Holiday Inn Express New Orleans Downtown by IHG
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Summary of reviewsLocated centrally in New Orleans, Holiday Inn Express New Orleans Downtown by IHG provides guests with convenient access to key attractions like Bourbon Street and the French Quarter. Its strategic placement ensures tranquility away from the noise while keeping essential sites, restaurants, bars and shopping areas within walking distance, making it a practical choice for both leisure and business travelers.
The hotel’s complimentary breakfast receives high marks from guests. The extensive and varied selection, featuring items like pancakes and daily cinnamon rolls, leaves a lasting impression. The breakfast area is well-maintained and positive experiences with the service staff add to the enjoyment, though there are occasional calls for more fresh and plant-based options.
Regarding rooms, guests find them generally spacious, comfortable and well-equipped with modern amenities such as microwaves, refrigerators and safes. Cleanliness is notably praised with most rooms described as spotless. However, room sizes can vary greatly with some guests noting cramped conditions and occasional issues with cleanliness and maintenance.
Cleanliness extends beyond the rooms to the entire property, including facilities and the lobby, which are kept inviting. While some areas, such as carpets and occasional housekeeping lapses, need improvement, the overall standard is good, supported by friendly and professional staff.
The hotel staff earns acclaim for their friendliness, professionalism and helpfulness, particularly the general manager. Though there are occasional reports of unprofessional behavior, the majority of guest interactions are positive, enhancing the overall pleasant experience.
WiFi at the hotel is a mixed bag; while some guests experience reliable connectivity, others face slow speeds and spotty connections. Nevertheless, the availability of free WiFi in all rooms is a valuable addition.
Facilities such as the gym and pool contribute to the stay in a positive way. The gym, although small, is clean and well-equipped. The outdoor pool, though compact, is described as clean and refreshing, despite occasional complaints about temperature and the availability of towels.
Parking at the hotel is convenient and secure but can be a sticking point due to the $34 per night fee considered high by many guests. Some also mention limited parking spaces and surprise charges. Nonetheless, the hotel's location compensates, making most attractions easily walkable, reducing the need for driving.
The beds receive mixed reviews; while many guests find them comfortable and conducive to a good night's sleep, others consider them too hard or firm. The variability suggests differing expectations and experiences around bedding comfort.
The hotel maintains a reliable three-star standard, offering solid value especially for discount-savvy travelers. Despite minor signs of aging, it meets expectations for a three-star property and is a commendable option for budget-conscious visitors.
Lastly, the hotel excels in accessibility, providing well-thought-out features for guests with disabilities, including grab bars in showers and accessible public transportation options. These considerations are highly praised, ensuring a comfortable and safe stay for all guests.
Categories
The hotel’s complimentary breakfast receives high marks from guests. The extensive and varied selection, featuring items like pancakes and daily cinnamon rolls, leaves a lasting impression. The breakfast area is well-maintained and positive experiences with the service staff add to the enjoyment, though there are occasional calls for more fresh and plant-based options.
Regarding rooms, guests find them generally spacious, comfortable and well-equipped with modern amenities such as microwaves, refrigerators and safes. Cleanliness is notably praised with most rooms described as spotless. However, room sizes can vary greatly with some guests noting cramped conditions and occasional issues with cleanliness and maintenance.
Cleanliness extends beyond the rooms to the entire property, including facilities and the lobby, which are kept inviting. While some areas, such as carpets and occasional housekeeping lapses, need improvement, the overall standard is good, supported by friendly and professional staff.
The hotel staff earns acclaim for their friendliness, professionalism and helpfulness, particularly the general manager. Though there are occasional reports of unprofessional behavior, the majority of guest interactions are positive, enhancing the overall pleasant experience.
WiFi at the hotel is a mixed bag; while some guests experience reliable connectivity, others face slow speeds and spotty connections. Nevertheless, the availability of free WiFi in all rooms is a valuable addition.
Facilities such as the gym and pool contribute to the stay in a positive way. The gym, although small, is clean and well-equipped. The outdoor pool, though compact, is described as clean and refreshing, despite occasional complaints about temperature and the availability of towels.
Parking at the hotel is convenient and secure but can be a sticking point due to the $34 per night fee considered high by many guests. Some also mention limited parking spaces and surprise charges. Nonetheless, the hotel's location compensates, making most attractions easily walkable, reducing the need for driving.
The beds receive mixed reviews; while many guests find them comfortable and conducive to a good night's sleep, others consider them too hard or firm. The variability suggests differing expectations and experiences around bedding comfort.
The hotel maintains a reliable three-star standard, offering solid value especially for discount-savvy travelers. Despite minor signs of aging, it meets expectations for a three-star property and is a commendable option for budget-conscious visitors.
Lastly, the hotel excels in accessibility, providing well-thought-out features for guests with disabilities, including grab bars in showers and accessible public transportation options. These considerations are highly praised, ensuring a comfortable and safe stay for all guests.
Hotel with Gym
Holiday Inn New Orleans - Downtown Superdome features a gym. It is suitable for travelers looking to stay active.
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Express New Orleans Downtown boasts an exceptional location that provides guests with convenient access to the city's main attractions. Positioned centrally, it allows for easy walking to iconic spots like Bourbon Street and the French Quarter, making it ideal for exploring the local nightlife and vibrant streets. The hotel is also in close proximity to public transportation, Canal Street and the Superdome, providing a strategic base for tourists. Guests appreciate the centrality, which offers tranquility away from the noise while still being within walking distance to major sites, restaurants, bars and shopping areas. This well-located hotel perfectly balances accessibility with comfort, making it a practical choice for both leisure and business travelers.
Holiday Inn Express New Orleans Downtown offers a breakfast experience that has generally received positive feedback from guests with many appreciating the complimentary breakfast included with their stay. Numerous comments highlight the variety and quality of the breakfast options, describing it as better than the standard fare found at similar American hotels. Guests widely praised the selection, referring to it as extensive and varied with items like pancakes and daily cinnamon rolls standing out.
The breakfast area is maintained well and the service provided by the staff, especially the general manager, has left a good impression on many. The breakfast is served hot and frequently replenished, though some guests note a lack of fresh items like yogurt or jam and mention that it could use more plant-based options.
While there are some mixed reviews with a few guests describing the breakfast as just okay or not up to their standards, the overwhelming consensus remains positive. The convenience and quality of the breakfast make it a highlight for many, ensuring that guests start their day on a good note.
Holiday Inn Express New Orleans Downtown offers a mix of room experiences as indicated by guest reviews. Many guests appreciate the rooms for being spacious and comfortable with large beds contributing to a restful stay. Cleanliness is frequently mentioned with rooms often described as spotless and well-maintained. Modern amenities like microwaves, refrigerators and safes are available in the rooms, making them convenient for travelers. The hotel is also well-located, providing easy access to local attractions.
However, several reviews note that room sizes can vary significantly with many comments about rooms being quite small and sometimes cramped, particularly for three people. Despite some rooms being large and spacious, others are described as tiny and inadequate. There are also mentions of rooms needing better cleaning and maintenance—issues like smelly rooms, outdated furniture and noisy air conditioning are pointed out. Some rooms were not serviced daily and there were occasional reports of cleanliness issues such as dust, debris and even sightings of baby roaches.
While some guests enjoyed a quiet and peaceful stay, others experienced noise disturbances and issues with room facilities. The functionality of the furniture and fixtures was generally praised, though there were occasional complaints about worn faucets and warped doors.
Overall, the Holiday Inn Express New Orleans Downtown offers a mix of comfortable, well-equipped rooms that meet the needs of many guests, although there are consistent remarks about room size and cleanliness that suggest there may be variability in the guest experience.
The beds at Holiday Inn Express New Orleans Downtown by IHG receive mixed reviews with significant emphasis on comfort. Many guests found the beds to be comfortable, noting that they had a good night's sleep and appreciated the bed and pillows. Descriptions such as very comfortable beds, comfortable sleeping and beds were comfy were frequently mentioned, indicating a positive experience for a substantial number of visitors.
However, there are also frequent mentions of discomfort. Some guests found the beds hard, overly firm or even likened to laying on a board, which detracted from their stay. Comments such as bed was uncomfortable, bed felt like laying with a board underneath and hard as rocks were noted multiple times.
Bed size varied with feedback pointing out that some beds were tiny or smaller than expected, whereas others mentioned large beds and one bed for three people. Cleanliness didn't seem to be an issue with several mentions of clean beds, clean bedding and beds were clean and well stocked.
Overall, while many guests appreciated comfortable beds, there is a notable number that found the beds too hard or uncomfortable, highlighting a range of experiences with the bedding at this hotel.
The 'Holiday Inn Express New Orleans Downtown by IHG' receives generally positive remarks about its cleanliness from guests. Many reviews highlight that rooms are very clean, well-maintained and comfortable, often described as spotless and immaculate. Daily cleaning service ensures fresh linens and clean towels, contributing to a pleasant stay. The property itself, including its sanitary facilities and lobby, are also kept clean and inviting.
However, some issues were noted, particularly with the soiled and stinky carpets in hallways and rooms and occasional lapses in housekeeping, suggesting areas of improvement. Moldy smells and worn shower faucets were among the few downsides mentioned. Despite these minor drawbacks, the hotel maintains a good standard of upkeep with clean and modern accommodations complimented by friendly and professional staff.
The staff at Holiday Inn Express New Orleans Downtown by IHG, generally earns high praise for their friendliness, professionalism and helpfulness. Guests frequently describe the staff as friendly, courteous and inviting, often highlighting their positive experiences with the front desk and breakfast staff. The general manager receives particular commendation for being professional, supportive and accommodating. Many guests noted that staff members are knowledgeable about the area and provide excellent directions, making their stay more convenient and enjoyable.
However, the reviews also reveal some inconsistencies. While many guests found the staff attentive and polite, a few reported encounters with rude and inattentive employees. Some feedback pointed out instances of unprofessionalism, particularly mentioning issues with housekeeping and nighttime reception staff. Despite these occasional negative experiences, the overall sentiment tends to lean towards a highly welcoming and helpful team, contributing significantly to a pleasant stay for most guests.
The WiFi at the Holiday Inn Express New Orleans Downtown presents a mixed experience. While some guests found the WiFi to be very good, reliable and working well within the rooms, others encountered issues such as slow speeds, spotty connections and general unreliability. Fortunately, free WiFi is available to all rooms, which adds value to the stay. Despite some inconsistencies, many guests reported satisfactory experiences with the hotel's WiFi overall.
The gym at Holiday Inn Express New Orleans Downtown offers a clean and well-equipped space for fitness enthusiasts. Despite its small size, it features basic yet adequate equipment to facilitate a good workout. Guests have found the fitness room to be a decent and functional option, contributing positively to their stay.
The pool at Holiday Inn Express New Orleans Downtown is a small, outdoor facility that guests frequently describe as clean and well-maintained. Though it may be compact, it offers a refreshing break and features a shaded area, making it an inviting spot even during sunny days. The outdoor setting adds to the charm, knowing the pool is consistently tidy. However, some guests noted the absence of towels and mentioned that the pool can be quite cold. Overall, despite its size, the pool provides a neat and pleasant experience for visitors.
The parking situation at the Holiday Inn Express New Orleans Downtown by IHG, has garnered mixed feedback from guests. On the positive side, many guests appreciated that parking was available and generally found it to be easy and secure. The hotel provides a large parking garage with ample spaces, although it’s important to note that availability can sometimes be limited and the parking lot can fill up quickly.
However, a significant downside highlighted by several reviews is the cost associated with parking. Many guests expressed concerns over the $34 per night fee, considering it to be quite high. Some reviews mention a lack of clear information about these charges beforehand, which led to unexpected additional costs during their stay. While the hotel offers secure and convenient parking, the fee—deemed expensive by many—remains a recurring point of criticism.
In summary, while parking at the hotel is described as convenient and secure, the cost can be a deterrent for some guests. Limited parking spaces at times and a high nightly fee were common themes, suggesting that potential visitors should budget for these extra expenses and possibly seek clarity on parking charges prior to arrival.
Located conveniently near Bourbon Street and other popular nightlife spots, Holiday Inn Express New Orleans Downtown offers guests the perfect mix of proximity and tranquility. The hotel is close enough to the vibrant Bourbon Street to enjoy the festivities, yet far enough to avoid the noise and mess often associated with it. Guests can experience jazz bars and other nightlife attractions within a short walk, making it an ideal spot for socializing and entertainment. The surrounding area is considered safe and quiet, ensuring a pleasant stay. While some guests noted occasional noise from a nearby bar or rooftop events, the hotel's central position is praised for its balance of liveliness and comfort.
Situated in the vibrant heart of New Orleans, the Holiday Inn Express Downtown, an IHG Hotel, offers a reliable three-star experience that aligns well with guests' expectations. As a good chain hotel, it represents solid value, especially for those utilizing discount codes. While the hotel's appearance shows signs of aging and could benefit from more maintenance, it remains a suitable option for those seeking affordability and convenience in a bustling city environment. Though some guests note the rooms are smaller than anticipated for a three-star property, the overall quality and service reflect its rating, rendering it a commendable choice for budget-conscious travelers.
Holiday Inn Express New Orleans Downtown, an IHG Hotel, stands out for its convenient accessibility features tailored to guests with disabilities. The hotel ensures that everything is easily reachable and its strategic location makes it close to numerous local attractions and amenities. Guests have noted the availability of accessible rooms, featuring grab bars in the shower, which add an extra layer of safety and comfort. The presence of a hallway light upon entering the room helps in navigating more efficiently. Public transportation is another highlight with good access to streetcars and other nearby transit options, making it easier for guests in wheelchairs to move around. Overall, the hotel is praised for its thoughtful accessibility considerations.
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Location
Breakfast
The breakfast area is maintained well and the service provided by the staff, especially the general manager, has left a good impression on many. The breakfast is served hot and frequently replenished, though some guests note a lack of fresh items like yogurt or jam and mention that it could use more plant-based options.
While there are some mixed reviews with a few guests describing the breakfast as just okay or not up to their standards, the overwhelming consensus remains positive. The convenience and quality of the breakfast make it a highlight for many, ensuring that guests start their day on a good note.
Rooms
However, several reviews note that room sizes can vary significantly with many comments about rooms being quite small and sometimes cramped, particularly for three people. Despite some rooms being large and spacious, others are described as tiny and inadequate. There are also mentions of rooms needing better cleaning and maintenance—issues like smelly rooms, outdated furniture and noisy air conditioning are pointed out. Some rooms were not serviced daily and there were occasional reports of cleanliness issues such as dust, debris and even sightings of baby roaches.
While some guests enjoyed a quiet and peaceful stay, others experienced noise disturbances and issues with room facilities. The functionality of the furniture and fixtures was generally praised, though there were occasional complaints about worn faucets and warped doors.
Overall, the Holiday Inn Express New Orleans Downtown offers a mix of comfortable, well-equipped rooms that meet the needs of many guests, although there are consistent remarks about room size and cleanliness that suggest there may be variability in the guest experience.
Beds
However, there are also frequent mentions of discomfort. Some guests found the beds hard, overly firm or even likened to laying on a board, which detracted from their stay. Comments such as bed was uncomfortable, bed felt like laying with a board underneath and hard as rocks were noted multiple times.
Bed size varied with feedback pointing out that some beds were tiny or smaller than expected, whereas others mentioned large beds and one bed for three people. Cleanliness didn't seem to be an issue with several mentions of clean beds, clean bedding and beds were clean and well stocked.
Overall, while many guests appreciated comfortable beds, there is a notable number that found the beds too hard or uncomfortable, highlighting a range of experiences with the bedding at this hotel.
Cleanliness
However, some issues were noted, particularly with the soiled and stinky carpets in hallways and rooms and occasional lapses in housekeeping, suggesting areas of improvement. Moldy smells and worn shower faucets were among the few downsides mentioned. Despite these minor drawbacks, the hotel maintains a good standard of upkeep with clean and modern accommodations complimented by friendly and professional staff.
Staff
However, the reviews also reveal some inconsistencies. While many guests found the staff attentive and polite, a few reported encounters with rude and inattentive employees. Some feedback pointed out instances of unprofessionalism, particularly mentioning issues with housekeeping and nighttime reception staff. Despite these occasional negative experiences, the overall sentiment tends to lean towards a highly welcoming and helpful team, contributing significantly to a pleasant stay for most guests.
Wi-Fi
Gym
Pool
Parking
However, a significant downside highlighted by several reviews is the cost associated with parking. Many guests expressed concerns over the $34 per night fee, considering it to be quite high. Some reviews mention a lack of clear information about these charges beforehand, which led to unexpected additional costs during their stay. While the hotel offers secure and convenient parking, the fee—deemed expensive by many—remains a recurring point of criticism.
In summary, while parking at the hotel is described as convenient and secure, the cost can be a deterrent for some guests. Limited parking spaces at times and a high nightly fee were common themes, suggesting that potential visitors should budget for these extra expenses and possibly seek clarity on parking charges prior to arrival.
Nightlife
3 Star
Accessible
Yes, Holiday Inn Express New Orleans Downtown by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express New Orleans Downtown by IHG.
No, Holiday Inn Express New Orleans Downtown by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express New Orleans Downtown by IHG.
Yes, Holiday Inn Express New Orleans Downtown by IHG has a gym.
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