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Summary of reviewsThe Millennium Hotel New Plymouth, Waterfront receives widespread acclaim for its exceptional location, delicious dining, spacious rooms and professional staff. Positioned right on the waterfront, the hotel offers breathtaking sea views and easy access to coastal walkways, restaurants, shops and cultural sites. Guests repeatedly praise the convenience and beauty of this prime location, which allows effortless exploration of both the city center and the beach.
The hotel's dining experience is highlighted by the in-house restaurant, Salt. Breakfast is described as excellent with a comprehensive menu of fresh and tasty selections. Dinner offerings, including standout dishes like beef fillet and pork belly, are well-received for their quality and taste. The restaurant’s ambiance, sea views and attentive staff further enhance the dining experience, although some guests mentioned that portions could be small and meals expensive.
Rooms at the Millennium Hotel are noted for their spaciousness, cleanliness and comfort. Many guests appreciate the modern, well-maintained accommodations with amenities such as large screen TVs and well-equipped bathrooms. The cleanliness and comfort of the rooms, including supremely comfortable beds, add to the overall positive impression. Some rooms offer stunning views of the sea and Mt. Taranaki, contributing to a restful experience despite occasional noise issues and minor maintenance needs.
The hotel’s staff receive high praise for their exceptional service, friendliness and professionalism. Reception and housekeeping teams are frequently highlighted for their efficiency, politeness and thoroughness, ensuring guests feel welcomed and well-cared for throughout their stay. Extras like providing umbrellas on rainy days and attentive meal service further underscore the high level of hospitality.
The hotel offers reliable WiFi service, generally fast and satisfactory for most guests, though there is room for improvement with upload speeds. Parking, however, is a more challenging aspect with limited on-site spaces leading to occasional stress during busy periods. Some guests found alternative parking options nearby, but more on-site parking would enhance the experience.
Families find the hotel suitable with spacious, comfortable rooms and kid-friendly amenities. Business travelers also appreciate the hotel's strategic location, supportive infrastructure and agreeable amenities, despite the higher meal prices.
Overall, the Millennium Hotel New Plymouth, Waterfront provides a luxurious and memorable experience with its prime location, excellent dining and dedicated service, making it a standout choice for visitors. Show more
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Hotel Taking Steps Towards Sustainability
Part of a hotel group supporting environmental initiatives, this hotel allows guests to forgo room servicing to conserve water and energy. They also use eco-friendly cleaning products and provide eco-friendly toiletries.
Hotel with Free Wi-Fi
Millennium Hotel New Plymouth, Waterfront, provides free Wi-Fi. The hotel is known for its waterfront views and convenient amenities, making it a great option for travelers who need to stay connected. It offers a mix of comfort and functionality.
Hotel with Parking
This hotel offers free guest car parking subject to space availability. It has sea views and is located on the waterfront in New Plymouth's city center.
Accessible Hotel
This hotel has wheelchair-accessible facilities, including wheelchair-friendly rooms with accessible bathrooms. The hotel also features a lift and provides accessible parking. A superior accessible room is available with floor-to-ceiling windows, natural light, and city views.
Boutique-style Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Room Types
Penthouse SuiteThe Penthouse Suite offers breathtaking views of the ocean and coastline from the bedroom to the lounge, with large balconies. Indulge in apartment style living with an open plan kitchen, living and dining area and a double jetted spa bath.
Family SuiteThis one bedroom suite has spectacular views of the Tasman Sea. There is a King bed in the bedroom and a King bed or 2 Singles in the open plan space, which also features a spa bath, kitchenette, dining and living area.
Superior 1 KingThis spacious double room features a work desk and floor-to-ceiling windows offering city views and natural light. Some rooms have a small balcony.
Deluxe King Luxury and space with side appointed views of the Tasman Sea, this double room is located on the 2nd and 3rd floors. There is a work desk, spa bath and floor-to-ceiling window for natural light. Some rooms have a small balcony.
Superior 1 King 1 SingleThis spacious twin rooms feature a work desk and floor-to-ceiling windows offering city views and natural light. Some rooms have a small balcony.
Superior Accessible 1 KingThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Millennium Hotel New Plymouth, Waterfront boasts an outstanding location that guests repeatedly praise for its convenience and beauty. Situated right on the waterfront, this hotel keeps guests just steps away from scenic coastal walkways and breathtaking sea views. It's centrally located, making it a breeze to access restaurants, shops and cultural spots like museums and art galleries. The proximity to both the city center and the beach allows for effortless exploration on foot. Guests appreciate the ease of parking and the spacious, clean rooms that often come with stunning views. Overall, the hotel’s prime position provides an ideal base to experience the best of New Plymouth.
Breakfast
The breakfast experience at Millennium Hotel New Plymouth, Waterfront is highly praised by guests. Many reviews highlight the breakfast as excellent with terms like amazing, delicious and superb frequently mentioned. The in-house restaurant, Salt, receives commendation for its comprehensive and high-quality breakfast menu, which includes a variety of selections that are fresh and tasty. Guests appreciate the combination of good portions and reasonable prices, often describing the breakfast as a highlight of their stay.
Several reviews note the usefulness of breakfast being part of the room booking and the convenience of a self-serve area. The service is often praised for being attentive and helpful, though some guests mentioned occasional delays during busy periods. Despite these minor issues, the overall sentiment points to a highly satisfying breakfast experience with the added bonus of enjoying sea views from the restaurant.
Dinner
Millennium Hotel New Plymouth, Waterfront boasts an on-site restaurant that has garnered widespread praise from guests, largely for the quality and taste of its food. Many reviews highlighted the exceptional dinner experiences with dishes like beef fillet and pork belly receiving special mention for their delicious preparation. Guests also enjoyed the restaurant's breakfast offerings, finding the selection comprehensive and well-prepared.
The restaurant's location is convenient and offers great sea views, enhancing the dining experience. Patrons appreciated both the ambiance and the friendly, accommodating staff, who provided outstanding service from breakfast through to dinner. Regular diners have noted the consistent quality of the restaurant over the years, though some commented on the need for updates to the furniture and upholstery.
Despite the many positive reviews, some guests found the meals to be expensive and the portions small. There were occasional issues with room service, such as cold food and the restaurant’s limited lunch service hours might be inconvenient for some.
Overall, the restaurant at Millennium Hotel New Plymouth, Waterfront is a significant asset, offering gourmet meals, excellent service and a pleasant dining atmosphere with beautiful views.
Rooms
The rooms at Millennium Hotel New Plymouth, Waterfront are noted for their spaciousness and comfort. Many guests appreciated the large and well-furnished rooms, often highlighted as clean, modern and well-maintained. The beds received commendations for their comfort, adding to the restful experience. Several reviews mentioned the rooms' size with many describing them as particularly large and well-organized.
Moreover, the rooms boast great views with some overlooking the sea or featuring vistas of both Mt. Taranaki and the waterfront. Guests also liked the amenities provided, including comfortable furnishings, large screen TVs and well-equipped bathrooms. The impeccable cleanliness of the rooms was consistently praised with guests noting tidy and well-organized spaces.
While the majority of the feedback was positive, a few reviews pointed out occasional noise issues from traffic or nearby restaurant activity. Some guests also commented on minor maintenance and updating needs. Despite these occasional drawbacks, the hotel’s convenient location and the overall quality of the rooms have left a positive impression on many visitors, making it a desirable place for a comfortable stay.
Beds
The Millennium Hotel New Plymouth, Waterfront consistently impresses guests with its outstanding accommodations, especially when it comes to the beds. Most visitors found the beds to be incredibly comfortable, often describing them as super comfy and very comfortable. Large and spacious, these beds accompanied by lush bedding offer a superb level of comfort that contributes to a restful stay. Guests appreciated the various pillow options to suit different preferences, ensuring a good night's sleep. However, a few found the mattresses too soft or in need of replacement, but these instances were rare. Overall, the hotel provides a sleep experience that many guests found to be a highlight of their stay.
Cleanliness
Millennium Hotel New Plymouth, Waterfront has garnered an impressive reputation for its cleanliness and comfort. Several reviews highlight the cleanliness of the rooms, many describing them as spotless and very clean. Housekeeping receives frequent praise for their thoroughness and friendly service, ensuring that rooms are kept tidy and fresh. Guests consistently found the rooms to be clean, spacious and comfortable with notably comfortable beds.
Despite a few isolated instances where specific areas such as bath cleanliness and lobby upkeep could be improved, the overall sentiment is heavily positive. The hotel boasts a great location, perfect for accessing the coastal walkway, contributing to the overall pleasant experience. With the cleanliness of the hotel and its prime location, guests have found their stay both comfortable and convenient.
Staff
The staff at the Millennium Hotel New Plymouth, Waterfront consistently receive high praise from guests for their exceptional service. Words like friendly, helpful, professional and welcoming are frequently used to describe the interactions with the hotel staff, from the reception desk to the housekeeping team. Guests feel truly welcomed, as the staff go above and beyond to ensure a pleasant stay, often noted as being very accommodating and attentive.
Reception staff are often highlighted for their efficiency and politeness, contributing significantly to a positive first impression upon arrival. Their ability to manage busy times while maintaining a friendly demeanor is particularly commendable. Housekeeping staff also receive recognition for their friendliness, adding to the overall warm atmosphere of the hotel.
As for specific services, guests appreciate the thoughtful touches such as providing umbrellas on rainy days and the helpfulness of the staff during meal services. The professional and courteous nature of the team extends to every department, ensuring that every guest receives attentive care.
In summary, the hotel's staff embody a blend of professionalism and genuine hospitality, contributing greatly to the overall positive guest experience. Their dedication to service excellence makes the Millennium Hotel New Plymouth, Waterfront a standout choice for visitors.
Wi-Fi
The Millennium Hotel New Plymouth, Waterfront offers guests reliable and impressive WiFi service. Reviews consistently mention that the WiFi is excellent with many noting that it worked well and was fast. A few guests did report that the internet speed could be slow, particularly for uploading photos, suggesting room for improvement in this area. Overall, the hotel's WiFi generally performs well and is satisfactory for most guests' needs.
Parking
Guests at the Millennium Hotel New Plymouth, Waterfront generally find the parking situation to be challenging due to the limited number of spaces available on-site. While some appreciated the convenience of free and secure parking, others struggled with the scarcity, often finding the car park full. The hotel offers various parking options, including nearby public parks that become free after hours and nearby parking alternatives. However, parking is not guaranteed and during busy periods, securing a spot can be stressful. Dedicated parking is available for penthouses and the overall sentiment suggests that although there are some positive aspects, more on-site parking would greatly improve the experience.
Family
The Millennium Hotel New Plymouth, Waterfront appears to be an excellent choice for families, offering spacious and modern rooms that are both clean and comfortable. Guests frequently mention the comfort and size of the rooms, making it a suitable environment for those traveling with children. The positive experience extends to the room amenities, which families appreciate. Children particularly seem to enjoy the location and the available spa facilities, adding to the overall appeal for a family-oriented stay.
Business
The Millennium Hotel New Plymouth, Waterfront proves to be suitable for business travelers, supported by its commendable location and agreeable amenities. With polite desk staff and friendly, helpful service, it caters well to professional needs. The hotel's spacious rooms and good restaurant contribute to an overall pleasant experience, though the meal prices may stretch a business budget. Nevertheless, its strategic location and supportive infrastructure make it a reasonable choice for business travel.
Luxury
Nestled along the New Plymouth waterfront, the Millennium Hotel offers an experience that has been frequently described as luxurious and comfortable. Guests often find themselves captivated by the elegant ambiance and the lovely vibes that permeate the property. Many have highlighted the opportunity to stay in the luxury penthouse, which adds an extra touch of sophistication to their visit. The hotel's commitment to high-quality standards is evident, ensuring a memorable stay.
The on-site SALT restaurant also receives praise, providing guests with a satisfying dining experience. However, some reviews mention that parts of the property appear tired and in need of repairs and occasionally rooms did not meet expectations. Despite these occasional shortcomings, the overall impression remains highly favorable, making the Millennium Hotel New Plymouth a desirable destination for a luxurious retreat.
No, Millennium Hotel New Plymouth, Waterfront doesn't have any pool.
No, a spa isn't available at Millennium Hotel New Plymouth, Waterfront.
No, Millennium Hotel New Plymouth, Waterfront doesn't allow dogs.
Yes, parking facilities are available at Millennium Hotel New Plymouth, Waterfront.
No, Millennium Hotel New Plymouth, Waterfront doesn't have a gym.