Osasco-23.53972900,
-46.77479100,
Rua Alice Manholer Piteri 131(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel The Premium in Osasco garners widespread praise, particularly for its excellent location. Positioned centrally, it offers easy access to major shopping malls, local amenities and key regions of São Paulo via the Castelo Branco Highway. Guests consistently note the quiet, peaceful setting, spacious and clean rooms and attentive staff, making it ideal for both business and leisure travelers. Its strategic position and connectivity make it a prime choice, especially for those attending events at the nearby USP or conducting business in Osasco.
The hotel's breakfast is generally well-received, described as tasty, delicious and varied, though some guests noted a lack of variety and occasional issues with replenishment. The on-site restaurant offers convenience with positive mentions of specific dishes and fast service, despite some criticism regarding food quality, presentation and cleanliness.
Rooms at Hotel The Premium are frequently highlighted for their spaciousness, comfort and cleanliness. Guests appreciate the practical amenities such as mini-fridges, microwaves and work desks. Positive remarks often focus on the comfortable beds and clean bathrooms, although occasional minor maintenance needs are noted.
Cleanliness is a strong point for the hotel with many reviews praising the fresh, tidy rooms and attentive housekeeping. However, some guests did report occasional issues like musty smells or dust. The staff consistently receives high marks for their friendly and professional service, enhancing the overall guest experience.
WiFi service at the hotel has mixed reviews with some guests finding it excellent and others encountering weaknesses. The gym and pool facilities require attention with guests citing broken equipment and cleanliness issues. Parking is convenient, though it comes at an additional charge.
In summary, Hotel The Premium offers a high-quality stay with excellent room standards, great location and commendable service, making it a favorable choice for visitors to Osasco despite needing some improvements in dining, WiFi and fitness amenities. Show more
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Categories
Hotel near Golf Courses
While located in Osasco, it provides access to São Francisco Golf Club. Offers standard hotel amenities suitable for travelers interested in golfing.
Hotel with Parking
This hotel offers parking facilities, including on-site parking, private parking, parking garage, and accessible parking, with some sources indicating free private parking is available.
3-Star Hotel
Hotel The Premium receives high guest ratings and offers city views from upper floors. It also provides an outdoor pool, room service, a restaurant, and a fitness center, ensuring a comfortable stay.
Hotel with Outdoor Pool
This hotel features an outdoor pool, providing a dedicated space for relaxation and leisure activities for guests. It is located in Osasco, near Carapicuíba.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Room Types
Double Room with Double bedThis air-conditioned room features cable TV, minibar and private bathroom. Free wired internet is included.
Please specify before arrival if you prefer 1 double or 2 single beds.
Twin RoomThis twin room features air conditioning, vinyl /carpet flooring and cable TV.
Guest Reviews
8.5
Very Good
Location
Hotel The Premium in Osasco receives consistent praise for its excellent location, making it a prime choice for both business and leisure travelers. Nestled in the central region of Osasco, the hotel is noted for its proximity to major shopping malls, markets and key local amenities, such as the Cruzeiro do Sul hospital, Av. dos Autonomistas and City Hall. Guests also appreciate its close access to Osasco's main avenues and the metal bridge, as well as its connectivity to various regions of São Paulo, including easy access via the Castelo Branco Highway.
The hotel's strategic downtown position provides convenience for visitors needing to navigate the city center and surrounding areas. The quiet, peaceful setting, combined with spacious, clean and comfortable rooms, earns high marks from guests looking for a restful stay. The hotel's facilities and service are also mentioned positively with many guests noting the attentive staff and excellent overall experience.
For those attending events at the nearby USP or conducting business in Osasco, Hotel The Premium offers a perfect blend of convenience and comfort. Many reviews highlight the hotel's cost-benefit ratio, making it a favorable option for travelers. Overall, it stands out as a well-located, accessible and reliable choice in Osasco, earning its reputation as a top spot for visitors to the city.
Breakfast
Hotel The Premium receives generally favorable feedback regarding its breakfast offerings with many guests describing it as good, very good or excellent. Words like tasty, delicious and well-served frequently appear, emphasizing satisfaction with the quality. Several guests highlight the breakfast's diversity and variety, describing it as full, rich, complete and well-served with particular praise for the coffee.
However, there are recurring comments about a lack of variety, mentioning limited options, especially in terms of fruits, juices, breads and cheeses. Some reviews mention repetition and insufficient replenishment, suggesting that replenishing items on the breakfast buffet could be improved. The dining room's cleanliness received mixed feedback with one review noting it was always dirty.
A few guests were disappointed, describing the breakfast as weak, basic or even terrible, citing issues like stale bread and reheated food. The staff's ability to handle service during busy times, especially on weekends, also came under criticism.
Overall, while Hotel The Premium's breakfast is often praised for its taste and variety, there is room for improvement in maintaining consistency, cleaning and ensuring a wider array of options.
Dinner
'Hotel The Premium' offers the convenience of an on-site restaurant that serves both lunch and dinner. While some guests have praised the delicious food and generous portions, the overall dining experience seems to have room for improvement. Patrons have noted that the restaurant provides fast service, which is a definite plus for those looking to dine quickly. However, there have been issues with food quality and presentation, such as instances of reheated dishes and orders arriving cold or different from the menu descriptions. The restaurant environment also received mixed reviews with comments about cleanliness and a simplistic coffee shop setup. Despite some appreciation for specific dishes like the Caesar salad and risotto with filet mignon, others were not satisfied with the menu options or restaurant choices. Additionally, there were a few maintenance issues reported, such as a defective juice machine and missing toaster. Overall, while the restaurant has its highlights, there are several areas that could benefit from attention and improvement.
Rooms
Hotel The Premium boasts rooms that are consistently praised for their spaciousness, making them stand out as a prominent feature. Guests frequently highlight the large room sizes, ample living spaces and airy feel, which contribute to a comfortable and relaxing stay. The rooms are well-organized and maintain a high standard of cleanliness, providing a cozy and comfortable atmosphere.
Many reviews mention the addition of balconies, offering great views, which enhance the overall experience. The accommodations often include practical amenities such as desks for working, mini-fridges, microwaves, small kitchens and living areas, catering well to both leisure and business travelers.
Guests also appreciate the comfortable beds with high-quality bedding, ensuring a good night's rest. The bathrooms receive positive remarks for being nice, clean and adequately spacious. Despite a few occasional issues like outdated furniture, damp carpets and minor maintenance needs, the general consensus is that the rooms are very good, comfortable and meet expectations well.
In essence, Hotel The Premium delivers excellent room quality with a strong emphasis on space and comfort, making it a recommended choice for travelers seeking generous accommodations with practical amenities and pleasing city views.
Beds
Hotel The Premium is often highlighted for its exceptionally comfortable beds, featuring high-quality mattresses and bedding. Guests consistently praise the bed sizes and cleanliness of the linens, noting the absence of any strong odors. The rooms are outfitted with soft and very comfortable mattresses, ensuring a restful night's sleep. Despite some mixed feedback on pillows with some guests finding them hard or unsatisfactory, the overall consensus is overwhelmingly positive regarding the beds themselves. The beds are described as perfect, great and super comfortable, contributing significantly to the general comfort of the rooms. Whether it's the high-quality bedding or the new and fresh sheets, the hotel's commitment to providing a comfortable sleeping experience is evident.
Cleanliness
Hotel The Premium offers a largely positive experience when it comes to cleanliness, receiving early praise for its clean, comfortable and well-organized spaces. Rooms are often described as fresh and very clean with many highlighting the cleanliness of bed linens and overall room tidiness. Guests frequently mention the impeccable state of the rooms and bathrooms, noting that the sheets are well-washed and the environment is generally fragrant and well-maintained.
Additionally, the hotel staff’s attention to cleanliness is frequently mentioned, complementing the cleaning efforts. Positive remarks also include the daily room cleaning service and the overall organization of the hotel, contributing to an enjoyable stay for many guests.
However, a few criticisms are noted alongside these positive comments. Some guests have reported issues such as a musty smell in rooms, dirty curtains and occasional pest problems, including termites in closets. There have been mentions of maintenance needs, such as dirty pools, unclean bathroom showers and instances of missing plates and silverware. Issues with dust under beds and stained or dirty sheets have also been pointed out by some guests.
Overall, while most reviews emphasize the high standards of cleanliness at Hotel The Premium, there are occasional lapses that could benefit from attention to enhance the guest experience further.
Staff
The staff at Hotel The Premium consistently receive high praise for their attentive, friendly and professional demeanor. Guests frequently highlight the excellent handling by the staff, noting particularly how supportive and welcoming they are. The reception team stands out with their courteous and efficient service, making check-ins and interactions smooth and pleasant. The employees are described as polite and always willing to assist, which adds a significant comfort to the overall experience. Many reviews emphasize the wonderful and exceptional nature of the staff, noting that their friendliness and helpfulness greatly enhance the stay. Overall, the service provided by the hotel staff leaves guests feeling well-attended and satisfied.
Wi-Fi
Guests of Hotel The Premium have varied experiences with the hotel's WiFi service. Some guests have praised the internet speed and found the WiFi connection to be excellent with reliable performance throughout their stay. Others have mentioned that the WiFi works well, contributing positively to their overall experience. On the other hand, there have been instances where guests encountered issues. Some reported the internet to be very weak or not efficient and a few experienced problems specifically on the last day of their stay. Despite occasional connectivity issues, the general consensus among positive reviews highlights satisfactory WiFi performance.
Gym
'Hotel The Premium' features a gym that has received feedback highlighting several areas for improvement. Guests have pointed out that the gym is compact and appears in need of substantial maintenance and renovation. Issues such as broken equipment and windows and a general lack of cleanliness have been mentioned. Furthermore, access to the gym was restricted when an event was held in an adjacent hall, adding to the inconvenience for guests. Overall, the gym amenities at 'Hotel The Premium' are in need of better upkeep and attention to offer a more satisfactory experience.
Pool
Hotel The Premium receives mixed reviews regarding its pool facilities. On the positive side, some guests appreciated having access to the pool as part of their event and a few acknowledged that the pool was clean during their stay. However, there were several criticisms highlighting that the pool often needed maintenance and cleaning. Several reviews pointed out that the pool was consistently dirty with one mentioning that the pool was deactivated during their stay. Additionally, the lack of heating in the pool in a cold environment was noted as a significant drawback. Overall, while the pool has potential, it seems to require consistent upkeep and improvements to meet guest expectations.
Parking
'Hotel The Premium' offers parking facilities that are convenient for guests arriving by car. There is underground parking available, which provides covered spaces, ensuring vehicles are protected from the elements. Upon arrival, guests can easily find a place to park, facilitating the embarkation and disembarkation process. The parking comes with valet service, where staff handles the parking and keeps the car keys, adding an extra layer of convenience.
The parking service is praised for its attentive and friendly staff, ensuring a smooth and pleasant experience. However, it is important to note that parking is not included in the daily rate and is instead an additional charge of 20.00 per day. There is a fair extra cost for the service, which some guests might find acceptable given the convenience and security provided. The garage currently has some areas under construction and guests need to use a service elevator to access the basement parking.
In summary, while the parking at 'Hotel The Premium' is a paid service, it is well managed, offers essential amenities like valet service and is backed by helpful staff, making it a reliable option for travelers with vehicles.
Business
Hotel The Premium offers a range of facilities and services that cater effectively to business travelers. Guests highlight the hotel as highly recommended for business trips with many noting it meets all expectations and offers an excellent cost-benefit ratio. The size of the rooms is particularly appreciated, providing ample space for working. An open kitchen and living room further enhance the convenience for those on extended stays. However, there are mentions of the need for improvements in administration with specific complaints about a lack of printer ink persisting for a week. Despite this, the hotel remains a preferred choice for many who travel for work, offering essential amenities for a productive stay.
Yes, Hotel The Premium has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel The Premium.
No, Hotel The Premium doesn't allow dogs.
Yes, parking facilities are available at Hotel The Premium.