InterContinental Cleveland by IHG, is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area. The hotel's convenient location to the Cleveland Clinic exceeded guests' expectations and is a must-stay for anyone visiting the clinic. The spacious and beautifully designed rooms are very clean and well-appointed with comfortable beds and nice decor that add to the relaxing ambiance. While some guests noticed design flaws and mentioned that the rooms are worn and need a refresh, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests. The hotel prides itself on its cleanliness and it shows with a commitment to sanitation standards evident throughout the property. The staff is exceptional with friendly, kind, helpful and pleasant employees who provide superb and amazing service. Visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff. Overall, InterContinental Cleveland is a must-stay for anyone visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.
Metropolitan at The 9, Autograph Collection is an exceptional luxury hotel in the heart of Cleveland with an excellent location for exploring the city. The spacious and comfortable rooms offer a cozy and elegant experience with exceptional layout and amenities, although some guests had negative experiences with dirty rooms. The staff at the hotel is exceptional, providing friendly and accommodating service that adds to an already enjoyable stay. While some guests reported cleanliness issues, overall, the hotel is well worth a stay for those looking for a comfortable and clean experience. Guests consistently rave about the amenities and staff, making for a perfect upscale quality stay in every way.
Le Meridien Columbus, The Joseph is a luxurious hotel with exceptional staff that provide a warm and welcoming experience for guests. The team, from the doorman to the night shift staff, are knowledgeable, accommodating and go above and beyond to ensure guests have a great stay. The service is outstanding and guests feel truly helped by the staff. Although there were some negative experiences with the front desk staff, the majority of visitors praised the courtesy and friendliness of the hotel staff.