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Summary of reviewsWyndham Garden Baronne Plaza stands out for its prime location in the heart of New Orleans, offering easy access to iconic attractions like Bourbon Street, the French Quarter and Canal Street. This strategic positioning not only provides guests with the convenience of local landmarks and ample dining options but also ensures a satisfying immersion into the city's vibrant culture. Many visitors find the hotel's central location to be perfect, providing excellent value for money and allowing for easy exploration on foot.
Guests frequently commend the hotel for its comfortable and clean rooms with beds and pillows receiving particular praise for ensuring a good night's sleep. The lobby and other facilities are also noted for their cleanliness, contributing to a positive experience. However, there are occasional mentions of issues like musty smells, outdated decor and inconsistent housekeeping, indicating areas for improvement.
The staff at Wyndham Garden Baronne Plaza is highlighted for their professionalism and friendliness with front desk personnel receiving specific praise for their helpfulness and extensive knowledge of the city. The positive interactions with staff members like Charles and Jamise enhance the overall guest experience, reinforcing the hotel's commitment to providing excellent service.
The hotel’s underground parking facility is appreciated for its convenience, though guests often point out the tight spaces and high fees as drawbacks. Despite these concerns, the presence of on-site parking remains a significant advantage, albeit one that could benefit from certain improvements.
Overall, Wyndham Garden Baronne Plaza's blend of prime location, comfortable beds, clean facilities and friendly staff make it a popular choice for visitors to New Orleans. While there are areas that could be enhanced, the positive aspects of the hotel prominently outweigh the negatives, ensuring a largely enjoyable stay. Show more
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3-Star Hotel
Located on Baronne Street, this hotel offers a central location and comfortable accommodations. It's a convenient option for exploring the city's attractions.
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.
King Room - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Suite with Two Double Beds - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
King Suite - Non-SmokingProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.
Double Room with Two Double Beds - Mobility Access/Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
King Suite - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features parquet floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa.
Guest Reviews
7.2
Good
Location
Wyndham Garden Baronne Plaza boasts an enviable location, making it a prime spot for those looking to explore the vibrant heart of New Orleans. The hotel is within easy walking distance to an array of popular attractions, including Bourbon Street, the French Quarter and Canal Street. This ideal positioning offers guests simple access to not only historic sites but also a plethora of dining options, streetcars and shopping venues.
Guests frequently highlight the convenience of its proximity to local landmarks and services like the Superdome, Walgreens and CVS. Many appreciate being able to walk everywhere, from restaurants to trolley stops, which are just a block away. It serves as an excellent base to explore both Downtown and the French Quarter, satisfying visitors looking to immerse themselves in the city's unique culture.
The location is repeatedly cited as perfect, surpassing many guests’ expectations in terms of accessibility and affordability. This central spot allows for short walks to all planned activities, providing an excellent value for money. The hotel’s beautiful lobby and clean rooms complement its stellar positioning, resulting in a largely positive experience despite occasional service setbacks.
Overall, Wyndham Garden Baronne Plaza offers a great cost-benefit ratio, particularly noted for its strategic location, which is pivotal for a fulfilling visit to New Orleans.
Rooms
Located in a convenient spot, Wyndham Garden Baronne Plaza is largely praised for its comfortable and clean rooms. Guests frequently mention that the beds are particularly comfortable, ensuring a good night's sleep. The cleanliness extends to the hotel's facilities, including a well-maintained lobby and coffee shop. Reviewers noted that the rooms are generally quiet, even during busy periods such as spring break.
However, several guests pointed out areas needing improvement. Common complaints included a lack of room amenities such as microwaves and closet space, along with absent room service. There were also mentions of some rooms having a strong moldy or musty smell and outdated decor, leading to an overall average and occasionally gloomy atmosphere. Additionally, certain rooms lacked windows, contributing to a less appealing ambiance.
On the downside, the hotel seems to have inconsistent housekeeping services with reports of uncollected trash, uncleaned bathrooms and unchanged towels. The air conditioning system has been described as poor and some guests experienced issues with loud ventilation. Despite its luxurious exterior, the interior rooms didn't quite meet the same standard, highlighting a need for more thorough cleaning and upgrades.
In conclusion, while Wyndham Garden Baronne Plaza has a lot going for it in terms of location and basic comfort, there are several aspects that could use attention to improve overall guest satisfaction.
Beds
The beds at Wyndham Garden Baronne Plaza receive high praise from guests consistently describing them as comfortable, lovely and cozy. The bedding also earns positive remarks for its comfort. Guests frequently mention the comfort of both the beds and pillows, ensuring a restful sleep. Despite a few mentions of soft pillows and occasional unpleasant smells, the overwhelming consensus is that the beds contribute significantly to a pleasant stay.
Cleanliness
Guests have a mixed experience when it comes to the cleanliness of the Wyndham Garden Baronne Plaza. Positive remarks highlight that many found their rooms and the overall property to be very clean, which contributed to a sense of security and comfort. Visitors appreciated the quiet atmosphere, spacious rooms and friendly, professional staff.
However, several guests encountered significant issues with cleanliness. Some reported finding long hair strands, food crumbs, dirt and toenails on the floors, as well as stains on bedding and comforters that were not adequately cleaned or replaced, even after requests. Others mentioned unclean bathrooms with residual hair and red smears, dusty surfaces and a musty smell in the rooms and hallways. The lack of room cleaning on subsequent days and non-functional safes also detracted from the experience for some.
In summary, while many guests left satisfied with the cleanliness and service at Wyndham Garden Baronne Plaza, others faced notable lapses that impacted their stay.
Staff
The staff at the Wyndham Garden Baronne Plaza received high praise for their friendliness and professionalism from numerous guests. Visitors frequently highlighted the exceptional service provided by front desk staff, who were described as knowledgeable, accommodating and patient. Notable mentions include Charles and Jamise, who were both commended for their exemplary service and extensive knowledge of the city.
Guests appreciated the southern hospitality and felt well-informed about local attractions, restaurants and transportation options. The hotel’s receptionists were consistently described as polite and helpful with many reviews emphasizing the ease of check-in and the accommodating nature of the staff, including allowing early check-in.
Despite a few isolated incidents of less enthusiastic service and specific managerial issues, the overall sentiment remained positive. The cleanliness of the hotel was also a recurring theme, reinforcing the high standards maintained by the staff. Overall, the Wyndham Garden Baronne Plaza boasts a supportive and friendly team, ensuring a pleasant stay for their guests.
Parking
Wyndham Garden Baronne Plaza offers an underground parking facility that guests appreciate for its convenience. However, the parking garage presents several challenges. Many guests find the spaces extremely tight, making it difficult for larger vehicles such as SUVs and trucks to fit. The ramp leading into the garage is steep and narrow, complicating entry and exit.
Additionally, there are numerous complaints about having to pay extra for parking, which some guests feel should be transparently communicated on the website and in advertisements. The parking fees are considered high and in certain cases, the prices mentioned over the phone differ from the actual charges.
Despite the convenience of on-site parking, some guests had to resort to finding alternative parking options elsewhere, sometimes a few blocks away, due to their vehicles' size or the limited availability of spaces. The need for an upgrade to the parking facilities is highlighted, along with a call for better explanations regarding street parking options.
Overall, while the presence of parking is a positive feature, the tight spaces and additional costs have proven to be significant concerns for many guests.
No, Wyndham Garden Baronne Plaza doesn't have any pool.
No, a spa isn't available at Wyndham Garden Baronne Plaza.
No, Wyndham Garden Baronne Plaza doesn't allow dogs.
Yes, parking facilities are available at Wyndham Garden Baronne Plaza.