Ramada by Wyndham Ontario Airport & Convention Center
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Summary of reviewsRamada by Wyndham Ontario Airport & Convention Center offers a blend of convenience and comfort that appeals to many travelers. The hotel's prime location near the airport and major highways significantly enhances its attractiveness, particularly for those needing quick airport access or traveling for business. Guests appreciate its proximity to dining options, shopping venues and event destinations, making it a practical choice for various purposes.
Breakfast at the hotel receives mixed feedback. Positive reviews highlight the quality of items like coffee and waffles, as well as the friendly hospitality of the staff. However, the breakfast variety is noted as limited with some guests expressing disappointment over the absence of essential items and inconsistencies in availability.
The rooms are generally praised for their spaciousness and quiet atmosphere. Cleanliness is a high point for many with recent updates adding to the comfort. Essential amenities like fridges and microwaves are appreciated and the staff's helpfulness contributes positively to the overall experience. Nonetheless, recurring issues with cleanliness, maintenance problems and occasional pest sightings indicate areas needing improvement.
Cleanliness across the hotel varies with many guests praising the well-maintained rooms. However, inconsistencies in housekeeping standards and complaints about dirty hallways, odors and pests suggest that the cleanliness could be more consistent.
Staff interactions also present a mixed picture. While many guests commend the friendliness and professionalism of the staff, specific employees receive special mentions. Conversely, reports of rudeness and unprofessional behavior, particularly at the front desk, highlight inconsistencies that affect the overall guest experience.
Wi-Fi at the hotel is another area with varied feedback. Some guests enjoy a strong connection, while others struggle with connectivity issues, frequent disconnections and poor in-room performance.
Parking facilities are ample and conveniently located, yet concerns about safety and cleanliness detract from the overall experience. Issues such as debris, suspicious activities and inadequate trash management impact guest satisfaction.
For families, the hotel provides a welcoming environment. Friendly staff interactions create a sense of being part of a close-knit community and the rooms comfortably accommodate family needs.
Bed comfort also receives mixed reviews. Many guests find the beds clean and comfortable, contributing to a good night's sleep. However, others encounter issues with bed hardness, cleanliness and maintenance, including sightings of pests.
In summary, Ramada by Wyndham Ontario Airport & Convention Center is well-regarded for its convenient location, spacious rooms and friendly atmosphere. However, recurring issues with cleanliness, staff behavior and amenities such as Wi-Fi and parking highlight areas for potential improvement to enhance the overall guest experience.
Categories
Breakfast at the hotel receives mixed feedback. Positive reviews highlight the quality of items like coffee and waffles, as well as the friendly hospitality of the staff. However, the breakfast variety is noted as limited with some guests expressing disappointment over the absence of essential items and inconsistencies in availability.
The rooms are generally praised for their spaciousness and quiet atmosphere. Cleanliness is a high point for many with recent updates adding to the comfort. Essential amenities like fridges and microwaves are appreciated and the staff's helpfulness contributes positively to the overall experience. Nonetheless, recurring issues with cleanliness, maintenance problems and occasional pest sightings indicate areas needing improvement.
Cleanliness across the hotel varies with many guests praising the well-maintained rooms. However, inconsistencies in housekeeping standards and complaints about dirty hallways, odors and pests suggest that the cleanliness could be more consistent.
Staff interactions also present a mixed picture. While many guests commend the friendliness and professionalism of the staff, specific employees receive special mentions. Conversely, reports of rudeness and unprofessional behavior, particularly at the front desk, highlight inconsistencies that affect the overall guest experience.
Wi-Fi at the hotel is another area with varied feedback. Some guests enjoy a strong connection, while others struggle with connectivity issues, frequent disconnections and poor in-room performance.
Parking facilities are ample and conveniently located, yet concerns about safety and cleanliness detract from the overall experience. Issues such as debris, suspicious activities and inadequate trash management impact guest satisfaction.
For families, the hotel provides a welcoming environment. Friendly staff interactions create a sense of being part of a close-knit community and the rooms comfortably accommodate family needs.
Bed comfort also receives mixed reviews. Many guests find the beds clean and comfortable, contributing to a good night's sleep. However, others encounter issues with bed hardness, cleanliness and maintenance, including sightings of pests.
In summary, Ramada by Wyndham Ontario Airport & Convention Center is well-regarded for its convenient location, spacious rooms and friendly atmosphere. However, recurring issues with cleanliness, staff behavior and amenities such as Wi-Fi and parking highlight areas for potential improvement to enhance the overall guest experience.
Hotel with Free Wi-Fi
Features complimentary Wi-Fi. Includes an outdoor pool and hot tub for relaxation.
Hotel with Parking
This hotel offers included parking for guests staying at the property.
Hotel with Outdoor Pool
This hotel provides an outdoor pool and a spa tub for guest use.
Hotel near Vineyards
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Guest Reviews
Ramada by Wyndham Ontario Airport & Convention Center boasts a highly convenient and accessible location, making it a favorable choice for travelers. The hotel is notably close to the airport, allowing guests to reach it within minutes. This proximity is consistently highlighted as a major advantage, especially for those catching early flights or arriving late at night.
The hotel's positioning near major highways, such as the I-10 freeway, ensures easy access for guests driving in from other areas. Many reviews mention the benefit of being close to a range of fast-food restaurants and essential services, making dining and shopping straightforward and hassle-free. Additionally, its central location in the city places guests within walking distance of various venues, including the convention center and Ontario Mills mall.
Despite the convenience, some guests noted concerns about safety and ongoing construction around the property. However, these factors did not overshadow the overall positive impression of the hotel's location. Visitors found the area to be quiet and the hotel itself to be clean, comfortable and offering good value for the price. For those visiting for specific events or business purposes, the hotel's proximity to their destinations and the availability of late check-in were particularly appreciated.
In summary, Ramada by Wyndham Ontario Airport & Convention Center is well-placed for both airport accessibility and city convenience, making it an attractive option for travelers seeking a blend of comfort and practicality.
The breakfast experience at the Ramada by Wyndham Ontario Airport & Convention Center has elicited diverse opinions from guests. Generally, those who did enjoy the breakfast found it to be satisfying and praised the quality. Specifically, reviews highlighted the good taste of the coffee, waffles and the overall breakfast quality despite it being a simple affair. The staff's hospitality during breakfast time received positive feedback for being friendly and welcoming.
However, many guests felt the continental breakfast lacked variety and essential options such as eggs and proteins. Some mentioned it consisted mostly of starches, packaged pastries, cereal and toast. A few guests noted the absence of items like bagels and milk and mentioned the breakfast area as noisy and outdated.
Several reviews pointed out that the advertised free breakfast was not always available, leading to disappointment for those who had chosen the hotel expecting this amenity. Others mentioned restrictions on taking breakfast items back to their rooms.
While some guests found the breakfast more than satisfying and a decisive factor in their choice of accommodation, the overall sentiment suggests room for improvement in both variety and consistency of the service.
The rooms at Ramada by Wyndham Ontario Airport & Convention Center offer several positive attributes noted by guests. Many visitors appreciated the spaciousness of the rooms, highlighting the abundance of space and large bathrooms. The cleanliness of the rooms frequently received praise with guests noting clean and tidy environments. Recent updates, including new carpets and well-maintained bathrooms, enhance the appeal of the accommodations. The quiet atmosphere of the rooms contributes to a peaceful and comfortable stay with some rooms described as very calm and quiet.
Guests found the rooms to be comfortable for various lengths of stays, noting amenities such as fridges, microwaves and fresh towels. The rooms provide easy access to the freeway, which is convenient for travelers. Some rooms also feature luxurious elements, such as hot tubs. The staff was noted as helpful by several reviewers, adding to the overall positive experience.
Despite these positive points, there were some recurring issues mentioned. A number of guests reported cleanliness concerns, such as reused sheets, unclean areas and unpleasant odors. Some rooms lacked proper maintenance with issues including leaks, burned-out lights and non-functional equipment like TV remotes and the absence of hot water. Ventilation problems and occasional pest issues, such as roaches and bed bugs, were also mentioned.
Overall, the rooms at Ramada by Wyndham Ontario Airport & Convention Center are spacious and comfortable with a peaceful ambiance, though varying experiences with cleanliness and maintenance indicate areas for potential improvement.
The bed reviews for the Ramada by Wyndham Ontario Airport & Convention Center present a mixed experience. On a positive note, many guests found the beds to be very comfortable and clean with several mentioning that the beds and pillows provided a good night's sleep. There were instances where guests appreciated the super comfy and soft beds, highlighting the overall comfort they experienced.
However, some guests faced issues with bed comfort and cleanliness. A few reviews reported beds being either too hard or too soft and some beds were even described as dirty. Specific concerns included threadbare blankets, beds being burnt with cigarettes, dustiness and even sightings of spiders and bedbugs. A recurring note was the unavailability of extra pillows and the inconvenience of small pillows. Instances of broken beds also detracted from the overall experience for some guests.
Overall, while many guests were satisfied with the cozy and clean beds, there were notable cases of discomfort and issues with cleanliness that impacted the stay for others.
Ramada by Wyndham Ontario Airport & Convention Center has a mixed reputation when it comes to cleanliness, according to recent guest reviews. Positive comments highlight that many rooms were clean and comfortable, often described as very clean and nice spots to stay. Guests noted clean beds and bathrooms and some found the property to be both clean and quiet with a few describing the overall cleanliness as thorough.
However, several guests reported issues that suggest inconsistency in housekeeping. Common complaints include dirty hallways, sticky carpets and bathrooms that were not properly maintained, including mildew spots in showers and non-functional fixtures. Some guests encountered unpleasant odors, dirty floors and even roaches in their rooms. Public areas like the lobby and the pool also received criticism for requiring better upkeep.
While some guests had a pleasant experience with the cleanliness, it seems clear that Ramada by Wyndham Ontario Airport & Convention Center needs to address these recurring issues to ensure a consistently clean environment for all visitors.
Guest reviews for 'Ramada by Wyndham Ontario Airport & Convention Center' reveal mixed feelings about the hotel's staff with a noticeable focus on both positive and negative experiences. Many guests praised the hotel staff for their friendliness, helpfulness and professionalism. Phrases like "very courteous," and "excellent customer service great staff very friendly," suggest that several guests were pleased with the level of service provided. The cleaning staff and certain individuals, notably Perla and Aida, received specific commendation for their positive attitudes and exemplary service.
However, several reviews also highlighted rudeness and unprofessional behavior from some staff members, especially those at the front desk. Terms such as "moody," "rude," and "unfriendly" were frequently used, indicating inconsistent customer service experiences. Guests mentioned feeling unwelcome and encountering unhelpful responses from particular staff, leading to dissatisfaction with their stay.
Reports of a welcoming and safe environment underscore a contrast between positive interactions with the staff and instances where guests felt underserved. The overall sentiment reflects a spectrum of experiences, from exceptional service to notable lapses in hospitality.
In summary, while many found the staff to be friendly and accommodating, there were significant instances where the service fell short, impacting the overall guest experience at the hotel.
The Wi-Fi experience at 'Ramada by Wyndham Ontario Airport & Convention Center' garners mixed reactions from guests. While some have found the internet connection strong, others have faced significant challenges with connectivity with frequent disconnections being a recurring issue. Guests have also faced difficulties logging into the Wi-Fi with some reporting that the internet was almost unusable in their rooms but performed better near the lobby. Additionally, issues with in-room entertainment have been noted, including non-functional TVs, remote control problems and TVs that do not access the internet.
Ramada by Wyndham Ontario Airport & Convention Center offers parking amenities that present a mixed experience for guests. Many appreciate the ample and spacious parking, which is conveniently included and available right on site, allowing some to park directly in front of their rooms. However, concerns about safety and cleanliness frequently appear in the feedback. The parking area is described by some as dirty with debris and inadequate size to accommodate all occupants comfortably. Safety issues are raised with reports of people fighting, sleeping and engaging in suspicious activities in the parking lot, contributing to a sense of unease despite other mentions of the area being secure. The presence of drug addicts and random individuals lingering around also dampens the sense of security. Guests have noted issues such as being overcharged for parking and inadequate trash management, further impacting the overall parking experience.
The Ramada by Wyndham Ontario Airport & Convention Center is often highlighted as a welcoming spot for family trips. Guests have mentioned feeling like family due to the close relationship with the front desk and workers. The hotel's environment appears friendly for those traveling with kids, as evidenced by several families choosing to stay there. The rooms, such as those with two queen beds, seem to accommodate friends and family comfortably. Though there are maximum stay policies in place, many appreciate the family-oriented atmosphere and the ability to form a rapport with the staff. Despite some occasional disturbances, the hotel is generally perceived as a pleasant and supportive choice for family travel.
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Location
The hotel's positioning near major highways, such as the I-10 freeway, ensures easy access for guests driving in from other areas. Many reviews mention the benefit of being close to a range of fast-food restaurants and essential services, making dining and shopping straightforward and hassle-free. Additionally, its central location in the city places guests within walking distance of various venues, including the convention center and Ontario Mills mall.
Despite the convenience, some guests noted concerns about safety and ongoing construction around the property. However, these factors did not overshadow the overall positive impression of the hotel's location. Visitors found the area to be quiet and the hotel itself to be clean, comfortable and offering good value for the price. For those visiting for specific events or business purposes, the hotel's proximity to their destinations and the availability of late check-in were particularly appreciated.
In summary, Ramada by Wyndham Ontario Airport & Convention Center is well-placed for both airport accessibility and city convenience, making it an attractive option for travelers seeking a blend of comfort and practicality.
Breakfast
However, many guests felt the continental breakfast lacked variety and essential options such as eggs and proteins. Some mentioned it consisted mostly of starches, packaged pastries, cereal and toast. A few guests noted the absence of items like bagels and milk and mentioned the breakfast area as noisy and outdated.
Several reviews pointed out that the advertised free breakfast was not always available, leading to disappointment for those who had chosen the hotel expecting this amenity. Others mentioned restrictions on taking breakfast items back to their rooms.
While some guests found the breakfast more than satisfying and a decisive factor in their choice of accommodation, the overall sentiment suggests room for improvement in both variety and consistency of the service.
Rooms
Guests found the rooms to be comfortable for various lengths of stays, noting amenities such as fridges, microwaves and fresh towels. The rooms provide easy access to the freeway, which is convenient for travelers. Some rooms also feature luxurious elements, such as hot tubs. The staff was noted as helpful by several reviewers, adding to the overall positive experience.
Despite these positive points, there were some recurring issues mentioned. A number of guests reported cleanliness concerns, such as reused sheets, unclean areas and unpleasant odors. Some rooms lacked proper maintenance with issues including leaks, burned-out lights and non-functional equipment like TV remotes and the absence of hot water. Ventilation problems and occasional pest issues, such as roaches and bed bugs, were also mentioned.
Overall, the rooms at Ramada by Wyndham Ontario Airport & Convention Center are spacious and comfortable with a peaceful ambiance, though varying experiences with cleanliness and maintenance indicate areas for potential improvement.
Beds
However, some guests faced issues with bed comfort and cleanliness. A few reviews reported beds being either too hard or too soft and some beds were even described as dirty. Specific concerns included threadbare blankets, beds being burnt with cigarettes, dustiness and even sightings of spiders and bedbugs. A recurring note was the unavailability of extra pillows and the inconvenience of small pillows. Instances of broken beds also detracted from the overall experience for some guests.
Overall, while many guests were satisfied with the cozy and clean beds, there were notable cases of discomfort and issues with cleanliness that impacted the stay for others.
Cleanliness
However, several guests reported issues that suggest inconsistency in housekeeping. Common complaints include dirty hallways, sticky carpets and bathrooms that were not properly maintained, including mildew spots in showers and non-functional fixtures. Some guests encountered unpleasant odors, dirty floors and even roaches in their rooms. Public areas like the lobby and the pool also received criticism for requiring better upkeep.
While some guests had a pleasant experience with the cleanliness, it seems clear that Ramada by Wyndham Ontario Airport & Convention Center needs to address these recurring issues to ensure a consistently clean environment for all visitors.
Staff
However, several reviews also highlighted rudeness and unprofessional behavior from some staff members, especially those at the front desk. Terms such as "moody," "rude," and "unfriendly" were frequently used, indicating inconsistent customer service experiences. Guests mentioned feeling unwelcome and encountering unhelpful responses from particular staff, leading to dissatisfaction with their stay.
Reports of a welcoming and safe environment underscore a contrast between positive interactions with the staff and instances where guests felt underserved. The overall sentiment reflects a spectrum of experiences, from exceptional service to notable lapses in hospitality.
In summary, while many found the staff to be friendly and accommodating, there were significant instances where the service fell short, impacting the overall guest experience at the hotel.
Wi-Fi
Parking
Family
Yes, Ramada by Wyndham Ontario Airport & Convention Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Ontario Airport & Convention Center.
No, Ramada by Wyndham Ontario Airport & Convention Center doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Ontario Airport & Convention Center.
No, Ramada by Wyndham Ontario Airport & Convention Center doesn't have a gym.
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