The Holiday Inn Auburn-Finger Lakes Region by IHG provides a generally positive experience for travelers seeking a convenient, comfortable, and welcoming stay. The hotel's prime location is one of its standout features, offering ease of access to various attractions and events around the Auburn-Finger Lakes area. Visitors often appreciate the abundance of destinations within walking distance, bolstering the value of staying here. Complementing this is the consistently praised breakfast, which is highlighted for its quality, generous portions, and accommodating service, proving to be a standout aspect that enhances the overall stay.
Guests express satisfaction with the clean and modern rooms, which are well-maintained and thoughtfully laid out, including conveniences such as mini fridges. While some minor maintenance issues are noted, they are overshadowed by the comfort and size of the rooms, making them among the nicest compared to other stays. Cleanliness throughout the hotel receives favorable feedback, with many guests appreciating the fresh and tidy environment, contributing to a sense of safety and comfort. Any specific issues mentioned are largely atypical, maintaining an overall impression of cleanliness and comfort complemented by friendly and attentive staff.
The hotel's staff are particularly commended for their friendliness and helpfulness, enhancing the guest experience with their accommodating service. The outgoing and polite nature of the staff, including exceptional service from the evening attendant, ensures a welcoming and responsive atmosphere that leaves guests feeling valued. The indoor pool, situated in an open and pleasant space, is another highlight, especially appreciated by families. It offers a relaxing environment for swimming and unwinding, contributing positively to the guest experience. Although occasional disruptions occur, they are rare and do not detract significantly from the overall enjoyment of the facility. Altogether, the Holiday Inn Auburn-Finger Lakes Region is a recommended choice, offering a harmonious blend of convenience, service, and amenities.
The Lux Hotel & Conference Center, an Ascend Collection Hotel, receives high praise for several key aspects that contribute to an enjoyable stay. The hotel boasts a commendable location, centrally situated between the Finger Lakes, which provides guests with easy access to local attractions such as wineries, a casino, and shopping outlets. Its proximity to important destinations like the Geneva hospital enhances its appeal, offering not only accessibility but also reasonable pricing, enriching the travel experience for many visitors.
Breakfast at The Lux Hotel is generally well-received, with many guests appreciating the complimentary offerings and variety, including eggs, sausage, and cereals. The attentive staff ensures timely replenishment, crafting a positive start to the day for guests. While some feel the breakfast could benefit from more variety, the overall selection is satisfying, contributing positively to the overall guest experience.
The rooms at The Lux Hotel are newly remodeled, providing a modern and updated atmosphere. Guests frequently praise the spaciousness, cleanliness, and comfortable beds, which contribute to a restful stay. Although some challenges, such as smoke odors and occasional dampness, have been noted, the environment remains well-maintained at a reasonable price, appealing to guests who prioritize a comfortable and clean accommodation.
Cleanliness is a consistent strength of the hotel, with many guests remarking on the tidy and well-kept facilities. While certain areas could benefit from closer attention, such as instances of rust stains and musty smells, the emphasis on hygiene leaves a positive impression for most visitors.
The welcoming and accommodating staff further enhance the guest experience at The Lux Hotel. Team members, including Meghan, are praised for their friendly demeanor and proactive approach to ensuring guests have a satisfactory stay, even amidst renovations. Despite minor elements of etiquette needing improvement, the staff's warmth and attention contribute significantly to the hospitality experience.
Finally, the beds at The Lux Hotel are widely recognized for their comfort, offering a peaceful retreat in quiet rooms. They are often described as plush and comfy, although preferences vary slightly among guests. The hotel also accommodates pets, creating a welcoming environment for all travelers.
In summary, The Lux Hotel & Conference Center, an Ascend Collection Hotel, provides a well-rounded experience characterized by a prime location, satisfying breakfast, clean and spacious rooms, accommodating staff, and comfortable sleeping arrangements, making it a favorable choice for guests visiting the Finger Lakes region.
The Embassy Suites By Hilton Syracuse Destiny USA enjoys a prime location in the heart of Syracuse, ideally positioned close to the Destiny USA mall. Guests frequently praise the convenient direct overhead pedestrian bridge connecting the hotel to this vast shopping and entertainment hub. The hotel's central placement near the main road and train station adds to its accessibility, making it an excellent base for exploring downtown attractions, university events and concert venues. Despite one mention of being in a parking lot next to the mall, the consensus remains favorable regarding its strategic location.
Guests consistently commend the hotel's complimentary breakfast, highlighting the quality and breadth of options, including custom-made omelets and a variety of non-pork items. The friendly breakfast staff with special mentions of team members like Tommy, add to the positive experience. While a few guests found the breakfast selection limited, the overall sentiment is that it exceeds standard hotel offerings.
Dinner at the hotel receives mixed reviews. The food and restaurant service are frequently appreciated with the complimentary evening drinks being a noted highlight. However, some guests encountered issues with phone communication, occasionally opting to dine at the mall.
The rooms are generally praised for their spaciousness, cleanliness and comfort. Guests especially enjoy the beautiful views from the king suites and the practicality of amenities like kitchenettes. However, some reported minor issues such as odd smells, temperature control problems and occasional noise disturbances. Overall, the rooms are considered comfortable and convenient.
The hotel impresses with its high cleanliness standards, frequently highlighted in guest reviews. Both rooms and common areas are described as very clean and well-maintained. The pool area also receives positive comments for cleanliness, although the pool's small size and occasional overcrowding are noted concerns.
Staff interactions are overwhelmingly positive with guests often describing them as friendly, helpful and accommodating. The team’s welcoming nature and dedication to guest satisfaction significantly enhance the overall experience.
Families find the hotel particularly accommodating, appreciating the spacious rooms and kid-friendly atmosphere. The indoor pool is a favorite among children and the hotel's proximity to the mall adds convenience. Despite occasional disturbances from non-guests, the hotel maintains a generally positive environment for family vacations.
The comfort of the beds receives favorable feedback with many guests finding them exceptionally comfortable compared to other locations. Some minor issues were noted with bedding quality, but the overall consensus is positive regarding bed comfort.
In summary, Embassy Suites By Hilton Syracuse Destiny USA offers a favorable experience for travelers with its excellent location, high-quality breakfast, clean facilities and accommodating staff. It stands out as a well-situated choice for those looking to explore Syracuse, attend events or enjoy retail therapy at the nearby mall.
Aloft Syracuse Inner Harbor is generally praised for its positive aspects, providing guests with a memorable experience. The hotel is situated near the harbor, offering convenient access to Destiny Mall and major venues, which positions it as a great choice for shopping and entertainment. Despite mixed feelings about its slightly isolated setting, the location is enhanced by spacious parking, nice harbor views, and nearby walking trails. The comfortable beds, pet-friendly policies, friendly staff, and welcoming amenities such as complimentary hot drinks and a cozy lounge area further add to the appeal.
Guests often commend the modern and clean rooms, which are spacious, well-appointed, and offer vibrant decor and furnishings that create a cheerful atmosphere. The rooms are frequently described as exceptionally clean and quiet, contributing to a restful stay. Efficient room layouts enhance the overall experience, while the hotel's bar and restaurant provide a charming spot to unwind.
Exceptional service from the staff is another highlight, with many guests appreciating the friendly and accommodating team that goes the extra mile, particularly during events such as Syracuse's graduation. Complimentary snacks and water offered during such occasions reflect the hotel's commitment to hospitality.
While breakfast is generally enjoyed when available, it is not included in the standard offering, leading to mixed reviews. However, the occasional brilliant breakfast experience is still appreciated by guests. The comfort of the beds, often described as super comfortable and spacious, stands out as a significant contributor to an overall restful stay.
Though there are occasional mentions of room allocation issues, cleaning inconsistencies, and requests for improved customer service training, these are minor compared to the overwhelming positive reviews. Aloft Syracuse Inner Harbor stands out as a stylish, modern, and clean hotel that offers a comfortable and welcoming environment for travelers.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around New Hope