Osaka34.66953700,
135.50370000,
5-15 Soemoncho, Chuo-ku, Osaka-shi, Osaka-fu(Show on Map)
8.1
Very Good
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Summary of reviewsHoliday Inn Osaka Namba by IHG receives positive reviews for its exceptional location in the heart of Osaka's vibrant Dotonbori area. Guests appreciate its proximity to a myriad of dining, shopping, and nightlife options, making it an ideal base for exploring the city's attractions. Despite the busy surroundings, the hotel provides a quiet retreat once inside, with comfortable accommodations and friendly staff contributing to a relaxing experience.
The hotel's breakfast offers a substantial variety of Western and Japanese options, though some guests feel the dining area is crowded, and a few find the menu repetitive. Rooms are generally clean and comfortable, albeit varying in size. While a few guests find them cramped, the effective temperature control and well-maintained bathrooms are often praised. Cleanliness is usually well-regarded, although there are occasional reports of stained carpets and unpleasant odors in certain areas. The staff is consistently commended for their friendliness, helpfulness, and proficiency in English, enhancing overall guest satisfaction.
Wi-Fi connectivity presents a mixed experience, with some areas providing good service while others suffer from instability. The parking setup is convenient, although it requires planning due to daily fees and narrow access roads. For families, the hotel offers a welcoming environment, with flexible room arrangements and responsive staff easing their stay. Guests eager to explore Osaka's nightlife enjoy direct access to dynamic entertainment options, although the proximity to adult clubs might not suit all families.
The beds are mostly comfortable, contributing to restful sleep, though there are some variations in mattress firmness. As a four-star establishment, the hotel is viewed as a practical and affordable option for those prioritizing location and accessibility over luxury. Despite minor critiques regarding certain amenities, many guests express their intent to return due to the overall positive experience and strategic position in a lively district. Show more
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Family Friendly Hotel
With rooms that sleep 2-4 people, this hotel offers a simple and convenient option for families. Its location is a one-minute walk from Dotonbori and close to Don Quijote. The hotel provides a small breakfast area and easy access to family-friendly activities in Namba.
Hotel near Nightlife Spots
Situated in the vibrant Namba district, this hotel is close to Dotonbori and its numerous nightlife options. Guests can easily explore the area's bars, restaurants, and entertainment venues.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi access in its rooms. The service is typically reliable, ensuring guests can stay connected for both work and leisure.
4-Star Hotel
Holiday Inn Osaka Namba by IHG provides a comfortable and convenient stay. It is well-located for exploring the Namba area.
Hotel with Parking
Accessible Hotel
Room Types
Quadruple Room - Non-SmokingThis rooms comes with 2 single beds (width 110cm) + 2 extra beds (width 80cm)
This room is equipped with a flat-screen TV with satellite channels, a refrigerator and an air humidifier. A window to the en suite bathroom makes this modern room feel more spacious. Free wired internet access is available.
Standard Double Room - Non-SmokingRooms feature an en suite bathroom and are equipped with a flat-screen TV with satellite channels, a refrigerator and an air humidifier. Bath amenities including a toothbrush set, slippers and hairdryers are provided.
Superior Twin Room - Non-SmokingRooms feature an en suite bathroom and are equipped with a flat-screen TV with satellite channels, a refrigerator and an air humidifier. Bath amenities including a toothbrush set, slippers and hairdryers are provided.
Hollywood Twin Room - Non-SmokingRooms feature an en suite bathroom and are equipped with a flat-screen TV with satellite channels, a refrigerator and an air humidifier. Bath amenities including a toothbrush set, slippers and hairdryers are provided.
Superior Twin Room with Extra Bed - Non-SmokingRooms feature an en suite bathroom and are equipped with a flat-screen TV with satellite channels, a refrigerator and an air humidifier. Bath amenities including a toothbrush set, slippers and hairdryers are provided.
Standard Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit offers 2 beds.
Standard Twin Room with Extra Bed - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit has 3 beds.
Economy Quadruple Room - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 3beds and 1sofa bed.
Large Twin Room - Non-SmokingThe spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The twin room offers a flat-screen TV, an electric kettle, a carpeted floor, pajamas as well as city views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Holiday Inn Osaka Namba by IHG enjoys an enviable location in the heart of Osaka, nestled right in the bustling Dotonbori district. The hotel's guests consistently praise its superb and convenient location, which offers easy access to a plethora of restaurants, bars, shops, and famous landmarks like the Glico Man sign. Whether you're looking to explore the vibrant nightlife or indulge in a shopping spree, everything is just a short walk away.
The hotel is also praised for its proximity to transportation links, including the nearby Namba and Shinsaibashi stations, making it effortless to explore the wider city area. Despite being situated in a lively part of town, guests appreciate the quiet and peaceful atmosphere once inside the hotel, offering a relaxing retreat amidst the hustle and bustle of Osaka.
The prime position of the hotel makes it an ideal choice for those seeking a central base in Osaka's most happening area, with quick access to entertainment, food, and shopping. With comfortable accommodations complemented by friendly and helpful staff, Holiday Inn Osaka Namba is well-regarded as a perfect spot for experiencing the excitement and attractions of the city.
Breakfast
Holiday Inn Osaka Namba by IHG offers a breakfast experience that has garnered mixed reviews from its guests. On the positive side, many guests have praised the breakfast for being tasty and offering a substantial spread of both Western and Japanese options. Some reviewers highlighted its deliciousness and ample variety, and the breakfast service has also been described as excellent. Particular mention has been made of the plentiful and good range of options available, with healthy menu choices included.
However, several guests have pointed out areas for improvement. The breakfast buffet was often described as being crowded and cramped, with some guests feeling the space was insufficient for the number of patrons. The variety of dishes has been criticized as repetitive, lacking enough variety, and occasionally too salty. Some reviewers noted issues with food quality, with complaints about freshness, taste, and even hygiene in the breakfast area. The space constraints, combined with a lack of menu rotation, have led to a less enjoyable dining experience for some guests, especially those staying for extended periods.
Overall, while the hotel offers a commendable breakfast selection, there are areas where it can enhance the guest experience, particularly in terms of variety, quality, and dining environment improvements.
Rooms
Located in the heart of Dotonbori, Holiday Inn Osaka Namba by IHG offers convenient access to dining, shopping, and city exploration. The hotel rooms are generally noted for their cleanliness and comfort. While room sizes vary, they are often deemed spacious by Japanese standards, though some guests find them cramped, particularly when accommodating three beds or additional luggage. The hotel’s amenities are appreciated, contributing to a comfortable stay, and the staff is frequently mentioned for their friendliness.
Despite occasional complaints about room size, many visitors appreciate the quietness and effective temperature control, ensuring a restful night's sleep. The cleaning staff maintains the rooms diligently, and the bathrooms are well-equipped with essentials. Although some rooms might appear worn or feeling a bit small, others are surprisingly spacious, offering a quiet retreat from the bustling city streets. For those discerning travelers seeking practicality and location advantage, Holiday Inn Osaka Namba provides a reliable choice with rooms that are well-kept and thoughtfully furnished for a pleasing accommodation experience.
Beds
The beds at Holiday Inn Osaka Namba by IHG generally receive positive feedback for their comfort, contributing to a restful sleep experience. Many guests highlight the beds as comfortable and soft, often enhancing the spacious and clean rooms. There is appreciable satisfaction with the availability of comfortable beds and a variety of spare pillows, adding to the relaxation factor. However, some feedback notes variance in comfort, with a few guests describing experiences with harder or older mattresses. Bed sizes and the comfort of extra beds also drew mixed reactions. Nevertheless, the overall impression is one of satisfaction with the bed quality, complemented by the hotel’s convenient location near shopping and dining venues.
Cleanliness
Holiday Inn Osaka Namba by IHG presents a mixed picture when it comes to cleanliness, with many guests applauding its high standards. Numerous reviews highlight the hotel's well-maintained rooms, often describing them as clean and with comfortable beds, which meet the typical expectations of the Holiday Inn brand. Guests frequently note the cleanliness of the bathrooms and general hotel areas, expressing satisfaction with tidy conditions and neat room arrangements. The staff also receives commendation for their friendly service and helpfulness in maintaining the hotel's welcoming atmosphere.
However, some guests report issues with room cleanliness and the condition of furnishings, such as stained carpets and towels, and unpleasant odors in certain areas. There are mentions of specific problems like mildew in bathrooms and the presence of dust and dirt in some rooms, which falls short of their expectations. Additionally, the size of the rooms is often described as small, which might not suit guests expecting more space.
Despite these concerns, the hotel's prime location near popular entertainment districts and attentive staff seem to compensate for the shortfalls reported by some guests. With its strategic position and reputation for cleanliness, this hotel might still be an attractive choice for those prioritizing location and generally positive maintenance standards.
Staff
Holiday Inn Osaka Namba by IHG shines with a strong emphasis on its outstanding staff. Multiple reviews highlight the friendliness and helpfulness of the team, particularly pointing out the front desk personnel. Guests find communication easy, as most staff members are proficient in English, a notable advantage compared to other locations in Japan. The reception staff are often described as professional and attentive, facilitating smooth check-ins and check-outs. Housekeeping is not only diligent in maintaining cleanliness, but also polite and accommodating to guest needs.
Even in the crowded Dotonbori area, where taxi access can sometimes be challenging, the staff go the extra mile to assist with transport arrangements, showcasing their willingness to help in various situations. From aiding with luggage forwarding to answering questions with polite enthusiasm, the staff's service attitude is consistently praised as excellent and efficient.
Despite a few isolated remarks about less helpful or rude interactions, the overwhelming sentiment is that the staff significantly contribute to the overall pleasant experience at the hotel. Their courteous demeanor and readiness to assist make them a winning factor for this property, ensuring guests feel welcomed and well-cared for during their stay.
Wi-Fi
At Holiday Inn Osaka Namba by IHG, guests experience a mixed bag of Wi-Fi connectivity during their stay. On the positive side, some guests have noted that the internet is decent in certain areas and rooms, suggesting that there are pockets of reliable service within the hotel premises. Overall, there is mention of good internet connection, indicating that not all experiences were problematic. The hotel's clean, well-equipped rooms and convenient location further complement the stay.
However, other reviews highlight persistent issues with Wi-Fi instability and poor connectivity, particularly in the evenings and on specific floors, such as the ninth. Guests have reported slow and intermittent connections, and frustrations arose from the Wi-Fi repeatedly dropping, leaving some to seek alternative locations like nearby cafes for uninterrupted service. Despite the recurring issues with internet access, the hotel's favorable location continues to make it a viable option for travelers who might rely on their own portable Wi-Fi devices.
Parking
Holiday Inn Osaka Namba offers parking options, though it's important to plan accordingly as the hotel does not provide 24-hour free access to the parking lot. The fee for parking is 2500 yen per day, and visitors are advised to drive carefully due to the narrow roads leading to the hotel. Nevertheless, the hotel is conveniently connected to a nearby parking lot, making it easier for guests who choose to drive. The helpful and friendly staff at the car park further enhance the experience, offering assistance to guests as needed. They also go the extra mile by providing luggage storage, adding a level of convenience to your stay in this vibrant part of Osaka.
Family
Holiday Inn Osaka Namba by IHG offers a convenient and comfortable stay for families, thoughtfully catering to the needs of guests traveling with children. The hotel is located in the heart of Osaka, close to Dotonbori, making it an ideal spot for families to relax after a day of exploration. Guests appreciated the flexibility of room arrangements, with options to connect beds together, ensuring toddlers can sleep safely. While some noted the bustling nightlife scene in the area, the hotel itself maintains a safe and welcoming environment, with responsive and courteous staff ready to assist. Rooms, although cozy, can accommodate larger families by using multiple rooms or setting up extra beds, which delighted children with their personal sleeping space. The cleanliness of the hotel and the variety of nearby dining options were also well-received. Despite the lively surroundings, Holiday Inn Osaka Namba remains a suitable choice for family trips.
Nightlife
Nestled in the bustling heart of Osaka, the Holiday Inn Osaka Namba by IHG stands amidst an electrifying nightlife scene. Its prime location places visitors right across from the famed Dotonbori area, providing easy access to a myriad of bars, nightclubs, and diverse dining options. Guests are spoilt for choice with street food vendors, cafes, and shopping stores only a short stroll away. The hotel finds itself in the vibrant epicenter of the city's after-dark entertainment, making it convenient for those eager to explore the many nearby nightlife areas or simply wander safely around the lively streets.
However, travelers should be aware that the hotel's proximity to a red-light district and some "adult" clubs might not make it the most suitable for families with young children. While the area is generally safe, it can become quite noisy and carry an intimidating vibe late at night. Despite this, the hotel offers a unique vantage point to observe Osaka's dynamic street fashion and nightlife, offering a captivating glimpse into the city's nocturnal allure for those interested in the energetic and colorful local culture.
4 Star
Holiday Inn Osaka Namba by IHG offers a convenient and strategically located accommodation in the heart of the vibrant Dotonbori area. Guests consistently praise its central position, which provides easy access to shopping and a wide array of dining options, ensuring that essentials are never far away, with 24-hour convenience stores like 7-Eleven and Lawson nearby. Though the hotel may not exude luxury, it is considered an excellent affordable option for visitors looking to stay in a lively district without breaking the bank. While some guests hint at a need for updates in facilities and cleanliness, the overall experience is deemed positive, with many expressing their intention to return. The hotel ensures a comfortable and straightforward stay without unnecessary frills, making it a practical choice for travelers emphasizing location and convenience.
No, Holiday Inn Osaka Namba by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Osaka Namba by IHG.
No, Holiday Inn Osaka Namba by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Osaka Namba by IHG.
No, Holiday Inn Osaka Namba by IHG doesn't have a gym.