Kur and Hotel Suruga consistently earns praise for its scenic location, featuring captivating sea and mountain views, particularly of sunrises over the ocean. Its strategic placement near popular tourist attractions like Omuropsychi and Jogasaki, along with convenient road access and free parking, enhances its appeal. The hotel’s varied hot spring baths, available around the clock, offer an exceptional experience with stunning open-air views, making it an attractive destination for bath enthusiasts. However, noise from the nearby highway and some confusion regarding directions are minor drawbacks.
The breakfast buffet at Kur and Hotel Suruga is lauded for its wide variety and deliciousness, particularly the Japanese options and coffee. Guests appreciate the diverse food choices, though the quality receives mixed reviews with some critiquing the use of reheated frozen items and lack of fresh ingredients. The dining venue's ambiance varies with some enjoying ocean views while others find it gloomy. Despite the bustling crowds and occasional layout inconveniences, the friendly and hospitable staff add a personal touch to the breakfast experience.
Dinner options at the hotel feature an array of cuisines, including Japanese, Chinese and Korean with dishes like grilled meat, fresh sashimi and sushi receiving high praise. The quality of food and service is generally commendable, though some guests find the prices steep and the dining experience inconsistent. Slow service and occasional overbooking are noted, but the overall variety and quality of dining options are well-regarded.
Rooms at Kur and Hotel Suruga offer a blend of positives and negatives. Many guests find them clean, comfortable and occasionally spacious with scenic views of the sea and Mt. Fuji. However, the hotel shows signs of aging with issues like small, cramped spaces, ineffective air conditioning and occasional unpleasant odors. Despite these drawbacks, the rooms are generally well-maintained and suitable for short stays with basic amenities kept in good condition.
Cleanliness at the hotel is a mixed bag with excellent maintenance in common areas like the bathhouse and corridors but less attention in older sections of the building. While the newer parts and communal areas are kept spotless, older rooms show signs of neglect with dust and mold. Efforts to update and maintain amenities are evident, though thorough cleaning in older areas could improve guest satisfaction.
The staff at Kur and Hotel Suruga receive high commendations for their friendliness, politeness and exceptional service. Guests appreciate the staff's quick and helpful responses, cheerful demeanor and attention to detail. The professionalism and courteous behavior of staff across various departments, including the dining hall and shared bath areas, enhance the overall guest experience. Minor issues like language barriers are noted but do not significantly detract from the overall positive sentiment towards the hotel’s team.
The spa experience at Kur and Hotel Suruga is a standout feature with a variety of well-maintained hot springs and baths praised for their cleanliness and therapeutic properties. The 24-hour availability of numerous types of baths and saunas, along with amenities like specialized shampoos and room wear, contribute to a luxurious and relaxing experience. The breathtaking views from the open-air pools add to the tranquil atmosphere, making the spa a highlight of the hotel.
The pool facilities at the hotel are well-received, particularly by families. The indoor pool allowing swimwear and the presence of multiple pools, including a hot spring pool, provide diverse aquatic experiences. Free children's swimsuits and clean, enjoyable environments add to the appeal, though overcrowding can occasionally be an issue.
Parking at Kur and Hotel Suruga is generally positive with a spacious, well-equipped and free parking lot. The parking reservation system and accommodation for taller vehicles are appreciated, though challenges like insufficient wheelchair spaces and access difficulties with luggage are noted.
Kur and Hotel Suruga is family-friendly, offering amenities and facilities that cater well to both children and adults. The large baby bath, family bath restaurant and free children's swimsuits enhance the experience for families. Despite minor challenges like managing luggage and children's restlessness, the hotel provides a relaxing and enjoyable stay for families, supported by polite staff and senior-friendly services.
Shimizu City Hotel shines as an exceptional accommodation choice, especially highlighted by its prime location mere steps from Shimizu Station. This convenience makes it an ideal base for travelers, whether arriving by train or car and is further enhanced by the bustling surrounding area filled with dining and shopping options. The added bonus of affordable parking at 1,000 yen further enhances its appeal.
The breakfast experience at the hotel receives commendable praise with guests enjoying a delicious and reasonably priced meal featuring a variety of Western and Japanese options. The Japanese breakfast, in particular, stands out for its delightful salmon and side dishes. Though there are a few minor critiques regarding specific food items, the overall consensus is highly positive.
Rooms at the hotel are frequently described as clean, spacious and well-maintained, far exceeding expectations for both business and family stays. The newly renovated spaces, modern bathrooms and comfortable beds contribute to a pleasant stay. The cleanliness of the hotel is repeatedly highlighted with guests noting the immaculate state of both rooms and common areas.
The staff at Shimizu City Hotel are lauded for their warm, professional and attentive service. Guests appreciate the courteous and helpful nature of the front desk and breakfast restaurant staff, who contribute to a welcoming atmosphere throughout the hotel.
One area where the hotel could improve is its free Wi-Fi service, which has been criticized for weak signals and unstable connections despite attempts to address these issues with routers. Additionally, while the parking service is appreciated for its convenience and security, some guests find the parking fees relatively high and the parking lot itself somewhat cramped.
Overall, Shimizu City Hotel offers a comfortable, convenient and hospitable stay with its excellent location, quality breakfast and dedicated staff making it a preferred choice for many travelers.
Hotel Quest Shimizu consistently receives positive reviews from guests, largely due to its exceptional location, impeccable cleanliness, and commendable customer service. Situated just a short walk from Shimizu Station, the hotel offers travelers easy access to transportation, local dining, shopping options, and attractions like Miho No Matsubara and Suruga Bay ferry. This convenient location is enhanced by the peaceful ambiance of the area and nearby recreational amenities, making it an ideal base for exploration.
Guests are particularly fond of the breakfast buffet, which combines traditional Japanese and Western dishes with unique local specialties. The breakfast provides excellent value and includes offerings crafted by an in-house Italian chef, enhancing the overall dining experience. Despite occasional comments on limited variety, the quality and creativity of the dishes leave a positive impression.
The rooms at Hotel Quest Shimizu are praised for their cleanliness, spaciousness, and well-appointed amenities. Guests appreciate the comfort and size of the accommodations, noting ample amenities and comfortable beds that contribute to a restful stay. The hotel maintains high standards of cleanliness in both rooms and public areas, ensuring a pleasant atmosphere throughout the property.
The staff’s friendliness and dedication to customer service significantly enhance the guest experience. The team is recognized for their attentive care, effective communication, and willingness to assist with requests, exemplified by thoughtful gestures like the return of lost items. Specific staff members, such as Mr. Takeda-San, are often highlighted for their exceptional service.
While parking requires advance reservation due to limited spaces, those who do plan ahead find the convenience and pricing reasonable. The hotel accommodates drivers with helpful alternatives if the on-site parking is full.
Overall, Hotel Quest Shimizu stands out for its welcoming environment, comfortable accommodations, and attentive service, making it a favored choice for both leisure and business travelers.
Seagrande Shimizu Station Hotel is highly regarded for its excellent location and outstanding staff service. Perfectly positioned near Shimizu Station, the hotel provides easy access to transportation, making it an ideal choice for travelers with diverse plans in the area. The vibrant environment around the hotel is enriched by a plethora of dining options and convenience stores, adding to the overall convenience of the location. Guests particularly appreciate the chance to explore local shops and restaurants, as the hotel is situated along the shopping street in front of the station. The proximity to Shimizu Ginza shopping district offers visitors a quiet yet engaging experience, and those fortunate enough to have rooms with views of Mount Fuji find this aspect particularly delightful.
Despite some facilities being slightly dated, they adequately meet guest needs, with spacious rooms being especially favored. The hotel’s staff significantly enhances the guest experience, consistently praised for their sincerity and politeness. The reception staff stands out for their pleasant and caring approach, while the cheerful demeanor of the cleaning staff ensures a comfortable and welcoming stay. Overall, the combination of convenient location, excellent service, and comfortable accommodations make Seagrande Shimizu Station Hotel a favorable choice for travelers seeking accessibility and approachable amenities in Shizuoka.
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