VOA San José Palace Hotel
Osasco
-23.52778500,
-46.77988200
,
Rua Doutor Mariano Jatati Marcondes Ferraz, 215 B: Centro
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Summary of reviewsVOA San José Palace Hotel offers a combination of convenience, comfort and accessibility, making it a favoured choice for travellers in Osasco. Strategically located in the city centre, the hotel provides easy access to malls, restaurants, pharmacies and the municipal market, alongside excellent transportation links. Despite a few concerns about safety at night and occasional noise from a nearby nightclub, the location is primarily praised.
Guests often commend the breakfast for being hearty and satisfying with highlights like homemade bread, hot coffee and tasty cakes. Although some find the variety and availability lacking, the overall breakfast experience receives positive feedback. The hotel's dinner menu is also well-regarded with 24-hour availability and several dishes receiving special acclaim, despite a few critiques on limited substantial meal options.
The rooms at VOA San José Palace Hotel are generally appreciated for their cleanliness and comfort. While the hotel exhibits signs of aging and some rooms are described as basic, many find the beds comfortable and the amenities sufficient, especially for business travellers. The hotel's cleanliness is a standout feature with multiple mentions of well-maintained rooms and public areas, supported by friendly and efficient housekeeping staff.
The staff's friendliness and professionalism significantly enhance the guest experience. Consistently praised for their politeness and helpfulness, the hotel employees—from reception to restaurant staff—contribute to a welcoming atmosphere.
Overall, the hotel’s free WiFi receives mixed reviews with some guests noting issues with connectivity in the rooms but finding it reliable in public areas. Families find the hotel accommodating with excellent service and a cozy atmosphere, making it suitable for those traveling with children.
Despite mixed feedback on bed quality and occasional WiFi issues, the hotel's excellent cost-benefit ratio, cleanliness and commendable service make it an ideal choice for both business travelers and families. The VOA San José Palace Hotel effectively meets and often exceeds guest expectations, making it a recommended option for visitors seeking value without compromising essential services.
Categories
Guests often commend the breakfast for being hearty and satisfying with highlights like homemade bread, hot coffee and tasty cakes. Although some find the variety and availability lacking, the overall breakfast experience receives positive feedback. The hotel's dinner menu is also well-regarded with 24-hour availability and several dishes receiving special acclaim, despite a few critiques on limited substantial meal options.
The rooms at VOA San José Palace Hotel are generally appreciated for their cleanliness and comfort. While the hotel exhibits signs of aging and some rooms are described as basic, many find the beds comfortable and the amenities sufficient, especially for business travellers. The hotel's cleanliness is a standout feature with multiple mentions of well-maintained rooms and public areas, supported by friendly and efficient housekeeping staff.
The staff's friendliness and professionalism significantly enhance the guest experience. Consistently praised for their politeness and helpfulness, the hotel employees—from reception to restaurant staff—contribute to a welcoming atmosphere.
Overall, the hotel’s free WiFi receives mixed reviews with some guests noting issues with connectivity in the rooms but finding it reliable in public areas. Families find the hotel accommodating with excellent service and a cozy atmosphere, making it suitable for those traveling with children.
Despite mixed feedback on bed quality and occasional WiFi issues, the hotel's excellent cost-benefit ratio, cleanliness and commendable service make it an ideal choice for both business travelers and families. The VOA San José Palace Hotel effectively meets and often exceeds guest expectations, making it a recommended option for visitors seeking value without compromising essential services.
3-Star Hotel
This hotel in Osasco provides essential accommodation, suitable for travelers looking for a straightforward lodging option. The hotel's location and basic amenities cater to guests seeking a functional stay.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Guest Reviews
VOA San José Palace Hotel boasts an enviable location that is frequently highlighted by its visitors. Strategically placed in the city center, the hotel provides easy access to numerous amenities such as malls, restaurants, pharmacies and the municipal market. It offers proximity to Osasco station, making transportation convenient and enabling effortless commutes to various parts of the city. Guests appreciate the hotel's closeness to major highways, ideal for quick getaways or business trips. Despite being near bustling areas like a subway and bus stations, the hotel maintains a quiet and comfortable atmosphere.
While the location is predominantly praised, a few guests have noted that the surroundings may feel less secure at night and have mentioned some noise issues due to a nearby nightclub. Nevertheless, most reviews emphasize the excellent cost-benefit ratio, decent breakfast and commendable service provided by the attentive staff. For those attending events or needing quick access to work locations, this hotel’s positioning proves to be advantageous. Overall, VOA San José Palace Hotel offers a combination of convenience, comfort and accessibility, making it a favored choice for travelers visiting Osasco.
The breakfast offerings at VOA San José Palace Hotel receive mixed reviews. On the positive side, many guests praise the breakfast for being delicious, very good and having great variety and flavor. Features like homemade bread, hot coffee and tasty cakes often stand out and the breakfast is generally described as hearty, fresh and satisfying. The service, cleanliness and overall presentation are also appreciated, making it an enjoyable part of the stay for many.
However, there are recurring points of criticism. Several reviews mention that the breakfast options are limited, simple and sometimes disappointing. Items tend to run out quickly, especially during busy periods and guests often cite a lack of variety in both savory and fruit options. The breakfast setup can feel cramped with few tables available and some find the early closing time inconvenient. Specific complaints include the absence of scrambled eggs without extra charges and a lack of refills on popular items.
In conclusion, while the breakfast receives high marks for taste and certain standout items, there is room for improvement in variety, availability and service duration. This could enhance the overall guest experience further.
VOA San José Palace Hotel's restaurant boasts a delightful array of dishes available around the clock, catering to guests at any hour. The menu is praised for its variety and the quality of its offerings with items such as the Steak and Cheese Sandwich earning special acclaim for their delicious taste. Many guests highlight the overall tastiness of the food and the high standards maintained by the hotel's kitchen. However, some disappointments were noted, including limited options for substantial meals beyond snacks and a caipirinha that fell short of expectations. Despite these minor drawbacks, the dining experience at the hotel is generally well-regarded.
The rooms at VOA San José Palace Hotel present a mixed experience. Many guests appreciate the comfort and cleanliness, highlighting the cozy beds and well-maintained spaces. Cleanliness stands out with several mentions of rooms being kept very clean and organized, complemented by crisp and new white towels and bedding.
On the other hand, the hotel's installations and rooms show signs of aging. Descriptions of old fittings, slightly old and unrenovated bathrooms and overall outdated accommodations are common. Also noted is the need for room renovations, especially the older rooms which might come with issues like noise from the street and inadequate insulation.
Despite some rooms being on the smaller side, those located on the first floor seem to have been renovated, offering a more pleasant stay. The spacious work desks and amenities like minibars and air conditioning add to the convenience for business travelers. However, there are occasional reports of problems with the Wi-Fi and limited electrical outlets in rooms.
While some guests find the simplicity satisfactory given the great cost-benefit ratio, others feel let down by the outdated look and basic nature of the rooms. Overall, VOA San José Palace Hotel offers a cozy and clean environment, though some rooms might need a touch of modern refreshment.
The beds at the VOA San José Palace Hotel have received mixed reviews from its guests. While many appreciated the cleanliness of the new beds and towels and found the beds to be comfortable, there were numerous complaints about the bed quality. Several guests highlighted issues with old mattresses, uncomfortable and worn-out beds and small bed sizes. Some beds were described as having problems with density or being too soft, which caused discomfort. Specific concerns included poorly washed sheets and pillowcases, as well as worn-out and torn bed linens.
On the positive side, there were mentions of spacious beds with great mattresses, exceptionally comfortable beds and double beds being notably comfortable. Unfortunately, these positive experiences were countered by several negative remarks about deformed, lumpy and narrow beds and beds that were simply not up to standard. While the hotel offers some comfortable sleeping arrangements, it seems there is a notable inconsistency in the quality and comfort of the beds provided.
Visitors to the VOA San José Palace Hotel frequently commend its cleanliness, highlighting it as a standout feature. Guests repeatedly mention the clean environments throughout the hotel, from the rooms to the bathrooms. They describe the rooms as tidy, well-organized and spotless with daily cleaning services ensuring that everything remains in pristine condition. The hotel's public spaces also receive high marks for cleanliness, creating a comfortable and pleasant stay.
Several reviews emphasize the excellent housekeeping services, noting the friendly and attentive staff who contribute to maintaining a high standard of hygiene. The rooms are described as cozy and comfortable, thanks to the consistent and thorough cleaning routines. Even areas like the minibar and air conditioning units are mentioned as being super clean and well-maintained.
However, not all feedback is entirely positive. A few guests mention issues such as uncomfortable pillows, poor bathroom facilities and occasionally stained bed linen, which detract from an otherwise immaculate experience. Despite these few drawbacks, the overall sentiment remains positive with numerous guests appreciating the effort put into keeping the hotel clean and pleasant.
In summary, cleanliness is a significant positive aspect of the VOA San José Palace Hotel with many guests acknowledging the well-kept rooms and facilities. This aspect, combined with friendly staff and good service, helps create a welcoming atmosphere for visitors.
The staff at VOA San José Palace Hotel have garnered commendation for their exceptional service, consistently receiving praise for their politeness and friendliness. Reception staff stand out for their attentiveness and professional demeanor, often going above and beyond to provide information and assistance about the hotel and local area. Numerous reviews highlight the cordial and supportive nature of the employees, describing them as super nice, very nice and always smiling and kind.
Both the morning staff in the breakfast area and the team in the restaurant frequently receive accolades for their helpfulness and courteous behavior. Guests appreciate the friendly and considerate approach of all staff members, which significantly enhances the overall experience at the hotel. Regular customers note that the impeccable service quality remains consistent across multiple stays.
However, some reviews indicate that there have been occasional instances of less favorable interactions at reception with certain staff members described as grumpy or rude. Despite these isolated incidents, the positive feedback overwhelmingly underscores the staff's dedication to providing excellent customer service.
Overall, the hospitality at VOA San José Palace Hotel is characterized by friendly, attentive and professional employees who contribute significantly to a pleasant stay for guests.
The WiFi at the VOA San José Palace Hotel has received mixed reviews from guests. While many highlighted that the WiFi works perfectly and described it as excellent and having good speed, others indicated some issues. Guests appreciated that WiFi is free and available throughout the hotel. However, some experienced poor or oscillating connectivity, particularly noting that the WiFi did not work well inside the rooms but performed better at the reception. Despite some inconsistencies, several guests did mention that the WiFi was reliable enough to not fail during their stay. Overall, those needing seamless internet access might find the WiFi suitable mainly in public areas of the hotel.
VOA San José Palace Hotel is a welcoming and family-friendly destination, ideal for those traveling with children. Guests frequently highlight the hotel's excellent service with staff going the extra mile to assist all family members, including elderly relatives. The atmosphere is cozy and comfortable, contributing to a familial feel that makes visitors feel right at home. Families appreciate the great cost-benefit ratio, making it an excellent choice for those seeking value without compromising on quality. The breakfast is well-served and varied, catering to different tastes and ensuring a satisfying start to the day. Despite some comments on room size, the overall consensus is that it's a great place for families looking to enjoy a comfortable and convenient stay.
When considering a stay at the VOA San José Palace Hotel, one can expect a straightforward experience that offers a remarkable cost-benefit ratio. Many guests have commented on the excellent value they received, often noting that the price paid was well worth the services offered. The hotel is frequently described as a simple establishment, ideal for short stays or business trips, where luxury is not a priority.
While some discrepancies arise between the perceived star rating of the hotel with some seeing it advertised as three stars while others believe it aligns more with a two-star rating due to basic accommodations, the overall sentiment remains highly positive regarding its cost-effectiveness. The friendly staff and good service contribute to a stay that feels efficient and satisfactory.
Guests particularly appreciate the cleanliness and value provided, emphasizing that it surpassed their expectations. This is further cemented by repeated recommendations and the expressed intent of many to return due to the compelling cost-benefit balance. Despite the facility being basic with no exceptional frills, it consistently meets and sometimes exceeds expectations, making it a great option for those looking to maximize their budget without sacrificing quality in essential services.
VOA San José Palace Hotel consistently stands out as an excellent choice for business travelers. Reviews praise its suitability for work-related stays, often highlighting the excellent cost-benefit ratio. The hotel is frequently described as ideal or perfect for business trips, offering a great location that facilitates work-related activities. Many guests find the accommodations well-suited for business purposes with commendations for the quality of the desks provided, making it a great option for those needing a space to study or work. Overall, VOA San José Palace Hotel successfully meets and exceeds the expectations of business travelers seeking comfort and convenience.
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Location
While the location is predominantly praised, a few guests have noted that the surroundings may feel less secure at night and have mentioned some noise issues due to a nearby nightclub. Nevertheless, most reviews emphasize the excellent cost-benefit ratio, decent breakfast and commendable service provided by the attentive staff. For those attending events or needing quick access to work locations, this hotel’s positioning proves to be advantageous. Overall, VOA San José Palace Hotel offers a combination of convenience, comfort and accessibility, making it a favored choice for travelers visiting Osasco.
Breakfast
However, there are recurring points of criticism. Several reviews mention that the breakfast options are limited, simple and sometimes disappointing. Items tend to run out quickly, especially during busy periods and guests often cite a lack of variety in both savory and fruit options. The breakfast setup can feel cramped with few tables available and some find the early closing time inconvenient. Specific complaints include the absence of scrambled eggs without extra charges and a lack of refills on popular items.
In conclusion, while the breakfast receives high marks for taste and certain standout items, there is room for improvement in variety, availability and service duration. This could enhance the overall guest experience further.
Dinner
Rooms
On the other hand, the hotel's installations and rooms show signs of aging. Descriptions of old fittings, slightly old and unrenovated bathrooms and overall outdated accommodations are common. Also noted is the need for room renovations, especially the older rooms which might come with issues like noise from the street and inadequate insulation.
Despite some rooms being on the smaller side, those located on the first floor seem to have been renovated, offering a more pleasant stay. The spacious work desks and amenities like minibars and air conditioning add to the convenience for business travelers. However, there are occasional reports of problems with the Wi-Fi and limited electrical outlets in rooms.
While some guests find the simplicity satisfactory given the great cost-benefit ratio, others feel let down by the outdated look and basic nature of the rooms. Overall, VOA San José Palace Hotel offers a cozy and clean environment, though some rooms might need a touch of modern refreshment.
Beds
On the positive side, there were mentions of spacious beds with great mattresses, exceptionally comfortable beds and double beds being notably comfortable. Unfortunately, these positive experiences were countered by several negative remarks about deformed, lumpy and narrow beds and beds that were simply not up to standard. While the hotel offers some comfortable sleeping arrangements, it seems there is a notable inconsistency in the quality and comfort of the beds provided.
Cleanliness
Several reviews emphasize the excellent housekeeping services, noting the friendly and attentive staff who contribute to maintaining a high standard of hygiene. The rooms are described as cozy and comfortable, thanks to the consistent and thorough cleaning routines. Even areas like the minibar and air conditioning units are mentioned as being super clean and well-maintained.
However, not all feedback is entirely positive. A few guests mention issues such as uncomfortable pillows, poor bathroom facilities and occasionally stained bed linen, which detract from an otherwise immaculate experience. Despite these few drawbacks, the overall sentiment remains positive with numerous guests appreciating the effort put into keeping the hotel clean and pleasant.
In summary, cleanliness is a significant positive aspect of the VOA San José Palace Hotel with many guests acknowledging the well-kept rooms and facilities. This aspect, combined with friendly staff and good service, helps create a welcoming atmosphere for visitors.
Staff
Both the morning staff in the breakfast area and the team in the restaurant frequently receive accolades for their helpfulness and courteous behavior. Guests appreciate the friendly and considerate approach of all staff members, which significantly enhances the overall experience at the hotel. Regular customers note that the impeccable service quality remains consistent across multiple stays.
However, some reviews indicate that there have been occasional instances of less favorable interactions at reception with certain staff members described as grumpy or rude. Despite these isolated incidents, the positive feedback overwhelmingly underscores the staff's dedication to providing excellent customer service.
Overall, the hospitality at VOA San José Palace Hotel is characterized by friendly, attentive and professional employees who contribute significantly to a pleasant stay for guests.
Wi-Fi
Family
3 Star
While some discrepancies arise between the perceived star rating of the hotel with some seeing it advertised as three stars while others believe it aligns more with a two-star rating due to basic accommodations, the overall sentiment remains highly positive regarding its cost-effectiveness. The friendly staff and good service contribute to a stay that feels efficient and satisfactory.
Guests particularly appreciate the cleanliness and value provided, emphasizing that it surpassed their expectations. This is further cemented by repeated recommendations and the expressed intent of many to return due to the compelling cost-benefit balance. Despite the facility being basic with no exceptional frills, it consistently meets and sometimes exceeds expectations, making it a great option for those looking to maximize their budget without sacrificing quality in essential services.
Business
No, VOA San José Palace Hotel doesn't have any pool.
No, a spa isn't available at VOA San José Palace Hotel.
No, VOA San José Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at VOA San José Palace Hotel.
No, VOA San José Palace Hotel doesn't have a gym.
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