Courtyard by Marriott Stoke on Trent Staffordshire

Newcastle under Lyme 53.00498000, -2.26534600 , University Avenue (Show on Map)


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Summary of reviewsThe Courtyard by Marriott Stoke on Trent Staffordshire garners overwhelmingly positive reviews from guests across various categories, making it a highly recommended option for travelers. Its prime location near Keele University is a significant draw, particularly for those visiting for university-related events. The hotel's serene and semi-rural setting offers a peaceful environment, facilitating relaxation and restfulness. The proximity to main roads and public transport ensures easy travel to nearby areas and the free, straightforward parking is a noted convenience.

The breakfast buffet is commended for its vast and varied selection, catering to different dietary needs, including gluten-free options. Guests consistently describe the food as fresh and tasty with a friendly and helpful service contributing to a pleasant dining experience. While dinner experiences are mixed with some noting issues like overpricing and slow service, many guests still find the evening meals excellent and well-prepared with a commendable staff effort.

Accommodation quality is a standout feature with rooms being praised for their cleanliness, spaciousness, modern decor and comfort. Guests appreciate the large, comfortable beds, well-equipped bathrooms and additional amenities such as air conditioning and large TVs. Though minor issues like occasional cleanliness oversights and noise due to poor soundproofing have been reported, the overall impression of the rooms remains highly positive.

Cleanliness across the hotel is frequently highlighted with guests noting spotless conditions and a modern layout that enhances the stay. Despite some isolated cleanliness issues, the hotel maintains a high standard overall.

The staff receive high marks for their friendliness, attentiveness and professionalism, significantly contributing to the positive atmosphere of the hotel. Specific mentions of exceptional service from individuals at reception and in the restaurant underscore the hospitality extended by the hotel team.

WiFi connectivity is generally reliable and fast, though some guests have reported variable experiences, including slow and patchy connections in certain areas. The gym, despite its small size, is well-equipped and 24-hour accessible, meeting guests' fitness needs effectively.

Parking facilities are extensive and convenient, complete with electric vehicle charging stations, adding to the practical benefits for guests. However, the £3 daily parking fee is seen as a downside by some.

For families, the hotel offers spacious and clean rooms, accommodating staff and a family-friendly environment, making it ideal for family visits and events. The comfort-focused details, such as provided birthday cakes, enhance the family experience.

Overall, the Courtyard by Marriott Stoke on Trent Staffordshire stands out for its comfortable accommodations, serene location, excellent breakfast, friendly staff and practical amenities, making it a top choice for visitors to the Keele area.
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Hotel near Golf Courses
Located in Stoke-on-Trent, this hotel offers access to golf courses in the Stoke-on-Trent area.

Family Friendly Hotel
Located near Keele University, this hotel is ideal for visiting attractions like Alton Towers and Trentham Estate. It offers comfortable accommodations and convenient access to family-friendly destinations.

Dog Friendly Hotel
The Courtyard by Marriott Stoke on Trent Staffordshire is a pet-friendly hotel.

Hotel with Free Wi-Fi
The hotel receives positive feedback regarding its Wi-Fi connectivity, with many guests praising its excellent, fast, and reliable service. Some guests highlight its high-speed capabilities and secure public networks.

Business Hotel
This hotel is located near Stoke-on-Trent and offers modern accommodations. It provides necessary amenities for business travelers, including meeting facilities and comfortable rooms.

Hotel with Parking
The hotel provides on-site parking. It is ideally located near Keele University and Science & Innovation Park, making it convenient for both business and leisure travelers exploring Staffordshire.

EV charging stations  


Hotel with Gym
The Courtyard by Marriott boasts a convenient and functional gym, which is open 24 hours. Despite being small, the gym is well-equipped, making it a useful facility for travelers who like to keep up with their fitness routines.

4-Star Hotel
This hotel offers modern accommodations and a range of amenities suitable for both business and leisure travelers. It is known for its excellent service and convenient location near the university.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Accessible Hotel

Room Types
Family Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls and a tea and coffee maker. The unit has 2 beds.

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Standard King Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls and a tea and coffee maker. The unit has 1 bed.

Guest Reviews
Location
The location of the Courtyard by Marriott in Stoke on Trent, Staffordshire consistently receives positive feedback from guests, particularly for its proximity to Keele University. The hotel is perfectly situated for university-related visits, including graduations and open days, making it an optimal choice for families and friends of students. The setting is described as quiet and peaceful, providing a serene environment for rest. Guests appreciate the easy access to main roads and public transport, facilitating travel to nearby Newcastle under Lyme and beyond. Free and straightforward parking is another benefit noted by visitors.

While the hotel is conveniently placed for university access, it's worth noting that the area is somewhat remote with few nearby dining options outside of the hotel facilities. Nonetheless, the serene, semi-rural setting and modern amenities more than compensate for its relative isolation, offering a clean, new and comfortable stay. Excellent public transport links and helpful staff add to the overall positive experience. Perfect for a quiet break or a university visit, this hotel remains a top choice for guests visiting the Keele area.

Breakfast
The breakfast at Courtyard by Marriott Stoke on Trent Staffordshire generally received high praise from guests with many highlighting the vast and varied selection available at the buffet. Phrases such as excellent breakfast, fantastic breakfast and delicious breakfast with plenty of variety were frequently mentioned, indicating a positive overall impression. The breakfast buffet offered something for everyone, catering well to dietary needs and providing options for those requiring gluten-free alternatives.

Guests appreciated the fresh and tasty food with some noting the availability of a great choice of hot and cold items. The breakfast service was often praised for being friendly and helpful, adding to the overall pleasant dining experience. Despite a few scattered comments about issues like frozen fruit, lukewarm hot items and occasional delays in restocking the buffet, the majority of reviews described the breakfast as plentiful, well-catered and excellent in quality.

Overall, the breakfast at Courtyard by Marriott Stoke on Trent Staffordshire is seen as a strong feature of the hotel with most guests recommending it for its variety, quality and service.

Dinner
Upon reading various guest reviews about the dining experience at Courtyard by Marriott Stoke on Trent Staffordshire, it becomes evident that the restaurant generally offers a mixed bag of experiences. On many occasions, guests praised the food as excellent, delicious and well-prepared. The evening meals, in particular, were frequently highlighted as tasty and lovely with some describing their dining experiences as fantastic and first-class.

Guests appreciated the variety offered during breakfast and the facilities were often described as great, especially with convenient bar service. The friendly and accommodating staff also contributed positively to the dining experience.

However, there were several concerns noted as well. Some guests found the food to be overpriced with portion sizes not justifying the cost. Specific complaints included overcooked dishes, limited gluten-free options and slow service during dinner times. Instances of sub-standard meals and some of the menu items were described as inedible, further highlighting the inconsistencies in the dining experience.

While the restaurant's food received a fair share of commendations for being good to excellent, a recurring theme of overpriced and sometimes disappointing meals suggests room for improvement in consistency and value for money. Despite these criticisms, many guests still found their dining experiences enjoyable, particularly appreciating the service and the pleasant setup of the restaurant.

Rooms
The rooms at Courtyard by Marriott Stoke on Trent Staffordshire receive high praise from guests for their cleanliness, spaciousness and modern decor. Many reviews highlight the rooms as spotless and immaculate with comfortable and large beds that ensure a good night's sleep. The bathrooms are also described as clean and well-equipped, contributing to the overall sense of comfort and convenience. Additionally, the rooms are noted to be well-appointed, featuring modern furniture and amenities such as air conditioning, large TVs, little fridges and safes.

Guests appreciate the welcoming atmosphere and find the rooms bright, airy and stylish. Despite some minor issues like occasional cleanliness oversights and design quirks such as see-through bathroom doors, the overall impression remains positive. The hotel rooms are deemed perfect for both comfort and functionality, making them suitable for various types of travelers. Moreover, the staff's courteousness contributes to the hotel's appealing ambiance, as does the availability of ample parking and smooth check-in procedures.

While there are occasional mentions of issues such as non-functioning showers, insufficient room supplies and noise due to poor soundproofing, these do not significantly overshadow the general satisfaction with the room standards. The hotel’s modernity, cleanliness and comfortable accommodations, along with some thoughtful details like good quality linens and toiletries, stand out as key highlights, ensuring a pleasant stay for guests.

Beds
The beds at Courtyard by Marriott Stoke on Trent Staffordshire have garnered significant praise for their comfort and quality. Many guests described the beds as comfortable, extremely comfortable and even incredibly comfortable. Words like “comfy” and “very comfortable” appeared frequently, highlighting the general satisfaction with the sleeping arrangements. The mattresses and pillows contributed to what some called the best sleep they’ve ever had. The king-sized and large beds were particularly appreciated for their ample space, adding to the overall comfort.

However, a few guests mentioned specific issues such as the beds being too soft or, conversely, too firm for their preference and there were occasional comments about beds being uncomfortable due to softness. There were also isolated remarks about the sofa bed being lumpy and less comfortable, as well as issues with mattress sides compressing. Despite these few concerns, the overall sentiment remained positive with guests enjoying clean, comfortable and lovely beds that often exceeded their expectations.

Cleanliness
Located in Staffordshire, the Courtyard by Marriott Stoke on Trent generates mixed feedback regarding its cleanliness, but overwhelmingly captures positive impressions. Guests consistently describe the hotel as very clean, spotless and modern. Many highlight the immaculate and immaculate conditions of both rooms and shared spaces with terms like sparklingly clean and clean through out frequently mentioned.

Rooms are often noted for being spacious, tidy and stylish, contributing to a comfortable stay. The convenience of a clean carpark and the organized environment further enhance the experience. Additionally, the newness of the property and its modern layout receive high praise, enhancing the overall impression of the hotel's cleanliness.

Despite numerous positive reviews, there are occasional criticisms pointing to specific cleanliness issues such as dirty glasses, a shabby room and insufficient cleaning in bathrooms. Some guests reported finding hair, old sweets and beverage wrappers that marred their experience.

Overall, the Courtyard by Marriott Stoke on Trent is recognized for its high standard of cleanliness and modern amenities, making it a comfortable and pleasant option for travelers, albeit with occasional lapses that are important to consider.

Staff
The guest reviews for Courtyard by Marriott Stoke on Trent Staffordshire reflect overwhelmingly positive experiences with the hotel staff. Guests frequently mention the helpful and friendly demeanor of the staff with specific shout-outs to individuals like Ryan in the restaurant and Gabriel at reception. The reception team receives high praise for their excellent service and professionalism. Guests describe the staff as attentive without being intrusive, consistently polite and always eager to assist. Housekeeping and bar staff also get noted for their efficiency and friendliness.

Visitors commend the staff for creating a welcoming atmosphere, going out of their way to accommodate guests and addressing any issues promptly. The team is characterized as warm, supportive and capable of providing a memorable, personal experience. Despite a few mentions of inefficiency and rudeness from isolated incidents, the vast majority of reviews describe the staff as exceptional, from the front desk to the dining areas. Overall, the attentive and professional staff significantly contributed to the positive experiences of guests staying at this hotel.

Wi-Fi
The WiFi at Courtyard by Marriott Stoke on Trent Staffordshire receives mixed feedback from guests. Many praised the connectivity as excellent, fast and reliable. Others found it to be absolutely amazing with some guests highlighting its high-speed capabilities and secure public networks. Free WiFi is available, a policy much appreciated by visitors and the staff is noted for being friendly and helpful in resolving issues.

However, there are also mentions of inconsistent experiences. While some guests had no issues or found the WiFi particularly good, others reported it being slow, patchy or even unusable, especially in the public areas. A few visitors faced challenges in connecting or found the guest WiFi very slow at times.

An additional point of concern was the confusion about WiFi charges with some guests initially being asked to pay before being informed of the complimentary access. This inconsistency in WiFi performance seems dependent on the location within the hotel and individual circumstances, leading to varied experiences.

Gym
The gym at Courtyard by Marriott Stoke on Trent Staffordshire has received positive remarks for its convenience and functionality. Guests appreciated having a gym available and many found it to be a good fitness center, often describing it as a nice or great little gym. The gym's operational hours, particularly its 24-hour availability, were highlighted as a significant advantage. Despite its small size, the gym was noted for being well-equipped, making it a useful facility for travelers who like to keep up with their fitness routines. Although one guest mentioned the lack of ventilation and difficulty in maintaining distance during busy times, other reviews emphasized the gym's excellence and modern standards. Overall, the fitness center adds value to the hotel experience, meeting guests' expectations for a standard modern gym.

Parking
The Courtyard by Marriott in Stoke on Trent Staffordshire boasts extensive and accessible parking facilities, characterized by a large and secure parking area with plenty of spaces. Guests consistently mention how parking is convenient and straightforward, often describing it as 'ample' and 'easy.' There is on-site parking with additional electric car chargers, including Tesla stations, adding to the practicality. Despite the positive feedback on the quantity and ease of parking, some guests do express dissatisfaction with the parking fee, which is £3 per day, believing it should be complimentary. Nonetheless, the convenience of registering vehicles at reception and the proximity of the car park to the hotel are appreciated by many.

EV charging stations
Courtyard by Marriott Stoke on Trent Staffordshire offers free electric vehicle charging, which is appreciated by guests. The hotel has a lot of charging points, including Tesla chargers in the car park. Guests are informed about a £20 surcharge for using these facilities. While some find the availability of electric vehicle chargers to be a bonus, others feel that the number of charging points is limited. For those looking to recharge their electric vehicles, simply asking the reception to activate the charger is required. Despite some criticism, the presence of multiple charging options generally adds convenience for electric vehicle owners.

Family
For families seeking a comfortable and family-oriented stay in Stoke on Trent, the Courtyard by Marriott Staffordshire presents an excellent option. The hotel's family-friendly atmosphere is consistently praised by guests with many highlighting the welcoming and accommodating nature of the staff. The spacious and clean rooms, including large family rooms, provide ample space for children, ensuring a comfortable stay for all ages.

The hotel's quiet location adds to the appeal for family visits, particularly for those attending events or visiting the nearby university. Families have found the property ideal for trips centered around family activities and nostalgic visits, sometimes specifically mentioning how it fits their needs perfectly. Amenities like good air conditioning and thoughtful touches, such as birthday cakes and lovely extras for families, contribute to making the stay enjoyable.

Despite the food being noted as somewhat expensive for families, the hotel's overall elegant, clean and family-friendly accommodations earn it high marks from guests. For those planning a family reason visit, graduation or even a trip to Alton Towers theme park, this Marriott location comes highly recommended.

4 Star
Courtyard by Marriott Stoke on Trent Staffordshire consistently delivers a commendable four-star hotel experience, earning praise for its modern and clean ambiance. Guests particularly appreciate the well-equipped, comfortable rooms which feature a fresh look, indicative of a brand new establishment. The hotel also boasts a great location, adding to its appeal.

The facilities and amenities align well with its four-star rating, offering a real sense of value for money. Many reviews highlight the exceptional staff, especially in the bar area, enhancing the overall five-star service experience despite the four-star designation. Additionally, the quality of food, notably the best fries ever, adds an extra bonus to the dining experience.

Overall, the Courtyard by Marriott Stoke on Trent Staffordshire meets and sometimes exceeds the expectations of a four-star hotel, making it a top choice for travelers seeking reliable quality and good service.

Business
Courtyard by Marriott Stoke on Trent Staffordshire appears to be a convenient choice for business travelers, particularly those with connections to Keele University or local business parks. Its strategic location close to the Business School makes it ideal for academic visits. Guests commend the hotel's business facilities, describing them as excellent and suitable for professional needs. The value for business stays is considered good with several guests noting they would recommend it specifically for business travel. Despite being a standard business hotel, it attracts a mix of both business and leisure travelers. Many reviewers indicate they would return for work purposes, underscoring its aim towards the business market. Some guests did mention a desire for more vegetarian food options.

Dog Friendly
Courtyard by Marriott Stoke on Trent Staffordshire is highly praised for its dog-friendly facilities and services. Guests repeatedly highlight the hotel’s welcoming atmosphere for pets with staff being particularly helpful and attentive toward dogs. Large and small dogs alike are greeted warmly and the staff goes out of their way to make dogs feel at home, even making a fuss over them, which adds a lovely touch to the experience.

The hotel offers pet-friendly rooms and dog-friendly surroundings, allowing guests to comfortably stay with their pets. Guests appreciate being able to take their dogs along and feel relaxed knowing their furry friends are accepted with open arms. The presence of a designated outside area where dogs are permitted adds to the convenience, making it easier for pet owners to manage their pets during their stay.

Although there is sometimes an extra charge for pets, the overall pet-friendly environment of the hotel is seen as a major bonus by those traveling with dogs. Guests who stayed for extended periods, such as 11 nights, found the hotel accommodating for their dogs throughout their stay.

Overall, the Courtyard by Marriott Stoke on Trent Staffordshire is noted for its excellent dog-friendly approach, providing a comfortable and welcoming experience for both pets and their owners.


No, Courtyard by Marriott Stoke on Trent Staffordshire doesn't have any pool.

No, a spa isn't available at Courtyard by Marriott Stoke on Trent Staffordshire.

Yes, Courtyard by Marriott Stoke on Trent Staffordshire welcomes dogs.

Yes, parking facilities are available at Courtyard by Marriott Stoke on Trent Staffordshire.

Yes, Courtyard by Marriott Stoke on Trent Staffordshire has a gym.

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