Homewood Suites By Hilton New Orleans French Quarter
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Summary of reviewsHomewood Suites By Hilton New Orleans French Quarter is highly recommended for its exceptional location, nestled at the edge of the French Quarter. Guests appreciate the easy access to popular destinations like Bourbon Street, Canal Street and various restaurants and bars. The central location allows explorers to delve into New Orleans while enjoying tranquility away from the hustle and bustle, making it an excellent choice for families.
The breakfast experience receives mixed feedback. While many guests found the offerings to be delicious and nutritious, there were concerns about limited variety, repetitive menus and lack of options for dietary restrictions. The overall atmosphere was often enhanced by polite and courteous staff in the breakfast area.
The rooms are generally praised for their size, comfort and amenities like kitchenettes and microwaves, making them well-suited for families and groups. Cleanliness is frequently noted, though occasional issues with maintenance and the state of common areas like hallways and elevators are mentioned. The décor and modern touches contribute positively to the overall guest experience.
Staff interactions largely skew positive with many guests commending the friendliness and helpfulness of the team, especially the concierge and valet staff. There were isolated incidents of less favorable interactions, notably at the front desk and with housekeeping.
Complimentary Wi-Fi is appreciated, though experiences with speed and connectivity vary. The gym is favorably reviewed for being well-equipped and clean, catering effectively to fitness enthusiasts.
The pool area garners varied impressions; while its secure and spacious courtyard setting is often highlighted, concerns about cleanliness and maintenance are noted. The valet parking service is convenient but considered expensive by many guests with some experiencing sticker shock at checkout.
Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep, while others cite discomfort and maintenance issues. Complaints about the sofa beds and bedding configuration suggest areas for improvement.
Overall, Homewood Suites By Hilton New Orleans French Quarter offers good value for its location, comfort and amenities, reflecting its three-star rating suitably. It is a solid choice for both tourists and business travelers, though attention to certain areas could enhance the guest experience further.
Categories
The breakfast experience receives mixed feedback. While many guests found the offerings to be delicious and nutritious, there were concerns about limited variety, repetitive menus and lack of options for dietary restrictions. The overall atmosphere was often enhanced by polite and courteous staff in the breakfast area.
The rooms are generally praised for their size, comfort and amenities like kitchenettes and microwaves, making them well-suited for families and groups. Cleanliness is frequently noted, though occasional issues with maintenance and the state of common areas like hallways and elevators are mentioned. The décor and modern touches contribute positively to the overall guest experience.
Staff interactions largely skew positive with many guests commending the friendliness and helpfulness of the team, especially the concierge and valet staff. There were isolated incidents of less favorable interactions, notably at the front desk and with housekeeping.
Complimentary Wi-Fi is appreciated, though experiences with speed and connectivity vary. The gym is favorably reviewed for being well-equipped and clean, catering effectively to fitness enthusiasts.
The pool area garners varied impressions; while its secure and spacious courtyard setting is often highlighted, concerns about cleanliness and maintenance are noted. The valet parking service is convenient but considered expensive by many guests with some experiencing sticker shock at checkout.
Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep, while others cite discomfort and maintenance issues. Complaints about the sofa beds and bedding configuration suggest areas for improvement.
Overall, Homewood Suites By Hilton New Orleans French Quarter offers good value for its location, comfort and amenities, reflecting its three-star rating suitably. It is a solid choice for both tourists and business travelers, though attention to certain areas could enhance the guest experience further.
Hotel Taking Steps Towards Sustainability
This Homewood Suites hotel is part of the Hilton brand and benefits from the company's overarching commitment to sustainability.
Hotel with Parking
This hotel provides secured covered parking on-site, offering peace of mind for guests with vehicles. While it's valet only for a fee, the on-site and covered aspect is a strong advantage.
3-Star Hotel
This hotel is located in the French Quarter and offers suite-style accommodations with fully equipped kitchens and complimentary breakfast. It is well-suited for guests seeking a comfortable and convenient extended stay.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Homewood Suites By Hilton New Orleans French Quarter boasts a prime location, ideal for both leisure and exploration. Nestled at the edge of the vibrant French Quarter, it provides a perfect base for discovering all that New Orleans has to offer. The hotel's position is highly praised for being within walking distance to popular destinations like Bourbon Street, Canal Street and the riverfront. Many reviews highlight the convenience of being close to restaurants, bars and public transportation, making it easy to explore the Garden District via the St. Charles streetcar.
Guests appreciate the central location, which allows easy access to the main attractions while maintaining a degree of tranquility away from the hustle and bustle of nightlife. The proximity to the French Quarter attractions, combined with the hotel's peaceful environment, makes it an excellent choice for families and those looking for a quieter stay. Additionally, the convenience of nearby public transport offers easy accessibility to events like Jazz Fest.
The overall sentiment from reviews reflects satisfaction with the hotel's location, noting how it strikes a balance between being close to the action and providing a peaceful retreat. The generous size of the rooms and the suite, along with the convenience of a full kitchen, further add to the favorable experience. Overall, Homewood Suites By Hilton New Orleans French Quarter offers an excellent mix of location, comfort and accessibility, making it a highly recommended option for visitors.
The breakfast experience at Homewood Suites By Hilton New Orleans French Quarter receives mixed reviews from guests. While many guests found the breakfast to be good, very good or even excellent with some describing it as delicious, nutritious and hearty, others noted significant areas for improvement.
Positive feedback highlights a variety of hot and cold menu items, including some healthier options like tacos. The hot breakfast was often praised for its temperature and freshness. Guests appreciated the free breakfast service and the coffee with some delighting in a full buffet and extended breakfast menu featuring different offerings every day. The breakfast area was noted to be well managed by polite and courteous staff at times, contributing to an overall enjoyable dining experience.
However, negative feedback points to recurring issues such as limited variety, repetitive menus and the absence of alternative options for those with dietary restrictions, such as non-dairy milk. Complaints were also made about the food running out quickly, the breakfast not being warm enough and certain hot items like eggs and sausages being consistently dry or flavorless. It seems that the breakfast service was sometimes poorly managed with insufficient replenishment and a lack of variety particularly during peak hours.
In summary, while the breakfast at Homewood Suites By Hilton New Orleans French Quarter generally satisfies with an acceptable to very good range of offerings, there is clear room for improvement in variety, dietary accommodations and overall management.
The rooms at Homewood Suites By Hilton New Orleans French Quarter generally receive positive feedback from guests who appreciate their size, comfort and amenities. Many guests praised the rooms for being spacious, well-equipped and featuring conveniences like kitchenettes with refrigerators and microwaves. The suites, often described as large and comfortable, are suitable for relaxation and even for families or groups of up to six people due to their size and the inclusion of amenities such as dishwashers and sofa beds.
Cleanliness is another frequently mentioned positive aspect with numerous guests noting that their rooms were very clean or properly cleaned, although some reviews indicate occasional issues with dust or a lack of thorough cleaning in some areas. Modern and nicely decorated rooms added to the overall pleasant experience for many visitors.
However, not all feedback was positive. Some guests did encounter issues with room maintenance such as malfunctioning TVs, missing remote controls and outdated shower facilities. Additionally, there were scattered comments about unclean hallways, dirty carpets and a general need for room renovations. A few reviews mentioned specific problems like uncomfortable sofas, flat pillows and a lack of natural light in certain rooms.
Overall, despite some cleaning and maintenance deficiencies, the rooms are generally seen as good value for money, offering a spacious, comfortable and well-equipped environment for both short and extended stays.
The beds at Homewood Suites By Hilton New Orleans French Quarter receive mixed feedback from guests. On the positive side, many reviewers found the beds to be comfortable and conducive to a great night's sleep. Phrases like "bed was comfortable," "beds were very comfortable," and "super comfortable" suggest that many guests were pleased with the bed quality. Some even described their sleep experience as excellent.
However, the reviews also highlight several negative experiences. Issues ranged from the beds being uncomfortable with terms such as "horrible" and "very hard," to more specific problems like old and lumpy mattresses and beds that dip in the middle. Complaints about the sofa beds were common with numerous guests finding them uncomfortable and sometimes even unfit for use.
Additionally, there were concerns about the bedding configuration. Guests mentioned sheets that didn't fit properly and bedding that was scratchy or had an odd configuration, making it difficult to arrange and use comfortably. Cleanliness also appeared to be an issue for some with mentions of stained mattresses and bedding and even reports of bed bugs, although these were less frequent.
In summary, while many guests enjoyed a comfortable and restful sleep, others experienced significant issues that detracted from their stay. The feedback indicates that while the hotel excels in bed comfort for some, there are areas that could benefit from attention and improvement, particularly with sofa beds, bedding maintenance and cleanliness.
Homewood Suites By Hilton New Orleans French Quarter offers mixed experiences when it comes to cleanliness. Rooms are often praised for being very clean, spacious and well-organized, featuring small kitchens and living areas. Guests frequently noted that the rooms met or even exceeded their expectations in terms of cleanliness.
However, common areas like hallways and elevators did not fare as well. Hallways were often described as dirty with carpets in need of vacuuming or deep cleaning, marred by stained and sticky floors. The hotel's lobby and outside property did receive positive remarks for being clean.
Despite some positive feedback on housekeeping being professional and attentive, inconsistency in room cleaning was a recurrent issue. Some guests highlighted incidences of insufficient cleaning, missing linens and towels, mold in showers and unclean bathroom floors. Additionally, the cleaning staff was criticized by some guests for only doing the bare minimum.
In summary, while guest rooms at Homewood Suites By Hilton New Orleans French Quarter are typically clean and comfortable, common areas and the consistency of housekeeping services have room for improvement.
The staffing experience at Homewood Suites By Hilton New Orleans French Quarter is somewhat mixed, but overall, the consensus leans positive. Many guests found the staff to be friendly, helpful and professional. The concierge and valet staff, in particular, garnered praise for their helpfulness and knowledge. Specific individuals, like Dave the concierge and the day manager, were highlighted for their exceptional service. The front desk staff, while sometimes described as overwhelmed and occasionally rude, had instances of very accommodating and friendly behavior noted by several guests. Housekeeping received mixed feedback with some guests complimenting their efficiency and warmth, while others criticized their minimal efforts and communication barriers. Overall, repeat mentions of friendly, courteous and accommodating staff suggest a generally positive atmosphere facilitated by the hotel team.
Homewood Suites By Hilton New Orleans French Quarter offers complimentary Wi-Fi, which many guests found convenient and easy to use. There were positive remarks about the high-speed Wi-Fi being wonderful with some guests finding the internet worked perfectly and considering it very useful. However, the experience wasn't consistent for everyone. Some guests experienced slower speeds, occasional cutoffs and poor connections in specific areas. There were also a few reports of unstable or completely unavailable Wi-Fi at times. Overall, while the complimentary Wi-Fi is a useful feature for many, the reliability and speed appear to vary.
The gym at Homewood Suites By Hilton New Orleans French Quarter receives generally positive feedback from guests. Visitors describe the facility as excellent, well-equipped and nicely furnished. The gym is noted for being clean and up-to-standard with some even highlighting its immaculate condition. Guests seem satisfied with the workout area, often referring to it as very nice or good. Overall, the gym is considered to provide good services and facilities with a decent and comparatively good setup for fitness enthusiasts.
Visitors have had mixed impressions about the pool at Homewood Suites By Hilton New Orleans French Quarter. Many found the pool area enjoyable and appreciated the secure access and spacious courtyard setting. Guests noted that the pool, although small and shallow, was set in a pleasant environment with a nice view. Some reviews praised the pool area as well-maintained and appreciated the addition of a pool table area nearby.
However, several reviewers pointed out concerns regarding cleanliness and maintenance with some mentioning the water appeared green and the pool was occasionally filthy and not cleaned. The pool is described as unheated and surrounded by windows, but instances of a lack of pool towels and a sterile atmosphere were highlighted as drawbacks. Noise around the pool area was mentioned as a minor issue by a few guests.
In summary, the pool's size and cleanliness seem to be the main points of contention, but its accessible and secure setting along with a spacious and pleasant pool area received favorable comments.
Guests at Homewood Suites By Hilton New Orleans French Quarter have found the parking situation to be a mixed experience. Despite the convenience and security offered by the valet parking service, the cost has been a common concern. Many guests noted that the daily rates, ranging from $42 to $65, are quite steep, especially for extended stays. Some reviews mentioned that these high fees were not clearly communicated at the time of booking, causing some surprise upon checkout. While the valet staff were generally praised for their quick and attentive service, a few guests felt that the parking options were limited and somewhat tricky to navigate. Overall, while the location and the convenience of the valet service are appreciated, the high parking costs could be a drawback for some travelers.
Homewood Suites By Hilton New Orleans French Quarter is positioned conveniently near the French Quarter, offering a practical and reasonably priced accommodation option. While some guests felt that the quality and services did not quite meet their expectations for a three-star hotel, others found it to be a decent and good enough stay for its category. The check-in process is noted for being easy and smooth, enhancing the overall experience despite some discrepancies in quality standards. Overall, the hotel reflects its three-star rating with a balance of value and satisfactory amenities.
Homewood Suites By Hilton New Orleans French Quarter offers a range of facilities and services that cater well to business travelers. The hotel features useful business meeting rooms and a comfortable business area, making it an ideal choice for those in town for work. Guests have reported having a pleasant business stay, aided by the good service and friendly concierge staff. Despite being on the pricey side, the hotel’s location is convenient, being close to various activities, which adds to its appeal. Overall, it proves to be a solid option for business travel, even with occasional room mishaps.
Homewood Suites By Hilton New Orleans French Quarter offers commendable accessibility features for guests with disabilities. The hotel is equipped with ramps, ensuring smooth mobility throughout the premises. Handicap accessible rooms are available and have been described as useful and in good condition. Guests appreciated the ease of access to the French Quarter, enhancing the convenience for those with mobility challenges. Additionally, the rooms are noted for their cleanliness and the staff provides proper check-out explanations, contributing to a positive overall experience for guests requiring accessible accommodations.
Homewood Suites By Hilton New Orleans French Quarter offers an outdoor pool that generally receives positive feedback from guests, despite some noting its small size. The pool, situated in a courtyard area, is described as a nice and good spot for relaxation. With a pool view available from certain areas, it provides a lovely setting. There is a pool table nearby, enhancing the friendly and social atmosphere. While some reviews mentioned the pool being shallow and concerns about cleanliness, many guests still appreciated the feature as a pleasant addition to their stay.
Homewood Suites By Hilton New Orleans French Quarter has received positive feedback from honeymooners. Guests very much enjoyed their honeymoon stay, finding the ambiance suitable for couples. The beautifully decorated honeymoon room stood out with many mentioning it made their stay memorable. Despite a room mishap for one guest, the hotel's good location added to the overall satisfaction. This hotel comes highly recommended for those planning a honeymoon or a vacation trip.
Homewood Suites By Hilton New Orleans French Quarter offers a pet-friendly atmosphere with accommodating facilities for guests traveling with dogs. The hotel features designated dog areas, including a separate kennel and maintains a generally dog-friendly environment. Conveniently located with nearby dog-friendly areas, it provides a comfortable stay for both guests and their furry companions. However, some reviews indicate issues such as unsatisfactory cleanliness in pet areas with markings and droppings noted on the premises. Despite these concerns, the courteous valet staff enhances the overall experience for dog owners.
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Location
Guests appreciate the central location, which allows easy access to the main attractions while maintaining a degree of tranquility away from the hustle and bustle of nightlife. The proximity to the French Quarter attractions, combined with the hotel's peaceful environment, makes it an excellent choice for families and those looking for a quieter stay. Additionally, the convenience of nearby public transport offers easy accessibility to events like Jazz Fest.
The overall sentiment from reviews reflects satisfaction with the hotel's location, noting how it strikes a balance between being close to the action and providing a peaceful retreat. The generous size of the rooms and the suite, along with the convenience of a full kitchen, further add to the favorable experience. Overall, Homewood Suites By Hilton New Orleans French Quarter offers an excellent mix of location, comfort and accessibility, making it a highly recommended option for visitors.
Breakfast
Positive feedback highlights a variety of hot and cold menu items, including some healthier options like tacos. The hot breakfast was often praised for its temperature and freshness. Guests appreciated the free breakfast service and the coffee with some delighting in a full buffet and extended breakfast menu featuring different offerings every day. The breakfast area was noted to be well managed by polite and courteous staff at times, contributing to an overall enjoyable dining experience.
However, negative feedback points to recurring issues such as limited variety, repetitive menus and the absence of alternative options for those with dietary restrictions, such as non-dairy milk. Complaints were also made about the food running out quickly, the breakfast not being warm enough and certain hot items like eggs and sausages being consistently dry or flavorless. It seems that the breakfast service was sometimes poorly managed with insufficient replenishment and a lack of variety particularly during peak hours.
In summary, while the breakfast at Homewood Suites By Hilton New Orleans French Quarter generally satisfies with an acceptable to very good range of offerings, there is clear room for improvement in variety, dietary accommodations and overall management.
Rooms
Cleanliness is another frequently mentioned positive aspect with numerous guests noting that their rooms were very clean or properly cleaned, although some reviews indicate occasional issues with dust or a lack of thorough cleaning in some areas. Modern and nicely decorated rooms added to the overall pleasant experience for many visitors.
However, not all feedback was positive. Some guests did encounter issues with room maintenance such as malfunctioning TVs, missing remote controls and outdated shower facilities. Additionally, there were scattered comments about unclean hallways, dirty carpets and a general need for room renovations. A few reviews mentioned specific problems like uncomfortable sofas, flat pillows and a lack of natural light in certain rooms.
Overall, despite some cleaning and maintenance deficiencies, the rooms are generally seen as good value for money, offering a spacious, comfortable and well-equipped environment for both short and extended stays.
Beds
However, the reviews also highlight several negative experiences. Issues ranged from the beds being uncomfortable with terms such as "horrible" and "very hard," to more specific problems like old and lumpy mattresses and beds that dip in the middle. Complaints about the sofa beds were common with numerous guests finding them uncomfortable and sometimes even unfit for use.
Additionally, there were concerns about the bedding configuration. Guests mentioned sheets that didn't fit properly and bedding that was scratchy or had an odd configuration, making it difficult to arrange and use comfortably. Cleanliness also appeared to be an issue for some with mentions of stained mattresses and bedding and even reports of bed bugs, although these were less frequent.
In summary, while many guests enjoyed a comfortable and restful sleep, others experienced significant issues that detracted from their stay. The feedback indicates that while the hotel excels in bed comfort for some, there are areas that could benefit from attention and improvement, particularly with sofa beds, bedding maintenance and cleanliness.
Cleanliness
However, common areas like hallways and elevators did not fare as well. Hallways were often described as dirty with carpets in need of vacuuming or deep cleaning, marred by stained and sticky floors. The hotel's lobby and outside property did receive positive remarks for being clean.
Despite some positive feedback on housekeeping being professional and attentive, inconsistency in room cleaning was a recurrent issue. Some guests highlighted incidences of insufficient cleaning, missing linens and towels, mold in showers and unclean bathroom floors. Additionally, the cleaning staff was criticized by some guests for only doing the bare minimum.
In summary, while guest rooms at Homewood Suites By Hilton New Orleans French Quarter are typically clean and comfortable, common areas and the consistency of housekeeping services have room for improvement.
Staff
Wi-Fi
Gym
Pool
However, several reviewers pointed out concerns regarding cleanliness and maintenance with some mentioning the water appeared green and the pool was occasionally filthy and not cleaned. The pool is described as unheated and surrounded by windows, but instances of a lack of pool towels and a sterile atmosphere were highlighted as drawbacks. Noise around the pool area was mentioned as a minor issue by a few guests.
In summary, the pool's size and cleanliness seem to be the main points of contention, but its accessible and secure setting along with a spacious and pleasant pool area received favorable comments.
Parking
3 Star
Business
Accessible
Outdoor Pool
Honeymoon
Dog Friendly
Yes, Homewood Suites By Hilton New Orleans French Quarter has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Homewood Suites By Hilton New Orleans French Quarter.
Yes, Homewood Suites By Hilton New Orleans French Quarter welcomes dogs.
Yes, parking facilities are available at Homewood Suites By Hilton New Orleans French Quarter.
Yes, Homewood Suites By Hilton New Orleans French Quarter has a gym.
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