Metropolitan at The 9, Autograph Collection is an exceptional luxury hotel in the heart of Cleveland with an excellent location for exploring the city. The spacious and comfortable rooms offer a cozy and elegant experience with exceptional layout and amenities, although some guests had negative experiences with dirty rooms. The staff at the hotel is exceptional, providing friendly and accommodating service that adds to an already enjoyable stay. While some guests reported cleanliness issues, overall, the hotel is well worth a stay for those looking for a comfortable and clean experience. Guests consistently rave about the amenities and staff, making for a perfect upscale quality stay in every way.
Le Meridien Columbus, The Joseph is a luxurious hotel with exceptional staff that provide a warm and welcoming experience for guests. The team, from the doorman to the night shift staff, are knowledgeable, accommodating and go above and beyond to ensure guests have a great stay. The service is outstanding and guests feel truly helped by the staff. Although there were some negative experiences with the front desk staff, the majority of visitors praised the courtesy and friendliness of the hotel staff.