This hotel is in the very heart of Hakone and is near Hakone Shrine and Hakone Kowakien Yunessun. It offers comfortable accommodations with good amenities. The hotel is a well-regarded choice in Hakone.
Summary of reviews related to the '4 Star' category
Hotel Green Plaza Hakone offers a generally positive experience that aligns with expectations for a four-star hotel, despite a few minor letdowns. Guests particularly highlight the luxurious setting and the superb quality of various aspects of the facility. Many find the hotel's ambiance and services to be luxuriously appointed, contributing to an overall four-star experience. While there are occasional remarks suggesting the hotel did not fully meet four-star standards in some areas, the majority of reviews confirm that it corresponds to a four-star level. The hotel dinner is often appreciated, enhancing the guests' overall satisfaction.
This ryokan provides a tranquil experience with exceptional service and well-appointed rooms. It offers a serene escape with its onsen and meticulous attention to detail, ensuring a comfortable and high-quality stay.
Kagetsuen provides a serene and picturesque retreat in the lush, green surroundings of the mountains, offering guests breathtaking views of Mount Fuji and convenient access to key attractions such as Lake Ashi and the Hakone Ropeway. Despite its somewhat secluded location, the property remains easily reachable by bus and cable car and its tranquil atmosphere is enhanced by well-maintained gardens and excellent facilities, including both public and private onsens.
Breakfast at Kagetsuen is highly praised for its hearty and varied buffet that caters to both European and Japanese tastes. The dining area, offering beautiful views, enhances the overall breakfast experience, which is both delicious and good value. Meanwhile, the dinner experience, highlighted by a reservation-only kaiseki evening menu, offers exquisite and high-quality dishes. While the dinners can be pricey, the overall culinary experience is memorable and well-regarded, though advance reservations are strongly recommended.
Guest rooms are spacious and comfortable, particularly the charming Japanese-style rooms with tatami mats and renovated spaces offering stunning views. Cleanliness is a strong point within the rooms themselves, though common areas could benefit from more thorough maintenance. The private and public onsens add to the relaxing atmosphere of the hotel.
The staff at Kagetsuen generally excel in hospitality, receiving high marks for their kindness, helpfulness and attentive service. Despite occasional language barriers, the staff’s willingness to assist left a positive impression on guests.
Parking is ample and free, providing convenience for those driving, though there were occasional concerns about understanding parking arrangements upon arrival. Bedding received mixed reviews with some guests finding discomfort in the futons and Western-style beds and a few reports of cleanliness issues. However, the impressive customer service, beautiful setting and overall positive experiences with food and facilities make Kagetsuen a highly recommended destination for a serene and convenient getaway in nature.
The hotel features a terrace with lake views, hot spring baths, and a sauna. It is located near Togendai Station on the Hakone Ropeway. The rooms are comfortable, and the amenities are top-notch, making it a popular choice for visitors.
Summary of reviews related to the '4 Star' category
Hakone Ashinoko Hanaori offers a blend of modern style and comfort, making it a memorable four-star experience. Visitors laud the beautiful new hotel's aesthetics and spotless clean rooms with high-quality design. The attention to detail in customer service is notable with friendly and helpful staff catering to guests’ needs.
The spacious public areas, such as the lobby, feature an amazing view of Lake Ashinoko, adding to the facility's overall charm. Guests can enjoy amenities such as a beverage station and a small shopping area, enhancing their stay with added convenience. The luxurious atmosphere is complemented by cozy surroundings, making for a relaxing visit.
Cleanliness stands out as a major highlight with exceptionally maintained rooms and modern facilities. The food, particularly from the buffet, receives high praise for its quality, further elevating the dining experience.
Though the overnight rates are on the higher side, the mix of stunning views, modern comforts and excellent service provides a stay that's generally considered above average, despite some guests expecting more from a four-star establishment.
Centurion Hakone Bettei is a tranquil retreat that offers a luxurious and serene escape amidst the picturesque hillside of Hakone. The hotel's stunning location provides spectacular views and a peaceful atmosphere, making it a perfect getaway from the bustling city life. Although its remote location might present some challenges, such as a steep hill and distance from public transit, the hotel compensates with a convenient pick-up and drop-off service. The Pola Museum of Art is just a short walk away, allowing guests to enjoy nearby attractions.
The culinary experience at Centurion Hakone Bettei is particularly memorable, with the traditional Japanese ryokan-style dining being a highlight. Guests rave about the exquisite and well-presented meals, particularly the sukiyaki served at dinner. Generous portions and the private dining rooms contribute to a personalized and authentic dining experience. Although the Western breakfast options might not appeal to everyone, the quality and service remain exceptional.
Rooms at this hotel perfectly blend traditional charm and modern luxury, offering spacious accommodations with large, comfortable beds and well-equipped bathrooms. Elegance extends to the decor, often featuring tatami mats, which adds a relaxing ambiance along with stunning views of the mountains. Cleanliness is a key strength, with many guests appreciating the immaculate state and hygiene throughout the hotel.
The staff at Centurion Hakone Bettei are praised for their exceptional service, characterized by warmth, friendliness, and attentiveness. Their dedication to creating a welcoming and comfortable environment is consistently highlighted, with personalized service leaving a lasting impression on guests.
This property is an excellent choice for those seeking a romantic or luxurious retreat, providing a blend of traditional elegance with modern comforts. Its peaceful setting, combined with refined dining and accommodation, ensures a remarkable and memorable stay for visitors.
This resort boasts a central location near a train station and close to Hakone Museum of Art. It offers a superb experience with various amenities. The hotel is a well-regarded accommodation choice in Hakone.
Senkyoro, located in the tranquil hills of Hakone, offers an idyllic retreat that perfectly blends serenity with accessibility. Guests are treated to breathtaking views and a peaceful atmosphere, making it a hidden gem away from bustling centers. Despite its remote impression, the location is surprisingly convenient, with a bus stop directly outside providing easy access to local attractions and dining options. Visitors appreciate the picturesque surroundings and beautiful Japanese gardens, which enhance the overall experience.
The culinary offerings at Senkyoro are exceptional, with breakfast being a highlight. Guests rave about the traditional Japanese breakfast, beautifully presented kaiseki-style meals, and the option of a Western breakfast, all served with exceptional and friendly service. Dinner at Senkyoro is described as a work of art, with fresh sashimi and roast beef dishes particularly praised. The dining experience is both versatile and memorable, with the quality of food complemented by the charming ambiance.
The rooms at Senkyoro are traditional Japanese in style, noted for their spaciousness, comfort, and cleanliness. Guests enjoy the authentic experience provided by tatami mats and futons, along with stunning views from their accommodations. The availability of private indoor onsens, especially welcoming for guests with tattoos, adds to the charm. Although some rooms might benefit from updates, such as in the bathrooms, the overall experience remains positive.
Cleanliness across the property contributes significantly to its appeal, with well-maintained rooms, hot baths, and gardens enhancing the serenity. A few minor concerns about odors and outdated facilities do exist but are overshadowed by the overall standard of cleanliness.
The staff at Senkyoro are pivotal in creating a welcoming atmosphere. Their attentiveness, kindness, and proficiency in English ensure guests feel special and well-cared for throughout their stay. The service is consistently described as phenomenal, adding to the luxury and comfort of the experience.
Senkyoro provides an understated yet luxurious experience, combining traditional Japanese aesthetics with modern comforts. The private and communal onsens, coupled with exquisite dining and impeccable service, offer a rejuvenating escape that leaves a lasting impression. Whether guests seek cultural charm or serene relaxation, Senkyoro stands out as a destination that delivers both taste and tradition.