The Leela Ambience Convention Hotel Delhi
New Delhi
28.66187200,
77.30228000
,
1,cbd, Maharaja Surajmal Road, Near Yamuna Sports Complex,
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Leela Ambience Convention Hotel in Delhi presents an impressive staying experience while certainly holding areas for improvement.
The location of the hotel earns mixed reviews. While it is well-valued and within a half-hour drive to significant attractions, its outskirts positioning presents challenges for those wishing to explore central Delhi, further complicated by the absence of nearby metro stations. Nevertheless, the hotel provides a serene, private retreat removed from the bustling city center.
Breakfast at the hotel is consistently praised for its lavish and varied spread, featuring both Indian and continental options. The ambiance and service, particularly by staff members like Tarun, Pankat and Ashish Ji, enhance the dining experience. Although some guests desire more continental options and fresher juices, the breakfast remains a highlight of the stay.
Dinner services receive commendations for their quality and variety. The expansive buffets, along with the ambiance and attentive staff, particularly in Indian cuisine, are appreciated. However, a wider selection for vegetarians and improvements in the variety of the dinner buffet have been suggested.
The rooms are a significant highlight with spacious, clean and tastefully decorated interiors. Modern amenities, luxurious bedding and efficient staff service contribute to a comfortable and inviting stay. Minor issues like occasional maintenance problems and cleanliness lapses are addressed promptly, reinforcing the positive impressions.
Cleanliness is a strong point with guests frequently noting the pristine condition of the rooms and bathrooms. The entire property is well-maintained, emphasizing hygiene and an upscale environment.
Staff at The Leela Ambience Convention Hotel are renowned for their exceptional hospitality. Professional, friendly and attentive, the staff, including individuals like Miss Reema, Anvi and Anmol, ensure personalized and pleasant experiences for guests.
The free Wi-Fi is another positive aspect, praised for its reliability and high-speed connectivity, contributing to a satisfying stay.
The spa offers a top-tier experience with clean, spacious facilities and rejuvenating treatments. Guests highlight the excellence of the services provided, including Ayurvedic massages and facials.
The pool area, while commendable for its cleanliness and poolside bar, faces mixed reviews primarily due to the extremely cold water temperature and occasional lack of availability. Nonetheless, those who braved the chilly conditions enjoyed the relaxing ambiance.
Parking is smoothly managed with a commendable valet service and ample parking space, ensuring convenience and security.
Families find the hotel accommodating with spacious rooms and child-friendly facilities. The reliable babysitting services and celebratory arrangements for special occasions enhance the family-oriented experience.
Lastly, the beds receive high praise for comfort and quality, contributing to a restful and pleasant stay.
Overall, The Leela Ambience Convention Hotel in Delhi offers a blend of comfort, luxury and commendable service, making it a favorable choice despite its peripheral location and minor areas for improvement.
Categories
The location of the hotel earns mixed reviews. While it is well-valued and within a half-hour drive to significant attractions, its outskirts positioning presents challenges for those wishing to explore central Delhi, further complicated by the absence of nearby metro stations. Nevertheless, the hotel provides a serene, private retreat removed from the bustling city center.
Breakfast at the hotel is consistently praised for its lavish and varied spread, featuring both Indian and continental options. The ambiance and service, particularly by staff members like Tarun, Pankat and Ashish Ji, enhance the dining experience. Although some guests desire more continental options and fresher juices, the breakfast remains a highlight of the stay.
Dinner services receive commendations for their quality and variety. The expansive buffets, along with the ambiance and attentive staff, particularly in Indian cuisine, are appreciated. However, a wider selection for vegetarians and improvements in the variety of the dinner buffet have been suggested.
The rooms are a significant highlight with spacious, clean and tastefully decorated interiors. Modern amenities, luxurious bedding and efficient staff service contribute to a comfortable and inviting stay. Minor issues like occasional maintenance problems and cleanliness lapses are addressed promptly, reinforcing the positive impressions.
Cleanliness is a strong point with guests frequently noting the pristine condition of the rooms and bathrooms. The entire property is well-maintained, emphasizing hygiene and an upscale environment.
Staff at The Leela Ambience Convention Hotel are renowned for their exceptional hospitality. Professional, friendly and attentive, the staff, including individuals like Miss Reema, Anvi and Anmol, ensure personalized and pleasant experiences for guests.
The free Wi-Fi is another positive aspect, praised for its reliability and high-speed connectivity, contributing to a satisfying stay.
The spa offers a top-tier experience with clean, spacious facilities and rejuvenating treatments. Guests highlight the excellence of the services provided, including Ayurvedic massages and facials.
The pool area, while commendable for its cleanliness and poolside bar, faces mixed reviews primarily due to the extremely cold water temperature and occasional lack of availability. Nonetheless, those who braved the chilly conditions enjoyed the relaxing ambiance.
Parking is smoothly managed with a commendable valet service and ample parking space, ensuring convenience and security.
Families find the hotel accommodating with spacious rooms and child-friendly facilities. The reliable babysitting services and celebratory arrangements for special occasions enhance the family-oriented experience.
Lastly, the beds receive high praise for comfort and quality, contributing to a restful and pleasant stay.
Overall, The Leela Ambience Convention Hotel in Delhi offers a blend of comfort, luxury and commendable service, making it a favorable choice despite its peripheral location and minor areas for improvement.
Family Friendly Hotel
The Leela Ambience Convention Hotel is recognized as a family-friendly hotel. It offers services and amenities suitable for families, ensuring a pleasant and convenient stay.
Hotel with Swimming Pool
The Leela Ambience Convention Hotel Delhi offers a large and well-maintained pool area, ideal for both recreation and relaxation. The extensive poolside facilities make it suitable for families and individuals alike.
Outdoor Pool
Business Hotel
Explicitly known for having excellent conference halls and meeting rooms in Delhi. It features pre-function areas, VIP rooms, various conference rooms, and offers curated business packages, with extensive event space (83,228 sq ft).
Hotel with Gym
The Leela Ambience Convention Hotel Delhi typically has a fitness center, suitable for guests who want to stay active.
Hotel with Tennis Courts
Located in Delhi, this hotel provides a convenient option for travelers looking for tennis facilities. The hotel is well-equipped, offering a good balance of sport and comfort.
Hotel for Yoga
Provides yoga classes and wellness facilities for guests seeking relaxation and rejuvenation. The hotel offers a comfortable and convenient wellness experience.
Hotel with Outdoor Pool
This large convention hotel is notable for offering two outdoor swimming pools, providing ample space and options for guests to swim and relax.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Guest Reviews
The Leela Ambience Convention Hotel in Delhi offers a mixed bag when it comes to location. Many guests applauded the hotel for its great value for money and good proximity to significant sights within the city, highlighting that several key attractions are reachable within a 30-minute drive. However, the hotel's position on the outskirts of Delhi presents a challenge for those looking to explore the city center and main tourist spots, which can be up to an hour away, especially factoring in Delhi's infamous traffic.
Travelers frequently noted that the distance from both the airport and central Delhi makes for a less than convenient commute. The hotel is not close to a metro station either, adding another layer of travel time for those relying on public transportation. Additionally, the surrounding area has been characterized as dusty and somewhat remote with limited food options and no vibrant neighborhood or shopping centers nearby.
Despite the less favorable location, some guests had no issues if their activities didn't center around downtown Delhi. The hotel is particularly convenient for those with friends or specific destinations in the proximity. Guests also regarded the ambiance and privacy of the hotel as positive aspects, providing a comfortable and tranquil retreat, albeit somewhat removed from the hustle and bustle of city life.
The Leela Ambience Convention Hotel in Delhi consistently receives praise for its breakfast offerings, described as very good with plenty of variety and options. Guests appreciate the generous, lavish spreads featuring both Indian and continental foods. Highlights such as freshly prepared eggless cakes and French toasts are particularly noted for their mouthwatering quality.
Service during breakfast is commendable with staff like Tarun, Pankat and Ashish Ji earning special mentions for their helpfulness and hospitality. The ambiance is equally impressive with neatly arranged and well-managed spaces contributing to a pleasant dining experience. The breakfast buffet, featuring a rich selection and fresh preparations, is often cited as one of the standout aspects of guests' stays.
While the breakfast receives generally high marks, some guests feel that it could benefit from more continental and European options, as well as a better variety of fresh juices and non-veg items. Instances of slow service and occasional cold food have been noted, suggesting room for improvement to meet the hotel's high standards fully.
Overall, the breakfast at The Leela Ambience Convention Hotel Delhi is well-received for its variety, quality and excellent staff service, making it a strong component of an enjoyable stay.
Dining at The Leela Ambience Convention Hotel Delhi offers a mix of exquisite experiences and areas that could use some improvement. Many guests rave about the expansive breakfast and dinner buffets, describing them as some of the best they've ever tried with a wide variety of choices. The staff is frequently commended for their courteous and attentive service, enhancing the overall dining experience.
The ambiance is beautiful with neatly arranged settings that provide plenty of choices for breakfast, lunch and dinner. Those who opted for à la carte dining found the food to be excellent and the specific mention of dishes like Butter Chicken highlights the quality of the Indian cuisine available. Snacks at the Club in the evenings and tasty food between 6 and 8 pm also received positive mentions.
However, the dinner buffet has received mixed reviews. Some guests felt it was fantastic and praised the wide spread, while others were disappointed with the limited options, particularly for vegetarians and the quality of desserts. Certain reviews noted that the dinner buffet wasn't varied enough and not up to the mark with a few guests suggesting improvements in the Indian dishes offered.
Overall, the hotel's dining services include a mix of buffet and à la carte options and while some guests found the in-room dining food to be average and not worth the price, dining in the hotel restaurants generally received high praise. The courteous and attentive staff, combined with an expansive breakfast and solid Indian cuisine, make dining at The Leela Ambience Convention Hotel Delhi a mostly positive experience, though there's room for improvement in certain areas to meet diverse guest expectations.
The Leela Ambience Convention Hotel in Delhi generally receives high praise for its spacious and clean rooms with tastefully decorated interiors and luxurious details. Many reviews highlight the comfort, modernity and cleanliness of the rooms, along with excellent room amenities such as well-laid-out furniture, plush bedding and marble bathrooms. Guests appreciate the ample space, beautiful views and efficient service provided by the staff.
The rooms are described as very comfortable, featuring large beds, bathtubs and well-equipped facilities, including mini-fridges and strong showers. The ambiance of the hotel is often noted as amazing with room designs that ensure a cozy and inviting stay. Even though a few reviews point out minor issues like occasional maintenance problems or cleanliness lapses, most guests found the rooms delightful, well-maintained and highly satisfactory.
Additional praise is given to amenities such as balconies in some of the rooms, a variety of pillow options and the general upscale feel of the property. While some guests encountered minor drawbacks like a lack of beverages in the mini-fridge or isolated cleanliness issues, these were generally addressed promptly by the hotel staff. Overall, the rooms at The Leela Ambience Convention Hotel Delhi come across as a highlight for many guests, offering a blend of comfort, style and modern luxury.
The beds at The Leela Ambience Convention Hotel Delhi receive high praise from numerous guests for their remarkable comfort and quality. Many visitors highlight that the beds are very comfortable with some describing them as extraordinary and the most comfortable they have ever experienced. The beds are not only large but also come with clean and neat bed covers, ensuring a good night's sleep. The pillows, while generally comfortable, received mixed feedback; some guests found them soft and comfy, while others noted issues with pillow smell and comfort. A few reviews mentioned specific concerns such as beds being too soft, leading to a backache or twin beds being conjoined, which some found inconvenient. Despite these minor critiques, the spacious and comfortable beds, along with the premium bedding, contribute significantly to a positive stay at the hotel.
The Leela Ambience Convention Hotel in Delhi is widely praised for its exceptional cleanliness and hygiene. Guests frequently highlight the pristine condition of both the rooms and the bathrooms, often describing them as very clean, well-equipped and up to the mark in terms of maintenance. Many visitors appreciate the upscale and spacious nature of both private and public spaces, emphasizing that every corner of the hotel, from the corridors to the entrance, smells pleasant and is well-maintained.
The property is described as spotlessly clean with staff diligently ensuring that the cleanliness standards are upheld throughout. The hotel is noted for its clean linen, neat and organized rooms, as well as clean facilities and amenities. Some reviews mention specific elements like the clean and impressive toiletries in the bathrooms and the nicely equipped rooms with comfortable furniture. The hotel's overall environment, including the lobbies and reception area, is also maintained to high standards, reflecting a general commitment to cleanliness.
However, a few reviews note areas for improvement, such as better ventilation in the bathrooms and isolated incidents of inadequate cleaning. Despite these minor critiques, the consensus among guests is that The Leela Ambience Convention Hotel offers a clean, hygienic and comfortable stay.
The Leela Ambience Convention Hotel in Delhi boasts a commendable reputation for its hospitality, largely due to its exceptional staff. Guests frequently describe the staff as friendly, professional and incredibly attentive. Personalized care is a recurring theme in the reviews, noted by how staff members like Miss Reema, Anvi and Anmol went above and beyond to cater to guests' requests, airport pickups and room preferences.
Guests appreciated the warm welcome and courteous service at various hotel sections, including the restaurants, where staff like Chef Himanshu and Sandeep from Dill32 received special mentions for their attentiveness. The overall ambiance was elevated by the meticulous hospitality displayed by employees, from the front desk to housekeeping. Particularly highlighted were individuals like Vashi, Pankaj and Nirmal, who made guests feel at home with their considerate and friendly demeanor.
Despite a few scattered mentions of less favorable interactions, the overwhelming sentiment is one of satisfaction with the staff's professionalism and dedication. The management and personnel were often acknowledged for their helpfulness and efficiency, contributing significantly to the pleasant and personalized experiences of the guests.
The hotel's commitment to excellent service, evident in the smooth check-in and check-out processes and the consistent, warm interaction across various departments, reflects a well-trained team that ensures a high standard of hospitality. Guests frequently left with a sense of being highly valued, which underscores the hotel's commitment to outstanding customer service.
The Leela Ambience Convention Hotel in Delhi provides excellent Wi-Fi services that guests have praised highly. Reviewers noted the wireless internet to be good with a stable connection and consistent connectivity. The setup and configuration of the Wi-Fi are smooth and trouble-free, making access convenient for all users. Guests enjoyed the performance, describing it as high quality with no reported downtime, ensuring reliable coverage throughout their stay. The internet, available for free, allows for liberal download speeds and hassle-free browsing, contributing to an overall satisfying experience.
The Leela Ambience Convention Hotel Delhi offers a top-tier spa experience that is highly regarded by its guests. Visitors speak highly of the great spa offerings, which include rejuvenating treatments like Ayurvedic massages and enjoyable facials. The spa rooms are consistently praised for being clean, spacious and well-maintained, enhancing the overall experience. The modern and secure facilities allow for a comfortable and relaxing visit with some guests particularly enjoying the free access to the sauna. Guests have had uplifting and spectacular massage sessions, reflecting the quality and excellence of the services provided. The spa is considered a must-visit for those staying at the hotel, ensuring a therapeutic and luxurious escape.
The pool at The Leela Ambience Convention Hotel Delhi has received mixed reviews from guests. Visitors consistently praise the good facilities, noting that the pool area is very clean and features an enjoyable poolside bar. The pool itself is described as perfect with a view, offering a wonderful destination to relax and unwind. Guests also appreciate that the pool is non-overcrowded and peaceful, making it an ideal spot to escape the hustle and bustle.
However, several guests noted significant drawbacks, particularly regarding the water temperature. Many found the pool water to be extremely cold with some even calling it ice-cold and impossible to swim in. This issue is exacerbated by the fact that the pool is situated on the north side, often in the shade, which further contributes to the chilly conditions. Additionally, the pool was sometimes closed and limited in terms of seating with very few lounge chairs available. Despite these challenges, those who braved the cold enjoyed their time and spoke highly of the relaxing and luxurious ambiance.
The Leela Ambience Convention Hotel Delhi offers a commendable parking experience for its guests. Valet service is noted to be very good, providing an added layer of convenience. The hotel features ample parking space, ensuring that guests rarely encounter issues finding a spot. The parking arrangement is described as smooth and convenient with a secure and safe parking lot. While there is no option for self-parking, the available valet service appears to be efficient and well-managed. Guests should feel confident about the safety and availability of the parking facilities at the hotel.
The Leela Ambience Convention Hotel Delhi offers spacious rooms, making it ideal for family vacations. Families can enjoy a variety of good facilities and the hotel caters well to younger guests with child-friendly rooms and family suites. Parents appreciate the reliable babysitting services available. Despite some confusion about the kids play area, the overall family-friendly environment ensures that the entire family can enjoy their stay. Special occasions such as anniversaries and birthdays are well-celebrated at the hotel, providing memorable experiences for all ages.
The Leela Ambience Convention Hotel Delhi is frequently praised for its genuine five-star status, particularly in aspects of service and hospitality quality. The hotel consistently meets and often exceeds the expectations of a five-star experience. Guests laud the top-notch amenities and luxury accommodations that perfectly align with the standards set by quintessential five-star properties. Cleanliness and a well-maintained environment are also noted as matching the criteria one would expect from such a high-caliber hotel. Despite a few mentions of unresponsive staff and the occasional discordant note about the on-site restaurant not fully embodying the five-star spirit, the overall sentiment suggests that the hotel offers a comprehensive five-star experience complete with all the luxury and services one would anticipate from a prominent five-star hotel chain.
The Leela Ambience Convention Hotel Delhi stands out as a preferred choice for business travelers thanks to its impressive array of facilities and services tailored for corporate needs. This five-star business hotel offers substantial space for business events, making it suitable for hosting meetings and conferences. The business center and meeting rooms are highly regarded, providing an environment conducive to productivity. Guests commend the smooth, always-on WiFi with no interruptions, which is crucial for maintaining seamless communication. The clean and approachable rooms, along with a super comfortable bed, ensure a restful stay. Food options and other amenities like the pool are easily accessible and explained in detail. Overall, reasonable pricing and convenience make this hotel an excellent option for business travelers.
The Leela Ambience Convention Hotel in Delhi showcases a blend of accessibility and convenience that makes it a favorable choice for guests with disabilities. Though the hotel is situated a bit far from the city center, its proximity to public transport and a nearby mall offsets this minor inconvenience. The location overall can be described as fine.
The hotel structure is designed with inclusivity in mind, offering elevator access and wheelchair-accessible rooms. The lighting systems and controls are also easily accessible, ensuring that all guests can comfortably navigate their accommodations. Additionally, the hotel accommodates early check-ins, adding a level of flexibility to guests' stays.
Overall, this establishment proves to be a considerate option for travelers seeking a handicap-friendly environment in Delhi.
The outdoor pool at The Leela Ambience Convention Hotel Delhi has received mixed feedback from guests. While some praised the pool area as being nice and appreciated the relaxing and clean poolside environment, others expressed disappointment over certain aspects. One recurring issue was the pool closure, which several guests noted. Additionally, some reviews mentioned the lack of heating in the outdoor pool and its limited sun exposure as areas needing improvement. Despite these concerns, the commendations for the clean and relaxing ambiance at the pool area highlight its potential as an attractive feature of the hotel.
The Leela Ambience Convention Hotel Delhi offers a truly luxurious experience, evident from its elegant ambiance and premium facilities. The hotel is beautifully decorated with flowers, creating a visually stunning environment. Guests can expect luxurious accommodations with spacious rooms and high-end amenities that meet high standards. The opulent decor and lavish surroundings contribute to the overall feel of luxury, giving the impression of staying in a 7-star establishment. Fine dining and premium property features ensure a beautiful and superbly luxurious stay that delivers excellent value for money. The meticulous attention to luxury details and the clean, beautifully maintained premises ensure a memorable and extravagant hotel experience.
The Leela Ambience Convention Hotel Delhi offers a truly romantic experience, perfect for celebrating special occasions like anniversaries and Valentine's Day. Guests enjoy lovely decor that adds a special touch to their celebrations and are often treated to thoughtful gestures such as bouquets and chocolate cakes. The intimate ambience and romantic packages available contribute to an ideal setting for couples. The hotel's cocktail hour, upgraded romantic suites and couple's massage are highlights that make the stay even more special. Exceptional hospitality also ensures that guests feel very comfortable and well taken care of during their romantic getaways.
Location Show Map
Location
Travelers frequently noted that the distance from both the airport and central Delhi makes for a less than convenient commute. The hotel is not close to a metro station either, adding another layer of travel time for those relying on public transportation. Additionally, the surrounding area has been characterized as dusty and somewhat remote with limited food options and no vibrant neighborhood or shopping centers nearby.
Despite the less favorable location, some guests had no issues if their activities didn't center around downtown Delhi. The hotel is particularly convenient for those with friends or specific destinations in the proximity. Guests also regarded the ambiance and privacy of the hotel as positive aspects, providing a comfortable and tranquil retreat, albeit somewhat removed from the hustle and bustle of city life.
Breakfast
Service during breakfast is commendable with staff like Tarun, Pankat and Ashish Ji earning special mentions for their helpfulness and hospitality. The ambiance is equally impressive with neatly arranged and well-managed spaces contributing to a pleasant dining experience. The breakfast buffet, featuring a rich selection and fresh preparations, is often cited as one of the standout aspects of guests' stays.
While the breakfast receives generally high marks, some guests feel that it could benefit from more continental and European options, as well as a better variety of fresh juices and non-veg items. Instances of slow service and occasional cold food have been noted, suggesting room for improvement to meet the hotel's high standards fully.
Overall, the breakfast at The Leela Ambience Convention Hotel Delhi is well-received for its variety, quality and excellent staff service, making it a strong component of an enjoyable stay.
Dinner
The ambiance is beautiful with neatly arranged settings that provide plenty of choices for breakfast, lunch and dinner. Those who opted for à la carte dining found the food to be excellent and the specific mention of dishes like Butter Chicken highlights the quality of the Indian cuisine available. Snacks at the Club in the evenings and tasty food between 6 and 8 pm also received positive mentions.
However, the dinner buffet has received mixed reviews. Some guests felt it was fantastic and praised the wide spread, while others were disappointed with the limited options, particularly for vegetarians and the quality of desserts. Certain reviews noted that the dinner buffet wasn't varied enough and not up to the mark with a few guests suggesting improvements in the Indian dishes offered.
Overall, the hotel's dining services include a mix of buffet and à la carte options and while some guests found the in-room dining food to be average and not worth the price, dining in the hotel restaurants generally received high praise. The courteous and attentive staff, combined with an expansive breakfast and solid Indian cuisine, make dining at The Leela Ambience Convention Hotel Delhi a mostly positive experience, though there's room for improvement in certain areas to meet diverse guest expectations.
Rooms
The rooms are described as very comfortable, featuring large beds, bathtubs and well-equipped facilities, including mini-fridges and strong showers. The ambiance of the hotel is often noted as amazing with room designs that ensure a cozy and inviting stay. Even though a few reviews point out minor issues like occasional maintenance problems or cleanliness lapses, most guests found the rooms delightful, well-maintained and highly satisfactory.
Additional praise is given to amenities such as balconies in some of the rooms, a variety of pillow options and the general upscale feel of the property. While some guests encountered minor drawbacks like a lack of beverages in the mini-fridge or isolated cleanliness issues, these were generally addressed promptly by the hotel staff. Overall, the rooms at The Leela Ambience Convention Hotel Delhi come across as a highlight for many guests, offering a blend of comfort, style and modern luxury.
Beds
Cleanliness
The property is described as spotlessly clean with staff diligently ensuring that the cleanliness standards are upheld throughout. The hotel is noted for its clean linen, neat and organized rooms, as well as clean facilities and amenities. Some reviews mention specific elements like the clean and impressive toiletries in the bathrooms and the nicely equipped rooms with comfortable furniture. The hotel's overall environment, including the lobbies and reception area, is also maintained to high standards, reflecting a general commitment to cleanliness.
However, a few reviews note areas for improvement, such as better ventilation in the bathrooms and isolated incidents of inadequate cleaning. Despite these minor critiques, the consensus among guests is that The Leela Ambience Convention Hotel offers a clean, hygienic and comfortable stay.
Staff
Guests appreciated the warm welcome and courteous service at various hotel sections, including the restaurants, where staff like Chef Himanshu and Sandeep from Dill32 received special mentions for their attentiveness. The overall ambiance was elevated by the meticulous hospitality displayed by employees, from the front desk to housekeeping. Particularly highlighted were individuals like Vashi, Pankaj and Nirmal, who made guests feel at home with their considerate and friendly demeanor.
Despite a few scattered mentions of less favorable interactions, the overwhelming sentiment is one of satisfaction with the staff's professionalism and dedication. The management and personnel were often acknowledged for their helpfulness and efficiency, contributing significantly to the pleasant and personalized experiences of the guests.
The hotel's commitment to excellent service, evident in the smooth check-in and check-out processes and the consistent, warm interaction across various departments, reflects a well-trained team that ensures a high standard of hospitality. Guests frequently left with a sense of being highly valued, which underscores the hotel's commitment to outstanding customer service.
Wi-Fi
Spa
Pool
However, several guests noted significant drawbacks, particularly regarding the water temperature. Many found the pool water to be extremely cold with some even calling it ice-cold and impossible to swim in. This issue is exacerbated by the fact that the pool is situated on the north side, often in the shade, which further contributes to the chilly conditions. Additionally, the pool was sometimes closed and limited in terms of seating with very few lounge chairs available. Despite these challenges, those who braved the cold enjoyed their time and spoke highly of the relaxing and luxurious ambiance.
Parking
Family
5 Star
Business
Accessible
The hotel structure is designed with inclusivity in mind, offering elevator access and wheelchair-accessible rooms. The lighting systems and controls are also easily accessible, ensuring that all guests can comfortably navigate their accommodations. Additionally, the hotel accommodates early check-ins, adding a level of flexibility to guests' stays.
Overall, this establishment proves to be a considerate option for travelers seeking a handicap-friendly environment in Delhi.
Outdoor Pool
Luxury
Romantic
Yes, The Leela Ambience Convention Hotel Delhi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Leela Ambience Convention Hotel Delhi.
No, The Leela Ambience Convention Hotel Delhi doesn't allow dogs.
Yes, parking facilities are available at The Leela Ambience Convention Hotel Delhi.
Yes, The Leela Ambience Convention Hotel Delhi has a gym.
Location Show Map
More Options
