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Summary of reviewsSuper 8 by Wyndham Newport News/Jefferson Ave. enjoys praise for its strategic location, making it a convenient choice for various types of visitors. The hotel is situated near major roadways, numerous restaurants, and shopping venues, such as a nearby Walmart, all of which are accessible on foot. The area also offers family-friendly leisure activities like fishing and is close to attractions like the Huntington Tennis Center and a concert venue. Despite occasional concerns about individuals outside the hotel, its proximity to both essentials and attractions is generally seen as advantageous for those exploring Newport News.
The hotel’s staff consistently receive high marks for their friendliness and accommodating nature. Guests frequently commend the welcoming and helpful demeanor of the team, particularly the front desk personnel, who are noted for their professionalism and knowledge. Such positive staff interactions contribute significantly to guest satisfaction.
When it comes to rooms, guests largely appreciate their cleanliness and some describe them as beautifully decorated. The rooms are often considered spacious and comfortable, with many noting the quality of the beds for a restful night and the showers as hot and refreshing. Nevertheless, there are reports of maintenance issues and unpleasant odors in certain rooms, suggesting some inconsistencies. Overall, guests find the rooms a desirable option within the budget category, offering a clean and cozy stay in Newport News.
The breakfast offerings have a mixed reception. While some guests find the minimal continental options, which include items like cinnamon rolls, fruits, yogurt, and toast, adequate for the price, others feel the selection could be improved. Despite the critiques, the breakfast’s convenience is nonetheless acknowledged.
Cleanliness throughout the hotel is generally perceived positively, with many guests commending the spotless rooms and clean hallways. The hotel makes efforts to maintain a pleasant and odor-free environment. However, there are areas requiring attention, such as dated rooms and occasional odors attributed to tobacco or marijuana. While some guests pointed out cleanliness issues like dirty carpets or bathrooms, the overall impression remains favorable, bolstered by the friendly staff's contribution to a pleasant atmosphere.
Beds at the hotel evoke mixed reactions. While several guests describe them as comfortable and conducive to a great night's sleep, others express discomfort, likening the mattresses to thick cardboard, and find the pillows insufficient. Stains on sheets are noted by a few, highlighting an area for potential improvement. Despite this, many guests enjoy a comfortable experience overall. Show more
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Categories
Accessible Hotel
This hotel has increased accessibility and features an elevator. Mobility accessible rooms are available, including a 1 Queen Bed, Mobility Accessible Room, Non-Smoking option.
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Deluxe Double Room with Two Double Beds - Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Room - Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room - Non-SmokingFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Double Room with Two Double Beds - SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room -SmokingThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Room - Mobility Access/Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
6.5
Rated
Location
Super 8 by Wyndham Newport News/Jefferson Ave offers an impressive location that caters to a variety of guests' needs. Nestled conveniently close to major roadways, the hotel is surrounded by a plethora of restaurants and shopping venues, including a Walmart within walking distance. This makes dining and shopping extremely accessible. The area provides easy access to a family-oriented atmosphere with options for leisure activities such as fishing, and is close to the Huntington Tennis Center and a concert venue. Guests appreciate the proximity to a bustling array of stores, ideal for a relaxed shopping spree, as well as a beautiful beachside park for those looking to enjoy nature.
Additionally, the hotel's location is praised for its versatility in accommodating various activities, from dining and shopping to accessing interstate routes for travel. The manager and friendly staff contribute positively to the overall experience. While the rooms maintain cleanliness and offer spacious value, some reviews note the presence of individuals outside the hotel which might detract from the experience. Despite this, the general consensus affirms that the strategic location near essentials and attractions makes it an advantageous spot for visitors looking to explore Newport News.
Breakfast
The breakfast offerings at the Super 8 by Wyndham Newport News/Jefferson Ave. have received mixed feedback from guests. Many noted a minimal continental style, focusing largely on packaged items such as cinnamon rolls and fruits like apples and bananas, alongside yogurt and juice. For some, this simple fare provided a refreshing start to the day, appreciated for its convenience and suitability given the price. Additionally, the inclusion of basic staples like toast, cereals, muffins, and waffles was acknowledged in some instances, highlighting a more diverse selection. However, critiques were frequent, pointing out the limited choice and perceived low quality, with comments suggesting that improvements could be made to the variety and presentation of the breakfast area to enhance the guests' experience.
Rooms
Super 8 by Wyndham Newport News/Jefferson Ave. offers guests a variety of room experiences that include a consistently positive aspect, which is cleanliness. Many visitors have found the rooms to be clean and fresh, with some even describing them as beautifully decorated and nicely adorned. The beds are frequently mentioned as comfortable, contributing to a restful night, and the showers are reported as nice and hot. Guests have appreciated the overall neatness and spaciousness of several rooms, considering them adequately sized for short stays, particularly favoring non-smoking rooms for their quiet and comfortable atmosphere. Despite some reports of maintenance issues and unpleasant smells in certain rooms, the accommodation is noted for being more desirable compared to other budget options, making it a viable choice for travelers seeking a clean and cozy stay in Newport News.
Beds
The beds at Super 8 by Wyndham Newport News/Jefferson Ave receive mixed feedback from guests. Some found the beds comfortable and even described the mattress as super comfortable or good, with several guests noting they slept well or had a great night's sleep. However, there's a contrasting sentiment, as others experienced discomfort, describing the beds and pillows as uncomfortable, or even likening the bed to thick cardboard. Pillows were also found wanting by some, being insufficient or uncomfortable. Additionally, there were mentions of stains on the sheets, which could be an area for improvement. While there are positive remarks about a comfortable experience, consistency in comfort seems to vary among guests.
Cleanliness
The Super 8 by Wyndham Newport News/Jefferson Ave. presents a mixed experience when it comes to cleanliness, according to guest reviews. On the brighter side, many guests appreciated the cleanliness of the rooms, describing them as well-maintained and spotless. Several reviews highlighted clean hallways with fresh scents and odor-free environments, suggesting that efforts have been made to ensure guest comfort. Hot water in the rooms was noted to offer a massage-like experience, adding to the pleasurable stay.
Friendly and accommodating staff further enhanced the welcoming atmosphere, which leaves a positive impression despite some concerns. Certain areas, such as the lobby, were also commended for their updated look and cleanliness, contributing to an overall clean environment. However, there are some issues that need addressing, such as dated rooms and occasional odors, which some guests attributed to tobacco or marijuana. A few reviews mentioned the need for deep cleaning and attention to specific issues like carpets and bathrooms, as these areas were sometimes found to be dirty or in need of maintenance.
A small number of guests reported more severe issues, including safety concerns and bathroom cleanliness, indicating inconsistencies in the overall cleaning routine. While many guests found nothing to dislike, the contrasting reviews suggest a varied perception of cleanliness standards at the property. Nonetheless, the positive remarks regarding clean rooms and friendly service reflect a generally satisfactory experience for most visitors.
Staff
The Super 8 by Wyndham Newport News/Jefferson Ave. is consistently praised for its excellent staff, who stand out for their friendliness and accommodating nature. Visitors often highlight the welcoming and helpful demeanor of the team, making guest interactions pleasant throughout their stay. The front desk personnel receive special commendations for their approachable and knowledgeable manner, with both the morning and afternoon staff earning accolades for their professionalism. While there are mixed sentiments in some reviews, the general sentiment is overwhelmingly positive, with many describing the staff as exceptionally nice and supportive. This level of customer service seems to be a hallmark of the hotel's service culture, contributing significantly to guests' overall satisfaction.
No, Super 8 by Wyndham Newport News/Jefferson Ave. doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Newport News/Jefferson Ave..
Yes, Super 8 by Wyndham Newport News/Jefferson Ave. welcomes dogs.
No, parking facilities aren't available at Super 8 by Wyndham Newport News/Jefferson Ave..
No, Super 8 by Wyndham Newport News/Jefferson Ave. doesn't have a gym.