Holiday Inn Resort Kissimmee by the Parks by IHG
Orlando
28.33713300,
-81.58748900
,
3011 Maingate Lane, Kissimmee, Fl 34747 United States
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsWyndham Orlando Resort & Conference Center in the Celebration Area garners significant positive acclaim, particularly for its exceptional location. Guests repeatedly emphasize the convenience of being a mere 10-minute drive from Disney parks and within easy access to surrounding shops, restaurants and essential stores like Walmart and CVS. The property’s proximity to attractions such as Disney Springs and Universal Studios further enhances its appeal. The quiet yet central position, combined with on-site amenities like Starbucks and Pizza Hut, ensures a well-rounded and practical stay.
Breakfast at the resort receives mixed opinions. Many guests found it delicious and enjoyed the wide variety of options alongside the friendly and courteous service. While some criticized the additional fees and perceived high pricing, the overall sentiment leans positive with many recommending the on-site breakfast for its quality and extensive buffet.
The dining experience varies. On-site convenience with places like Pizza Hut and Starbucks is well appreciated. Guests also praise the fresh, fast food, cozy ambiance and friendly staff. However, some found the food uninspired and overpriced with limited choices and inconsistent service.
Rooms at the resort are highlighted as spacious and comfortable, featuring modern upgrades, large beds and numerous amenities like hefty televisions and powerful showers. Cleanliness generally receives praise with many rooms described as spotless and well-maintained. However, some guests noted issues such as outdated furnishings, occasional maintenance concerns and inconsistent housekeeping.
The staff are often praised for their friendliness and helpfulness, particularly housekeeping and dining personnel. Guests commend specific employees for their excellent service, although some have reported issues with rudeness and inefficiency at the front desk and certain inconsistencies in service quality.
WiFi service is well-regarded overall, described as strong, reliable and fast, allowing multiple devices to connect seamlessly. A few guests did experience connectivity issues, but these were relatively isolated incidents.
The gym is positively reviewed for being well-equipped and clean with adequate workout machines to meet most guests' needs. Some suggestions for improvement include diversifying equipment and adding specific items like a bench with weights.
The pool area is a notable feature, described as family-friendly and enjoyable with amenities like games, a bar area and the ability to view EPCOT fireworks. However, some guests pointed out maintenance issues, occasional overcrowding and the need for better cleanliness.
The resort is particularly praised as a family destination with numerous amenities and play areas that engage children effectively. The indoor playground and outdoor heated pools are popular, though there are occasional mentions of neglected areas and noise from children playing.
In conclusion, Holiday Inn Resort Kissimmee by the Parks by IHG is an ideal choice for families and vacationers seeking a convenient and well-rounded stay close to major Orlando attractions. Despite some minor issues, the hotel’s strategic location, extensive amenities and overall positive feedback on comfort and service make it a recommended destination.
Categories
Breakfast at the resort receives mixed opinions. Many guests found it delicious and enjoyed the wide variety of options alongside the friendly and courteous service. While some criticized the additional fees and perceived high pricing, the overall sentiment leans positive with many recommending the on-site breakfast for its quality and extensive buffet.
The dining experience varies. On-site convenience with places like Pizza Hut and Starbucks is well appreciated. Guests also praise the fresh, fast food, cozy ambiance and friendly staff. However, some found the food uninspired and overpriced with limited choices and inconsistent service.
Rooms at the resort are highlighted as spacious and comfortable, featuring modern upgrades, large beds and numerous amenities like hefty televisions and powerful showers. Cleanliness generally receives praise with many rooms described as spotless and well-maintained. However, some guests noted issues such as outdated furnishings, occasional maintenance concerns and inconsistent housekeeping.
The staff are often praised for their friendliness and helpfulness, particularly housekeeping and dining personnel. Guests commend specific employees for their excellent service, although some have reported issues with rudeness and inefficiency at the front desk and certain inconsistencies in service quality.
WiFi service is well-regarded overall, described as strong, reliable and fast, allowing multiple devices to connect seamlessly. A few guests did experience connectivity issues, but these were relatively isolated incidents.
The gym is positively reviewed for being well-equipped and clean with adequate workout machines to meet most guests' needs. Some suggestions for improvement include diversifying equipment and adding specific items like a bench with weights.
The pool area is a notable feature, described as family-friendly and enjoyable with amenities like games, a bar area and the ability to view EPCOT fireworks. However, some guests pointed out maintenance issues, occasional overcrowding and the need for better cleanliness.
The resort is particularly praised as a family destination with numerous amenities and play areas that engage children effectively. The indoor playground and outdoor heated pools are popular, though there are occasional mentions of neglected areas and noise from children playing.
In conclusion, Holiday Inn Resort Kissimmee by the Parks by IHG is an ideal choice for families and vacationers seeking a convenient and well-rounded stay close to major Orlando attractions. Despite some minor issues, the hotel’s strategic location, extensive amenities and overall positive feedback on comfort and service make it a recommended destination.
Cheap Hotel
This resort is near the parks and offers resort-style amenities at a reasonable price. It provides comfortable accommodations and family-friendly services.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Resort Kissimmee by the Parks by IHG boasts an exceptional location, making it an ideal choice for visitors aiming to explore Orlando's famous attractions, particularly the Disney theme parks. Guests repeatedly highlight the convenience of being a mere 10-minute drive from all Disney parks and emphasize how easy it is to access surrounding shops, restaurants and essential stores like Walmart and CVS.
The property’s proximity to Disney springs, Universal Studios (approximately 30 minutes away) and other local attractions such as the Magic Kingdom is frequently praised. The hotel is situated in a quiet area yet remains central to varied dining and shopping options, ensuring that everything guests might need is within close reach.
The addition of on-site amenities like Starbucks and Pizza Hut further enhances the convenience, allowing guests to enjoy familiar comforts during their stay. The ease of check-in and the hotel's ample parking facilities also receive positive feedback.
Overall, the location of the Wyndham Orlando Resort & Conference Center not only provides a strategic base for visiting the theme parks but also offers a tranquil and well-rounded environment, combining accessibility with a range of services and facilities. The hotel's prime location underpins its appeal, delivering a practical and enjoyable stay for both short-term visitors and long-term vacationers.
The breakfast experience at Holiday Inn Resort Kissimmee by the Parks by IHG, received mixed feedback from guests. Many reviewers found the breakfast to be very good, often using terms like delicious, amazing and very enjoyable. They appreciated the wide variety of options available, such as fruits, eggs, bacon, sausage, waffles, cereal and an omelette station. Several guests also praised the friendly and courteous service provided by the breakfast staff, highlighting a clean and organized breakfast area.
However, there were frequent complaints about the breakfast not being included in the room price, despite what was advertised at booking. Guests often found themselves paying additional fees with some expressing that the breakfast was overpriced for what was offered. The pricing was generally considered high with some guests feeling the food did not justify the cost.
A few negative reviews mentioned issues like the food being cold, limited variety and specific items like bacon and sausage being unappetizing or undercooked. Despite these drawbacks, the overall sentiment leaned towards the positive with many guests recommending opting for breakfast on-site to enjoy the extensive buffet and good service. It was also noted that having breakfast included or sufficiently discounted could significantly enhance the guests' experience.
Dining at the Holiday Inn Resort Kissimmee by the Parks by IHG, offers a mix of experiences. Several guests highlighted the convenience of having a Pizza Hut and Starbucks on-site, which adds a touch of comfort for those seeking quick and familiar options. The presence of various food services, including a bar and grill, contributes to the overall dining variety.
The restaurant itself receives mixed feedback. Positive remarks include praises for the fresh, hot and fast food service, along with a cozy and relaxing ambiance. The restaurant's interior is well-decorated, creating an enjoyable dining environment with comfortable seating and friendly service. Guests appreciated the varied menu and many found the dinner experience to be lovely and the food quality satisfactory. Specific dishes like soft tortillas at dinner stood out as particularly delicious.
However, some reviews note areas for improvement. Several guests found the food at the hotel restaurant to be uninspired and overpriced. Limited food choices, particularly in the evenings, were a common concern with some mentioning the lack of restaurant flexibility and limited operational hours. Service quality appeared inconsistent; while some experienced outstanding and friendly service, others found it slow and underwhelming. Additionally, buffet options were described as lukewarm and a few guests were disappointed by the overall meal variety and the lack of dining options apart from Pizza Hut and bar food.
Overall, the dining experience has its strengths, particularly in terms of convenience and ambiance, but also faces challenges concerning variety, service consistency and value for the price.
At the Wyndham Orlando Resort & Conference Center in the Celebration Area, guest reviews highlight the hotel's spacious and comfortable rooms as a significant asset. Many guests appreciated the modern, upgraded rooms featuring large beds, efficient air conditioning and ample amenities such as hefty televisions, plush carpets and stylish decor. Guests with views of the parking lot reveled in the nightly Magic Kingdom fireworks display.
Several praised the cleanliness of the rooms with many noting daily fresh linens, spotless towels and a well-maintained appearance. The well-equipped rooms often included refrigerators, microwaves and powerful showers, adding to the convenience and comfort of their stay. These large, roomy accommodations comfortably met the needs of families and larger groups, who particularly enjoyed the cozy bedding and modern bathroom fittings like glass showers.
However, some reviews mentioned drawbacks such as outdated furnishings, noise issues from thin walls and occasional maintenance concerns like broken bed bases, occasional ants and inconsistent air conditioning. Maintenance and cleanliness faced mixed feedback; while many deemed them up to standard, others experienced subpar housekeeping and unpleasant odors.
Despite these issues, the hotel's convenient location and expansive rooms, along with the welcoming modern renovations in certain areas, provided an overall satisfying experience for many guests.
The beds at Holiday Inn Resort Kissimmee by the Parks by IHG provoke mixed reactions from guests. Many visitors appreciated the comfort and cleanliness, highlighting that the beds were clean, cozy and came with fresh linens, warm blankets, soft pillows and extra bedding options. Guests often mentioned the high-quality bedding, which contributed to a peaceful night's sleep. King-size and large beds were particularly noted for their ample space and plush mattresses.
However, not all experiences were positive. Some guests felt the mattresses were too soft or too hard with problems like lumpy surfaces, broken bed bases and the ability to feel springs uncomfortably. There were a few instances of outdated rooms and occasional issues with bed cleanliness, including one report of spiders.
Despite these negative points, many reviews emphasize the overall comfort provided by the beds with several guests sleeping well and praising the stylish, fresh bedding. The combination of great staff, clean sheets and good-sized beds makes a generally favorable impression, though a few improvements on bed comfort could further enhance guest satisfaction.
The cleanliness of Holiday Inn Resort Kissimmee by the Parks by IHG, has received mixed feedback from guests. Many reviewers praised the hotel for its clean and spacious rooms with several noting that their rooms were spotless, fresh and thoroughly maintained by polite housekeeping staff. Guests found the facilities, including the main lobby and restaurant, to be clean and comfortable. Some rooms were described as being very clean and nicely organized upon arrival.
However, a significant number of guests also reported various cleanliness issues. Common complaints included mold in the showers, dirty hallways and a general lack of deep cleaning. Some rooms had musty or bad odors, dirty carpets and evidence of pests such as cockroaches and ants. Housekeeping services appeared inconsistent with some guests noting their rooms were not cleaned daily or at all during their stay, even after requests. Additionally, areas around the pool and other common spaces were sometimes reported to be dirty or poorly maintained.
Despite the positive remarks about specific clean rooms and friendly staff, the overall cleanliness of the property seemed to be a point of concern for many visitors, suggesting that experiences may vary widely.
The staff at Holiday Inn Resort Kissimmee by the Parks by IHG generally receive high praise for their friendliness and helpfulness. Many guests noted the courtesy and attentiveness of the personnel, particularly highlighting the excellent service provided by specific employees like Lorena, Barbara and Robbie. Positive mentions also include the polite housekeeping staff and the efficient check-in and check-out process. The bartenders and restaurant staff were also cited as being friendly and accommodating, making the dining experience enjoyable.
Despite the numerous commendations, some guests expressed dissatisfaction with certain staff members, especially at the front desk. Issues such as rudeness, inattentiveness and a lack of professionalism were reported. Some guests encountered problems with reservations, billing and customer service that were not adequately resolved. The reception staff, in particular, received mixed reviews with some guests finding them helpful and welcoming, while others experienced indifference and inefficiency.
Overall, while the staff's friendliness and courteous manner are frequently highlighted as positive aspects of the hotel, there are noticeable inconsistencies in the level of service provided, particularly at the reception and front desk areas.
Guests of the Holiday Inn Resort Kissimmee by the Parks by IHG generally express satisfaction with the hotel's WiFi service. Most reviews highlight the strong, reliable and fast internet connection, making it easy for guests to stay connected throughout their stay. The WiFi is often described as seamless and consistent with no connectivity issues or interruptions, allowing multiple devices to connect without any hassle. Many appreciate the free WiFi provided, noting it as a significant benefit during their stay.
However, a few guests experienced problems with the WiFi service, including difficulty connecting their devices, slow speeds and intermittent connectivity issues. Some reviewers mentioned that they were unable to connect streaming devices to the TV, which hampered their ability to watch movies and shows. A minority of guests reported serious internet issues, highlighting that their internet access was sometimes non-existent.
Despite these occasional issues, the majority of feedback suggests that the WiFi service at Wyndham Orlando Resort & Conference Center is reliable and effective, contributing to a positive stay for most guests.
The gym at Holiday Inn Resort Kissimmee by the Parks by IHG generally receives positive feedback from guests. Many appreciated the gym as very good, well equipped and clean. The gym was noted to have sufficient and adequate machines, indicating that the equipment meets the needs of most users. The workout space is described as accessible and overall good, adding to the resort's amenities which also include a pool, spa and kids play area. However, some reviews mentioned that the fitness room is small and the cardio machines were not commercial grade with one being out of order. Suggestions for improvement include adding more diversity in the equipment and a bench with weights. Despite these minor drawbacks, the fitness facilities are satisfactory for most guests looking to maintain their workout routine.
The 'Holiday Inn Resort Kissimmee by the Parks by IHG' boasts a variety of pool facilities that have garnered mixed reviews from guests. On the positive side, many guests appreciated the convenience of having amenities like Starbucks and a Pizza Hut onsite. The pool area itself, which includes a heated swimming pool, hot tub and a 24-hour access option, was frequently described as nice, clean and enjoyable for families. The added features like games, a bar area and a kids' play area enhanced the poolside experience, making it popular among younger guests. The pool's location also allows for scenic views of EPCOT fireworks, adding to its appeal.
However, several reviewers noted areas for improvement. Comments highlighted the need for better maintenance, as some guests encountered debris, dirty water and non-functional amenities like hot tubs. There were also mentions of overcrowding, especially when the main pool was closed and insufficient shading around the pool deck. The cleanliness of the poolside area, including overflowing trash bins and unclean bathrooms, detracted from the overall experience for some visitors.
Despite these issues, the pool area remains a significant attraction for guests, offering a blend of relaxation and family-friendly activities.
Holiday Inn Resort Kissimmee by the Parks by IHG receives consistent praise for being a fantastic destination for families with children. The hotel's various amenities and play areas are its standout features. Kids particularly enjoy the climbing gym, the baby ball pit area and the soft playground, making it a fun and engaging environment. The indoor playground, though sometimes criticized for lacking air conditioning, is generally appreciated for providing a dedicated space for children to run, climb and play.
Families frequently highlight the kid zones as major assets, though there are occasional remarks about the areas being neglected or closed at times. Outdoor heated pools and a children's water play area also rate highly, offering a perfect way for children to splash around and have fun.
The hotel is noted for its family-friendly environment with plenty of parking and good access to Disney parks, which many visitors find ideal. It's reviewed as perfect for toddlers and a great spot for family relaxation and outings. Despite a few looking for more air conditioning and less hallway noise from playing children, the overall sentiment is positive.
In summary, Holiday Inn Resort Kissimmee by the Parks by IHG is highly recommended for families looking for an engaging, kid-friendly hotel near popular attractions. It offers a variety of activities to keep children entertained while providing a comfortable environment for parents.
The Holiday Inn Resort Kissimmee by the Parks by IHG, enjoys a desirable location with excellent accessibility. This four-star hotel offers great facilities and services, maintaining typical four-star quality with consistency. Guests appreciate the clean environment and the comfort of the accommodations. The staff receive high marks for their friendliness and professionalism. Rooms are spacious and the breakfast offered is noted to be good.
Despite some feedback suggesting the hotel falls short of four-star standards, many reviews agree that it meets a four-star rating with its affordability and well-maintained amenities. Overall, the hotel provides a satisfactory stay at a reasonable price, making it a solid choice for travelers seeking four-star level comfort and service.
The Wyndham Orlando Resort & Conference Center in the Celebration Area offers a stay that aligns well with its three-star rating. While some guests felt the rooms were old and outdated and suggested that the hotel could benefit from updates, many others found it provided adequate facilities and amenities befitting its three-star status. The hotel meets the expectations of a typical mid-range accommodation – clean with relatively good rooms and facilities.
Guests who attended conferences appreciated the conference facilities and noted the friendliness of the staff. However, the absence of included breakfast was pointed out as a downside. Location-wise, the property's accessibility to other points of interest is notable, although the immediate surroundings received mixed reviews with some describing it as being difficult to locate and situated near less appealing businesses.
Overall, for those seeking a three-star experience, this hotel delivers with satisfactory accommodations and a friendly environment, though it does appear in need of some modernization.
Holiday Inn Resort Kissimmee by the Parks by IHG presents itself as a noteworthy choice for business travelers. The feedback from guests highlights the hotel's capacity to meet various business needs efficiently. Reviewers noted the presence of good business facilities, adequate meeting rooms and a successful setup for conferences. The internet service, essential for business purposes, received positive remarks. With convenient amenities such as free parking and a safe environment, the hotel ensures a smooth business experience.
The location is repeatedly mentioned as convenient not just for business but also for combining work trips with leisure visits to nearby Disney World, adding an element of relaxation to business stays. Guests commended the accommodating nature of the business services and the friendly, helpful staff, which contributes to a seamless and pleasant stay. Although some reviews hinted at certain advertised business facilities being absent, the overall tone of the feedback reflects satisfaction with the hotel's offerings for business functions and conferences.
The Wyndham Orlando Resort & Conference Center in the Celebration Area receives positive feedback for its accessibility features. Guests appreciate its large, accessible parking lot and the hotel's overall easy access from the freeway and local roads. The hotel offers ADA-compliant, handicap-accessible rooms that are well maintained and spacious, along with accessible facilities and good general accessibility throughout. The pool area is also noted for being disability-friendly and elevators provide access to all floors, enhancing mobility within the hotel.
However, some feedback points to areas that could use improvement. There are notes about the lack of accommodations specifically geared toward elderly guests and insufficient handrails in the shower areas. Additionally, there were mentions of limited availability of handicap-accessible rooms at times. Despite these minor concerns, the majority of reviews indicate that the hotel provides a comfortable and accessible stay for guests with disabilities.
Travelers had positive experiences with the pool facilities at Wyndham Orlando Resort & Conference Center in the Celebration Area. The pool is consistently noted for being nice and warm, making it a favorite among families, especially children who enjoyed the heated aspect. Guests found the pool to be clean and maintained, exuding a sense of comfort and relaxation. The hotel offers both an outdoor heated pool and a hot tub and there's an additional indoor pool option. The larger inner courtyard pool is often highlighted for its appeal. The consistent mentions of the heated pools underline their standout feature, making them a delightful amenity for those visiting the resort.
Holiday Inn Resort Kissimmee by the Parks by IHG, boasts an inviting and spacious outdoor pool area, widely praised by guests. The resort features two pools, both of considerable size, which offer ample space for relaxation and recreation. Guests often highlight the cleanliness and appealing nature of the pool area, describing it as neat and well-maintained. The pools are heated, adding comfort and convenience, making them enjoyable even during cooler times of the day.
The outdoor pool's extended hours allow visitors to take a refreshing dip at their leisure, contributing to a relaxing stay. The environment around the pool also receives positive remarks with descriptions of a pleasant sunbathing area and scenic views, enhancing the overall poolside experience.
While most feedback is positive, a few guests noted that the pool could benefit from more frequent cleaning and better chlorine management. Nonetheless, the general consensus appreciates the large, clean and inviting pool area, making it a highlight of the resort.
Holiday Inn Resort Kissimmee by the Parks by IHG is recognized for its dog-friendly policies, catering well to guests traveling with their pets. The hotel permits pets, including small dogs and service dogs, making it a pet-friendly destination within the neighborhood. Its commitment to accommodating dogs is evident, as many reviewers have noted the property's overall pet-friendly atmosphere, even providing surprise bags for dogs, which adds a thoughtful touch to the guest experience.
Reviews highlight that the hotel maintains an acceptable dog-friendly policy, although this flexibility comes with a notable daily fee of $35 plus taxes. The pet-friendly status is appreciated by many, offering designated dog-friendly areas to ensure comfort for both pets and their owners. However, some guests did report occasional issues such as persistent barking from neighboring rooms and cleanliness concerns related to pet hair and smells.
Overall, Wyndham Orlando Resort & Conference Center's dog-friendly amenities and services make it a considerable option for pet owners, despite the additional cost and occasional minor inconveniences.
Location Show Map
Location
The property’s proximity to Disney springs, Universal Studios (approximately 30 minutes away) and other local attractions such as the Magic Kingdom is frequently praised. The hotel is situated in a quiet area yet remains central to varied dining and shopping options, ensuring that everything guests might need is within close reach.
The addition of on-site amenities like Starbucks and Pizza Hut further enhances the convenience, allowing guests to enjoy familiar comforts during their stay. The ease of check-in and the hotel's ample parking facilities also receive positive feedback.
Overall, the location of the Wyndham Orlando Resort & Conference Center not only provides a strategic base for visiting the theme parks but also offers a tranquil and well-rounded environment, combining accessibility with a range of services and facilities. The hotel's prime location underpins its appeal, delivering a practical and enjoyable stay for both short-term visitors and long-term vacationers.
Breakfast
However, there were frequent complaints about the breakfast not being included in the room price, despite what was advertised at booking. Guests often found themselves paying additional fees with some expressing that the breakfast was overpriced for what was offered. The pricing was generally considered high with some guests feeling the food did not justify the cost.
A few negative reviews mentioned issues like the food being cold, limited variety and specific items like bacon and sausage being unappetizing or undercooked. Despite these drawbacks, the overall sentiment leaned towards the positive with many guests recommending opting for breakfast on-site to enjoy the extensive buffet and good service. It was also noted that having breakfast included or sufficiently discounted could significantly enhance the guests' experience.
Dinner
The restaurant itself receives mixed feedback. Positive remarks include praises for the fresh, hot and fast food service, along with a cozy and relaxing ambiance. The restaurant's interior is well-decorated, creating an enjoyable dining environment with comfortable seating and friendly service. Guests appreciated the varied menu and many found the dinner experience to be lovely and the food quality satisfactory. Specific dishes like soft tortillas at dinner stood out as particularly delicious.
However, some reviews note areas for improvement. Several guests found the food at the hotel restaurant to be uninspired and overpriced. Limited food choices, particularly in the evenings, were a common concern with some mentioning the lack of restaurant flexibility and limited operational hours. Service quality appeared inconsistent; while some experienced outstanding and friendly service, others found it slow and underwhelming. Additionally, buffet options were described as lukewarm and a few guests were disappointed by the overall meal variety and the lack of dining options apart from Pizza Hut and bar food.
Overall, the dining experience has its strengths, particularly in terms of convenience and ambiance, but also faces challenges concerning variety, service consistency and value for the price.
Rooms
Several praised the cleanliness of the rooms with many noting daily fresh linens, spotless towels and a well-maintained appearance. The well-equipped rooms often included refrigerators, microwaves and powerful showers, adding to the convenience and comfort of their stay. These large, roomy accommodations comfortably met the needs of families and larger groups, who particularly enjoyed the cozy bedding and modern bathroom fittings like glass showers.
However, some reviews mentioned drawbacks such as outdated furnishings, noise issues from thin walls and occasional maintenance concerns like broken bed bases, occasional ants and inconsistent air conditioning. Maintenance and cleanliness faced mixed feedback; while many deemed them up to standard, others experienced subpar housekeeping and unpleasant odors.
Despite these issues, the hotel's convenient location and expansive rooms, along with the welcoming modern renovations in certain areas, provided an overall satisfying experience for many guests.
Beds
However, not all experiences were positive. Some guests felt the mattresses were too soft or too hard with problems like lumpy surfaces, broken bed bases and the ability to feel springs uncomfortably. There were a few instances of outdated rooms and occasional issues with bed cleanliness, including one report of spiders.
Despite these negative points, many reviews emphasize the overall comfort provided by the beds with several guests sleeping well and praising the stylish, fresh bedding. The combination of great staff, clean sheets and good-sized beds makes a generally favorable impression, though a few improvements on bed comfort could further enhance guest satisfaction.
Cleanliness
However, a significant number of guests also reported various cleanliness issues. Common complaints included mold in the showers, dirty hallways and a general lack of deep cleaning. Some rooms had musty or bad odors, dirty carpets and evidence of pests such as cockroaches and ants. Housekeeping services appeared inconsistent with some guests noting their rooms were not cleaned daily or at all during their stay, even after requests. Additionally, areas around the pool and other common spaces were sometimes reported to be dirty or poorly maintained.
Despite the positive remarks about specific clean rooms and friendly staff, the overall cleanliness of the property seemed to be a point of concern for many visitors, suggesting that experiences may vary widely.
Staff
Despite the numerous commendations, some guests expressed dissatisfaction with certain staff members, especially at the front desk. Issues such as rudeness, inattentiveness and a lack of professionalism were reported. Some guests encountered problems with reservations, billing and customer service that were not adequately resolved. The reception staff, in particular, received mixed reviews with some guests finding them helpful and welcoming, while others experienced indifference and inefficiency.
Overall, while the staff's friendliness and courteous manner are frequently highlighted as positive aspects of the hotel, there are noticeable inconsistencies in the level of service provided, particularly at the reception and front desk areas.
Wi-Fi
However, a few guests experienced problems with the WiFi service, including difficulty connecting their devices, slow speeds and intermittent connectivity issues. Some reviewers mentioned that they were unable to connect streaming devices to the TV, which hampered their ability to watch movies and shows. A minority of guests reported serious internet issues, highlighting that their internet access was sometimes non-existent.
Despite these occasional issues, the majority of feedback suggests that the WiFi service at Wyndham Orlando Resort & Conference Center is reliable and effective, contributing to a positive stay for most guests.
Gym
Pool
However, several reviewers noted areas for improvement. Comments highlighted the need for better maintenance, as some guests encountered debris, dirty water and non-functional amenities like hot tubs. There were also mentions of overcrowding, especially when the main pool was closed and insufficient shading around the pool deck. The cleanliness of the poolside area, including overflowing trash bins and unclean bathrooms, detracted from the overall experience for some visitors.
Despite these issues, the pool area remains a significant attraction for guests, offering a blend of relaxation and family-friendly activities.
Family
Families frequently highlight the kid zones as major assets, though there are occasional remarks about the areas being neglected or closed at times. Outdoor heated pools and a children's water play area also rate highly, offering a perfect way for children to splash around and have fun.
The hotel is noted for its family-friendly environment with plenty of parking and good access to Disney parks, which many visitors find ideal. It's reviewed as perfect for toddlers and a great spot for family relaxation and outings. Despite a few looking for more air conditioning and less hallway noise from playing children, the overall sentiment is positive.
In summary, Holiday Inn Resort Kissimmee by the Parks by IHG is highly recommended for families looking for an engaging, kid-friendly hotel near popular attractions. It offers a variety of activities to keep children entertained while providing a comfortable environment for parents.
4 Star
Despite some feedback suggesting the hotel falls short of four-star standards, many reviews agree that it meets a four-star rating with its affordability and well-maintained amenities. Overall, the hotel provides a satisfactory stay at a reasonable price, making it a solid choice for travelers seeking four-star level comfort and service.
3 Star
Guests who attended conferences appreciated the conference facilities and noted the friendliness of the staff. However, the absence of included breakfast was pointed out as a downside. Location-wise, the property's accessibility to other points of interest is notable, although the immediate surroundings received mixed reviews with some describing it as being difficult to locate and situated near less appealing businesses.
Overall, for those seeking a three-star experience, this hotel delivers with satisfactory accommodations and a friendly environment, though it does appear in need of some modernization.
Business
The location is repeatedly mentioned as convenient not just for business but also for combining work trips with leisure visits to nearby Disney World, adding an element of relaxation to business stays. Guests commended the accommodating nature of the business services and the friendly, helpful staff, which contributes to a seamless and pleasant stay. Although some reviews hinted at certain advertised business facilities being absent, the overall tone of the feedback reflects satisfaction with the hotel's offerings for business functions and conferences.
Accessible
However, some feedback points to areas that could use improvement. There are notes about the lack of accommodations specifically geared toward elderly guests and insufficient handrails in the shower areas. Additionally, there were mentions of limited availability of handicap-accessible rooms at times. Despite these minor concerns, the majority of reviews indicate that the hotel provides a comfortable and accessible stay for guests with disabilities.
Heated Pool
Outdoor Pool
The outdoor pool's extended hours allow visitors to take a refreshing dip at their leisure, contributing to a relaxing stay. The environment around the pool also receives positive remarks with descriptions of a pleasant sunbathing area and scenic views, enhancing the overall poolside experience.
While most feedback is positive, a few guests noted that the pool could benefit from more frequent cleaning and better chlorine management. Nonetheless, the general consensus appreciates the large, clean and inviting pool area, making it a highlight of the resort.
Dog Friendly
Reviews highlight that the hotel maintains an acceptable dog-friendly policy, although this flexibility comes with a notable daily fee of $35 plus taxes. The pet-friendly status is appreciated by many, offering designated dog-friendly areas to ensure comfort for both pets and their owners. However, some guests did report occasional issues such as persistent barking from neighboring rooms and cleanliness concerns related to pet hair and smells.
Overall, Wyndham Orlando Resort & Conference Center's dog-friendly amenities and services make it a considerable option for pet owners, despite the additional cost and occasional minor inconveniences.
Yes, Holiday Inn Resort Kissimmee by the Parks by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Resort Kissimmee by the Parks by IHG.
Yes, Holiday Inn Resort Kissimmee by the Parks by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Resort Kissimmee by the Parks by IHG.
Yes, Holiday Inn Resort Kissimmee by the Parks by IHG has a gym.
Location Show Map
More Options
