Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsMicrotel Inn & Suites Newport News consistently receives positive reviews for its exceptional location, which is near various dining options, shopping venues, and major attractions like the Patrick Henry shopping center and Jefferson Avenue. Guests appreciate the convenience, peaceful surroundings, and easy accessibility to local events and destinations. The friendliness of the staff and the hotel's competitive pricing enhance the appeal for both business and leisure travelers.
The hotel provides a satisfactory continental breakfast, praised for its fresh waffles, bagels, and fruit, contributing to a solid start to the day. While the selection focuses on carbohydrates, it is deemed adequate for the hotel level, with friendly staff and a well-stocked area enhancing the experience. Coffee is particularly enjoyed, despite a few notes on limited variety.
Rooms at the hotel are generally well-received, with cleanliness and comfort frequently highlighted by guests. The beds are often described as soft and supportive, ensuring a restful experience. Although some rooms are smaller and the furniture somewhat dated, most visitors find the accommodations satisfactory, especially for short stays. Amenities like the mini-fridge and microwave add convenience, despite some noise from the fridge and occasional musty odors.
Cleanliness is a standout feature, with numerous guests praising the tidy rooms and public areas. Modern and well-maintained, the hotel provides a no-frills, affordable option for travelers focused on cleanliness and comfort.
The staff at Microtel Inn & Suites Newport News earns high marks for their friendly and professional demeanor. They go above and beyond to ensure guest satisfaction, from efficient check-ins to resolving issues promptly. The team’s attentiveness, particularly during busy times, adds significantly to the overall positive impression.
In summary, Microtel Inn & Suites Newport News is noted for its prime location, friendly service, comfortable beds, and high cleanliness standards, making it a suitable choice for budget-conscious travelers seeking convenience and comfort for short stays. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Queen Room with Shower - Non-SmokingThe double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This double room provides heating and a TV. The unit has 1 bed.
Queen Room with Two Queen Beds and Shower - Non-SmokingThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This quadruple room provides heating and a TV. The unit has 2 beds.
Queen Room - Hearing Accessible/Non-SmokingThe double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThe quadruple room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility/Hearing Accessible - Non-SmokingThe quadruple room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This quadruple room features heating and a TV. The unit has 2 beds.
Guest Reviews
6.5
Rated
Location
The Microtel Inn & Suites Newport News boasts an exceptional location that consistently satisfies guests, evident from numerous positive reviews. Its proximity to a variety of dining options and shopping venues is a standout feature, with several reviews appreciating how accessible these amenities are. Major attractions like the Patrick Henry shopping center and the city's main artery, Jefferson Avenue, are nearby, making it an ideal choice for travelers keen on exploring local offerings. Visitors find the peaceful surroundings conducive to relaxation, highlighting the quiet atmosphere at night. The hotel is noted for convenience, with guests frequently remarking on its easy accessibility to various events and destinations they need to be at. Furthermore, the friendliness of the staff and the competitive pricing complement the hotel's prime location, making it a sensible choice for both business and leisure stays in Newport News.
Breakfast
Microtel Inn & Suites Newport News offers a breakfast experience that fits the expectations of a continental morning meal, providing a good start to the day without any frills. Guests frequently appreciated the selection of fresh waffles, bagels, and fruit that added a substantial touch to the offerings. Coffee is available and generally enjoyed by guests, with some remarking on it being the highlight of the breakfast area. Although the breakfast selection leans heavily towards carbohydrates, including options like yogurt and pastries, it is generally seen as adequate for the hotel's level. The complimentary breakfast is often described as a welcome bonus, providing a pleasant start and helping to offset travel expenses. While a few guests noted the limited variety, the friendly staff and well-stocked breakfast area contributed positively to the overall experience.
Rooms
Microtel Inn & Suites Newport News offers a mixed yet generally positive reception regarding its rooms. Cleanliness stands out as a consistent highlight, with numerous guests attesting to well-maintained and tidy spaces. The comfort of the beds receives favorable remarks, often described as soft and supportive, contributing to a pleasant stay. Despite some inconsistencies in room size and reports of musty odors, many guests find the accommodations satisfactory for a short stay or giving value for the price.
Amenities such as a mini-fridge and microwave enhance the convenience factor, though some mention occasional noise from the fridge. The location is another plus, conveniently situated near dining options. Rooms are described as small by several guests, with some being too cramped for longer visits and featuring dated furniture. However, most guests find the rooms adequate and functional for their needs, appreciating particular units that offer more space.
The staff's exceptional service also garners praise, adding to the overall positive impression. While the hotel could benefit from updates, it remains a clean and comfortable choice for budget-conscious travelers, particularly for short stays.
Beds
Travelers visiting Microtel Inn & Suites Newport News can generally expect to find a high level of comfort when it comes to the accommodation's beds. Many guests have shared their delight, consistently describing the beds as clean and very comfortable. The positive feedback surrounding the bed quality suggests that staying at this establishment often leaves visitors feeling satisfied with their restful experiences.
While there are a couple of comments highlighting issues such as sagging mattresses and discomfort, these appear to be less common encounters among guests. Most reviewers have focused on the comfort provided, with mentions of a nice bathroom complementing the stay experience.
Overall, the beds at Microtel Inn & Suites Newport News are frequently praised, contributing to a comfortable and relaxing stay in rooms that might be compact but are sufficient for short visits.
Cleanliness
Microtel Inn & Suites Newport News consistently maintains a high standard of cleanliness, making it an ideal choice for travelers seeking a tidy and comfortable stay. Guests frequently commend the hotel for its clean rooms and bathrooms, often highlighting the pleasant smell of clean air upon arrival. The public areas, along with amenities such as the microwave, refrigerator, and vending machines in the lobby, are noted to be spotless. Visitors appreciate the fluffy towels and nice bedding, contributing to a relaxing stay. The facility is described as modern and well-kept, providing a generally clean atmosphere. While some isolated concerns about dirtiness and pest presence have been noted, the positive feedback about the hotel's cleanliness and the friendly, accommodating staff suggests a generally satisfying experience. The hotel offers a no-frills, affordable option with adequate and comfortable rooms, making it a reasonable choice for budget-conscious travelers.
Staff
The Microtel Inn & Suites Newport News has garnered an impressive reputation for its staff, largely attributed to their friendly and helpful demeanor. Visitors often emphasize the warm and accommodating nature of the service provided, from the check-in experience with desk associates to interactions with employees throughout the hotel. Guests describe the staff as consistently friendly, polite, and professional, always ready to assist with various needs, whether that's securing transportation or resolving booking issues with efficient refunds.
Front desk personnel, in particular, stand out for their exceptional service, with mentions about individual staff members making notable positive impressions. The team at Microtel Inn & Suites goes above and beyond to ensure comfort, even showing considerable patience in busy scenarios, such as handling groups of teenagers during breakfast. This attentiveness and dedication to guest satisfaction is also highlighted in their willingness to offer solutions when issues arise, ensuring a pleasant stay for all visitors.
Overall, the reviews reflect a high level of gratitude and appreciation for the hotel staff's commitment to delivering excellent service, making guests feel welcomed and valued at every turn.
No, Microtel Inn & Suites Newport News doesn't have any pool.
No, a spa isn't available at Microtel Inn & Suites Newport News.
No, Microtel Inn & Suites Newport News doesn't allow dogs.
No, parking facilities aren't available at Microtel Inn & Suites Newport News.
No, Microtel Inn & Suites Newport News doesn't have a gym.