Vacancéole - L'Allée des Dunes - Ondres Plage
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Summary of reviewsVacancéole - L'Allée des Dunes - Ondres Plage is highly praised for its prime location, offering easy access to the beach and the vibrant regions of Bayonne, Biarritz and Spain. The property is nestled in a serene, green setting that provides a quiet escape while remaining convenient for exploring the beautiful and clean surrounding areas. The family-friendly and practical environment is ideal for a restful stay, attracting many repeat visitors. The superb location is particularly valued for activities like surfing and hiking with well-maintained bike paths making the coastline easily accessible.
The spacious and well-equipped apartments cater comfortably to families and groups, offering good value for their price. Although basic in decor, they are functional and accommodating, capable of hosting up to five people. However, a significant concern raised by many guests is the lack of cleanliness with recurring mentions of dust, cobwebs and other maintenance issues detracting from the overall experience.
Guests commend the friendliness and attentiveness of the staff, who contribute significantly to the welcoming and pleasant atmosphere. Their professionalism and readiness to assist have led to positive experiences for many, although occasional lapses in cheerfulness at the reception were noted.
The swimming pool emerges as a standout feature, appreciated for its cleanliness and well-maintenance. Guests enjoy the three pool areas, including a children’s paddling pool and the ample space for relaxation around the pools. The pool's proximity to the beach and peaceful setting enhances its appeal, offering a complementary recreational option alongside other activities like tennis, pétanque and mini-golf.
Notably, the resort’s tennis facilities receive positive feedback with well-maintained courts and the convenience of borrowing tennis rackets. These offerings are a hit with families, adding enjoyable recreational options to their stay.
However, the Wi-Fi service has been widely criticized for its poor connectivity and frequent malfunctions, posing a challenge for guests. Additionally, the bedding quality has been another consistent point of contention with many guests describing the mattresses as uncomfortable and outdated, suggesting an area needing improvement.
In summary, while Vacancéole - L'Allée des Dunes - Ondres Plage excels in location, family-friendliness and recreational facilities, it faces notable issues in cleanliness, Wi-Fi reliability and bedding comfort. Despite these drawbacks, the positive aspects and attentive staff contribute to a generally pleasant stay for many visitors.
Categories
The spacious and well-equipped apartments cater comfortably to families and groups, offering good value for their price. Although basic in decor, they are functional and accommodating, capable of hosting up to five people. However, a significant concern raised by many guests is the lack of cleanliness with recurring mentions of dust, cobwebs and other maintenance issues detracting from the overall experience.
Guests commend the friendliness and attentiveness of the staff, who contribute significantly to the welcoming and pleasant atmosphere. Their professionalism and readiness to assist have led to positive experiences for many, although occasional lapses in cheerfulness at the reception were noted.
The swimming pool emerges as a standout feature, appreciated for its cleanliness and well-maintenance. Guests enjoy the three pool areas, including a children’s paddling pool and the ample space for relaxation around the pools. The pool's proximity to the beach and peaceful setting enhances its appeal, offering a complementary recreational option alongside other activities like tennis, pétanque and mini-golf.
Notably, the resort’s tennis facilities receive positive feedback with well-maintained courts and the convenience of borrowing tennis rackets. These offerings are a hit with families, adding enjoyable recreational options to their stay.
However, the Wi-Fi service has been widely criticized for its poor connectivity and frequent malfunctions, posing a challenge for guests. Additionally, the bedding quality has been another consistent point of contention with many guests describing the mattresses as uncomfortable and outdated, suggesting an area needing improvement.
In summary, while Vacancéole - L'Allée des Dunes - Ondres Plage excels in location, family-friendliness and recreational facilities, it faces notable issues in cleanliness, Wi-Fi reliability and bedding comfort. Despite these drawbacks, the positive aspects and attentive staff contribute to a generally pleasant stay for many visitors.
Dog Friendly Holiday Park
This holiday park is pet-friendly and offers access to a pool. It provides a convenient location near the beach, making it suitable for guests who want to enjoy outdoor activities with their pets.
Holiday Park with Swimming Pool
This holiday park offers an outdoor pool and an outdoor tennis court. It provides recreational facilities for guests who enjoy swimming and other activities.
Outdoor Pool
Holiday Park with Outdoor Pool
This holiday park offers a significant outdoor swimming pool area spanning 400 m², which includes a children's pool and a seasonal outdoor pool for guests to enjoy.
Accessible Holiday Park
Holiday Park with Tennis Courts
Guest Reviews
Situated in a prime location, Vacancéole - L'Allée des Dunes - Ondres Plage offers easy access to both the beach and the surrounding natural beauty. Guests frequently praise its proximity to Bayonne, Biarritz and even Spain, making it an ideal spot for exploring the region. The accommodation boasts a peaceful and quiet setting, nestled in a green zone that provides a tranquil escape without sacrificing convenience.
The property is often highlighted for being family-friendly and practical, providing all necessary amenities with a clean and secure environment. The beach is just a short walk or bike ride away and the well-maintained bike paths allow for easy exploration of the coastal area. Furthermore, the location is described as superb for those who enjoy activities like surfing and hiking with the ocean and forest within easy reach.
Guests have consistently noted the location's tranquility and the overall pleasant setting, making it perfect for a restful stay. The surrounding area is celebrated for its beauty and cleanliness and the property's proximity to shops and restaurants adds to its convenience. Many visitors return repeatedly, attracted by the excellent geographical position that allows them to enjoy the best of the Landes and Basque Country.
Whether it's for a short getaway or an extended vacation, Vacancéole - L'Allée des Dunes - Ondres Plage is well-regarded for providing a serene and well-located base for beach lovers and nature enthusiasts alike.
The rooms at Vacancéole - L'Allée des Dunes - Ondres Plage impress with their good size, comfortably accommodating groups of up to five people. They are well-equipped and functional, making them highly suitable for family vacations. Despite a slight hiccup with delayed cleaning on arrival, the spacious and clean apartments offer great value for their reasonable price. While the decor might be basic, the overall comfort and functionality make this accommodation a commendable option in the area.
Reviews concerning the bedding situation at Vacancéole - L'Allée des Dunes - Ondres Plage reveal a mix of perspectives, predominantly highlighting areas for improvement. Generally, guests found the accommodations practical and functional, appreciating the reasonable pricing and overall stay experience. However, bedding comfort arose as a common point of concern with many reviewers describing the mattresses as uncomfortable, hard and outdated. Issues such as sagging beds, insufficient comfort and flat pillows were frequently mentioned, contributing to a less than ideal sleeping experience for some visitors. The trundle bed and sofa bed also attracted criticism for their discomfort, particularly for adult guests. Despite a few mentions of beds being comfortable, the consensus leans towards the need for an upgrade in bedding quality to enhance guest satisfaction.
Vacancéole - L'Allée des Dunes - Ondres Plage boasts a pleasant and quiet location with spacious and well-equipped apartments. However, multiple reviews highlight significant concerns about the cleanliness and maintenance of the accommodations. Many guests found the apartments dusty with cobwebs in corners and ceilings and some mentioned offensive odors from bathrooms. Issues such as dirty dishes, stained walls, unclean floors and even mold were frequently noted. While a few reviews did mention clean apartments, the general consensus suggests that the property's cleaning and hygiene standards need serious improvement. Additionally, there were comments about outdated facilities and occasional maintenance problems. Overall, while the setting is promising, the reported lack of cleanliness is a major drawback.
Vacancéole - L'Allée des Dunes in Ondres Plage is known for its welcoming and pleasant atmosphere, largely thanks to its staff. Numerous reviews highlight the staff's friendliness, attentiveness and willingness to help. Guests frequently mention that the staff are accommodating and professional with some guests returning multiple times largely due to their positive experiences with the team.
While generally praised for being very welcoming and pleasant, the reception staff have received mixed reviews with some guests noting times when the reception could have been more cheerful or accommodating. Despite these occasional lapses, the overall impression is that the staff is polite, efficient and attentive, ensuring that guests feel well taken care of during their stay.
Guests appreciate the good service and the flexibility the staff offer, making visits, even under less ideal circumstances, pleasant. The location contributes to a relaxing atmosphere, supported by the staff's dedication to ensuring a pleasant stay for all visitors.
The reviews for Vacancéole - L'Allée des Dunes - Ondres Plage highlight significant issues with the Wi-Fi service provided by the hotel. Many guests have consistently reported problems such as no internet availability throughout their stays, frequent malfunctions and overall poor connectivity. Some have mentioned that the Wi-Fi information was only available in French, which added to their difficulties. Guests have also pointed out the lack of 4G or 5G network coverage in the area, exacerbating the issue. Despite these consistent complaints, there was a rare mention of the Wi-Fi being very good on one occasion. Overall, the experience with the hotel's Wi-Fi has been largely negative, indicating persistent reliability issues.
The swimming pool at Vacancéole - L'Allée des Dunes - Ondres Plage has received widespread praise from guests. Its clean and well-maintained condition stands out, making it a refreshing retreat for visitors. The pool area includes three pools, featuring a paddling pool ideal for children and provides plenty of space with ample loungers for relaxation. The location is also highly valued, being conveniently close to the beach and offering a tranquil, secure environment nestled within a pleasant setting.
Additionally, guests appreciate the variety of recreational activities available nearby, including tennis courts, pétanque, mini golf and more. The overall atmosphere around the pool is friendly and inviting, which, along with the pool’s comfort and cleanliness, contributes greatly to an enjoyable stay. Some guests wished for the pool to be heated at the beginning of the season, but nonetheless, it remains a standout feature. Overall, the swimming pool, along with the comprehensive facilities and serene surroundings, makes this destination an attractive choice for families and vacationers seeking both relaxation and activity.
Guests at Vacancéole - L'Allée des Dunes - Ondres Plage have noted the excellent tennis facilities available during their stay. The resort features two well-maintained tennis courts, where guests can also take advantage of tennis lessons for an added experience. These courts are a hit with families, providing ideal entertainment for children alongside the great swimming pool and other amenities. Additionally, guests appreciated the convenience of borrowing tennis rackets directly from the hotel. The overall service is highlighted as professional and competent, ensuring a pleasant experience for those looking to enjoy an active holiday.
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Location
The property is often highlighted for being family-friendly and practical, providing all necessary amenities with a clean and secure environment. The beach is just a short walk or bike ride away and the well-maintained bike paths allow for easy exploration of the coastal area. Furthermore, the location is described as superb for those who enjoy activities like surfing and hiking with the ocean and forest within easy reach.
Guests have consistently noted the location's tranquility and the overall pleasant setting, making it perfect for a restful stay. The surrounding area is celebrated for its beauty and cleanliness and the property's proximity to shops and restaurants adds to its convenience. Many visitors return repeatedly, attracted by the excellent geographical position that allows them to enjoy the best of the Landes and Basque Country.
Whether it's for a short getaway or an extended vacation, Vacancéole - L'Allée des Dunes - Ondres Plage is well-regarded for providing a serene and well-located base for beach lovers and nature enthusiasts alike.
Rooms
Beds
Cleanliness
Staff
While generally praised for being very welcoming and pleasant, the reception staff have received mixed reviews with some guests noting times when the reception could have been more cheerful or accommodating. Despite these occasional lapses, the overall impression is that the staff is polite, efficient and attentive, ensuring that guests feel well taken care of during their stay.
Guests appreciate the good service and the flexibility the staff offer, making visits, even under less ideal circumstances, pleasant. The location contributes to a relaxing atmosphere, supported by the staff's dedication to ensuring a pleasant stay for all visitors.
Wi-Fi
Pool
Additionally, guests appreciate the variety of recreational activities available nearby, including tennis courts, pétanque, mini golf and more. The overall atmosphere around the pool is friendly and inviting, which, along with the pool’s comfort and cleanliness, contributes greatly to an enjoyable stay. Some guests wished for the pool to be heated at the beginning of the season, but nonetheless, it remains a standout feature. Overall, the swimming pool, along with the comprehensive facilities and serene surroundings, makes this destination an attractive choice for families and vacationers seeking both relaxation and activity.
Tennis
Yes, Vacancéole - L'Allée des Dunes - Ondres Plage has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Vacancéole - L'Allée des Dunes - Ondres Plage.
Yes, Vacancéole - L'Allée des Dunes - Ondres Plage welcomes dogs.
No, parking facilities aren't available at Vacancéole - L'Allée des Dunes - Ondres Plage.
No, Vacancéole - L'Allée des Dunes - Ondres Plage doesn't have a gym.
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