The Glass Light Hotel & Gallery offers a Tesla electric car charging station as one of its amenities. EV charging stations are available subject to availability.
SpringHill Suites Norfolk Old Dominion University is a convenient accommodation option for those visiting or attending events at ODU. The hotel's location next to the university and across from the Chartway Arena provides easy access to various eateries and dessert places. The staff is friendly and accommodating with some standout employees providing excellent customer service. However, guests have had mixed experiences with the breakfast, rooms, cleanliness, pool and beds. While some guests found the rooms to be clean and spacious with comfortable beds, others encountered cleanliness issues and outdated amenities. The pool has also been a mixed experience for guests with some finding it a nice amenity and others complaining about its cleanliness and temperature. Overall, SpringHill Suites Norfolk Old Dominion University offers a decent place to stay, but updates and improvements could enhance the guest experience.
Express INN is highly regarded for its prime location, just a short five-minute walk from the beach, making it an ideal choice for those seeking a coastal getaway. Guests repeatedly praise its easy access to the ocean, positioning it as a top choice for both beach lovers and visitors attending local events. This favorable location, combined with accommodating staff, enhances the experience and marks the hotel as a preferred option for frequent travelers to Virginia.
The rooms at Express INN are noted for their spaciousness and generally comfortable atmosphere. Visitors appreciate the cleanliness and smoke-free environment of the non-smoking rooms, contributing to a refreshing stay. The beds often receive commendations for their comfort, although there are mixed opinions with some suggesting improvements in mattress quality and pillow comfort. While some guests find the rooms cozy and quiet, there are mentions of inconsistencies in maintenance, highlighting varied experiences with room conditions.
Cleanliness is perceived as a mixed aspect of the hotel, with certain rooms upholding a very clean standard, free from bugs and stocked with fresh towels. Nevertheless, there are reports of inconsistent cleanliness, with complaints about unpleasant odors, sticky surfaces, and occasional sightings of pests. Rooms in need of upgrades and aging infrastructure further contribute to these varied impressions.
The staff at Express INN is largely celebrated for their friendliness and helpfulness, contributing positively to guests' experiences. Interactions with the desk clerks and owners receive special mention for being attentive and welcoming, although there are isolated instances of dissatisfaction with service, indicating occasional inconsistencies in guest interactions.
Overall, Express INN is favored for its strategic beachside location and generally comfortable rooms, supported by commendable staff service. Despite some concerns regarding cleanliness and room condition, the hotel remains an attractive option for those prioritizing convenience and hospitality in their travel experiences.