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Summary of reviewsHotel Oberhausen Neue Mitte affiliated by Meliá offers a superb experience for guests, especially praised for its prime location and excellent service. Situated near the Centro shopping mall, one of Europe's largest indoor shopping centers, the hotel is perfect for shopping enthusiasts and those attending events at nearby attractions such as the Rudolf Weber Arena and the Turbinenhalle. Access to public transportation and essential roadways enhances its convenience for travelers exploring the area.
Guests often highlight the hotel's consistently clean and modern rooms, which are spacious and equipped with contemporary amenities. The bathrooms, noted for their size and walk-in showers, reflect the high standards of the hotel's maintenance and recent renovations. A variety of room configurations accommodate families well, and the friendly, professional staff contribute significantly to the hotel’s inviting atmosphere by offering exceptional service at every interaction.
The breakfast at the hotel is another standout feature, with a diverse and extensive buffet that caters to various tastes. Although some find the breakfast pricing a bit high, most agree that the quality and selection justify the cost. While dinner receives mixed reviews due to limited menu choices and restaurant hours, the quality of the food, particularly the burgers, is appreciated.
While the hotel provides an overall reliable four-star experience, there are occasional mentions of the beds being too firm, and some guests were not satisfied with the arrangement of beds or the quality of the pillows. Additionally, while guests usually find the Wi-Fi satisfactory for basic needs, there are mentions of slow and unreliable connectivity in some areas of the hotel.
Parking is ample and conveniently located, though some guests express concerns about associated fees, especially when free options are available nearby. Despite these minor challenges, the hotel offers a comfortable and well-maintained environment for visitors seeking a central base to explore Oberhausen, making it a preferred choice for both leisure and business travelers. Show more
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Dog Friendly Hotel
This hotel allows pets and offers a range of amenities. Its location near the city center makes it a convenient choice for pet owners.
Hotel with Parking
The hotel provides parking options for visitors. Its affiliation with Meliá suggests a reputable establishment with good amenities and services.
Accessible Hotel
This hotel features wheelchair-friendly rooms with wheelchair-accessible bathrooms and overall wheelchair accessibility throughout its grounds. It also offers handicapped parking, accessible rooms, and wheelchair-accessible paths to elevators and registration desks.
4-Star Hotel
This hotel offers a restaurant and a rooftop terrace with a bar. Additional amenities include free in-room WiFi, dry cleaning/laundry services, and bicycle parking. Its location is also convenient, being close to Westfield Centro and Rudolf Weber-Arena.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Standard RoomQuiet and modern non smoking room offering classic comfort and contemporary amenities.
WiFi internet access is available free of charge.
Premium RoomQuiet and modern room offering classic comfort and contemporary amenities.
This room also includes free WiFi, 24-hour wake-up calls and a laundry, as well as a complimentary bottle of water.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.
Family RoomThe unit has 3 beds.
Guest Reviews
Location
Hotel Oberhausen Neue Mitte, affiliated by Meliá, boasts a prime location that consistently earns praise from its guests. Situated directly across from the Centro shopping mall, one of the largest indoor shopping centers in Europe, the hotel offers unparalleled convenience for shopping enthusiasts. It's an excellent base for visiting nearby concert venues such as the Rudolf Weber Arena and the Turbinenhalle, with many attractions, including the Gasometer and the Christmas market, just a short walk away. The hotel's proximity to public transportation and essential roadways further enhances its accessibility, making it a perfect spot for exploring the area. The surrounding amenities provide ample dining options and cultural experiences, while the hotel's quiet and clean environment complements the bustling vicinity. Whether visiting for shopping, business, or leisure, the central position of Hotel Oberhausen Neue Mitte makes it an ideal choice for travelers looking to make the most of their trip.
Breakfast
Hotel Oberhausen Neue Mitte, affiliated with Meliá, is consistently praised for its breakfast offerings, making it a standout feature for guests. Described as good to excellent, the breakfast buffet is both extensive and diverse, providing a wide range of options to suit all tastes. It includes both hot and cold selections, with items freshly prepared and attractively presented. Many guests appreciated the variety and quality, noting the abundant choices available even late into breakfast service. The spacious breakfast room and the attentive, friendly staff contribute positively to the overall experience. While some found the breakfast pricing a bit steep compared to other hotels, most guests felt that the quality and selection justified the cost. Overall, the breakfast at Hotel Oberhausen Neue Mitte is a highlight, leaving guests satisfied and eager to return.
Dinner
The dining experience at Hotel Oberhausen Neue Mitte affiliated by Meliá receives mixed reviews from guests. Many find the food to be tasty, with particular praise for the burgers, which are described as super delicious. The dinner is often noted as quite good overall, and the restaurant comes recommended by some visitors.
However, there are several points to consider. The menu offers limited choices, and the à la carte food has not impressed every diner. Additionally, the restaurant's hours can be inconvenient, closing at 20:00 and not operating daily. Despite these limitations, the staff's willingness to extend the restaurant's hours for late diners demonstrates a commitment to guest satisfaction. Overall, while the dining experience presents challenges, the quality of the food is appreciated by many guests.
Rooms
Hotel Oberhausen Neue Mitte, affiliated with Meliá, offers a well-maintained experience for guests seeking accommodation in a prime location near the Centro shopping center. Most guest reviews highlight the hotel's rooms as being clean, spacious, and furnished with modern amenities. The rooms are generally described as cozy, quiet, and very suitable for short stays. The bathrooms receive praise for being large and well-equipped, often featuring walk-in showers.
The hotel staff is frequently mentioned as friendly and helpful, enhancing the overall guest experience. The beds are comfortable, although some found them a bit hard, and pillows were occasionally noted as being too big. Despite minor complaints about room size, mostly for family accommodations, or limited light in some rooms, the atmosphere remains modern and inviting.
The breakfast is often noted as extensive and delicious, adding value to the stay. The functional room layout satisfies guests' needs with amenities such as air conditioning and coffee-making facilities. Despite a few areas for potential improvement, particularly in room furnishings and sizes for larger groups, the hotel stands out as a practical and pleasant choice for visitors looking for convenience and comfort during their stay in Oberhausen.
Beds
Hotel Oberhausen Neue Mitte, affiliated by Meliá, offers a mixed experience when it comes to their beds, according to guest reviews. The overall sentiment is that the beds are generally comfortable, with some guests finding them extraordinarily so. Many visitors appreciate the good mattresses and the comfort they provide, especially when paired with a great breakfast experience.
However, there are consistent mentions of firmness, with some guests finding the mattresses too hard or firm for their liking. The arrangement of beds as two singles pushed together has prompted some complaints, particularly because they tend to slide apart, which can be inconvenient during sleep. This sliding issue seems to be exacerbated by the fact that the beds are on wheels and cannot be locked into place. The width and size of the beds also received mixed feedback, with some guests finding them narrower than expected.
Pillows were another topic of varied feedback; while some appreciate them, others find them too thin or lacking in support. Despite these issues, many guests still report having slept well.
The room's layout and maintenance are praised for being tidy, clean, and modern, enhancing the overall experience. While there are aspects of the beds that could be improved, such as firmness and stability, the cleanliness and comfort of the rooms are frequently highlighted as positives by those staying at the hotel.
Cleanliness
Hotel Oberhausen Neue Mitte, affiliated by Meliá, is frequently described as a beacon of cleanliness, with numerous reviews highlighting its immaculate condition. Guests consistently mention the hotel as being exceptionally clean, praising the tidy, modern rooms and spotless bathrooms. The attention to cleanliness extends throughout the entire property, from the well-maintained hallways to the neat and organized breakfast area, albeit with some minor room for improvement in the restroom facilities there.
The rooms are not only clean but also spacious and functionally furnished, providing modern amenities and comfort. The hotel's cleaning staff receives high praise for ensuring rooms are consistently kept in pristine condition. A recent renovation seems to contribute to the fresh and modern appearance of the hotel, reinforcing the high standards of maintenance upheld by the staff.
In addition to cleanliness, the hotel’s central location is frequently noted as a positive feature, being conveniently close to major points of interest such as the Rudolf-Weber-Arena and the Centro Mall. The friendly and helpful staff complement the cleanliness of the hotel, creating a welcoming and accommodating atmosphere for guests.
Overall, Hotel Oberhausen Neue Mitte shines as a clean, comfortable, and convenient choice for travelers seeking a well-maintained and centrally-located accommodation.
Staff
Hotel Oberhausen Neue Mitte, affiliated with Meliá, is praised by guests for its consistently outstanding service, especially highlighting the staff's friendliness and helpfulness. Many describe encounters with super friendly and attentive personnel at various points throughout the hotel, including reception, the bar, and breakfast areas. The staff is often noted for their professionalism, accommodating nature, and ability to maintain composure even in busy situations.
Guests appreciate the warm welcomes and the efficient check-in process, often noting the positive attitudes and efforts by the staff to ensure a pleasant stay. Some reviews mention specific individuals, such as Esra at the front desk, who were exceptionally professional and helpful. Overall, the staff contributes significantly to the hotel’s inviting atmosphere with their young, energetic, and helpful team.
Visitors also remark on the hotel's excellent location, cleanliness, and the quality of services such as a good breakfast buffet and spacious, quiet rooms. While there are minor comments about occasional less friendly interactions, these are few and do not overshadow the overwhelmingly positive experiences frequently reported by guests. Hotel Oberhausen Neue Mitte stands out as a place with great service and a welcoming environment, making it a reliable choice for travelers seeking comfort and friendly hospitality.
Wi-Fi
The Wi-Fi experience at Hotel Oberhausen Neue Mitte affiliated by Meliá seems to be mixed, with both positive and negative feedback from guests. On the bright side, some guests noted that the Wi-Fi was stable, worked well, and was free, providing basic connectivity needs without additional charges. However, there are numerous mentions of significant issues, with guests describing the Wi-Fi as weak, slow, or even non-existent in various parts of the hotel. A common concern was the limited reception in rooms and the Wi-Fi's overall unreliability, which posed inconveniences for both guests and staff. While the login process for Wi-Fi was only accessible at the reception in some cases, these connectivity challenges suggest the hotel has room for improvement to meet more consistent expectations.
Parking
The parking situation at Hotel Oberhausen Neue Mitte affiliated by Meliá is a topic of mixed reviews. Guests generally appreciate the ample parking options available directly at the hotel or nearby, noting that the large parking lot facilitates convenient access. Some reviewers highlight the great availability and spaciousness of parking, while others emphasize the convenience of having parking close to hotel facilities. The fees for parking services are frequently mentioned, with a typical charge of 8 to 10 euros per night. Although some guests find these fees reasonable given the hotel's location, others express concerns about additional costs, especially when complimentary parking is available at nearby venues like the Centro shopping center. However, these guests also value the friendly and helpful service provided by hotel staff. Despite some logistical challenges, such as limited availability during peak times and events, the consensus seems to be that parking offers good value for the price. Overall, while improvements in organization and fee structures could enhance the guest experience, the parking facilities are generally viewed as satisfactory.
Family
Hotel Oberhausen Neue Mitte affiliated by Meliá offers an ideal atmosphere for families looking for a convenient and comfortable stay. The hotel provides spacious family rooms that are perfect for accommodating families, often featuring bunk beds or additional sleeping options for children. Guests appreciate the generous size of these rooms and the opportunity for babies to stay as the fifth person without the need for an extra room. The hotel is centrally located, making it a great choice for shopping trips to Centro or attending concerts at the nearby Arena.
Breakfast is highlighted as being excellent, with children up to 12 years eating free, which adds to the value for families. The staff is noted for being friendly and attentive, enhancing the overall experience. Despite occasional noise from neighboring rooms, the accommodation is described as very clean and recently refurbished, which was a necessary update. With thoughtful touches like free welcome drinks and snacks, the hotel ensures a pleasant stay for families eager to explore Oberhausen or use it as a convenient stopover.
4 Star
Hotel Oberhausen Neue Mitte affiliated by Meliá offers a robust four-star experience with some mixed feedback from guests. Positively, visitors appreciate the hotel's comfortable and well-appointed lobby and stylish ambience. The establishment is praised for its convenient location, particularly for activities in Oberhausen Neue Mitte, and guests highlight the excellent value for money with its price-quality ratio. The service receives compliments for being extremely friendly and efficient, contributing to a pleasant stay. Spacious suites and well-equipped rooms enhance comfort, offering what is generally expected from a four-star hotel. Breakfast selections are varied and tastefully presented, even though some guests suggest exploring nearby alternatives.
Despite these strengths, a few aspects fall short of the four-star expectations for some visitors. The check-in process can be slow, though the staff is noted to be competent. Concerns are raised about room amenities like the absence of a minibar, limited storage space, and beds that could be more comfortable. The hotel's bar and restaurant areas are seen as utilitarian, and some dining experiences were deemed below par for the expected standards. Additionally, the optional charge for parking and the higher price of suites raise discussions about the overall value compared to previous years.
Overall, Hotel Oberhausen Neue Mitte affiliated by Meliá is highly recommended for its welcoming atmosphere and prime location, making it ideal for visitors attending concerts or local attractions. While there are areas that could enhance the four-star experience further, many guests express intentions to return, underscoring its appeal for short weekend stays.
Dog Friendly
Hotel Oberhausen Neue Mitte, affiliated by Meliá, is noted for being dog-friendly, making it an ideal choice for travelers with furry companions. Guests appreciate the hotel's welcoming environment for pets, finding it convenient to be able to bring their dogs along. The location is particularly praised, as there's a park situated just behind the hotel, providing a great space for walking dogs.
However, it's important to be aware of the additional cost involved. The hotel charges a fee of 25 euros per night for dogs, which some guests feel is rather steep, especially for smaller pets. One downside mentioned is the lack of an option to have breakfast in the dining room with a dog, which could be something to consider for those wishing to have meals with their pets.
Overall, for those willing to incur the extra pet fee, this hotel offers a pleasant stay for both humans and their canine companions, thanks to its accommodating policy and convenient location near green spaces.
No, Hotel Oberhausen Neue Mitte affiliated by Meliá doesn't have any pool.
No, a spa isn't available at Hotel Oberhausen Neue Mitte affiliated by Meliá.
Yes, Hotel Oberhausen Neue Mitte affiliated by Meliá welcomes dogs.
Yes, parking facilities are available at Hotel Oberhausen Neue Mitte affiliated by Meliá.
No, Hotel Oberhausen Neue Mitte affiliated by Meliá doesn't have a gym.