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Summary of reviewsPestana Orlando Suites - Lake Buena Vista delivers a superb experience for guests, largely due to its prime location and high-quality amenities. Situated in the heart of Orlando, this hotel offers exceptional proximity to major theme parks such as Disney Springs, Magic Kingdom, and Universal Studios, making it an ideal base for families and tourists alike. The quiet atmosphere, combined with easy access to restaurants and shopping areas, enhances the overall convenience of the stay.
Guests are impressed by the hotel’s modern and spacious rooms, praised for their cleanliness and stylish decor. Accommodations come well-equipped with comfortable beds, providing guests with a restful night's sleep. The rooms often include thoughtful features such as living areas with sofa beds, making them perfect for families. The hotel staff receive high praise, with team members known for their friendly and attentive service, further adding to the welcoming environment. Multilingual capabilities at the reception enhance the experience for international guests.
While the breakfast receives mixed feedback, it is generally seen as a satisfactory start to the day, offering a variety of options including popular Mickey-shaped waffles. The dining facilities are noted for their cleanliness, despite some guests suggesting improvements in variety and healthier choices.
Pestana Orlando Suites stands out in cleanliness, maintaining pristine common areas and rooms, supported by efficient housekeeping. The free and plentiful parking is a significant advantage, appreciated by guests who benefit from the convenience it provides.
Families find the hotel especially accommodating, with features like complimentary shuttles to nearby parks and thoughtful gestures such as cookies and birthday cupcakes for children. Spacious rooms with multiple bedding options cater well to families of different sizes.
Despite minor drawbacks like limited breakfast and pool hours, Pestana Orlando Suites offers a commendable and high-quality experience, aligning closely with four-star standards. This hotel is a favored choice for those seeking both leisure and accessibility, ensuring a memorable stay in Orlando. Show more
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Categories
Small Hotel
Offering suites, Pestana provides more space and comfort for guests. Its location in Lake Buena Vista is convenient for Disney access.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
King RoomThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room features a flat-screen TV, a coffee machine, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
King Suite (2 Adults + 2 Children)This air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite features a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
King Suite ADA (2 Adults + 2 Children)This air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite provides a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.
King Master SuiteThis air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite features a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Double Queen Suite (4 Adults + 2 Children)This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite provides a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 3 beds.
Double Queen Suite ADA (4 Adults + 1 Children)This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite features a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Double Queen Superior Suite (4 Adults + 2 Children)The suite offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite provides a coffee machine, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit has 2 beds.
Double Queen Master SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The air-conditioned suite features a flat-screen TV, a minibar, a coffee machine and a wardrobe. The unit has 3 beds.
Triple King SuiteThis air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite provides a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.
Triple King Suite ADAThis air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite offers a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Triple King Master SuiteThis air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite features a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Double Queen Suite (5 adults)This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite features a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 3 beds.
Double Queen Suite ADA (5 adults)The suite features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 3 beds.
Double Queen Superior Suite (5 adults)The suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 3 beds.
Double Queen Master Suite (5 adults)This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features air conditioning, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV. The unit has 3 beds.
Double Queen Suite (2 Adults + 2 Children)The suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The suite features a coffee machine, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 2 beds.
Double Queen Suite ADA (2 Adults + 2 Children)This air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite features a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Double Queen Suite (3 Adults + 2 Children)This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite provides a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Double Queen Suite ADA (3 Adults + 2 Children)This air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite offers a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 3 beds.
Double Queen Superior Suite (3 Adults + 2 Children)The suite features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite offers a coffee machine, a wardrobe, a safe deposit box, a sofa and a flat-screen TV. The unit has 3 beds.
Double Queen Superior Suite (2 Adults + 2 Children)This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite provides a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.
Double Queen Master Suite (3 Adults + 2 Children)The spacious suite offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite features a coffee machine, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit has 3 beds.
Double Queen Master Suite (2 Adults + 2 Children)This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV, a minibar, a coffee machine and a wardrobe. The unit offers 3 beds.
King Suite (2 Adults + 1 Children)This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite provides a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
Location
Pestana Orlando Suites - Lake Buena Vista enjoys a prime location in the heart of Orlando, making it an ideal base for visits to the renowned theme parks. With a 10 to 15-minute drive to popular destinations like Disney Springs, Epcot, Magic Kingdom, and Universal Studios, the hotel offers exceptional proximity to all the entertainment and shopping hotspots. Guests appreciate the quiet and calm atmosphere, coupled with easy access to a wide array of restaurants, outlets, and markets. The hotel is new, modern, and boasts spacious and clean rooms, providing comfort after a day of adventure. An abundance of parking spaces adds convenience, ensuring a hassle-free experience for guests with cars. This strategic location allows for quick arrivals at various attractions, making it a perfect choice for families and those seeking a blend of tranquility and accessibility. Overall, Pestana Orlando Suites stands out for its excellent geographical positioning, offering both value and comfort for visitors eager to explore the vibrant offerings of Orlando.
Breakfast
At Pestana Orlando Suites - Lake Buena Vista, the breakfast experience receives mixed reviews, with both commendations and critiques emerging from guests' experiences. Many guests praise the breakfast as being above average and quite satisfactory by American standards, highlighting its varied offerings, including options like eggs, fruits, breads, cheeses, yogurts, and delightful Mickey-shaped waffles. The breakfast is often described as good, very good, or even excellent, with some appreciating the friendly service and clean facilities that accompany the meal.
However, others find the breakfast experience to be somewhat lacking, noting issues such as limited variety, lack of fresh options, and the use of disposable cutlery and plates, which seems to detract from the dining experience. The schedule of the breakfast is also pointed out as being limited, with some guests mentioning that it ends too early. The dining setup occasionally feels congested, and the air circulation is less than ideal, impacting overall comfort.
While some guests appreciate the included breakfast as a good start to the day, others suggest that more variation in the menu and healthier choices would enhance the experience. Despite the disparities, many guests find value in the breakfast, acknowledging it as a decent offering for the area, yet room for improvement remains a consistent theme throughout the feedback.
Rooms
Pestana Orlando Suites - Lake Buena Vista impresses with its new and modern accommodations, offering guests a truly comfortable and spacious stay. The rooms are consistently highlighted as being large, clean, and well-maintained, with modern decor that adds a touch of elegance. Guests appreciate the sizeable and bright bathrooms, some with showers in the American style, which are frequently mentioned as sparkling clean.
The hotel's location is another benefit, conveniently situated for travelers visiting the area. The facilities are new and well-equipped, featuring comfortable beds and mattresses that ensure a restful night's sleep. Reviews show appreciation for the small thoughtful details, such as living areas with sofa beds in some rooms, making the accommodations ideal for families of different sizes.
The staff received high praise for their friendly and attentive service, contributing to a welcoming and positive guest experience. Despite some minor concerns like humidity, the overall impression of the hotel remains overwhelmingly positive, with many noting that it exceeded their expectations. This property offers a blend of comfort, cleanliness, and convenience, set in a modern new building, making it a favored choice for visitors to the area.
Beds
The beds at Pestana Orlando Suites - Lake Buena Vista have received widespread praise for their comfort and quality, with many guests describing them as very comfortable, super comfortable, and even the best they've slept in at a hotel. The rooms are noted for their spaciousness, often featuring large and cozy beds that contribute to a restful sleep. Many reviews highlight the excellent cleanliness and comfort of the bedding, with some describing the mattresses as great, the pillows as cozy, and the linens as new. Though a few guests mentioned issues such as the bed being too high, too soft, or the pillows being flat, these comments are overshadowed by the majority who enjoyed the overall sleeping experience. The hotel's efforts in maintaining clean, comfortable, and visually appealing beds have clearly been effective, making it a memorable aspect for those visiting this accommodation.
Cleanliness
Pestana Orlando Suites in Lake Buena Vista shines when it comes to cleanliness, according to numerous guest reviews. The hotel consistently impresses visitors with its exceptionally clean and well-maintained facilities. The rooms are described as spotless and spacious, and guests note the impeccable cleanliness of both the common areas and private spaces. This relatively new hotel exudes a fresh and modern vibe, which is evident in its pristine condition.
Visitors frequently highlight the hotel's friendly and attentive staff, further enhancing the positive experience with their polite demeanor and excellent customer service. Guests also appreciate the convenient location and comfortable accommodations, including well-equipped rooms and cozy beds.
While the overall cleanliness is highly praised, a few comments suggest slight improvements could be made in daily cleaning during longer stays. Nonetheless, the positive aspects outshine any minor drawbacks, making it clear that guests leave with a strong impression of a beautifully maintained and welcoming hotel.
Staff
Pestana Orlando Suites - Lake Buena Vista receives high praise for its exceptionally friendly and helpful staff. Guests consistently highlight the warm and welcoming demeanor of the entire team, particularly mentioning standout employees such as Verona, Charlie, Renata, and Antonio for their attentiveness and excellent service. The reception staff is noted for being not only accommodating but also multilingual, with several members able to converse in Portuguese, enhancing the experience for international visitors. The front desk provides an inviting atmosphere, with staff members like Mario leaving a positive impression through their hospitality. Despite a couple of isolated incidents, the majority of reviews emphasize the courteous and gracious nature of the team, who go above and beyond to ensure a comfortable and enjoyable stay. The efficient cleaning staff further complements the hotel’s reputation, contributing to a pleasant environment that guests appreciate. Overall, the staff's commitment to providing outstanding service significantly enhances the guest experience at this hotel.
Wi-Fi
At Pestana Orlando Suites - Lake Buena Vista, guests generally experience high-quality Wi-Fi connectivity that is both fast and reliable. Many visitors commend the flawless and excellent Wi-Fi service, highlighting its great performance throughout their stay. The internet access is often praised for its impressive speed, with some guests noting it as the fastest they've encountered in a hotel. Despite these positive aspects, there are occasional mentions of spotty connectivity and periods where the service is nonfunctional, which can result in temporary inconveniences. Overall, while the Wi-Fi service is mostly very good with strong signals and great accessibility, there are moments when it might not meet everyone’s expectations, especially in terms of multiple device connectivity.
Pool
The pool at Pestana Orlando Suites - Lake Buena Vista receives mixed feedback from guests. While some describe it as small and basic, others appreciate its cleanliness and maintenance. The saltwater pool is a nice touch, and its well-kept condition adds to the overall enjoyment of the stay. Guests have suggested extending pool hours to allow for night swimming, as it currently closes early. Although the pool is not crowded and offers a chance for a quick cool down, the need for more tables and chairs has been noted. Some visitors mentioned the pool feeling cold at times, recommending it be heated to increase usability on cooler days. Despite these suggestions, many still find the pool to be a pleasant amenity at the hotel.
Parking
Pestana Orlando Suites - Lake Buena Vista offers a hassle-free parking experience, with many guests highlighting the abundance of parking spaces around the hotel. Notably, the parking is free, which is a rare and welcome advantage compared to many other accommodations. This facility adds an extra layer of convenience and value to the stay, especially given the hotel's prime location with easy access to popular areas such as Disney, the mall, and downtown. The complimentary parking is frequently appreciated alongside other amenities like friendly staff and clean surroundings, creating a seamless experience for travelers. While a few have commented on unexpected parking fees, this concern appears to be minimal and doesn't overshadow the overwhelmingly positive sentiment towards parking availability and ease. Overall, the free and plentiful parking is a significant benefit for guests at this hotel.
Family
Pestana Orlando Suites - Lake Buena Vista stands out as an excellent destination for families seeking accommodations near Disney Springs. Upon arrival, children are greeted warmly with cookies and stickers, setting a welcoming tone for the entire stay. The hotel excels in creating memorable experiences for special occasions, exemplified by its thoughtful gesture of providing a birthday cupcake for a child returning from a day at Disney World.
The atmosphere is decidedly family-friendly, making it an ideal choice for gatherings or reunions. Guests consistently praise the spaciousness and cleanliness of the rooms, noting that they are perfectly suited for families of various sizes, whether it's a family of four or one with additional children. The comfort and cleanliness offer a sense of ease, where guests feel at home enough to walk barefoot.
Accommodations include rooms with two double beds and sofa beds, catering well to families of up to five members. The hotel provides additional convenience with a complimentary shuttle service to nearby parks, making it easier for families to explore the attractions.
The dining options are also appealing, with a variety of food choices satisfying every member of the family, including teens who enjoy breakfast staples like waffles and bagels. Parents can rest assured knowing that the hotel is designed to accommodate the needs of families, offering spacious, comfortable rooms that enhance the overall experience. Pestana Orlando Suites proves to be a perfect home base for families looking to enjoy both the excitement of nearby theme parks and the comfort of well-equipped, family-centric accommodations.
4 Star
Pestana Orlando Suites - Lake Buena Vista offers a commendable hotel experience, balancing quality, comfort, and modern amenities. Guests have praised the hotel for its exceptional service and cleanliness, describing it as a superb, high-quality establishment that mirrors a 4 to 5-star standard often found in France. Its recent opening ensures that everything is clean, organized, and equipped with modern features, providing guests with a high comfort level.
Situated in a quiet location near Disney Springs, it's ideally positioned for families seeking convenience and tranquility. The check-in and checkout processes are efficient, and guests appreciate the daily provision of complimentary bottled water. The complimentary breakfast receives mixed reviews, with some finding it satisfactory for a 4-star grading, while others believe it could offer more value for its cost.
Overall, the hotel's calm and inviting environment, coupled with excellent accommodations and impressive service, makes it a top choice for travelers seeking both leisure and proximity to popular attractions.
Yes, Pestana Orlando Suites - Lake Buena Vista has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Pestana Orlando Suites - Lake Buena Vista.
No, Pestana Orlando Suites - Lake Buena Vista doesn't allow dogs.
Yes, parking facilities are available at Pestana Orlando Suites - Lake Buena Vista.
Yes, Pestana Orlando Suites - Lake Buena Vista has a gym.