Hotel Bero

Ostend , , Hofstraat 1a (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Bero in Ostend receives high praise from guests for its convenient and peaceful location just 300 metres from the beach, as well as its extensive breakfast buffet that offers a wide variety of options. The rooms are reported to be clean, spacious and comfortable with good amenities, despite some needing refurbishment. The hotel's cleanliness and hygiene are highly rated, as are the friendliness and helpfulness of the staff. Guests can take advantage of the hotel's spa amenities, including the indoor pool, sauna and hammam, although some have noted issues with certain amenities or temperatures. Parking can be a bit tricky with mixed experiences reported by guests. Families have enjoyed the well-equipped children's playroom and outdoor playground, as well as the spacious family rooms and central location. The beds are described as comfortable by many guests, although some have reported issues with the mattresses. Overall, Hotel Bero is generally considered a good or very good hotel, although some guests have felt that it is more akin to a three-star rating rather than four. The indoor pool is a peaceful retreat that guests appreciate for its beautiful design and calming atmosphere.
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  Heated Pool    Indoor Pool  


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4-Star Hotel

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Hotel with Heated Pool

Room Types
Classic Double Room This spacious room features a mini refrigerator, work desk and a seating area.

Executive Twin Room This spacious room includes 2 extra long single beds, a work desk and a mini refrigerator.

Classic Family Room This spacious room features a mini refrigerator, a work desk and a seating area. It also comes with coffee and tea facilities.

Ecology Room An eco-friendly room with a flat-screen TV with 90 channels, free Wi-Fi and a tea/coffee maker. The bathroom has a walk-in shower.

Executive Suite This spacious suite features a terrace.

Classic Suite This spacious suite features a flat-screen TV, seating area and mini fridge. The bathroom has a bath, shower and toilet.

Suite with Balcony This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace, this suite also offers air conditioning, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel Bero boasts an excellent location with many guests highlighting its central and peaceful position just 300 metres from the beach. The hotel is situated just steps from bars, restaurants and parking facilities, making it an ideal base for exploring the nearby amenities. The proximity to both the beach and the town centre was also praised by many with guests appreciating being able to easily walk to both. The hotel's location was deemed "perfect" and "top" by several guests with others recommending it as a great option for those travelling by train due to its easy access to the station. Overall, the hotel's location was considered a key highlight by many guests, offering a convenient and enjoyable stay.

Breakfast
Guests at Hotel Bero have raved about the extensive and well-stocked breakfast buffet. There is something for everyone with both sweet and savory options available. The breakfast includes a wide variety of hot drinks, fruit juice, still and sparkling water and even cava. Some guests felt that the breakfast was not very vegetarian-friendly, but overall, the breakfast was praised for its freshness and diversity. Guests enjoyed a royal breakfast that was absolutely top-notch. The breakfast buffet is excellent and varied and some guests even called it exceptional. Clients appreciated the fantastic range of choices that were available. The breakfast was deemed delicious and very well-attended. Some guests mentioned that the staff were friendly and attentive to their needs. While there were a few criticisms, almost all guests found the breakfast buffet to be plentiful and excellent.

Rooms
Hotel Bero offers a range of room types with varying sizes, styles and ages. Guests have reported nice and big rooms with comfortable beds that were very clean with impeccable bedding. Rooms with a sea view have been raved about, especially the suite with a terrace that boasts absolute comfort. Some guests reported that the rooms were a bit outdated and in need of modernization, however they were still comfortable and spacious. The bathrooms were equipped with showers, baths and separate toilets, but some guests found the bathroom layout complex and outdated. In terms of temperature control, some rooms were a bit too warm and ventilation could be improved. Some rooms had two separate beds, while others had a sofa bed that guests found more comfortable than the main bed. Overall, the rooms at Hotel Bero vary in age and style with some needing refurbishment, but most are clean, spacious and comfortable with good amenities.

Beds
If you're looking for a comfortable stay in Ostend, Hotel Bero should be on your list. Guests have praised the beds at this hotel with many describing them as comfortable and excellent. However, a few guests have reported issues with the mattresses being too soft or worn out, causing back pain. Some rooms have twin beds instead of a double, but one guest found the large sofa bed to be more comfortable than the singles. While there have been a few complaints about the quality of the bedding, the majority of guests have been satisfied with the comfort of the beds. Just be aware that a few rooms have older box springs or yellowed bed frames. All in all, the beds at Hotel Bero seem to be a highlight of the stay for most guests.

Cleanliness
Hotel Bero has impressed guests with its cleanliness and hygiene. Many reviewers have commented on the spotless state of their rooms, while others have praised the overall cleanliness of the establishment. Some guests did find minor issues, such as dust or stray hairs, but these were not common complaints. Additionally, a few guests noted hygienic issues in the spa and wellness area. However, guests generally found the hotel well-maintained and modern in appearance. Overall, cleanliness seems to be a priority at Hotel Bero and guests can expect a comfortable and sanitary stay.

Staff
According to guest reviews, the Hotel Bero boasts friendly and helpful staff who are attentive to guests' needs. Some guests specifically mention the kindness of reception personnel, breakfast service staff and the night bartender. Many guests describe the staff as friendly and the atmosphere they create as soothing and warm. However, a few guests note that some members of the staff were distant or clumsy. Overall, guests appreciate the professionalism and helpfulness of the hotel's personnel throughout the various departments and many mention the size of the rooms and the quality of the breakfast.

Spa
Hotel Bero's spa facilities have received mixed reviews from guests. The sauna and pool are generally considered nice with guests appreciating the ability to easily switch between activities. Some reviewers have noted issues with certain amenities, such as the hammam having a moldy smell or the pool being too cold. Some guests have also mentioned that the pandemic may have affected the spa services, although specific details were not provided. The wellness area includes a pool, sauna, hammam and more and some guests have commented positively on the variety of offerings. Overall, guests seem to have enjoyed taking advantage of the hotel's spa amenities during their stay.

Pool
The indoor pool at Hotel Bero is a popular spot for guests seeking relaxation, but unfortunately it seems some found the water temperature to be too cold, even for the month of March. Some reviewers noted that the sauna was out of order during their stay, while others found the pool to be small and crowded at times. However, many still enjoyed the available wellness facilities, including the sauna and steam room. Despite being cold for some, the pool was praised for its pleasant atmosphere and proximity to the beach and city center. Some wished that the pool was a bit warmer, but still found the experience enjoyable overall.

Parking
Many guests had mixed experiences with parking at Hotel Bero in Ostend. Some guests expressed confusion about the parking options with unclear information on the hotel's website and booking page. Others noted that there was no onsite parking available despite indications otherwise. However, there were some paid parking options nearby with prices varying from €20 for a single day to €36 for two days. Some guests found these prices to be quite steep with one visitor expressing disappointment at having to pay €26 for the hotel's own underground garage. Another reviewer noted that while there was a public parking lot nearby, it was a bit of a walk from the hotel. All in all, parking can be a bit tricky in Ostend, so it's worth checking in advance to make sure you have a clear idea of your options.

Family
Hotel Bero is a family-friendly hotel that offers a pleasant stay for families with children. Although some guests have had issues - which were quickly resolved by the hotel staff - with the lack of space in some areas or the need for an update in the family room, the overall impression is positive. The hotel offers a well-equipped children's playroom and outdoor playground with games, including a ball pool and slide, to keep your little ones entertained. Parents have appreciated the acceptance of their pets and the availability of a microwave for baby food. Breakfast has received high ratings and many families have enjoyed the hotel's facilities, such as the spacious family rooms with a view (although some have faced a wall), renovated rooms and the central location. Guests mention the presence of children playing in the relaxation area, but it seems this did not affect their satisfaction with their stay. In particular, one reviewer's two-year-old daughter loved all the games available at the hotel, making it a great option for families with young children.

4 Star
Hotel Bero has a four star rating but according to some guests it feels more like a three star hotel and is not worth the high price. However, others found the hotel to be overall good or very good. While there were no specific standout facilities or services, some guests did point out that the plumbing could use some fixing. Despite this, the hotel is described as beautiful and deserving of its four star rating. Some guests also noted that the hotel has recently added a wellness area and pool in an effort to upgrade to its four star rating with potential room renovations to follow. Overall, guests did not feel that they missed out on anything during their stay.

Indoor Pool
The indoor pool at Hotel Bero offers a peaceful retreat for guests looking to unwind. With easy access via elevator, the pool and spa area - complete with sauna and steam room - is the perfect place to spend a few hours of relaxation. Guests appreciate the beautifully designed pool space and the tranquility it provides.


Yes, Hotel Bero has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Bero.

No, Hotel Bero doesn't allow dogs.

Yes, parking facilities are available at Hotel Bero.

Yes, Hotel Bero has a gym.

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