Best Western Heath Court Hotel
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Summary of reviewsThe Best Western Heath Court Hotel in Newmarket consistently earns high praise for various aspects of guest experience with particularly positive feedback in key areas.
Located just yards away from Warren Hill, the hotel’s prime position offers scenic views of racehorses exercising on the heath and provides easy access to Newmarket's Main Street with its shops, restaurants, bars, museums and other local attractions. Despite its central location, guests appreciate the hotel's peaceful setting and excellent parking facilities, making it an ideal base for exploring Suffolk and Cambridge.
Guests frequently commend the cleanliness and comfort of the rooms. The rooms are described as spacious, modern and spotlessly clean with delightful features such as fluffy towels and tea and coffee making facilities. While most guests find the rooms charming and comfortable, including the economy options, some mention that certain areas could use a bit of updating.
The breakfast experience is widely celebrated for its quality, variety and value. Freshly cooked meals, a plentiful selection and the option to order directly from waitstaff are highlighted. Despite minor remarks about pricing, the breakfast setup and the efficiency and friendliness of the staff enhance the overall dining experience.
The exceptional quality of the staff is a recurring theme in reviews. Guests describe them as friendly, helpful, polite and welcoming, often going above and beyond to ensure a pleasant stay. The reception staff, in particular, receive accolades for their efficiency and warm demeanor, contributing significantly to guests' positive experiences.
The hotel’s parking facilities are also praised with free and ample parking spaces, including convenient access for disabled guests. While parking can occasionally become busy, the ease and convenience generally receive positive feedback.
Finally, the comfort of the beds is frequently noted with many guests raving about the exceptionally comfortable and cozy bedding, contributing to a restful night's sleep. Although there are mixed opinions about the size and firmness of some beds, the general sentiment points to a high-quality sleep experience.
Overall, the Best Western Heath Court Hotel is highly regarded for its superb location, cleanliness, excellent breakfast, outstanding staff, convenient parking and comfortable beds, making it a favored choice for visitors to Newmarket.
Categories
Located just yards away from Warren Hill, the hotel’s prime position offers scenic views of racehorses exercising on the heath and provides easy access to Newmarket's Main Street with its shops, restaurants, bars, museums and other local attractions. Despite its central location, guests appreciate the hotel's peaceful setting and excellent parking facilities, making it an ideal base for exploring Suffolk and Cambridge.
Guests frequently commend the cleanliness and comfort of the rooms. The rooms are described as spacious, modern and spotlessly clean with delightful features such as fluffy towels and tea and coffee making facilities. While most guests find the rooms charming and comfortable, including the economy options, some mention that certain areas could use a bit of updating.
The breakfast experience is widely celebrated for its quality, variety and value. Freshly cooked meals, a plentiful selection and the option to order directly from waitstaff are highlighted. Despite minor remarks about pricing, the breakfast setup and the efficiency and friendliness of the staff enhance the overall dining experience.
The exceptional quality of the staff is a recurring theme in reviews. Guests describe them as friendly, helpful, polite and welcoming, often going above and beyond to ensure a pleasant stay. The reception staff, in particular, receive accolades for their efficiency and warm demeanor, contributing significantly to guests' positive experiences.
The hotel’s parking facilities are also praised with free and ample parking spaces, including convenient access for disabled guests. While parking can occasionally become busy, the ease and convenience generally receive positive feedback.
Finally, the comfort of the beds is frequently noted with many guests raving about the exceptionally comfortable and cozy bedding, contributing to a restful night's sleep. Although there are mixed opinions about the size and firmness of some beds, the general sentiment points to a high-quality sleep experience.
Overall, the Best Western Heath Court Hotel is highly regarded for its superb location, cleanliness, excellent breakfast, outstanding staff, convenient parking and comfortable beds, making it a favored choice for visitors to Newmarket.
Hotel with Parking
This hotel provides free parking on-site for guests. It also offers electric car charging points and accessible parking.
EV charging stations
3-Star Hotel
Located in Moulton, this hotel maintains Best Western's standards, offering a reliable and comfortable experience. It provides essential amenities and professional service, suitable for both leisure and business travelers.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
The Best Western Heath Court Hotel in Newmarket consistently receives praise for its exceptional location. The hotel's prime position, just yards away from Warren Hill, offers a perfect vantage point to watch the racehorses exercising on the heath in the early mornings. Its central location provides easy access to Newmarket’s Main Street, placing shops, restaurants, bars, museums and other local attractions within comfortable walking distance.
Guests commend the hotel for its peaceful setting despite being so centrally located, making it a great base for exploring Suffolk and Cambridge. Additional benefits of the location include excellent parking facilities and a quiet street, despite the proximity to city activities. The convenience for attending the races and enjoying the vibrant local life cannot be overstated.
Overall, the combination of a superb location and the friendly, accommodating staff greatly enhances the experience, making it an ideal choice for visitors to Newmarket.
The breakfast experience at Best Western Heath Court Hotel consistently receives high praise from guests. Many highlight the quality and taste, noting substantial improvements over past visits. A variety of positive comments emphasize freshly cooked meals, a plentiful selection and well-cooked dishes. Guests appreciate that breakfast is included in the room price, considering it excellent value.
The breakfast offers a good range including fruits and porridge and benefits from not being served under heat lamps with the option to order directly from waitstaff. Despite some remarks about the breakfast being slightly expensive, particularly for those who prefer simpler options, overall feedback celebrates the sumptuous and extensive morning fare.
Several reviews mention the delightful breakfast setup, describing it as beautiful, delightful and even the “Best Ever.” Efficiency and friendliness of the staff add to the positive dining experience.
Beyond the food itself, the breakfast's location is noted as convenient, especially for guests attending events at the nearby Newmarket racecourse. Overall, guests commend the breakfast for its quality, variety and service, making it a highlight of their stay at Best Western Heath Court Hotel.
The Best Western Heath Court Hotel consistently receives high marks for the cleanliness and comfort of its rooms. Guests frequently commend the rooms for being clean, spacious and comfortable with many describing them as beautiful and modern. Particularly appreciated are the lovely big fluffy towels and the modernity of the bathrooms. Even the economy rooms, while small, are noted to be functional and well-equipped.
Several reviews highlight the attention to detail, such as tea and coffee making facilities and comfortable beds, ensuring a pleasant stay. Guests also appreciate the quiet ambiance of the rooms, adding to the overall comfort. The superior rooms receive special mention for their comfort and the charming views of the gallops from the corridor.
Despite some positive feedback, there are occasional mentions of rooms being somewhat dated or small. A few guests have reported issues with room size or furnishings, noting that some areas feel a bit tired or not adequately maintained. However, these less favorable comments are overshadowed by the general satisfaction with cleanliness, spaciousness and the attentive staff, making it a generally well-regarded choice for accommodation.
The Best Western Heath Court Hotel receives a lot of praise for its beds in guest reviews. Many visitors highlight how exceptionally comfortable the beds are with some declaring them the most comfortable they've ever slept in. The king-size beds and good cotton sheets contribute to a restful night and the quality bed linen and beautiful fluffy towels add to the overall comfort experience.
The general sentiment points to clean, comfortable rooms with ample amenities like quality tea, biscuits and toiletries enhancing the stay. However, there are mixed feelings about the size and firmness of some beds. A few guests found the beds to be either too small, too soft or even rock hard, which affected their sleep quality. Overall, while the majority of guests rave about the comfort of the beds, there are occasional concerns about room and bed size, as well as mattress firmness.
The guest reviews for Best Western Heath Court Hotel consistently highlight the high standards of cleanliness maintained throughout the property. The rooms are often described as spotlessly clean, tidy and exceedingly comfortable with beds receiving particular praise for their coziness. Many guests appreciated the attentive and friendly staff, further enhancing their stay. The bathrooms and bedding are notably clean, adding to the overall positive experience. Despite a minor observation about a room window opening onto a corridor and one comment on pricing, the general consensus is that the hotel's cleanliness, combined with excellent service and good location, makes it a commendable choice for travelers.
The guest reviews for the Best Western Heath Court Hotel consistently highlight the exceptional quality of the staff. Descriptions such as friendly, helpful, polite and welcoming are recurrent themes with many guests noting that the staff went above and beyond to ensure a pleasant stay. The reception staff, in particular, were frequently mentioned for their friendliness and efficiency. Guests consistently appreciated how the staff were always willing to assist, whether it was addressing issues, offering a warm welcome or providing comprehensive support throughout their stay. The level of professionalism and enthusiasm displayed by the staff, coupled with their bright and cheerful demeanor, made a significant positive impact on guest experiences, solidifying the hotel’s reputation for excellent customer service.
The parking situation at the Best Western Heath Court Hotel receives generally positive feedback from guests. Guests appreciate the free parking offered by the hotel, particularly in an era when many hotels charge for this convenience. The car park is spacious with plenty of parking space available and finding a parking spot is described as easy and straightforward.
The hotel’s parking facilities are commended for being ample and there is a noted convenience for disabled access, as parking is close to the hotel entrance. In general, parking is considered good with sufficient space to accommodate guests' needs.
However, some reviews note that the car park can become busy and occasionally parking may be limited, requiring guests to park at a bit of a distance. In some cases, the parking layout feels a bit squashed, but overall, the positive aspects far outweigh these minor inconveniences.
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Location
Guests commend the hotel for its peaceful setting despite being so centrally located, making it a great base for exploring Suffolk and Cambridge. Additional benefits of the location include excellent parking facilities and a quiet street, despite the proximity to city activities. The convenience for attending the races and enjoying the vibrant local life cannot be overstated.
Overall, the combination of a superb location and the friendly, accommodating staff greatly enhances the experience, making it an ideal choice for visitors to Newmarket.
Breakfast
The breakfast offers a good range including fruits and porridge and benefits from not being served under heat lamps with the option to order directly from waitstaff. Despite some remarks about the breakfast being slightly expensive, particularly for those who prefer simpler options, overall feedback celebrates the sumptuous and extensive morning fare.
Several reviews mention the delightful breakfast setup, describing it as beautiful, delightful and even the “Best Ever.” Efficiency and friendliness of the staff add to the positive dining experience.
Beyond the food itself, the breakfast's location is noted as convenient, especially for guests attending events at the nearby Newmarket racecourse. Overall, guests commend the breakfast for its quality, variety and service, making it a highlight of their stay at Best Western Heath Court Hotel.
Rooms
Several reviews highlight the attention to detail, such as tea and coffee making facilities and comfortable beds, ensuring a pleasant stay. Guests also appreciate the quiet ambiance of the rooms, adding to the overall comfort. The superior rooms receive special mention for their comfort and the charming views of the gallops from the corridor.
Despite some positive feedback, there are occasional mentions of rooms being somewhat dated or small. A few guests have reported issues with room size or furnishings, noting that some areas feel a bit tired or not adequately maintained. However, these less favorable comments are overshadowed by the general satisfaction with cleanliness, spaciousness and the attentive staff, making it a generally well-regarded choice for accommodation.
Beds
The general sentiment points to clean, comfortable rooms with ample amenities like quality tea, biscuits and toiletries enhancing the stay. However, there are mixed feelings about the size and firmness of some beds. A few guests found the beds to be either too small, too soft or even rock hard, which affected their sleep quality. Overall, while the majority of guests rave about the comfort of the beds, there are occasional concerns about room and bed size, as well as mattress firmness.
Cleanliness
Staff
Parking
The hotel’s parking facilities are commended for being ample and there is a noted convenience for disabled access, as parking is close to the hotel entrance. In general, parking is considered good with sufficient space to accommodate guests' needs.
However, some reviews note that the car park can become busy and occasionally parking may be limited, requiring guests to park at a bit of a distance. In some cases, the parking layout feels a bit squashed, but overall, the positive aspects far outweigh these minor inconveniences.
No, Best Western Heath Court Hotel doesn't have any pool.
No, a spa isn't available at Best Western Heath Court Hotel.
Yes, Best Western Heath Court Hotel welcomes dogs.
Yes, parking facilities are available at Best Western Heath Court Hotel.
No, Best Western Heath Court Hotel doesn't have a gym.
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