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Summary of reviewsHeritage Hotel Frankopan, positioned centrally in the charming town of Ogulin, enjoys frequent praise for its strategic location, making it a convenient stop for travelers. Guests appreciate its proximity to local attractions and picturesque surroundings, enhanced by free public parking facilities that add to the overall value.
Despite some mixed feelings about the breakfast, many guests commend the variety of organic and homemade options at the buffet. The breakfast experience is generally positive, although improvements in selection and replenishment timing could enhance guest satisfaction.
The hotel's restaurant shines with accolades for its fantastic dining experience, offering fresh, home-cooked meals that satisfy guests. The menu, featuring standout dishes like the fish platter, is complemented by friendly service, creating a pleasant dining atmosphere that leaves a lasting impression.
Room reviews highlight spaciousness and cleanliness, with guests enjoying comfortable amenities and cozy furnishings. While some note the décor could use modernizing, the overall warmth and tidiness of the accommodations provide a comfortable stay. High standards of cleanliness are consistently maintained, contributing to guests' ease and satisfaction.
The staff at Heritage Hotel Frankopan are lauded for their outstanding service, characterized by a friendly and approachable demeanor. Their willingness to assist and genuinely caring attitude enriches the guest experience, marking them as a significant asset to the hotel.
Parking facilities are plentiful and conveniently located, facilitating smooth arrivals and departures for guests. While opinions on bed comfort vary, many guests report satisfactory experiences, though some find the mattresses either too soft or unsuitable for taller individuals.
Regarding the hotel's four-star status, some guests express disappointment, suggesting that certain aspects like breakfast and amenities fall short of this level. Despite these critiques, Heritage Hotel Frankopan maintains a charming appeal with its historical allure and accommodating service, inviting guests to enjoy its serene setting in Ogulin. Show more
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Categories
Historic Hotel
Located in Ogulin, Heritage Hotel Frankopan provides guests with a unique cultural experience. The building itself has historical significance and offers a glimpse into the region's past.
Hotel with Free Wi-Fi
This 4-star hotel offers free Wi-Fi in all rooms and public areas, ensuring seamless connectivity. Guests can enjoy reliable internet access for both work and leisure throughout their stay.
Hotel with Parking
Located in the center of Ogulin, this hotel offers convenient on-site parking. It is a 4-star hotel with excellent cuisine and sports and leisure services.
EV charging stations
Hotel with EV Charging Stations
This hotel provides an 11 KW SAE J1772 electric vehicle charging station. There are no additional fees for using the EV charging station, offering a convenient and cost-free charging solution for guests.
4-Star Hotel
Located in Ogulin, this hotel provides a heritage experience with modern comforts. The hotel combines historical charm with quality service. Its unique ambiance and well-maintained facilities make it a notable choice.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Tennis Courts
Room Types
Comfort Double RoomThis air-conditioned room features a TV.
Standard Single RoomThis air-conditioned room features a TV.
Junior SuiteThis air-conditioned suite features satellite TV and a sofa.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as mountain views. The unit offers 2 beds.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as mountain views. The unit offers 2 beds.
Deluxe SuiteThis suite comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as mountain views. The unit offers 5 beds.
Family SuiteThe air-conditioned suite has 1 bedroom and 2 bathrooms with a bath or a shower and a hairdryer. The suite offers a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as mountain views. The unit has 3 beds.
Guest Reviews
7.8
Good
Location
Nestled right in the heart of Ogulin, Heritage Hotel Frankopan boasts a stellar location that consistently draws praise from its guests. Its central position makes it an ideal stopping point for travelers journeying further south. The historical charm of the hotel's building adds to its allure, being both pretty and conveniently situated within the town center. Guests appreciate the proximity to the city's attractions, with the city center being just a short walk away. The area surrounding the hotel is not only interesting but also picturesque, enhancing the overall experience for visitors. With free public parking available behind the hotel, guests find the location not only strategic but also worth its price.
Breakfast
The breakfast experience at Heritage Hotel Frankopan presents a mix of sentiments from guests. Many reviews highlight the positives, praising the breakfast as very good, lovely, or even fit for royalty. The buffet offers a nice selection with some organic and homemade options available, which are appreciated by many. Guests who enjoy a diverse and plentiful choice can find satisfaction here.
On the other hand, there are mentions of limited selection, noting that choices could be scarce or minimal at times. A few reviews mention that the breakfast was basic, yet adequate, or just average, suggesting room for improvement. Some guests comment on the breakfast being not quite up to the standards of a four-star hotel, and occasionally sparse or not standard. The timing of replenishments also appears important, with some noting that by nine o'clock, the selection may have dwindled significantly.
Overall, while many guests appreciate the varied breakfast offerings, others feel improvements could enhance their morning experience further.
Dinner
Heritage Hotel Frankopan's restaurant consistently garners positive feedback from its guests, who appreciate the fantastic dining experience it offers. Guests often commend the good quality of the cuisine and enjoy the meals served at the hotel's intimate dining setting. The menu features fresh, home-cooked dishes that delight palates with their exquisite taste and presentation.
Diners have praised the restaurant's evening menu for its variety and the honest, delicious cuisine it offers. The fish platter, designed for two, is particularly noted as a standout dish, embodying the flavors that guests come to expect from this highly recommended establishment.
Service plays a key role in enriching the dining experience at Heritage Hotel Frankopan, with friendly staff contributing to an enjoyable atmosphere. Whether guests are joining spontaneously or planning ahead, the restaurant accommodates with grace.
Overall, Heritage Hotel Frankopan’s restaurant leaves a lasting impression with its delectable dishes and a pleasant ambiance, making it a favored choice for dining in the region.
Rooms
The rooms at Heritage Hotel Frankopan are generally praised for their spaciousness and cleanliness. Many guests appreciate the size of the rooms, describing them as roomy enough to resemble an apartment in some cases. The beds are highlighted for their comfort, and the rooms come equipped with all essential amenities, ensuring a comfortable stay. Guests frequently mention that the rooms are kept very clean and that the furnishings, although possibly dated, contribute to a cozy environment. However, some rooms have been noted as old-fashioned, with signs of worn furniture. Despite this, the overall experience is often improved by the warmth and tidiness of the accommodations. An upgrade to include blackout curtains could enhance the comfort further.
Beds
The beds at Heritage Hotel Frankopan have received mixed feedback from guests. Many have found them comfortable, with good beds and pillows contributing positively to their experience. Several guests mentioned the comfort of the beds as a highlight of their stay. However, some visitors found the mattresses to be too soft, describing them as strange or of poor quality. There were also concerns about the beds not being suitable for taller individuals. Overall, opinions vary, indicating that while many guests enjoyed a comfortable sleep, the quality of the beds may not meet everyone's expectations.
Cleanliness
Heritage Hotel Frankopan consistently impresses guests with its high standards of cleanliness. Many have remarked on the impeccably clean, tidy, and spacious rooms that set a comfortable scene for their stay. The hygiene levels are notably high, ensuring that guests feel at ease throughout their visit. While the bathrooms could benefit from a refresh, they are generally maintained to an acceptable clean state. Despite these minor issues, the overall cleanliness is complemented by attentive service, further enhancing the guest experience.
Staff
Heritage Hotel Frankopan boasts an exemplary team that consistently enhances the guest experience. The staff, described as outstanding, helpful, and approachable, creates a welcoming atmosphere for all visitors. Their kindness and care are evident as they engage with guests, ensuring their needs are met efficiently. This friendly and accommodating nature is a key attribute that elevates the hotel's standing. Smiles and a pleasant demeanor are common characteristics among the staff, reflecting their dedication to providing excellent service. Whether described as exceptionally friendly or simply helpful, the staff at Heritage Hotel Frankopan are clearly a highlight, contributing significantly to the overall satisfaction of the hotel's guests.
Parking
Located conveniently near Heritage Hotel Frankopan, guests can enjoy the ease of parking right outside the hotel with ample space available for a hassle-free experience. The establishment boasts good parking facilities, including both free public parking behind the hotel and private parking options at the back. The courtyard offers additional parking opportunities, further simplifying guests' arrival and departure. Overall, the hotel provides a variety of convenient parking solutions to accommodate visitors, contributing to a seamless stay.
4 Star
The Heritage Hotel Frankopan has received some critical feedback regarding its claimed four-star status. Guests consistently express disappointment, noting that the hotel falls short of the standard expected from a four-star establishment, and some even suggest it resembles more of a guesthouse. The offerings, including services, maintenance, equipment, and food, have been described as lacking according to the advertised quality. One specific area of concern is the breakfast, which has been deemed insufficient for the purported category. Additionally, the selection of bicycles was pointed out as being quite poor for a hotel of this level. Overall, guests believe the hotel is more aligned with a three-star classification.
No, Heritage Hotel Frankopan doesn't have any pool.
No, a spa isn't available at Heritage Hotel Frankopan.
Yes, Heritage Hotel Frankopan welcomes dogs.
Yes, parking facilities are available at Heritage Hotel Frankopan.