at The Ashok are typically praised for their friendliness, professionalism, and hospitality, contributing positively to guest experiences. However, occasional lapses in service quality suggest areas for improvement. The wifi service is a notable drawback, often failing to meet guests' expectations for speed and reliability, impacting business travelers needing stable connectivity.
While the beds often receive praise for their comfort, issues with cleanliness and occasional inconsistency in bed sizes do affect guest satisfaction. The Ashok advertises a five-star experience, but many guests feel the hotel falls short of this standard due to its dated infrastructure, inconsistent service, and cleanliness issues, leading some to suggest a rating more in line with a three-star property.
Despite these challenges, its location remains a strong draw for business travelers, offering functional amenities and newly renovated facilities that promise improvements. The Ashok continues to offer value through its strategic position and varied dining experiences, though significant upgrades are necessary to fully realize its potential as a leading luxury hotel in New Delhi.
Luxury Hotel
A legacy 5-star hotel, it features 550 rooms, including 150 luxuriously appointed suites and a Grand Presidential Suite. It offers six on-site restaurants, two bars/lounges, an outdoor pool, and a full-service spa.
Hotel near Golf Courses
Also located in the Diplomatic Enclave, this hotel provides convenient access to both the Delhi Golf Club and the Army Golf Course, catering well to golf lovers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Guest Reviews
Nestled in the heart of New Delhi, The Ashok boasts a prime location in the prestigious Diplomatic Enclave. Surrounded by key government ministries, embassies, and consulates, it offers unparalleled convenience for travelers seeking proximity to these important institutions. Guests appreciate the easy access to Nehru Park, a serene destination for leisurely walks just across the street, and the lively Khan Market nearby.
The hotel provides a sense of grandeur with its expansive property, lush greenery, and a secure environment, making it a preferred choice for visitors prioritizing safety and tranquility during their stay. This heritage hotel offers a unique blend of historic charm and a central position, ensuring guests can effortlessly navigate the city. The locality is described as clean, calm, and secure, adding to the overall appeal of the hotel. Despite its aging infrastructure, which admittedly could benefit from maintenance, The Ashok's location remains its most celebrated feature, drawing guests who seek both comfort and convenience in New Delhi's vibrant setting.
The breakfast experience at The Ashok, New Delhi draws mixed reviews, highlighting a variety of perspectives from guests. On the positive side, many praise the breakfast buffet for its extensive and tasty offerings, with some describing it as fantastic or excellent. With a wide array of options including Indian and continental dishes, fresh omelets, and live counters, guests often note the satisfaction of the variety and quality presented. There's mention of delicious morning spreads, sumptuous meals, and delectable breakfast buffets served daily.
Guests appreciate the ambiance of the breakfast setting and commend the friendly and attentive staff. The presence of freshly made items and appealing Indian breakfast options receives favorable comments, adding to the enjoyable dining experience. Some reviewers emphasize the generous portions and the clean presentation of the buffet, enhancing the overall meal satisfaction.
However, despite these positive observations, certain aspects of the breakfast service face criticism. Repeat guests frequently mention the limited and monotonous menu, which might not meet the expectations of a five-star facility. The breakfast area is often described as overcrowded, noisy, and lacking sufficient seating, occasionally leading to unsatisfactory service speeds. Quality concerns are raised, with some describing the food as average, subpar, or not up to standard. Issues such as lukewarm coffee and food running out during peak hours are highlighted.
Overall, while The Ashok offers a breakfast experience with many strengths, there are areas that could benefit from enhancements to better align with guest expectations and the hotel’s star rating.
The Ashok, New Delhi offers a dining experience that elicits mixed reactions from its guests. Some guests find the quality of food to be average, with suggestions for improvement, while others commend specific dining options such as the Oudh restaurant, which receives high praise for excellent meals. The diversity of dining facilities is seen as a significant advantage, with several guests highlighting the variety and overall good level of options available. Breakfast receives generally positive feedback, and some guests enjoyed meals at different hotel restaurants like Samovar and Frontier, despite some noting the cost as a factor. Despite a few negative experiences with certain buffets and specific restaurants, many guests appreciate the good presentation and taste of the meals, along with the attentive staff service. Overall, while dining experiences at The Ashok may vary, there are clear positives in terms of variety and specific restaurant offerings.
The Ashok in New Delhi, a recognized heritage property, offers rooms that are notably spacious and generally comfortable, often accommodating multiple occupants with ease. Guests appreciate the room size and some have found the beds to be very comfortable. Bathrooms in certain rooms have been renovated and maintain a high standard of cleanliness, providing a pleasant experience. For guests lucky enough to experience upgraded suites, the renovations have been successful, resulting in bright and modern interiors with good facilities.
However, the condition of some rooms reveals the hotel's age, with dated interiors and a need for comprehensive renovations. Some guests have noted issues with cleanliness, ranging from dust and old stains to musty odors and occasional maintenance problems such as broken fixtures, leaks, and outdated utilities. In a few cases, these concerns extend to amenities falling short of expectations for a five-star property.
Though the hotel enjoys a central and strategic location close to key city landmarks, the overall experience can be affected by inconsistent room readiness and maintenance, suggesting a need for enhancements in upkeep and attention to detail.
The beds at The Ashok, New Delhi, receive mixed reviews from guests, with many praising the comfort of the mattresses while others highlight areas needing improvement. Numerous visitors have remarked on the exceptional comfort of the beds, noting that they are clean and inviting, often with lovely duvets and pillows that enhance the experience. The size of the beds has impressed some guests, particularly with their largeness.
However, not all reviews were positive, with some guests expressing dissatisfaction over smaller bed sizes compared to other five-star establishments and concerns over the cleanliness and freshness of bed linens. There are mentions of stained and aged bed linen that detract from the overall experience. Additionally, some guests found the beds uncomfortable due to their softness, which affected their sleep quality. Concerns extend to room allocation issues, where guests were disappointed with receiving smaller beds or fewer than booked, indicating areas where service could improve.
Overall, while many guests appreciate the comfort of The Ashok's beds, consistency in cleanliness and bedding quality is crucial to meeting the expectations of discerning travelers.
The Ashok, New Delhi presents a stark contrast between positive aesthetics and concerns about hygiene. Situated in a sprawling, beautiful environment reminiscent of grandeur and renowned as a desirable location, the hotel benefits from spacious, comfortable rooms and high hospitality standards from the staff. Housekeeping, when attentive, is prompt in addressing cleanliness requests, and the environment in common areas can be notably clean and welcoming.
However, many guests have found the care in maintaining room cleanliness to be inconsistent, with numerous reports of unclean facilities including dust, mold, and cobwebs throughout the rooms and bathrooms. Several fixtures and furnishings are described as worn out or broken, detracting from the overall experience. Complaints include stained linens, malfunctioning bathroom features, and inadequate maintenance which do not align with the expectations of a five-star establishment. This mix of experiences leaves an impression that while The Ashok has the potential for elegance, improvements in cleanliness and maintenance are crucial for truly fulfilling its five-star designation.
The Ashok, New Delhi, offers a mixed experience when it comes to staff interactions, as suggested by various guest reviews. The hotel has generally friendly and respectful personnel who are often described as polite, attentive, and eager to assist. Many visitors have appreciated the high level of hospitality shown by the staff, particularly at the entrance and reception. Staff members are noted for being accommodating and creating a welcoming atmosphere, which aligns with positive comments regarding their professionalism and courteousness.
Despite these positive aspects, certain reviews highlight areas for improvement. Some guests report instances of staff being unhelpful, slow, or focused on obtaining tips, which may detract from the overall experience. The reception staff, in particular, has been mentioned as needing further training to meet the expected standards of a 5-star establishment, with challenges in communication and responsiveness.
However, the overall impression remains that many staff members make concerted efforts to ensure guest satisfaction. The friendliness and willingness to help are valued attributes that contribute positively to the stay. While improvements in training and management practices could enhance the experience, the hotel's staff continues to be a defining and often commendable aspect of guest visits.
When considering a stay at The Ashok, New Delhi, one feature that travelers may find wanting is the wifi service. Feedback reveals that the hotel's internet connection often struggles to meet expectations. Many guests report that the wifi signal is weak and the speed is slow, making it challenging to conduct online activities, especially for those needing stable connectivity for business video conferences. Although there were occasional instances where the internet worked well, these seem to be exceptions rather than the rule. Some guests mentioned persistent connection issues, with wifi either not available or disconnecting frequently, despite staff efforts to troubleshoot. Overall, while The Ashok has much to offer, reliable wifi may not be one of its strengths.
The Ashok, New Delhi, boasts an enviable location amidst embassies and enjoys the reputation of being India's largest hotel. However, the consensus among guests is that its five-star rating does not align with the current state of the property and its services. The building, though historically significant, appears to have aged poorly, with numerous reviews highlighting dilapidation—leaking taps, cracked tiles, outdated styling, and furnishings that desperately call for a revamp. Many guests express disappointment, citing experiences that do not match their expectations for a five-star establishment.
Service quality appears inconsistent, with some guests appreciating the tasty food and good service, while others describe interactions with the staff as unfriendly or casual. Cleanliness also emerges as a recurring concern, with linens and rooms often described as not up to standard. The breakfast experience is notably criticized for its taste and crowded environment.
Several reviews point out that the hotel maintains a rather run-down appearance, making it feel more aligned with a three-star rating. Despite some praise for its buffet offerings and convenient location, these positives are overshadowed by the need for substantial refurbishment to restore its former grandeur.
Overall, while The Ashok holds the potential of a five-star property, many reviews suggest that both its facilities and services need significant improvement to live up to this classification.
The Ashok in New Delhi is ideally situated for business travelers, especially those with meetings in nearby embassies, making it a convenient choice for professionals. Many reviews point out that the hotel is fit for purpose, providing a functional experience for guests focused on work-related activities. The location is praised as well-placed for business needs, ensuring visitors can easily access diplomatic missions and offices.
The facilities at The Ashok are undergoing renovations, promising improvements and maintaining a standard suitable for those on business trips. Travelers generally find good value in the services offered, with guests appreciating the cleanliness and practical amenities despite some minor issues such as occasional difficulties with the door lock mechanism.
However, the business center could benefit from more competitive pricing and improved service quality, as some travelers have noted extra charges for simple tasks like printing. Housekeeping service has received mixed feedback, indicating areas for further enhancement. Overall, The Ashok remains a solid choice for professionals prioritizing location and functional offerings during their stay.
Location Show Map
Location
The hotel provides a sense of grandeur with its expansive property, lush greenery, and a secure environment, making it a preferred choice for visitors prioritizing safety and tranquility during their stay. This heritage hotel offers a unique blend of historic charm and a central position, ensuring guests can effortlessly navigate the city. The locality is described as clean, calm, and secure, adding to the overall appeal of the hotel. Despite its aging infrastructure, which admittedly could benefit from maintenance, The Ashok's location remains its most celebrated feature, drawing guests who seek both comfort and convenience in New Delhi's vibrant setting.
Breakfast
Guests appreciate the ambiance of the breakfast setting and commend the friendly and attentive staff. The presence of freshly made items and appealing Indian breakfast options receives favorable comments, adding to the enjoyable dining experience. Some reviewers emphasize the generous portions and the clean presentation of the buffet, enhancing the overall meal satisfaction.
However, despite these positive observations, certain aspects of the breakfast service face criticism. Repeat guests frequently mention the limited and monotonous menu, which might not meet the expectations of a five-star facility. The breakfast area is often described as overcrowded, noisy, and lacking sufficient seating, occasionally leading to unsatisfactory service speeds. Quality concerns are raised, with some describing the food as average, subpar, or not up to standard. Issues such as lukewarm coffee and food running out during peak hours are highlighted.
Overall, while The Ashok offers a breakfast experience with many strengths, there are areas that could benefit from enhancements to better align with guest expectations and the hotel’s star rating.
Dinner
Rooms
However, the condition of some rooms reveals the hotel's age, with dated interiors and a need for comprehensive renovations. Some guests have noted issues with cleanliness, ranging from dust and old stains to musty odors and occasional maintenance problems such as broken fixtures, leaks, and outdated utilities. In a few cases, these concerns extend to amenities falling short of expectations for a five-star property.
Though the hotel enjoys a central and strategic location close to key city landmarks, the overall experience can be affected by inconsistent room readiness and maintenance, suggesting a need for enhancements in upkeep and attention to detail.
Beds
However, not all reviews were positive, with some guests expressing dissatisfaction over smaller bed sizes compared to other five-star establishments and concerns over the cleanliness and freshness of bed linens. There are mentions of stained and aged bed linen that detract from the overall experience. Additionally, some guests found the beds uncomfortable due to their softness, which affected their sleep quality. Concerns extend to room allocation issues, where guests were disappointed with receiving smaller beds or fewer than booked, indicating areas where service could improve.
Overall, while many guests appreciate the comfort of The Ashok's beds, consistency in cleanliness and bedding quality is crucial to meeting the expectations of discerning travelers.
Cleanliness
However, many guests have found the care in maintaining room cleanliness to be inconsistent, with numerous reports of unclean facilities including dust, mold, and cobwebs throughout the rooms and bathrooms. Several fixtures and furnishings are described as worn out or broken, detracting from the overall experience. Complaints include stained linens, malfunctioning bathroom features, and inadequate maintenance which do not align with the expectations of a five-star establishment. This mix of experiences leaves an impression that while The Ashok has the potential for elegance, improvements in cleanliness and maintenance are crucial for truly fulfilling its five-star designation.
Staff
Despite these positive aspects, certain reviews highlight areas for improvement. Some guests report instances of staff being unhelpful, slow, or focused on obtaining tips, which may detract from the overall experience. The reception staff, in particular, has been mentioned as needing further training to meet the expected standards of a 5-star establishment, with challenges in communication and responsiveness.
However, the overall impression remains that many staff members make concerted efforts to ensure guest satisfaction. The friendliness and willingness to help are valued attributes that contribute positively to the stay. While improvements in training and management practices could enhance the experience, the hotel's staff continues to be a defining and often commendable aspect of guest visits.
Wi-Fi
5 Star
Service quality appears inconsistent, with some guests appreciating the tasty food and good service, while others describe interactions with the staff as unfriendly or casual. Cleanliness also emerges as a recurring concern, with linens and rooms often described as not up to standard. The breakfast experience is notably criticized for its taste and crowded environment.
Several reviews point out that the hotel maintains a rather run-down appearance, making it feel more aligned with a three-star rating. Despite some praise for its buffet offerings and convenient location, these positives are overshadowed by the need for substantial refurbishment to restore its former grandeur.
Overall, while The Ashok holds the potential of a five-star property, many reviews suggest that both its facilities and services need significant improvement to live up to this classification.
Business
The facilities at The Ashok are undergoing renovations, promising improvements and maintaining a standard suitable for those on business trips. Travelers generally find good value in the services offered, with guests appreciating the cleanliness and practical amenities despite some minor issues such as occasional difficulties with the door lock mechanism.
However, the business center could benefit from more competitive pricing and improved service quality, as some travelers have noted extra charges for simple tasks like printing. Housekeeping service has received mixed feedback, indicating areas for further enhancement. Overall, The Ashok remains a solid choice for professionals prioritizing location and functional offerings during their stay.
No, The Ashok, New Delhi doesn't have any pool.
Yes, a spa is available at The Ashok, New Delhi.
No, The Ashok, New Delhi doesn't allow dogs.
Yes, parking facilities are available at The Ashok, New Delhi.
No, The Ashok, New Delhi doesn't have a gym.
Location Show Map
More Options
