Fraser Place Puteri Harbour
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Summary of reviewsFraser Place Puteri Harbour offers a tranquil and strategic location, particularly appealing for visits to nearby attractions like Legoland. Guests praise its serene surroundings, convenient access to eateries, cafes and supermarkets and stunning views from higher floors. The modern, clean rooms with high-quality fittings and proximity to the harbor enhance the experience, although some find it a bit remote from central Johor Bahru and large shopping malls.
The hotel’s breakfast service receives generally favorable reviews for its variety and taste, although some guests suggest improvements in menu rotation and service speed. The dining experience overall is positive with guests enjoying the buffet dinner and on-site Hard Rock Cafe, though a few wish for more dining options in the surrounding area.
Rooms at Fraser Place Puteri Harbour are frequently lauded for their spaciousness, modern design and comprehensive amenities such as kitchenettes and washing machines. The cleanliness and comfort of the rooms, including comfortable beds and fresh linens, contribute to a highly satisfactory stay, despite occasional reports of minor cleanliness issues.
Cleanliness in general is well-regarded with many noting the tidy and well-maintained state of both rooms and public spaces, though some inconsistency in maintaining high standards is noted. The friendly, polite and helpful staff enhance the overall experience, frequently receiving commendations for their excellent service and prompt assistance.
Complimentary Wi-Fi is available, though connectivity can be inconsistent. Despite this, the overall value for money remains high due to the comfort and convenience offered.
The gym features modern equipment but may not meet all guests’ needs due to its small size and limited hours. The pool area is appreciated for its cleanliness and child-friendly amenities, though improvements in size, operating hours and maintenance are suggested.
Parking facilities receive positive feedback for their convenience, security and ease of access with valet parking available. Some find the carpark tight for larger vehicles and distant from the main building, yet this does not significantly detract from the overall positive experience.
Finally, the bed arrangements are a highlight with guests frequently remarking on the comfort and spaciousness of the mattresses and pillows, contributing to a restful night’s sleep. Overall, Fraser Place Puteri Harbour provides a comfortable, convenient and enjoyable stay for travelers, enhanced by its serene location, modern amenities and excellent service.
Categories
The hotel’s breakfast service receives generally favorable reviews for its variety and taste, although some guests suggest improvements in menu rotation and service speed. The dining experience overall is positive with guests enjoying the buffet dinner and on-site Hard Rock Cafe, though a few wish for more dining options in the surrounding area.
Rooms at Fraser Place Puteri Harbour are frequently lauded for their spaciousness, modern design and comprehensive amenities such as kitchenettes and washing machines. The cleanliness and comfort of the rooms, including comfortable beds and fresh linens, contribute to a highly satisfactory stay, despite occasional reports of minor cleanliness issues.
Cleanliness in general is well-regarded with many noting the tidy and well-maintained state of both rooms and public spaces, though some inconsistency in maintaining high standards is noted. The friendly, polite and helpful staff enhance the overall experience, frequently receiving commendations for their excellent service and prompt assistance.
Complimentary Wi-Fi is available, though connectivity can be inconsistent. Despite this, the overall value for money remains high due to the comfort and convenience offered.
The gym features modern equipment but may not meet all guests’ needs due to its small size and limited hours. The pool area is appreciated for its cleanliness and child-friendly amenities, though improvements in size, operating hours and maintenance are suggested.
Parking facilities receive positive feedback for their convenience, security and ease of access with valet parking available. Some find the carpark tight for larger vehicles and distant from the main building, yet this does not significantly detract from the overall positive experience.
Finally, the bed arrangements are a highlight with guests frequently remarking on the comfort and spaciousness of the mattresses and pillows, contributing to a restful night’s sleep. Overall, Fraser Place Puteri Harbour provides a comfortable, convenient and enjoyable stay for travelers, enhanced by its serene location, modern amenities and excellent service.
Luxury Aparthotel
This upscale aparthotel provides luxurious 5-star accommodations with stunning views of Puteri Harbour Marina. It features a semi-outdoor swimming pool, a modern gym, spa, sauna, and steam room. The fully-furnished apartments include kitchenettes and offer executive lounge access.
Aparthotel with Swimming Pool
This aparthotel is tagged as having a swimming pool.
Indoor Pool Children's Pool Outdoor Pool
Aparthotel with Parking
Fraser Place Puteri Harbour provides parking facilities. The aparthotel's location in Puteri Harbour offers easy access to nearby attractions, and the parking makes it easy for guests with vehicles to come and go as they please.
Accessible Aparthotel
This property provides wheelchair access to common and public areas and has multi-lingual staff available.
Aparthotel with Gym
Fraser Place Puteri Harbour includes a fitness center for guests who want to keep up with their exercise regime. It is well-equipped and suitable for various workout routines.
5-Star Aparthotel
Offers stylish serviced apartments with modern amenities and stunning views of Puteri Harbour. The aparthotel's convenient location and spacious accommodations make it ideal for extended stays and families.
Aparthotel with Outdoor Pool
This property features both a semi-outdoor swimming pool and an outdoor pool, along with a children's pool. Guests can enjoy a refreshing swim or relax by the poolside.
Aparthotel with Children's Pool
The aparthotel offers a 'children's pool' alongside both indoor and outdoor pools, providing multiple options for children's water activities. Its location near family attractions further enhances its appeal.
Aparthotel with Indoor Pool
Fraser Place Puteri Harbour features an exquisite indoor swimming pool, providing a dedicated space for guests to enjoy a refreshing swim regardless of the weather. The indoor pool operates from 7:00 AM to 7:00 PM, offering ample time for relaxation or exercise. The property also includes an outdoor pool and a children's pool, catering to diverse guest preferences.
Guest Reviews
Fraser Place Puteri Harbour boasts a tranquil and strategic location, particularly appealing for those planning a visit to Legoland, as it is just a short drive away. Guests appreciate its proximity to the harbor, making it perfect for morning or evening walks and the quiet surroundings which provide a peaceful retreat from the city's hustle and bustle. The area is well-served with eateries, cafes and supermarkets within walking distance, adding to the convenience. The hotel itself offers stunning views, especially from the higher floors and modern, clean rooms with high-quality fittings. Hard Rock Cafe is also conveniently located within the same block and ample parking and easy access to taxis make it easy to explore further afield. While it may be a bit remote and far from central Johor Bahru and large shopping malls, the serene environment and easy access to attractions like Legoland make it an excellent choice for a relaxed stay.
The breakfast experience at Fraser Place Puteri Harbour has garnered a range of opinions from guests. Many guests praised the breakfast, highlighting excellent, amazing and delicious spreads with a wide variety of choices. Comments frequently mentioned the delight and satisfaction derived from the plentiful options, labeling it as a satisfying and delightful experience.
Despite the positive feedback, some guests identified areas for improvement. While many appreciated the variety, others felt the selection was limited and did not have enough vegetarian options. The buffet sometimes struggled with timely replenishment during peak times and there were occasional complaints about the speed of service and the need to refresh the menu more frequently.
The breakfast staff frequently received commendations for their friendliness and excellent service, contributing positively to the overall breakfast experience. However, a few guests were less impressed, describing the breakfast as average or in need of improvement.
Overall, the breakfast at Fraser Place Puteri Harbour appears to please a majority of guests with its variety and taste, but there is room for enhancement, particularly in terms of menu rotation and service speed.
The dining experience at Fraser Place Puteri Harbour receives a mix of praise and constructive feedback from guests. One highlight is the buffet dinner, which, though offered only on selected nights, offers a good variety of delicious foods that leave guests satisfied. Festive delicacies like kuehs and crisps krepek add a special touch to the breakfast buffet, making it a unique experience.
Guests also note the availability of meal options at the on-site Hard Rock Cafe, contributing to the overall positive experience. The quality of the food itself—whether for breakfast, lunch or dinner—is often described as very delicious with excellent service complementing the meals. Room service is another strong point with many guests appreciating the convenience and quality, though the menu is somewhat limited and some items are often unavailable.
Despite the generally positive feedback, there is a call for more dining options in the surrounding area, as the current choices are seen as quite limited. Furthermore, while breakfast and high tea are good, there is room for improvement according to some guests. Nonetheless, the efficiency in refilling food during meals maintains a satisfactory dining experience overall.
Fraser Place Puteri Harbour offers a commendable experience, especially when it comes to the room accommodations. Guests repeatedly highlight the spacious, clean and comfortable nature of the rooms, often noting their modern and stylish design. Many appreciate the rooms' well-equipped facilities, which include kitchenettes, washing machines and comfortable beds, making extended stays particularly convenient. The views from the balconies are frequently described as amazing, adding to the appeal.
The general cleanliness and maintenance of the rooms are consistently praised with fresh towels and neat arrangements regularly mentioned. The contemporary furnishings and bright interiors contribute to a homely feel that many guests seem to enjoy. Family-friendly amenities and room sizes are also well-regarded with apartments providing ample space for families with children.
However, there are occasional mentions of rooms not meeting cleanliness expectations with some guests noting issues like spider webs or musky smells. Despite this, the overall feedback emphasizes the positive aspects, such as excellent room decor, comprehensive amenities and comfortable, sizeable beds.
The spaciousness of the rooms is a recurring theme with many visitors highlighting the ample room size as a significant advantage. Whether traveling for business or leisure, guests seem to find the combination of space, comfort and modern design to be very satisfactory. Additionally, facilities like the washer/dryer and cooking amenities add value to the stay, alongside the beneficial location and polite staff.
In essence, Fraser Place Puteri Harbour stands out for its spacious, well-equipped rooms with modern aesthetics, making it a preferred choice for many travelers seeking comfort and convenience in their accommodations.
Fraser Place Puteri Harbour boasts exceptional accommodations when it comes to their beds, drawing strong praise from many of its guests. The mattresses and pillows frequently receive high marks for comfort, described as comfy, super comfy and even extremely comfortable. Visitors particularly appreciate the cozy, soft and fluffy bed linens that contribute to a luxurious sleep experience. Comments on the bed sizes often highlight the spaciousness with many noting the large, king-sized beds as a standout feature.
The general consensus among guests is that the beds are not only big but also very comfortable with numerous mentions of them being perfectly situated and conducive to a restful night's sleep. However, there were occasional mentions of the beds being too soft for some, but these are few and inconsequential compared to the abundance of positive feedback. Overall, it is evident that the bed arrangements at Fraser Place Puteri Harbour significantly enhance the guest experience, ensuring a comfortable and enjoyable stay.
The reviews of Fraser Place Puteri Harbour highlight a generally clean and well-maintained environment. Many guests praised the cleanliness of the rooms, describing them as big, spacious, well-furnished and tidy. The hotel's overall cleanliness received commendations with numerous mentions of bright, well-designed and clean spaces. Specific facilities such as the apartments and the well-maintained lobby also added to the positive experience.
However, there were inconsistencies in these positive remarks. Some visitors pointed out issues such as dirty pools, stained sofas, unclean bathrooms, dusty areas and improperly cleaned towels. These details indicate that while the hotel manages to maintain high standards of cleanliness in certain aspects, there is room for improvement in others. Despite these occasional lapses, the general sentiment seems to favor the hotel's cleanliness and comfort with several guests giving a thumbs up to the environment and overall property maintenance.
Fraser Place Puteri Harbour has garnered numerous positive comments for its staff from satisfied guests. The hotel boasts a team that is consistently described as friendly, polite and helpful. Guests often highlight the reception and cleaning staff specifically, praising their efficiency, promptness and knowledge. Exceptional individual contributions from staff members like Mr. Azhar and Mr. Izat have been commended for their excellent service and customer relations.
The attentive nature of the staff creates a welcoming atmosphere throughout the hotel, extending to the valet and wait staff who are frequently noted for their politeness and courteousness. Many reviews underscore the exceptional customer service and the staff’s ability to adapt and respond quickly to guest needs, reinforcing the hotel's reputation for excellent service.
However, despite the overwhelming positivity, there are isolated mentions of rude behavior and less helpful interactions, particularly with the reception staff. These instances seem to be exceptions rather than the norm in an otherwise favorable array of feedback.
Overall, the staff at Fraser Place Puteri Harbour consistently contribute to an enjoyable stay, leaving guests impressed with their amiable and professional demeanor.
Fraser Place Puteri Harbour provides guests with complimentary Wi-Fi, although the reception can be inconsistent. Some guests report stable and good network performance, while others have experienced slow speeds or difficulty connecting in their rooms. Despite these issues, the dependable staff and overall value for money make this a noteworthy stay. The lack of internet connectivity on the TV and absence of Netflix may be a downside for some, but the comfortable accommodations still make it a decent choice for travelers.
Fraser Place Puteri Harbour offers a gym area that, while small and featuring minimal facilities, provides modern gym equipment for guests looking to maintain their fitness routines. Despite some limitations in the availability of equipment, the dedicated trainers receive high praise for their support and expertise. However, it's worth noting that the gym's opening hours are from 7am to 7pm, which may not accommodate all schedules. Overall, the gym serves its purpose for basic workouts, though there is potential for improvements to better meet guests' needs.
Fraser Place Puteri Harbour offers a well-maintained pool area that frequently garners positive feedback for its cleanliness and upkeep. The large pool provides ample space for relaxation, though some guests find it a bit small, particularly during peak times. Families appreciate the heated children's pool, making it a popular spot for kids to enjoy. There is also a separate baby pool, though its flooring can be rough underfoot.
The indoor setting of the swimming pool adds to its charm, offering a quick getaway from the hustle and bustle. However, a notable downside is the limited operating hours with the pool opening at 11 am and closing earlier than some guests would prefer. Despite these constraints, the clean pool area remains a beloved feature, although there are occasional mentions of maintenance and cleanliness issues that need attention.
Overall, while the pool area is highly regarded for its cleanliness and thoughtful amenities for children, there is room for improvement in terms of pool size, operating hours and maintenance schedules.
Parking at Fraser Place Puteri Harbour generally receives positive feedback from guests. The parking spaces are described as good and easily accessible. The facility is secured, providing guests with peace of mind. Free parking is a significant perk and adds to the convenience of the stay. The location of the carpark is noted as convenient and there is ample parking available. Valet parking is also offered, adding an extra layer of service for guests who prefer it. However, it should be mentioned that the carpark can be tight for those driving larger vehicles and there is no on-property parking available. Some guests noted that the car park is a bit far from the main building and the presence of many unfinished buildings and vacant shops nearby may detract slightly from the overall experience.
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Location
Breakfast
Despite the positive feedback, some guests identified areas for improvement. While many appreciated the variety, others felt the selection was limited and did not have enough vegetarian options. The buffet sometimes struggled with timely replenishment during peak times and there were occasional complaints about the speed of service and the need to refresh the menu more frequently.
The breakfast staff frequently received commendations for their friendliness and excellent service, contributing positively to the overall breakfast experience. However, a few guests were less impressed, describing the breakfast as average or in need of improvement.
Overall, the breakfast at Fraser Place Puteri Harbour appears to please a majority of guests with its variety and taste, but there is room for enhancement, particularly in terms of menu rotation and service speed.
Dinner
Guests also note the availability of meal options at the on-site Hard Rock Cafe, contributing to the overall positive experience. The quality of the food itself—whether for breakfast, lunch or dinner—is often described as very delicious with excellent service complementing the meals. Room service is another strong point with many guests appreciating the convenience and quality, though the menu is somewhat limited and some items are often unavailable.
Despite the generally positive feedback, there is a call for more dining options in the surrounding area, as the current choices are seen as quite limited. Furthermore, while breakfast and high tea are good, there is room for improvement according to some guests. Nonetheless, the efficiency in refilling food during meals maintains a satisfactory dining experience overall.
Rooms
The general cleanliness and maintenance of the rooms are consistently praised with fresh towels and neat arrangements regularly mentioned. The contemporary furnishings and bright interiors contribute to a homely feel that many guests seem to enjoy. Family-friendly amenities and room sizes are also well-regarded with apartments providing ample space for families with children.
However, there are occasional mentions of rooms not meeting cleanliness expectations with some guests noting issues like spider webs or musky smells. Despite this, the overall feedback emphasizes the positive aspects, such as excellent room decor, comprehensive amenities and comfortable, sizeable beds.
The spaciousness of the rooms is a recurring theme with many visitors highlighting the ample room size as a significant advantage. Whether traveling for business or leisure, guests seem to find the combination of space, comfort and modern design to be very satisfactory. Additionally, facilities like the washer/dryer and cooking amenities add value to the stay, alongside the beneficial location and polite staff.
In essence, Fraser Place Puteri Harbour stands out for its spacious, well-equipped rooms with modern aesthetics, making it a preferred choice for many travelers seeking comfort and convenience in their accommodations.
Beds
The general consensus among guests is that the beds are not only big but also very comfortable with numerous mentions of them being perfectly situated and conducive to a restful night's sleep. However, there were occasional mentions of the beds being too soft for some, but these are few and inconsequential compared to the abundance of positive feedback. Overall, it is evident that the bed arrangements at Fraser Place Puteri Harbour significantly enhance the guest experience, ensuring a comfortable and enjoyable stay.
Cleanliness
However, there were inconsistencies in these positive remarks. Some visitors pointed out issues such as dirty pools, stained sofas, unclean bathrooms, dusty areas and improperly cleaned towels. These details indicate that while the hotel manages to maintain high standards of cleanliness in certain aspects, there is room for improvement in others. Despite these occasional lapses, the general sentiment seems to favor the hotel's cleanliness and comfort with several guests giving a thumbs up to the environment and overall property maintenance.
Staff
The attentive nature of the staff creates a welcoming atmosphere throughout the hotel, extending to the valet and wait staff who are frequently noted for their politeness and courteousness. Many reviews underscore the exceptional customer service and the staff’s ability to adapt and respond quickly to guest needs, reinforcing the hotel's reputation for excellent service.
However, despite the overwhelming positivity, there are isolated mentions of rude behavior and less helpful interactions, particularly with the reception staff. These instances seem to be exceptions rather than the norm in an otherwise favorable array of feedback.
Overall, the staff at Fraser Place Puteri Harbour consistently contribute to an enjoyable stay, leaving guests impressed with their amiable and professional demeanor.
Wi-Fi
Gym
Pool
The indoor setting of the swimming pool adds to its charm, offering a quick getaway from the hustle and bustle. However, a notable downside is the limited operating hours with the pool opening at 11 am and closing earlier than some guests would prefer. Despite these constraints, the clean pool area remains a beloved feature, although there are occasional mentions of maintenance and cleanliness issues that need attention.
Overall, while the pool area is highly regarded for its cleanliness and thoughtful amenities for children, there is room for improvement in terms of pool size, operating hours and maintenance schedules.
Parking
Yes, Fraser Place Puteri Harbour has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Fraser Place Puteri Harbour.
No, Fraser Place Puteri Harbour doesn't allow dogs.
Yes, parking facilities are available at Fraser Place Puteri Harbour.
Yes, Fraser Place Puteri Harbour has a gym.
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