El Puerto Hotel
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Summary of reviewsEl Puerto Hotel in Kenting is lauded for its tranquil and scenic location, offering guests a serene escape from the bustling night market scene. Situated directly across from one of Kenting's most stunning beaches, the hotel provides breathtaking vistas and easy access to numerous local attractions like the Shell Museum and Eluanbi. Despite its slightly remote position, visitors appreciate the peaceful atmosphere, convenient parking, and welcoming staff, which make it an ideal base for exploring the region's natural beauty.
The hotel offers notably spacious and comfortable rooms, often compared to studio apartments in larger cities. Guests enjoy the minimal noise in the Sand Island area, allowing for a truly relaxing experience enhanced by impressive views of the sea and mountains. The bright and airy accommodations are pet-friendly and ideal for families, with amenities like cribs and expansive bathrooms. While the hotel exterior shows some signs of neglect, the interior offers a comfortable and scenic retreat.
The establishment strives to maintain a clean and tidy environment, with many guests highlighting the overall pleasant atmosphere. Although there have been occasional lapses in cleaning standards, such as unwanted hairs and crumbs found in rooms, these issues seem isolated. The helpful housekeeping staff generally ensure a clean setting, adding to the hotel's appeal.
The staff at El Puerto Hotel stand out for their friendliness and helpful demeanor, consistently creating a warm and welcoming atmosphere for guests. Excellent service is noted across the board, with staff ensuring visitors are greeted with smiles and assistance. They play a significant role in enhancing the overall guest experience, although there has been a rare instance of inattentiveness.
Guests appreciate the comfort and spaciousness of the beds, which are frequently described as large and accommodating. The beds offer a restful sleep environment, with just the right balance of firmness, appealing to families and individuals alike. Overall, El Puerto Hotel excels in providing a comfortable and enjoyable stay, leaving guests inclined to return.
Categories
The hotel offers notably spacious and comfortable rooms, often compared to studio apartments in larger cities. Guests enjoy the minimal noise in the Sand Island area, allowing for a truly relaxing experience enhanced by impressive views of the sea and mountains. The bright and airy accommodations are pet-friendly and ideal for families, with amenities like cribs and expansive bathrooms. While the hotel exterior shows some signs of neglect, the interior offers a comfortable and scenic retreat.
The establishment strives to maintain a clean and tidy environment, with many guests highlighting the overall pleasant atmosphere. Although there have been occasional lapses in cleaning standards, such as unwanted hairs and crumbs found in rooms, these issues seem isolated. The helpful housekeeping staff generally ensure a clean setting, adding to the hotel's appeal.
The staff at El Puerto Hotel stand out for their friendliness and helpful demeanor, consistently creating a warm and welcoming atmosphere for guests. Excellent service is noted across the board, with staff ensuring visitors are greeted with smiles and assistance. They play a significant role in enhancing the overall guest experience, although there has been a rare instance of inattentiveness.
Guests appreciate the comfort and spaciousness of the beds, which are frequently described as large and accommodating. The beds offer a restful sleep environment, with just the right balance of firmness, appealing to families and individuals alike. Overall, El Puerto Hotel excels in providing a comfortable and enjoyable stay, leaving guests inclined to return.
Dog Friendly Inn
El Puerto Hotel is a dog-friendly inn that offers a comfortable stay for guests with pets. Its location on Shadao Road provides convenient access to local attractions, ensuring a pleasant experience for both guests and their dogs.
Inn with Parking
Accessible Inn
3-Star Inn
Guest Reviews
Nestled in a tranquil corner of Kenting, El Puerto Hotel is an ideal base for exploring the region's stunning beauty. Guests appreciate the serene atmosphere, with the hotel's location offering respite from the bustling night market scene. Positioned directly across from one of Kenting's most beautiful beaches, the hotel offers convenient access to the sea with incredible vistas from spacious indoor areas. Although situated slightly further from the lively main areas, visitors find the quiet surroundings appealing, especially with easy access to parking and welcoming staff upon arrival.
The hotel's proximity to attractions like the Shell Museum and the Shell Sand Exhibition Hall makes it a favorable choice for families. It also offers easy accessibility to Sand Island and Eluanbi, providing a perfect blend of peaceful retreat and local exploration options. Despite the slightly remote location, guests consistently praise the convenience of reaching nearby points of interest, underscoring El Puerto Hotel as a great place to delight in the natural wonders and unique experiences Kenting has to offer.
El Puerto Hotel in Kenting offers a delightful stay with its notably spacious accommodations, making it easy to explore the scenic surroundings. Guests consistently praise the rooms for their exceptional size, some comparing them to larger-than-average studio apartments found in bustling cities. This ample space is complemented by a sense of cleanliness and comfort, enhanced further by stunning views of the sea and mountains, often visible right from one's bed. The minimal noise in the Sand Island area adds to the tranquil experience.
The pet-friendly policy is a notable highlight, appreciated by guests with furry companions. Additionally, families can enjoy the practicality of large rooms equipped with cribs and living areas. The hotel maintains a bright and airy atmosphere, complete with comfortable furnishings and expansive bathrooms featuring large bathtubs. While the hotel exterior might exhibit some signs of neglect, the internal room experience certainly makes up for it, offering both relaxation and a scenic retreat.
El Puerto Hotel has earned praise from its guests for providing a bed experience that is both comfortable and spacious. Visitors frequently highlight the large size of the beds, with some describing them as 2 meters by 2 meters, offering plenty of room to stretch out and relax. The comfort level is frequently noted, as guests appreciate the beds being neither too soft nor too hard, allowing for a restful night's sleep. Families also find the accommodation ideal with options like one large double bed paired with two single beds that cater perfectly to their needs. Overall, the hotel seems to excel in creating a restful sleep environment with beds that combine the right amount of firmness and generous space.
El Puerto Hotel has received mixed reviews regarding its cleanliness. On a positive note, many guests praised the hotel for its spacious and comfortable rooms, with numerous comments highlighting that both the rooms and the environment are clean and tidy. The establishment is described as having a beautiful, clean setting, which adds to the overall appeal for visitors seeking a pleasant atmosphere.
However, there are areas where the hotel's cleanliness standards fall short. Some guests reported issues such as the presence of unidentified hairs in the bathroom and sand on the living room table upon arrival. Stained bath towels and unpleasant bathroom odors were also noted, detracting from the otherwise comfortable experience. While the helpful housekeeping staff make efforts to maintain cleanliness, there are occasional lapses, such as food crumbs and hair from previous tenants being found on floors, and gecko droppings behind beds.
Overall, while El Puerto Hotel offers a generally clean environment, there are specific areas that require attention to ensure a consistently high standard of cleanliness throughout the entire establishment.
The staff at El Puerto Hotel consistently receive high praise for their friendliness and politeness, creating a warm and welcoming atmosphere for guests. Visitors note the excellent service provided by both the front desk and overall hotel staff, remarking on their outstanding service attitude and ability to make guests feel pleasant upon arrival. The staff, including the owner, are consistently described as friendly, greeting guests with smiles and demonstrating a helpful demeanor. While primarily positive, there is a mention of an isolated incident where a guest felt dismissed, highlighting the importance of consistent attentiveness. Overall, the hotel's staff are a noteworthy highlight in enhancing the guest experience.
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Location
The hotel's proximity to attractions like the Shell Museum and the Shell Sand Exhibition Hall makes it a favorable choice for families. It also offers easy accessibility to Sand Island and Eluanbi, providing a perfect blend of peaceful retreat and local exploration options. Despite the slightly remote location, guests consistently praise the convenience of reaching nearby points of interest, underscoring El Puerto Hotel as a great place to delight in the natural wonders and unique experiences Kenting has to offer.
Rooms
The pet-friendly policy is a notable highlight, appreciated by guests with furry companions. Additionally, families can enjoy the practicality of large rooms equipped with cribs and living areas. The hotel maintains a bright and airy atmosphere, complete with comfortable furnishings and expansive bathrooms featuring large bathtubs. While the hotel exterior might exhibit some signs of neglect, the internal room experience certainly makes up for it, offering both relaxation and a scenic retreat.
Beds
Cleanliness
However, there are areas where the hotel's cleanliness standards fall short. Some guests reported issues such as the presence of unidentified hairs in the bathroom and sand on the living room table upon arrival. Stained bath towels and unpleasant bathroom odors were also noted, detracting from the otherwise comfortable experience. While the helpful housekeeping staff make efforts to maintain cleanliness, there are occasional lapses, such as food crumbs and hair from previous tenants being found on floors, and gecko droppings behind beds.
Overall, while El Puerto Hotel offers a generally clean environment, there are specific areas that require attention to ensure a consistently high standard of cleanliness throughout the entire establishment.
Staff
No, El Puerto Hotel doesn't have any pool.
No, a spa isn't available at El Puerto Hotel.
Yes, El Puerto Hotel welcomes dogs.
Yes, parking facilities are available at El Puerto Hotel.
No, El Puerto Hotel doesn't have a gym.
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