Wyndham Garden Lake Buena Vista – Disney Springs® Area
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Summary of reviewsWyndham Garden Lake Buena Vista – Disney Springs® Area garners generally positive reviews from guests, particularly for its outstanding location. Situated just a few minutes' walk from Disney Springs, the hotel offers exceptional convenience for those planning frequent visits to the Disney parks, dining and shopping venues. Guests praise the easy access to Disney attractions via shuttle services, making it an ideal base for a Disney-centric stay.
The breakfast experience at the hotel receives mixed feedback. Many guests appreciate the quality and variety of the breakfast buffet, describing it as delicious and comprehensive. The presence of a coffee shop in the lobby adds convenience with tasty offerings like donuts. Nevertheless, some guests find the breakfast prices steep and feel the value could be improved, noting that breakfast is not included in the room rate.
Dinner options within the hotel are also a mixed bag. While there's convenient access to diverse dining choices in nearby Disney Springs, the on-site dining is limited and often regarded as overpriced. Guests appreciate the social atmosphere of the poolside bar, though early closing times and additional charges like a 13% gratuity can be a drawback. Some staff offer great service, while others are considered less accommodating.
Guest reviews of the rooms are varied. Positive comments highlight the cleanliness, comfort, modern furnishing and spaciousness of many rooms. However, some guests point out that certain rooms appear dated with issues such as musty smells, small sizes and inadequate amenities. Noise disturbances and occasional lapses in cleanliness also affect the overall room experience.
Cleanliness across the hotel generally receives positive feedback. Many guests note that rooms and common areas are well-maintained with specific praise for the pool, lobby and housekeeping services. However, isolated incidents involving musty smells, bugs and other cleanliness issues indicate areas that could use improvement.
Staff interactions similarly receive a mixed response. Positive reviews commend the friendly, helpful and efficient service of the bell staff, valet and poolside personnel. However, inconsistent service and occasional rudeness from some front desk and housekeeping staff detract from the overall experience for some guests. The multilingual abilities of certain staff members, especially those speaking Spanish and Portuguese, are appreciated by international visitors.
Free WiFi at the hotel has mixed reviews with some guests finding it functional while others experience slow speeds, poor signal quality and frequent connectivity issues. Staff assistance with these issues sometimes falls short of expectations.
The gym at the hotel is smaller and some find it slightly outdated, but many guests appreciate its cleanliness and good maintenance. The remodeled fitness center and well-equipped facilities meet the needs of most visitors seeking a convenient workout option during their stay.
The pool area stands out as a major highlight of the hotel, earning high praise for its cleanliness, relaxing atmosphere and family-friendly features. Guests particularly enjoy the heated pools, splash pad and ample lounging space. The proximity to Disney Springs and the presence of outdoor bars enhance the overall pool experience, making it a favorite spot for families and solo travelers alike.
Parking at the hotel is appreciated for its ample and convenient nature, though the mandatory daily parking fee garners criticism. Some guests feel the additional costs are excessive and the parking lot's location and gates could use improvement.
Overall, the Wyndham Garden Lake Buena Vista – Disney Springs® Area offers a highly convenient, family-friendly environment with standout features like its location, pool area and friendly staff. Minor areas for improvement could significantly enhance the overall guest experience, particularly with breakfast value, room updates, on-site dining options, WiFi reliability and parking costs.
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The breakfast experience at the hotel receives mixed feedback. Many guests appreciate the quality and variety of the breakfast buffet, describing it as delicious and comprehensive. The presence of a coffee shop in the lobby adds convenience with tasty offerings like donuts. Nevertheless, some guests find the breakfast prices steep and feel the value could be improved, noting that breakfast is not included in the room rate.
Dinner options within the hotel are also a mixed bag. While there's convenient access to diverse dining choices in nearby Disney Springs, the on-site dining is limited and often regarded as overpriced. Guests appreciate the social atmosphere of the poolside bar, though early closing times and additional charges like a 13% gratuity can be a drawback. Some staff offer great service, while others are considered less accommodating.
Guest reviews of the rooms are varied. Positive comments highlight the cleanliness, comfort, modern furnishing and spaciousness of many rooms. However, some guests point out that certain rooms appear dated with issues such as musty smells, small sizes and inadequate amenities. Noise disturbances and occasional lapses in cleanliness also affect the overall room experience.
Cleanliness across the hotel generally receives positive feedback. Many guests note that rooms and common areas are well-maintained with specific praise for the pool, lobby and housekeeping services. However, isolated incidents involving musty smells, bugs and other cleanliness issues indicate areas that could use improvement.
Staff interactions similarly receive a mixed response. Positive reviews commend the friendly, helpful and efficient service of the bell staff, valet and poolside personnel. However, inconsistent service and occasional rudeness from some front desk and housekeeping staff detract from the overall experience for some guests. The multilingual abilities of certain staff members, especially those speaking Spanish and Portuguese, are appreciated by international visitors.
Free WiFi at the hotel has mixed reviews with some guests finding it functional while others experience slow speeds, poor signal quality and frequent connectivity issues. Staff assistance with these issues sometimes falls short of expectations.
The gym at the hotel is smaller and some find it slightly outdated, but many guests appreciate its cleanliness and good maintenance. The remodeled fitness center and well-equipped facilities meet the needs of most visitors seeking a convenient workout option during their stay.
The pool area stands out as a major highlight of the hotel, earning high praise for its cleanliness, relaxing atmosphere and family-friendly features. Guests particularly enjoy the heated pools, splash pad and ample lounging space. The proximity to Disney Springs and the presence of outdoor bars enhance the overall pool experience, making it a favorite spot for families and solo travelers alike.
Parking at the hotel is appreciated for its ample and convenient nature, though the mandatory daily parking fee garners criticism. Some guests feel the additional costs are excessive and the parking lot's location and gates could use improvement.
Overall, the Wyndham Garden Lake Buena Vista – Disney Springs® Area offers a highly convenient, family-friendly environment with standout features like its location, pool area and friendly staff. Minor areas for improvement could significantly enhance the overall guest experience, particularly with breakfast value, room updates, on-site dining options, WiFi reliability and parking costs.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Wyndham Garden Lake Buena Vista – Disney Springs® Area boasts an exceptional location that earns high praise from guests. A standout feature is its proximity to Disney Springs, which is frequently described as being just a few minutes' walk away. This convenience makes it an ideal base for those planning frequent visits to Disney Springs and other Disney parks, as it offers easy access to shopping, dining and entertainment. Guests appreciate the ease of walking to Disney Springs and the seamless connection to other Disney attractions via shuttle services. Overall, the hotel’s location is considered unbeatable for a Disney-centric stay, providing both comfort and accessibility.
At Wyndham Garden Lake Buena Vista – Disney Springs® Area, breakfast garners mixed reviews, but there's notable praise for the quality and variety of options available. Guests who enjoyed their morning meals describe the breakfast as good, delicious and comprehensive. Several guests appreciated the extensive spread of the breakfast buffet, noting its excellence, numerous options and spectacular taste. The presence of a small coffee shop in the lobby also received positive mentions for its convenience and tasty offerings like amazing donuts.
However, among these positive remarks, a recurring theme is the high cost associated with breakfast at the hotel. Many guests felt that the breakfast was overpriced and not always justifiable considering the range and temperature of the food. The pricing, ranging around $20 to $27.50 per person, led to dissatisfaction for several visitors, who believed the value did not match the expense.
Despite the location's appeal and proximity to Disney Springs, the breakfast experience could, at times, detract from the overall stay due to its high cost and occasional lack of variety. Breakfast is not included in the room rate, further contributing to the perception of it being expensive. The need for a more varied selection and better value was mentioned multiple times, suggesting that while the individual breakfast items may be pleasing, the overall offering might benefit from a revamp.
Ultimately, for visitors willing to spend extra, the breakfast promises a good start to the day, though some might seek alternative dining options to balance budget and taste.
The dining experience at Wyndham Garden Lake Buena Vista – Disney Springs® Area receives mixed reviews. The hotel offers convenient access to a variety of dining and shopping options nearby, especially with its proximity to Disney Springs, where visitors can easily find good food. However within the hotel itself, dinner options are notably limited. The on-site restaurant offerings are lacking with some places closing early or not available for dinner at all.
Guests have commented on the high cost of food and drinks at the hotel, describing them as overpriced with additional charges like a 13% gratuity at the pool restaurant, where the quality reportedly doesn't meet expectations. The overall quality of food ranges from poor to good, depending on the exact venue within the resort. The poolside bar and restaurant offer a social dining atmosphere but aren't sufficient for late-night needs, often closing early, which is inconvenient for those returning late from the parks.
Service quality also varies; while some staff members deliver great service, others, particularly at the bars, have been described as rude or pushy with promotions. There are praises for the lobby bar and meal facilities, as well as the breakfast options, although some found the breakfast buffet to be expensive for what it is.
Overall, while the convenience of nearby dining options at Disney Springs is a major plus, dining within the hotel itself leaves much to be desired and improvements in both food quality and service would significantly enhance the guest experience.
The guest reviews for the Wyndham Garden Lake Buena Vista – Disney Springs® Area present a mixed picture of the hotel's rooms. Positively, many guests found the rooms to be clean, comfortable and spacious with some mentioning that rooms were modernly furnished and well-presented. The beds were often described as comfortable and many rooms had everything guests needed for their stay. Additionally, some reviews highlighted that the rooms had excellent views, including views of the pool area.
Conversely, several guests felt the rooms were dated and in need of refurbishment. Complaints about small room sizes and a musty or mildew smell were not uncommon. A few reviewers noted issues such as bugs and inadequate cleaning. There were mentions of outdated amenities with some rooms having no microwaves or functional air conditioning and issues with room readiness at check-in. Noise was another common issue with thin walls and external noise disturbances affecting guests' comfort.
Despite some satisfied guests, the feedback indicates that improvements in maintenance, cleanliness and updating room facilities would significantly enhance the guest experience at this hotel.
For travelers considering a stay at the Wyndham Garden Lake Buena Vista – Disney Springs® Area, the guest reviews regarding the beds show a mixed but generally positive trend. Many guests praised the comfort of the beds, describing them as comfortable, super comfortable and having soft mattresses. Positive comments often mentioned clean and cozy bedding with some highlighting the softness and feather-light quality of the linens.
However, not all feedback was positive. Several reviews pointed out that the beds were smaller than expected, often described as double or full-size beds rather than queens, which some found unsuitable for two adults. A few guests noted that the beds were too small, a tight fit or felt worn and old. Additionally, there were occasional complaints about beds being too firm, likened to 'rock hard,' or beds having an uncomfortable, bumpy texture.
Despite these mixed opinions on bed size and firmness, the overall sentiment leaned towards the beds being comfortable with many guests enjoying a good night's sleep. The resort's bedding quality received various commendations and clean linens contributed to a pleasant experience for most reviewers.
The Wyndham Garden Lake Buena Vista in the Disney Springs® Resort Area has garnered a range of feedback regarding its cleanliness. On the positive side, many guests have praised the hotel for its high standards of cleanliness, noting that both the rooms and common areas are frequently well-maintained. Phrases such as "rooms clean and comfortable," "hotel extremely clean," and "room was super clean" reflect the general sentiment of satisfaction among many visitors. Additional highlights include well-kept pool facilities, a clean and spacious lobby and daily housekeeping services that ensure clean towels and sheets.
However, not all reviews were glowing. Some guests reported issues that detracted from their stay. Problems like small red bugs, musty smells and dirty carpets were mentioned, as well as isolated incidents of mold and termites. It seems that while the hotel generally succeeds in maintaining cleanliness, there have been occasional lapses in specific areas such as the bathrooms and carpets.
In summary, the majority of visitors found the Wyndham Garden Lake Buena Vista to be clean and comfortable, describing it as a well-maintained and convenient location for their Disney trips. Nevertheless, occasional cleanliness issues suggest room for improvement in certain aspects.
The guest reviews for Wyndham Garden Lake Buena Vista – Disney Springs® Area reveal a mixed yet generally positive sentiment toward the hotel staff. A significant number of guests appreciated the friendliness and helpfulness of the staff, highlighting their professionalism, attentiveness and courteous demeanor. The bell staff received numerous compliments for being extremely helpful and the valet and poolside staff were frequently mentioned for their efficiency and pleasant service. Many guests found the front desk and reception staff to be accommodating and welcoming with check-in and regular interactions being smooth and pleasant experiences for some.
However, there were also several concerns about the staff's conduct. Some guests experienced rudeness and unhelpfulness from certain front desk personnel and housekeeping staff. Inconsistent service, disengaged behavior and specific instances of unprofessionalism were noted, which detracted from the overall positive experience of the hotel for some visitors.
Despite these negative comments, many guests felt well looked after, praised the staff's hospitality and noted the positive impact the staff had on their stay. The multilingual abilities of some staff members, especially those who spoke Spanish and Portuguese, were particularly appreciated by international visitors. In summary, while the Wyndham Garden Lake Buena Vista boasts a predominantly friendly and helpful staff, there are notable areas for improvement in consistency and hospitality.
The WiFi situation at Wyndham Garden Lake Buena Vista – Disney Springs® Area received mixed feedback from guests, highlighting various issues with connectivity. While some guests mentioned that the WiFi was free and worked very well, many others experienced significant difficulties. Recurring themes included slow speeds, poor signal quality and frequent inability to connect to the internet.
Some guests reported that the WiFi was so weak that it affected the functionality of other services such as TVs, hindering their overall experience. Others noted that the hotel's security measures for WiFi sometimes triggered anti-virus alerts, adding an extra layer of inconvenience. In certain sections of the hotel, the internet service was described as non-existent, leaving travelers without any connection.
The staff's ability to assist with WiFi issues also seemed limited with some guests emphasizing their inability to resolve the connectivity problems. Despite the presence of free WiFi, the overall quality and reliability left much to be desired for many of the guests.
Guests at the Wyndham Garden Lake Buena Vista – Disney Springs® Area have mixed opinions about the hotel's gym. While some reviewers noted that the gym was small and slightly outdated, many others found it to be clean, updated and overall very good. Positive feedback often highlighted that the gym was well-equipped and nicely maintained. Several guests appreciated the remodeled fitness center. Although a minority felt the gym could benefit from better equipment, the general consensus is that the gym meets expectations and provides a convenient option for exercise during a stay.
The pool at Wyndham Garden Lake Buena Vista – Disney Springs® Area consistently receives glowing reviews from guests. Many highlight the pool as fantastic, excellent and amazing with specific praises for its cleanliness, relaxing atmosphere and well-maintained facilities. Guests appreciate the heated option during the off-season and the presence of multiple pools, which include kid-friendly features and a splash pad. The pool area is frequently described as spacious and well set out, boasting amenities like a pool bar, ample loungers and a fun, entertaining environment for both children and adults.
A few minor critiques include the occasional wish for extended pool hours and some maintenance issues, such as the hot tub being broken and sporadic cleanliness concerns. Despite these minor drawbacks, the overall impression is very positive with many guests loving the pool area and finding it a major asset of their stay. The pool's proximity to Disney Springs and the added convenience of outdoor bars and dining options enhance the experience, making it a highlight for families and solo travelers alike.
Parking at Wyndham Garden Lake Buena Vista – Disney Springs® Area seems to be a mixed bag based on guest feedback. Many guests appreciated the ample and convenient parking available with numerous mentions of the parking being sufficient and arranged well. The availability of valet parking was also highlighted positively by several reviewers for adding an extra layer of convenience.
However, the cost associated with parking garnered significant criticism. Multiple guests expressed dissatisfaction with the mandatory daily parking fee, which many found to be high and not included in the room cost. This additional expense was sometimes seen as a surprise, contributing to feelings of the overall costs being excessive. Furthermore, some guests noted that the parking lot was not always ideally located near the hotel and there were occasional difficulties with parking gates not working properly.
Overall, while the parking is generally considered ample and convenient, the additional fees can detract from the experience for some visitors.
Wyndham Garden Lake Buena Vista – Disney Springs® Area offers a highly family-friendly environment, making it a convenient choice for trips focused on visiting Disney parks. The resort's close proximity to Disney Springs and the availability of free shuttles to the Disney parks simplify logistics, allowing families to spend more quality time together. The hotel features large rooms, some of which are specifically designed for family accommodations, though there are remarks that rooms may not be spacious enough for larger groups like a family of five.
The staff is consistently praised for being friendly, contributing to a welcoming atmosphere. Families appreciate the comfortable common areas equipped with televisions for socializing and the pool area is highlighted as a significant attraction where kids can have a lot of fun. The water area for kids and available towels add to the ease of managing family activities.
Amenities such as a kid-friendly reception, a mini fridge in rooms for storing snacks and milk and a small coffee shop in the lobby enhance the overall stay. The resort is noted for how it caters to family needs, making it a suitable destination for those traveling with young children or looking for a hassle-free family vacation. Despite some criticisms regarding room size and occasional noise, the overall sentiment is positive with many families noting they had a great trip and their kids loved the experience.
Wyndham Garden Lake Buena Vista – Disney Springs® Area offers guests a mixed experience with notable highlights. Located conveniently close to Disney parks, the hotel provides excellent access and a free shuttle service to Disney Springs, making it a prime spot for tourists. The facilities are commendable with impressive amenities, a superb breakfast service and a nicely renovated, clean environment that meets four-star standards.
The rooms, consistently praised for their cleanliness, offer comfort with plenty of towels and beds that some found comfortable. However, guests noted that rooms tend to be small and a few found the beds uncomfortable. Despite this, the overall accommodation feels tidy and well-maintained.
Staff service stands out with repeated mentions of helpful and attentive front desk personnel, contributing to a positive hotel experience. The hotel's aesthetics, including its beautiful lobby and great pool views, add to its charm.
While the hotel offers excellent value for its price, especially given its four-star rating, a few guests found certain aspects, such as extra fees and occasional upkeep issues, to be points of improvement. In summary, the Wyndham Garden Lake Buena Vista provides a convenient, clean and reasonably priced stay with several beneficial amenities, making it a solid choice for those visiting the Disney area.
Wyndham Garden Lake Buena Vista – Disney Springs® Area has drawn positive feedback from business travelers for several reasons, despite a few mentioned drawbacks. The check-in process is praised repeatedly for being straightforward and hassle-free, making initial arrival smooth and convenient. Additionally, the front desk staff has been described as helpful, which supports a welcoming and accommodating atmosphere.
For those traveling with business needs, the hotel offers ample business space and a dedicated business center with two computers, catering to basic work requirements. However, there are reports indicating that the business or gaming rooms advertised were not always accessible to guests, which can be a point of concern. Also, the Wi-Fi service has been noted as unreliable by some visitors.
The hotel's location stands out as a significant advantage, being in close walking distance to Disney Springs and providing free shuttle services to various Disney parks. This dual convenience helps balance work commitments with leisure opportunities.
While the hotel has a business-focused vibe and provides services like valet and bell assistance, some guests have pointed out that noise levels and certain staff interactions could impact the experience. Despite these issues, the combination of a strategic location and efficient service aspects make it a reasonable choice for blending business with a bit of Disney magic.
Wyndham Garden Lake Buena Vista Disney Springs® Resort Area offers a mix of accessibility features that cater to guests with disabilities, making it a viable choice for those planning to visit Disney parks. The hotel boasts a prime location, being easily accessible to Disney Springs and just a 5-7 minute walk away from the parks, which adds convenience for all guests.
Guests appreciated the accessible rooms, noting them to be comfortable and easy to reach. The hotel provides specific handicapped accessible rooms and facilities. These rooms are designed with accessibility in mind, although some guests mentioned the standard room sizes being a bit small and encountered issues like narrow walkways for pediatric wheelchairs and small elevators. Some rooms included grab bars, although there were concerns about safety for those with stability issues.
Despite some minor setbacks, such as small bathrooms and inconsistent hot water, most guests found the accommodations to be practical for wheelchair users. The hotel offers complimentary bus transportation to Disney parks, enhancing the ease of movement for all guests.
In summary, while there are areas for improvement, Wyndham Garden Lake Buena Vista Disney Springs® Resort Area provides essential accessibility features, combined with a fantastic location for visiting Disney attractions, making it a reasonable option for guests with disabilities.
The outdoor pool area at Wyndham Garden Lake Buena Vista – Disney Springs® Area has garnered positive feedback from guests who enjoyed its spacious, clean and well-maintained facilities. The pool area is highlighted as kid-friendly with plenty of activities and games and even includes a splash pad. Visitors appreciated the heated pools, which ensured comfortable swimming regardless of weather and the presence of both a cold pool and one with warm water alongside a hot jacuzzi for relaxation.
Families found the space particularly welcoming and enjoyable with ample room ensuring it never felt crowded. There are three distinct pools, enhancing the variety for different preferences and an overall beautiful, large setup that provided a great experience for children. Some guests, however, noted a need for better maintenance and an extension in operating hours for the pool and hot tub. Nonetheless, the proximity to Disney Springs and the parks adds to the convenience and appeal, making the pool area a notable highlight of the hotel stay.
Wyndham Garden Lake Buena Vista Disney Springs Resort Area offers a mixed experience when it comes to luxury. Guests have appreciated the beautiful and clean environment, particularly noting the impressive lobby. However, some aspects like the bathrooms and the overall feel of certain areas have left guests wanting more, describing them as more akin to a roadside motel or a budget stay. While some found the ambiance luxurious, others felt that the hotel lacks the refined touches expected from a high-end resort. Overall, it appears that while the hotel has its luxurious elements, there is room for improvement to meet the expectations of a truly luxurious getaway.
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Location
Breakfast
However, among these positive remarks, a recurring theme is the high cost associated with breakfast at the hotel. Many guests felt that the breakfast was overpriced and not always justifiable considering the range and temperature of the food. The pricing, ranging around $20 to $27.50 per person, led to dissatisfaction for several visitors, who believed the value did not match the expense.
Despite the location's appeal and proximity to Disney Springs, the breakfast experience could, at times, detract from the overall stay due to its high cost and occasional lack of variety. Breakfast is not included in the room rate, further contributing to the perception of it being expensive. The need for a more varied selection and better value was mentioned multiple times, suggesting that while the individual breakfast items may be pleasing, the overall offering might benefit from a revamp.
Ultimately, for visitors willing to spend extra, the breakfast promises a good start to the day, though some might seek alternative dining options to balance budget and taste.
Dinner
Guests have commented on the high cost of food and drinks at the hotel, describing them as overpriced with additional charges like a 13% gratuity at the pool restaurant, where the quality reportedly doesn't meet expectations. The overall quality of food ranges from poor to good, depending on the exact venue within the resort. The poolside bar and restaurant offer a social dining atmosphere but aren't sufficient for late-night needs, often closing early, which is inconvenient for those returning late from the parks.
Service quality also varies; while some staff members deliver great service, others, particularly at the bars, have been described as rude or pushy with promotions. There are praises for the lobby bar and meal facilities, as well as the breakfast options, although some found the breakfast buffet to be expensive for what it is.
Overall, while the convenience of nearby dining options at Disney Springs is a major plus, dining within the hotel itself leaves much to be desired and improvements in both food quality and service would significantly enhance the guest experience.
Rooms
Conversely, several guests felt the rooms were dated and in need of refurbishment. Complaints about small room sizes and a musty or mildew smell were not uncommon. A few reviewers noted issues such as bugs and inadequate cleaning. There were mentions of outdated amenities with some rooms having no microwaves or functional air conditioning and issues with room readiness at check-in. Noise was another common issue with thin walls and external noise disturbances affecting guests' comfort.
Despite some satisfied guests, the feedback indicates that improvements in maintenance, cleanliness and updating room facilities would significantly enhance the guest experience at this hotel.
Beds
However, not all feedback was positive. Several reviews pointed out that the beds were smaller than expected, often described as double or full-size beds rather than queens, which some found unsuitable for two adults. A few guests noted that the beds were too small, a tight fit or felt worn and old. Additionally, there were occasional complaints about beds being too firm, likened to 'rock hard,' or beds having an uncomfortable, bumpy texture.
Despite these mixed opinions on bed size and firmness, the overall sentiment leaned towards the beds being comfortable with many guests enjoying a good night's sleep. The resort's bedding quality received various commendations and clean linens contributed to a pleasant experience for most reviewers.
Cleanliness
However, not all reviews were glowing. Some guests reported issues that detracted from their stay. Problems like small red bugs, musty smells and dirty carpets were mentioned, as well as isolated incidents of mold and termites. It seems that while the hotel generally succeeds in maintaining cleanliness, there have been occasional lapses in specific areas such as the bathrooms and carpets.
In summary, the majority of visitors found the Wyndham Garden Lake Buena Vista to be clean and comfortable, describing it as a well-maintained and convenient location for their Disney trips. Nevertheless, occasional cleanliness issues suggest room for improvement in certain aspects.
Staff
However, there were also several concerns about the staff's conduct. Some guests experienced rudeness and unhelpfulness from certain front desk personnel and housekeeping staff. Inconsistent service, disengaged behavior and specific instances of unprofessionalism were noted, which detracted from the overall positive experience of the hotel for some visitors.
Despite these negative comments, many guests felt well looked after, praised the staff's hospitality and noted the positive impact the staff had on their stay. The multilingual abilities of some staff members, especially those who spoke Spanish and Portuguese, were particularly appreciated by international visitors. In summary, while the Wyndham Garden Lake Buena Vista boasts a predominantly friendly and helpful staff, there are notable areas for improvement in consistency and hospitality.
Wi-Fi
Some guests reported that the WiFi was so weak that it affected the functionality of other services such as TVs, hindering their overall experience. Others noted that the hotel's security measures for WiFi sometimes triggered anti-virus alerts, adding an extra layer of inconvenience. In certain sections of the hotel, the internet service was described as non-existent, leaving travelers without any connection.
The staff's ability to assist with WiFi issues also seemed limited with some guests emphasizing their inability to resolve the connectivity problems. Despite the presence of free WiFi, the overall quality and reliability left much to be desired for many of the guests.
Gym
Pool
A few minor critiques include the occasional wish for extended pool hours and some maintenance issues, such as the hot tub being broken and sporadic cleanliness concerns. Despite these minor drawbacks, the overall impression is very positive with many guests loving the pool area and finding it a major asset of their stay. The pool's proximity to Disney Springs and the added convenience of outdoor bars and dining options enhance the experience, making it a highlight for families and solo travelers alike.
Parking
However, the cost associated with parking garnered significant criticism. Multiple guests expressed dissatisfaction with the mandatory daily parking fee, which many found to be high and not included in the room cost. This additional expense was sometimes seen as a surprise, contributing to feelings of the overall costs being excessive. Furthermore, some guests noted that the parking lot was not always ideally located near the hotel and there were occasional difficulties with parking gates not working properly.
Overall, while the parking is generally considered ample and convenient, the additional fees can detract from the experience for some visitors.
Family
The staff is consistently praised for being friendly, contributing to a welcoming atmosphere. Families appreciate the comfortable common areas equipped with televisions for socializing and the pool area is highlighted as a significant attraction where kids can have a lot of fun. The water area for kids and available towels add to the ease of managing family activities.
Amenities such as a kid-friendly reception, a mini fridge in rooms for storing snacks and milk and a small coffee shop in the lobby enhance the overall stay. The resort is noted for how it caters to family needs, making it a suitable destination for those traveling with young children or looking for a hassle-free family vacation. Despite some criticisms regarding room size and occasional noise, the overall sentiment is positive with many families noting they had a great trip and their kids loved the experience.
4 Star
The rooms, consistently praised for their cleanliness, offer comfort with plenty of towels and beds that some found comfortable. However, guests noted that rooms tend to be small and a few found the beds uncomfortable. Despite this, the overall accommodation feels tidy and well-maintained.
Staff service stands out with repeated mentions of helpful and attentive front desk personnel, contributing to a positive hotel experience. The hotel's aesthetics, including its beautiful lobby and great pool views, add to its charm.
While the hotel offers excellent value for its price, especially given its four-star rating, a few guests found certain aspects, such as extra fees and occasional upkeep issues, to be points of improvement. In summary, the Wyndham Garden Lake Buena Vista provides a convenient, clean and reasonably priced stay with several beneficial amenities, making it a solid choice for those visiting the Disney area.
Business
For those traveling with business needs, the hotel offers ample business space and a dedicated business center with two computers, catering to basic work requirements. However, there are reports indicating that the business or gaming rooms advertised were not always accessible to guests, which can be a point of concern. Also, the Wi-Fi service has been noted as unreliable by some visitors.
The hotel's location stands out as a significant advantage, being in close walking distance to Disney Springs and providing free shuttle services to various Disney parks. This dual convenience helps balance work commitments with leisure opportunities.
While the hotel has a business-focused vibe and provides services like valet and bell assistance, some guests have pointed out that noise levels and certain staff interactions could impact the experience. Despite these issues, the combination of a strategic location and efficient service aspects make it a reasonable choice for blending business with a bit of Disney magic.
Accessible
Guests appreciated the accessible rooms, noting them to be comfortable and easy to reach. The hotel provides specific handicapped accessible rooms and facilities. These rooms are designed with accessibility in mind, although some guests mentioned the standard room sizes being a bit small and encountered issues like narrow walkways for pediatric wheelchairs and small elevators. Some rooms included grab bars, although there were concerns about safety for those with stability issues.
Despite some minor setbacks, such as small bathrooms and inconsistent hot water, most guests found the accommodations to be practical for wheelchair users. The hotel offers complimentary bus transportation to Disney parks, enhancing the ease of movement for all guests.
In summary, while there are areas for improvement, Wyndham Garden Lake Buena Vista Disney Springs® Resort Area provides essential accessibility features, combined with a fantastic location for visiting Disney attractions, making it a reasonable option for guests with disabilities.
Outdoor Pool
Families found the space particularly welcoming and enjoyable with ample room ensuring it never felt crowded. There are three distinct pools, enhancing the variety for different preferences and an overall beautiful, large setup that provided a great experience for children. Some guests, however, noted a need for better maintenance and an extension in operating hours for the pool and hot tub. Nonetheless, the proximity to Disney Springs and the parks adds to the convenience and appeal, making the pool area a notable highlight of the hotel stay.
Luxury
Yes, Wyndham Garden Lake Buena Vista – Disney Springs® Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Wyndham Garden Lake Buena Vista – Disney Springs® Area.
No, Wyndham Garden Lake Buena Vista – Disney Springs® Area doesn't allow dogs.
Yes, parking facilities are available at Wyndham Garden Lake Buena Vista – Disney Springs® Area.
Yes, Wyndham Garden Lake Buena Vista – Disney Springs® Area has a gym.
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